Key job responsibilities: - Hire, manage, and develop the operations team, including compute and engineering operations managers, and their teams - Achieve organizational performance goals for safety, security, availability, scaling, efficiency, and cost - Plan and execute Infrastructure Operations for new Data Centers and Colocation expansions - Operate and maintain mechanical, electrical, and controls systems in Amazon Data Centers, including preventive maintenance, corrective maintenance, and change management - Manage Colocation Data Centers service providers to meet or exceed contracted performance SLAs - Lead safety, security, and availability incident response, management, and resolution - Improve operational processes, procedures, methods, and tools continuously About the team AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. DCO manages server-level platforms supporting Amazon Retail and Amazon Web Services, while DCEO handles mechanical, electrical, and controls systems for critical environments.