Responsibilities/pulliLead, support, and motivate the Restoration Division to achieve customer satisfaction, revenue growth, and profitability/liliMaintain consistent communication with management, staff, and vendors to ensure smooth operations/liliDevelop and implement quality assurance protocols to deliver an exceptional customer experience/liliRecruit, train, and develop team members to build a strong, high-performing workforce/liliEnsure compliance with all legal, safety, and regulatory requirements in partnership with leadership/liliOversee maintenance of facilities, vehicles, equipment, and inventory/liliTrack, analyze, and report key performance metrics to improve operational efficiency/liliIdentify opportunities to enhance processes, productivity, and organizational capacity/liliContinuously develop leadership, management, and restoration expertise/li/ulpPosition Requirements/pulliHigh School Graduate or GED Equivalent/liliValid Drivers License/lili2+ years of management experience/liliAt least one year of restoration industry experience preferred/liliIICRC certifications preferred/liliExperience in building a strong team with tangible leadership skills/liliStrong process and results driven attitude/liliAbility to multitask and to remain detail orientated/liliMust be knowledgeable in relevant computer applications Skills/Physical Demands/Competencies/liliAbility to lift a minimum of 50 pounds regularly, occasionally up to 100 pounds with assistance/liliAbility to climb ladders, work at ceiling heights, work in tight spaces (e.g., crawl spaces, attics)/liliAbility to repetitively push/pull/lift/carry objects/liliAbility to work with/around cleaning agents/liliAbility to successfully complete a background check subject to applicable law/li/ulpAdditional Information Each SERVPRO franchise is independently owned and operated. You will continue to ensure our Restoration Teams make every type of property damage Like it never even happened!/ppWhy Join Us At SERVPRO of Woodcrest/El Cerrito/Lake Mathews, we invest in our people and provide opportunities for long-term success:/pulliCompetitive compensation/liliSuperior benefits/liliCareer progression/liliProfessional development/liliAnd more!/li/ulpKey