658 Results for

Operations Lead Jobs in West Hartford, CT

Jobs

Rocky Hill, CT8 days ago

The Workforce Operations Analyst uses real-time call volumes and specialized workforce management technology to forecast future call volume and to develop staff schedules to ensure optimum efficiency as well as acceptable service levels, abandon rates, and key performance indicators (KPI’s) in a 24/7/365 environment. Using specialized workforce management technology, prepares daily staffing schedule, considering planned and unplanned events (such as vacation, trainings, meetings and special projects) to ensure staffing levels meet expectations of program, clients, and funders.

New!

Portland, CT3 days ago

$30–$40 Per Hour

Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are seeking an experienced CNC professional ready to step into a leadership role, supporting daily operations in a fast-paced, high-precision manufacturing setting.

New!

West Hartford, CT3 days ago

$22.50–$25.89 Per Hour

Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. When serving as Supervisor on Duty during store open hours, move dynamically and lead from the floor to ensure every guest receives technical product education and establish a world-class guest experience.

East Longmeadow, MA9 days ago

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.

Westfield, MA10 days ago

Store Operations and Overall Store Experience: Execute merchandise strategies to optimize sales, including receiving of product, product placement, seasonal displays, and promotional setups. PetSmart's Process Lead (Retail Operations Lead) has shared responsibility to drive operational excellence in our stores while upholding the company's vision, mission, values, and strategy.

Connecticut, CT30+ days ago

Remote

You'll spend of your time prototyping AI solutions, enabling adoption across marketing teams, and shaping strategy and leading cross functional initiatives. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we're invested in building teams with a wide variety of backgrounds, identities, and experiences.

Cheshire, CT30+ days ago

Remote

$85,000–$115,000

Swell is IMPACT's paid media agency, partnering with clients to plan, build, and manage advertising programs across Google, Meta, LinkedIn, and other digital platforms — turning paid spend into a measurable pipeline. IMPACT provides digital marketing services to help small to mid-sized businesses implement Endless Customers (formerly They Ask, You Answer), inspired by the popular book by Marcus Sheridan.

Springfield, MA30+ days ago

Full-time

North Haven, CT11 days ago

The OL participates in Task Management by planning/executing the daily/weekly zone workload and assigning tasks to deliver on store, department, sales goals, guest engagement, etc., and ensures all tasks are completed in an efficient and timely manner. The OL performs all store opening, closing, and Front-End processes, ensuring accurate and timely execution and operational readiness, providing troubleshooting, conditioning, and housekeeping while ensuring building, assets, and team member security.

Watertown, Connecticut11 days ago

$26–$30

This company is known for producing high-quality wooden reels used worldwide and maintaining a strong team-oriented culture focused on safety, reliability, and operational excellence. This is an excellent opportunity for a motivated leader who enjoys working hands-on, supporting warehouse operations, and helping production teams succeed.

Chicopee, MA30+ days ago

Real-Time Monitoring: Use Geotab to track crew progress, spot-check moves with documentation, and troubleshoot delays in real-time. Operational Support: Assist on moves as needed, drive trucks when necessary, and ensure all post-job paperwork is filed accurately.

CT30+ days ago

Acting as the frontline leader for infrastructure operations, this role bridges engineering, service delivery, cybersecurity, and business stakeholders to ensure enterprise technology services remain resilient, secure, and responsive to business needs. • Partner with Service Delivery leadership and ServiceNow operators to mature Infrastructure ITSM processes (Incident, Problem, Change Request, CMDB, Knowledgebase) and drive service-level accountability across all teams.

Connecticut30+ days ago

Acting as the frontline leader for infrastructure operations, this role bridges engineering, service delivery, cybersecurity, and business stakeholders to ensure enterprise technology services remain resilient, secure, and responsive to business needs. Partner with Service Delivery leadership and ServiceNow operators to mature Infrastructure ITSM processes (Incident, Problem, Change Request, CMDB, Knowledgebase) and drive service-level accountability across all teams.

North Haven, CT30+ days ago

Partners Personnel is hiring skilled Forklift Operators (PIT) for a leading logistics and distribution client in North Haven, CT. This is an excellent opportunity for experienced forklift professionals seeking to start IMMEDIATELY, to grow within an organized, and safety-focused warehouse environment.

Work At Home, CT11 days ago

$100,000–$231,540 Per Year

This role oversees program management resources, operational reporting, and creative resource management while partnering closely with marketing strategy, creative teams, account management, and technology teams to ensure work is delivered efficiently, transparently, and at scale. The Director, Program Management, Resources & Operations is responsible for enabling operational excellence, scale, and consistency across Heart Haus (internal Enterprise agency).

westfield, MA30+ days ago

If you provide content to customers through CloudFront you can find steps to troubleshoot and help prevent this error by reviewing the CloudFront documentation. Generated by cloudfront CloudFrontRequest ID Ap8DuWOhR-sMqLstamfXae5YvhT8KCZMzMI8kH8vEpmqrEHaUxH1jA.

MA10 days ago

Remote

$154,400–$242,550 Per Year

The actual base salary offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. On assigned clinical programs, develop and lead the clinical program operational strategy in close collaboration with the Clinical Operations Managers (COMs), strategic partners, CROs, and other vendors.

North Haven, CT25 days ago

As a Lead, Operations in Last Mile at RXO, you will coordinate with site leadership to provide support for all home delivery services and assist in handling day-to-day operations. Ideal candidates will be highly detail-oriented experience cycle counting warehouse inventory able to lead the warehouse team and strengthen the current processes in place.

West Hartford, Connecticut29 days ago

This is a leadership role that will partner with us in our efforts to continually and iteratively make every aspect of our services better for patients, while maintaining appropriate requirements of the Structured Family Care, state, and federal regulations. Our mission spans coast to coast, supporting patients across the U.S. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability).

New!

Hartford, CT2 days ago

Remote

$84,629–$112,838 Per Year

The role will interface with sales teams, sales managers and executive management to report and analyze specifics around the sales recognition process and how it relates to incentive compensation. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.

Springfield, MA30+ days ago

Full-time

Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Lead design of advanced cloud contact center solutions, including routing, IVR, workforce management, analytics, and reporting, incorporating AI technologies (e.g., Copilot, Amazon Bedrock, Amazon Q in Connect, Kore.ai, Murf.ai) .

CT30 days ago

You'll work on projects that truly matter: Our purpose-driven culture means you'll be helping to build and deliver solutions that make work faster, safer, and more sustainable for millions of people worldwide. Act as SME for Complex Success: Serve as the Subject Matter Expert for the US market, providing clear, technical, and functional guidance to internal Customer Care and Support teams.

East Hartford, CT22 days ago

If the position for which you applied involves access to controlled information or technology subject to U.S. export control laws, then any offer is also contingent on verification of appropriate documentation for the Company to assess whether an export license will be required to employ you in that role, and if it is determined that an export license is required, the offer is also contingent on the Company's determination, in its sole discretion, whether a license application and ongoing administration is prudent under the project's contract parameters and whether an export license can be successfully obtained before you can start in that role. Person" (which includes U.S. citizens, U.S. lawful permanent residents, and those granted U.S. asylum or refugee status), the Company may be required to obtain an export control license.

Wallingford, CT30+ days ago

They are responsible for inputting and processing prescriptions, supporting patients with product information, and providing customer service in our store pharmacies. Pharmacy associates focus on the needs of our customers as they entrust us with their prescriptions and health needs.

New York, CT13 days ago

The successful candidate will lead a global support model, improve SLA performance, reduce manual intervention, strengthen controls, and partner closely with business, risk, engineering, infrastructure, and offshore teams. A global financial institution is seeking a senior technology operations leader to oversee production stability, resilience, and continuous improvement for business-critical counterparty credit risk platforms.

Palmer, MA30+ days ago

$40.85–$50 Per Hour

While performing the duties of this Job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk, hear, smell and lift, set-up and climb ladders as well as stairways. As a leading provider of mechanical and electrical construction, facilities services, and energy infrastructure, we offer employees a competitive salary and benefits package and we are always looking for individuals with the talent and skills required to contribute to our continued growth and success.

Palmer, Massachusetts30+ days ago

$40.85–$50 Per Hour

Physical Demands: While performing the duties of this Job, the employee is regularly required to walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk, hear, smell and lift, set-up and climb ladders as well as stairways. The primary responsibility of this position is to coordinate and provide various types of support for the onsite service technicians and assure that service calls and preventative maintenance are organized and performed safely and on time by scheduling with the customer.

Springfield, MA30+ days ago

$290,600–$411,800 Per Year

This role interprets financial data and collaborates with service line leaders, physicians, and administrative leaders to drive accountability, margin improvement, and operational efficiency. This is a highly visible role for a collaborative leader who can translate complex financial data into actionable insights, influence senior stakeholders, and support hospital and physician operations in a complex, matrixed health system.

Hartford, Connecticut30+ days ago

This role will act as the GM's right hand on business and operational matters, helping to establish operational discipline, identify strategic points of leverage, and drive initiatives that deliver meaningful business results. Drive key operating rhythms, including leadership meetings, business reviews, KPI tracking, planning processes, and cross-functional follow-ups.

CT11 days ago

Remote

$180,220–$268,400 Per Year

Serve as the primary operational partner to Legal and Compliance, influencing the design of practical and effective control environments, supporting audits and regulatory examinations, maintaining clear separation of policy ownership and control execution, and leading a scalable, technology-enabled Compliance Operations function and team. The role is responsible for building and leading a dedicated Investment Compliance Operations function, including the design and institutionalization of a scalable operating model, team structure, and governance framework aligned with the continued growth and increasing complexity of RGA's global investment platform.

Hartford, CT17 days ago

$144,000–$241,000 Per Year

As a Manager in Deloitte Consulting's Customer offering portfolio, you will help Power, Utilities & Renewables clients transform contact center and customer service operations to drive efficiency, improve customer and employee experiences, and enable more scalable, data-driven service delivery. Assessing current-state customer service operations, including organizational structure, service demand, channel strategy, call drivers, workforce management, agent experience, service levels, technology capabilities, cost structure, and performance metrics.

Hartford, CT30 days ago

Remote

$82,600–$229,900 Per Year

Reporting into the DSSM Change Management Office (CMO), this role is responsible for leading end-to-end cross functional projects specifically involving AI changes, partnering with business, technology, and functional leaders to strengthen an AI-informed culture. This will serve as both a hands-on CM expert and a strategic builder, contributing to establishing best practices, playbooks, tools and governance models that enable consistent scalable AI execution across DSSM.

Wallingford, CT30+ days ago

$175,000–$200,000 Per Year

The Director of Operations is responsible for continued team development and accountability to ensure Company utilizes all on-site resources in a cost-effective manner while continuously improving processes and efficiencies. Reporting directly to the President & CEO, the Director of Operations is a key management position responsible for the overall growth, development, and profitability of the Wallingford, CT location.

Simsbury, Connecticut30+ days ago

This opportunity is located within our Ensign-Bickford Aerospace & Defense Company business, a global leader of mission-critical hardware and systems solutions including precision energetics systems and innovative explosive solutions. This role carries full accountability for site performance across safety, quality, delivery, cost, and people within a complex, highly regulated aerospace and defense manufacturing environment.

Bloomfield, CT17 days ago

Remote

$144,200–$240,400 Per Year

Working closely with the Managing Director of Case Management Operations and senior cross-functional partners, this role connects strategy with execution to support the design, implementation, and ongoing improvement of differentiated service models that drive client retention, growth, and operational scalability. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Cheshire, CT10 days ago

At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. In this role, you will gain hands-on leadership experience in aerospace manufacturing operations, including: Lean Manufacturing, CORE, ACE, and Six Sigma methodologies applied on the floor.

Windsor Locks, CT30+ days ago

$32–$38 Per Hour

Provide inputs into the SIOP process Support the Product Line Teams in driving rate readiness assessments, identifying gaps, and driving action plans to maintain production capacity (labor, equipment, tooling) in alignment with the long and short-term demand. * Partner with site operations to develop strong inventory strategies and production schedules based on demand, lead time, capacity constraints, inventory targets and materials availability.

Middletown, Connecticut26 days ago

The Senior Manager is empowered to manage the daily operations of all Fuzing production resources, and is accountable for creating and maximizing enterprise value by:Maximizing customer satisfaction via best-in-class On Time Delivery performance (OTD), generally considered 95% or greater. For more than 85 years, our team at Precision Fuzing and Sensors has designed, tested, and manufactured the fuzing and sensor systems that defense programs depend on — delivering mission-critical reliability from a single, vertically integrated facility in Middletown, Connecticut.

Bloomfield, CT11 days ago

In addition to monitoring security systems, the GSOC Operator is required to properly provide timely and accurate reports/information to Security Management of all life safety events, and guide and assist business clients during emergency and non-emergency events. The GSOC Operator is responsible for using security best practices to identify, analyze, and support all events and incidents that impact or potentially could impact Open Text operations, facilities, and employees.

Hartford, CT30+ days ago

$105,000–$115,000 Per Year

This is a hands-on leadership opportunity for someone who understands commercial roofing operations, enjoys developing teams, building customer relationships, and driving branch growth. The ideal candidate will bring strong leadership skills, operational experience, and an entrepreneurial mindset to help scale the branch and continue building a high-performing team.

Torrington, Connecticut13 days ago

Lead proactive labor planning and make real-time decisions on staffing and workflow to ensure daily output targets are met; use operational metrics to manage performance, identify trends, and drive coaching that supports on-time completion. You’ll be effective in this role if you have demonstrated experience: 5+ years of management experience leading a high-volume order fulfillment and assembly/production operation where daily output and deadlines matter.

Hartford, CT9 days ago

$171,500–$307,500 Per Year

Experience translating operational requirements into CCaaS capabilities (e.g., IVR/ACD, routing, WEM/QM, analytics, knowledge, CRM/CSM integration) and supporting CCaaS evaluations and implementations across leading platforms (e.g., Five9, Amazon Connect, Genesys, NICE). We can enhance customer experiences and drive sustained growth and customer value creation and capture, through customer and commercial strategies, digital products and innovation, marketing, commerce, sales, and service.

Hartford, CT25 days ago

Remote

$131,500–$303,195 Per Year

Core accountabilities include establishing policies, programs, and operating models that support financial, operational, and service objectives; leading end-to-end service operations processes and ensuring alignment with broader business strategy; and developing data-driven insights, forecasting, and financial plans to optimize performance. Aetna is seeking a transformative, enterprise-minded leader to serve as Executive Director, Service Operations - Contact Center of Excellence, with responsibility for leading our Medicaid member contact center.

Torrington, CT30+ days ago

As a key member of the Senior Leadership Team (SLT), this individual will be responsible for driving operational excellence, organizational capability, customer satisfaction, and profitable business growth while leading Production, Planning, Purchasing, Warehouse, Shipping/Receiving, and Maintenance functions. The ideal candidate possesses deep manufacturing expertise, strong technical aptitude, proven leadership experience, and the ability to build scalable systems and teams capable of supporting significant business growth, automation, and operational complexity.

Monroe, Connecticut30+ days ago

Kaseya is the leading provider of AI-powered IT management and cybersecurity software, serving Managed Service Providers (MSPs) and internal IT organizations worldwide. Backed by Insight Partners, a leading global software investor, Kaseya has experienced sustained double-digit growth and continues to expand its global footprint.

Monroe, CT30+ days ago

Kaseya has achieved sustained, strong double-digit growth over the past several years and is backed by Insight Venture Partners www.insightpartners.com), a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve. Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI.

West Hartford, Connecticut12 days ago

WHO WE ARELevel99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering.

CT30+ days ago

Remote

$140,000–$150,000 Per Year

You'll serve as the integrative layer across strategy, delivery, analytics, quality planning, and change enablement-ensuring initiatives are delivered in alignment with the target operating model, measurable business outcomes, and enterprise readiness expectations. Your leadership will bring structure and clarity to multiple programs and workstreams, connecting business intent to operational impact and safeguarding value realization.

Colchester, CT11 days ago

SUMMARY OF THE JOB: The Branch Operations Supervisor (BOS), oversees daily branch operations, providing comprehensive retail services, while delivering results that align with Liberty Bank's business objectives. Promotes a positive image of Liberty Bank; develops and maintains effective business relationships with customers and staff, serving as a liaison between branch and corporate departments.

CT30+ days ago

Remote

$96,600–$130,400 Per Year

As Retail Operations Manager for UGG North America, you'll play a pivotal role in driving operational excellence and efficiency across our retail stores. You'll lead process improvement initiatives, oversee retail projects, and manage construction for new store openings, pop-ups, closures, and renovations.

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Operations Lead Jobs in West Hartford, CT

Workforce Operations Analyst United Way of Connecticut Inc

CNC Setup Lead Jobot

Product Operations Lead | Westfarms Mall Lululemon Athletica Inc

Branch Operations Lead - East Longmeadow Area, MA JPMorgan Chase & Co

Retail Operations Lead PetSmart LLC

AI Operations Lead, Marketing (remote USA) Alteryx Inc

Senior Project Manager / Client Operations Lead (Paid Ads) IMPACT

Branch Operations Lead - (New Build Branch) - East Springfield, MA JPMorgan Chase Bank, N.A.

Operations Lead - PT At Home Group Inc

Warehouse & Operations Floor Lead – 1st Shift Openwork

Driver Operations Lead Two Men And A Truck International LLC

Operations Shift Lead TKO Group Holdings, Inc.

Operations Shift Lead TKO

Operations Lead (ID #505868) Partners Personnel Management Services LLC

Lead Director- Program Management, Resources & Marketing Operations CVS Health Corp

Full-Time Stockroom Operations Lead Kohl's Corp

Associate Director, Clinical Operations Program Lead Takeda Pharmaceutical Co Ltd

Lead, LM Operations RXO Inc

Team Lead of Care Operations (CT - Hybrid) FreedomCare

Lead Sales Operations Consultant Lumen

Lead Engineer - CCaaS Operations Maximus

Senior Product Operations Professional (US GTM & Solutions Lead) Trimble Inc

Supplier Fulfillment Lead, Connecticut Operations Barnes Group Inc

Pharmacy Operations Team Lead Walmart Inc

Counterparty Credit Risk (CCR) Operations IT Lead - Director Madison-Davis

Lead Operations/Maintenance Technician (on site) EMCOR Group Inc

Lead Operations/Maintenance Technician (on site) New England Mechanical Services, Inc.

VP Operations and Budget Baystate Health

Strategy and Operations Manager Chegg, Inc.

VP, Investments Compliance Operations (open to remote) Reinsurance Group of America Inc

PU&R Contact Center Operations and Transformation Manager Deloitte Touche Tohmatsu Ltd

Assoc Strategic Operations Director (AI) IQVIA Holdings Inc

Director of Operations Top Prospect Group LLC

Director, Operations Ensign-Bickford Industries

Clinical Operations Director (Premium) - Evernorth Health Services -Remote The Cigna Group

Operations Supervisor (Onsite) RTX Corp

EACS Operations Butler Aerospace and Defense

Senior Manager, Cell Operations Kaman Precision Products, Inc.

Security Operations Center (GSOC) Operator Allied Universal

Commercial Roofing Operations Manager Hi-Peak Staffing

Senior Operations Manager MBI

Contact Center Operations Generalist, Business Transformation Architecture Deloitte Touche Tohmatsu Ltd

Executive Director, Service Operations - Medicaid Contact COE CVS Health Corp

Operations Manager - Injection Molding Medical Manufacturing Aptyx

Manager, Production Operations Kaseya Careers

Manager, Production Operations Kaseya Ltd

Assistant Director of Operations - Entertainment & Restaurant Opening Team! Level99 Entertainment

Sr. Manager, OM Program Operations Deckers Outdoor Corp

Branch Operations Supervisor Liberty Bank

Retail Operations Manager - NA UGG Deckers Outdoor Corp

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