Operations Manager Ulta Beauty, Inc.Operations ManagerColumbus, OhioFull timeThe OM leads a team of Task Associates and the Merchandise Manager (MM), and is responsible for supporting the management of the operations of a retail store, including realignments, planograms and inventory life cycle-related processes (e.g., cycle counts, damages, testers, Return To Vendors (RTV), Destroy in Field (DIF) and inventory adjustments). Leverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., realignments, planograms, and ad set processes) on time, and within the payroll budget.
Operations Leader - Specialty Finance Nationwide Mutual Insurance CoOperations Leader - Specialty FinanceColumbus, OH$138,000–$243,000 / yearServe as a primary liaison with internal and external partners, including technology, Treasury, Investments, Controllership, policy data providers, technology partners, external managers, custodians, market data vendors, and other third-party providers. Nationwide pays on a geographic-specific salary structure and placement within the actual starting salary range for this position will be determined by a number of factors including the skills, education, training, credentials and experience of the candidate; the scope, complexity and location of the role as well as the cost of labor in the market; and other conditions of employment.
Marketing Delivery Lead, Wealth Management Marketing JPMorgan Chase & CoMarketing Delivery Lead, Wealth Management MarketingColumbus, OHChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
Sales Lead-ANN, Cincinnati Premium Outlet KnitWell GroupSales Lead-ANN, Cincinnati Premium OutletOhioUse technology to stay informed on company priorities and promotions and provide customers with a seamless omnichannel shopping experience by utilizing available tools. As a Sales Lead, you're a key team member who supports and role models excellent customer experiences.
NewLead Dining Server Life Enriching CommunitiesLead Dining ServerColumbus, OhioComplete daily cleaning duties as outlined in daily lists to ensure the total cleanliness and smooth operation of the meal service (for example- clean work tables, sweep and mop floors, take out garbage and keep work areas, clean, dry and free of hazardous equipment, supplies, etc.}. You model exceptional service, have a strong understanding of dining operations, and bring enthusiasm to training and supporting team members while ensuring a positive dining experience for residents.
Lead Sales Associate/Stretch Practitioner- Exercise Science Stretch ZoneLead Sales Associate/Stretch Practitioner- Exercise ScienceColumbus, Ohio$19–$21 / hourStretch Zone Overview Using our patented and proprietary equipment, Stretch Zone practitioners follow specific protocols to properly position, stabilize, and manipulate muscles using powerful principles of neuromuscular behavior. Promoting the value behind practitioner-assisted stretching by hitting all sales goals, encouraging add-on sessions, and actively working to improve you and your Sales Associate’s sales skills.
Data Domain Architect Lead JPMorgan Chase & CoData Domain Architect LeadColumbus, OHAs a Data Domain Architect Lead within the Data Annotation team, you will use your domain expertise and people-leading experience to partner your team closely with teams in Data Science, Analytics, and Engineering to develop machine learning solutions. This will involve the collection, curation, annotation, enrichment, and validation of data and the development of taxonomies and other linguistic resources to help train machine learning models, drive insight, analysis, and possible content creation.
Sales Lead - Part-time - Polaris Fashion Place J.JillSales Lead - Part-time - Polaris Fashion PlaceColumbus, OhioPhysical Requirements: Extensive standing, walking, reaching, bending, pushing/pulling and maneuvering around store, hang/fold merchandise, ladder climbing, operate POS registers and other company mobile devices, occasionally operate trash compactor (where applicable), occasionally use a hand truck, lift and carry up to 30lbs, and ability to joint/team lift. The brand represents an easy, thoughtful, and inspired style that celebrates the totality of all women and designs its products with its core brand ethos in mind: keep it simple and make it matter.
Sales Support Lead Coordinator AramarkSales Support Lead CoordinatorGroveport, OH$22–$25 / hourIn this highly collaborative role, the Sales Support Coordinator partners closely with replenishment buyers, category managers, distribution center teams, and sales stakeholders to drive alignment and operational efficiency. This individual is responsible for tracking purchase orders, maintaining accurate inventory balances across multiple warehouses, and supporting procurement activities to meet business demands.
Passenger Service Lead Alliance Ground International companyPassenger Service LeadColumbus, OHJob Responsibilities: Be actively involved with all passenger service duties in your area (checking in passengers, luggage, communicating with passengers, and coordinating ticket counter activities with vendors, flight, and ground handling teams). This role ensures excellent customer service, efficient check-in, boarding processes, and smooth coordination between departments to enhance the overall passenger experience at the airport.
NewConcrete Operations Lead Actalent IncConcrete Operations LeadColumbus, OH$100,000–$150,000 / yearThis role drives consistent execution of project processes, builds and develops high-performing teams, and maintains strong customer relationships to support a robust backlog and long-term organizational goals. The position offers the opportunity to work on projects in industrial and manufacturing facilities, healthcare, educational institutions, chip plants, and data centers, contributing to large-scale concrete construction and supporting significant annual revenue.
Data Center Operations Lead EOSData Center Operations LeadColumbus, OhioReporting to the Service Delivery Manager or Service Director (depending on pod size), this role provides operational leadership across multiple service lines while ensuring exceptional customer service, operational excellence, workforce development, and compliance with contractual SLA performance. POSITION SUMMARY: The Data Center Operations Leader is responsible for overseeing a designated Data Center Pod, which includes up to three hyperscale data center campuses, supporting as many as 15 production buildings and a workforce of over 200 employees.
Operations Lead - PT (Columbus North) At Home Group IncOperations Lead - PT (Columbus North)Columbus, OHThe OL participates in Task Management by planning/executing the daily/weekly zone workload and assigning tasks to deliver on store, department, sales goals, guest engagement, etc., and ensures all tasks are completed in an efficient and timely manner. The OL performs all store opening, closing, and Front-End processes, ensuring accurate and timely execution and operational readiness, providing troubleshooting, conditioning, and housekeeping while ensuring building, assets, and team member security.
ServiceNow Delivery Lead Senior Manager Accenture PlcServiceNow Delivery Lead Senior ManagerColumbus, OHDemonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
NewOperations Supervisor - Transportation (Supply Chain/Logistics) Penske Truck RentalOperations Supervisor - Transportation (Supply Chain/Logistics)GROVEPORT, OHProvide operational leadership to individual contributors and hourly workforce to ensure the execution of daily tasks and activities including driver deliveries, loading/unloading of trailers, and customer service operations in a manner consistent with company services and cost objectives. Demonstrated leadership qualities with strong interpersonal skills and have the ability to connect, build rapport and maintain solid relationships with associates, Company leadership, internal and external customers.
NewOperations Manager 1 (Supply Chain/Logistics) Penske Truck RentalOperations Manager 1 (Supply Chain/Logistics)COLUMBUS, OH$85,600–$115,600 / yearWillingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required. Do you have a proven record of leadership excellence and a history of leading teams to consistently exceed established goals in dynamic operational environments?.
NewPreventative Maintenance Lead Tech Path Robotics IncPreventative Maintenance Lead TechColumbus, OHSitting at the center of our fleet maintenance operations, you will build and manage the preventative maintenance (PM) schedule, ensure a 90%+ completion rate, train new Fleet Techs, and serve as the critical link between the field and Engineering. Cross-Functional Communicator: Clear and confident communicator skilled at translating technical floor feedback between field techs and engineering teams.
Maintenance Lead HiFyveMaintenance LeadColumbus, OhioThis role leads maintenance efforts on 3rd shift while supporting hands-on troubleshooting, equipment reliability, and continuous improvement across plant operations. Perform troubleshooting across electrical, mechanical, pneumatic, and hydraulic systems.
NewThreat Monitor Lead Accenture PlcThreat Monitor LeadColumbus, OHThe Threat Monitor Lead will support the Intelligence Team and Security Operations Centers, as well as security stakeholders and Accenture leadership, in monitoring various security threats that could impact Accenture's people and business operations. Specifically, incidents or crises may range from extreme weather conditions, political instability, crime, terror, civil unrest, and other incidents that may affect our personnel.
Workday Certified Financials Delivery Lead - H&PS Accenture PlcWorkday Certified Financials Delivery Lead - H&PSColumbus, OHThe enterprise data-reporting software of Workday is a critical component of many of the cloud solutions we design, which is why Accenture has assembled a team of more than 2,000 Workday-certified professionals. Manage and deliver large projects by developing the project team, assessing engagement risks throughout, driving conclusions, and reviewing / challenging the output produced by the team.
Subway Shift Lead Par Mar StoresSubway Shift LeadOhioThe Shift Lead will be responsible for overseeing the daily operations of the restaurant during their shift, including supervising staff, ensuring customer satisfaction, and maintaining a clean and organized work environment. Maintain cleanliness and organization of the restaurant, including restocking supplies and performing regular cleaning tasks.
Lead Software Engineer, ScriptDrop Goodrx Holdings IncLead Software Engineer, ScriptDropOH$202,000–$323,000 / yearGoodRx is the leading prescription savings platform in the U.S. Trusted by more than 25 million consumers and 750,000 healthcare professionals annually, GoodRx provides access to savings and affordability options for generic and brand-name medications at more than 70,000 pharmacies nationwide, as well as comprehensive healthcare research and information. About the Role: The Lead Software Engineer, ScriptDrop is a key member of the engineering team responsible for leading the design, development, and implementation of sophisticated software solutions using the Elixir programming language, while simultaneously architecting the underlying cloud infrastructure that supports them.
NewOperations Planner UNICON International, Inc.Operations PlannerReynoldsburg, OH$20–$24 / hourInforms cross-functional partners of excess inventory in Semi Annual Sales and Clearance buys; assist with component run-outs to reduce inventory liability. Manage detailed Bill of Material (BOM) accuracy (waste factors and usage); work closely with Inventory Control during Book to Book to identify and resolve BOM issues.
Branch Manager – Commercial Landscape, Maintenance & Snow Operations Community Green Landscape Services, Inc.Branch Manager – Commercial Landscape, Maintenance & Snow OperationsHilliard, OHFull timeCommunity Green Landscape Group is hiring Branch Managers in all our markets to lead commercial landscape maintenance, enhancements, irrigation, and snow operations. This role is ideal for a leader who wants ownership, builds strong teams, and takes pride in excellent service.
NewSecurity Operations Shift Lead MaximusSecurity Operations Shift LeadColumbus, OHFull timeMaximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. - Provide advanced support for cybersecurity operations, executing complex containment, remediation, and risk reduction activities across enterprise IT and OT environments.
NewOperations Team Lead M/I Homes IncOperations Team LeadColumbus, OHM/I Homes started as a family business and grew into a national leader in a single generation with divisions in 17 markets, including Austin, Charlotte, Chicago, Cincinnati, Columbus, Dallas, Detroit, Houston, Indianapolis, Minneapolis, Nashville, Orlando, Raleigh, San Antonio, Sarasota, Tampa, and Fort Myers. Job Summary: Under the guidance of the Operation Manager and/or Branch Manager, possesses the overall accountability and responsibility for the daily production of loan processing team, assists with processing loan files as well as underwriting mortgage loans.
Lead Infrastructure Engineer - ATM Specialist JPMorgan Chase & CoLead Infrastructure Engineer - ATM SpecialistColumbus, OHYou will leverage automation frameworks including Ansible and Automation as a Service (AaaS), as well as AI tools and technologies, to enhance development workflows, accelerate delivery, and drive innovation across the branch technology ecosystem. This role requires significant experience in both systems engineering and software development, with the ability to work across large, distributed infrastructure environments spanning multiple data centers.
NewBusiness Banking Data Owner Lead - Insurance JPMorgan Chase & CoBusiness Banking Data Owner Lead - InsuranceColumbus, OHYou will execute data governance and data risk management processes across the data lifecycle, including data protection, retention, storage, use, quality, and disposition, while helping deliver trusted, reusable data that supports Business Banking growth and client outcomes. As a Data Owner Vice President within Consumer & Community Banking (CCB) Business Banking Insurance team, you will be accountable for the data created, provisioned, and consumed across key Business Banking capabilities, including Insurance, Deposits, and Lending.
Lead Infrastructure Engineer- Infrastructure Monitoring JPMorgan Chase & CoLead Infrastructure Engineer- Infrastructure MonitoringOHYou will be a hands-on technical contributor on an high-performing agile team, building secure, stable, and scalable observability solutions-turning telemetry into actionable insights, modernizing event-to-incident workflows, enabling automation and AIOps-driven reliability improvements aligned to the firm's business objectives. As a Lead Infrastructure Engineer at JPMorgan Chase within Corporate Technology''s Enterprise Observability Platforms, you will help build and operate a strategic, market-leading Infrastructure Monitoring platform that strengthens critical service resilience and delivers trusted operational insights.
Lead Accountant, Consolidations And Reporting CDK Global Inc.Lead Accountant, Consolidations And ReportingColumbus, OH$115,000–$140,000 / yearPosition Summary: The Consolidations and Reporting Lead Accountant is responsible for the monthly consolidation of CDK's financial statements in Oracle and in performing reviews of financial statement results to ensure the integrity of the consolidated financial statements and their compliance with GAAP and CDK accounting policies. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance.
New["Operations Planner New Columbus, OH","Operations Planner New Columbus, OH"] Forge Biologics["Operations Planner New Columbus, OH","Operations Planner New Columbus, OH"]ColumbusThis role ensures alignment across Clinical and Commercial GMP Manufacturing, Supply Chain, Quality, Plasmids, Process Development, Sales, Finance, and Program Management while balancing capacity constraints, material availability, and regulatory requirements in a highly controlled, yet constantly evolving, environment. Maintain accurate planning data within ERP/MRP systems (Netsuite, SmartSheets, PowerBI and customized Excel tools).Create process appropriate SOPs and Work Instructions, as it relates to planning accountabilities and update existing documentation, with a Continuous Improvement mindset.
NewDriver Lead (4/10 6:00 a.m.-430 p.m.) Vital Records ControlDriver Lead (4/10 6:00 a.m.-430 p.m.)Grove City, OH$25–$26 / hourThe Lead position is responsible for supervising the day to day activities of VRC employees or contractors working on a given project in an organization, to ensure operations run seamlessly. Lead will draft a shift schedule for workers, to ensure hours of operation are covered and to avoid frustration/agitation between workers over noncompliance by some team members.
NewDriver Lead (4/10 6:00 A.M.-430 P.M.) VRC CompaniesDriver Lead (4/10 6:00 A.M.-430 P.M.)Grove City, OH$25–$26 / hourThe Lead position is responsible for supervising the day to day activities of VRC employees or contractors working on a given project in an organization, to ensure operations run seamlessly. Lead will draft a shift schedule for workers, to ensure hours of operation are covered and to avoid frustration/agitation between workers over noncompliance by some team members.
NewLead AI and Data Science Engineer II Deloitte Touche Tohmatsu LtdLead AI and Data Science Engineer IIColumbus, OH$118,700–$218,600 / yearData science applies statistical analysis, machine learning, and AI to identify meaningful patterns in workforce data, build data and generative artificial intelligence (GenAI) applications, and partner with Talent data engineering teams on pipelines and infrastructure. Collaborate with stakeholders across Talent, business leadership, and ITS to define business needs, identify analytics opportunities, communicate complex technical concepts, and advise on the benefits and limitations of automation and artificial intelligence (AI).
Strategic Program & Sourcing Lead Recruiting Heroes LLCStrategic Program & Sourcing LeadColumbus, OhioThis is a high-impact opportunity for an aerospace, aviation, defense, sustainment, procurement, program management, account management, or supply chain professional who can operate independently, manage complex priorities, build strong supplier and customer relationships, and help drive execution of a major aviation sustainment program. This individual must be comfortable managing program priorities, coordinating with internal departments, communicating with government and aerospace customers, tracking supplier performance, supporting RFQs and procurement activity, and helping leadership maintain visibility into program performance.
AI GRC Architect Fiserv IncAI GRC ArchitectColumbus, OH$109,000–$182,400 / yearProven experience leveraging GRC platforms to operationalize compliance requirements across frameworks including SOC 2, HITRUST, NIST AI RMF, and PCI DSS through automated assessments, continuous control monitoring, evidence management, and compliance reporting. You will own the enterprise AI Governance architecture roadmap and technical implementation for OneTrust and associated GRC platforms, ensuring seamless integration, strong governance controls, and alignment with enterprise risk and compliance objectives.
Project Manager, Store Construction Abercrombie & FitchProject Manager, Store ConstructionColumbus, OhioAbercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com. Abercrombie & Fitch Co. (A&F Co.) is a global, digitally led omnichannel specialty retailer of apparel and accessories catering to kids through millennials with assortments curated for their specific lifestyle needs.
NewCredentialing Specialist Integrated Services for Behavioral HealthCredentialing SpecialistLancaster, OH$23.85–$28.02 / hourMaintain contracted Managed Care Organizations, commercial payers, CMS Medicare, Medicaid, PECOS, NPPES, and CAQH tracking log to ensure all necessary portals logins are active and available. Work with individual providers to ensure each provider's CAQH database files are updated in a timely manner according to the schedule published by CMS, Medicare/ Medicaid, and Managed Care Organizations regulations.
Asst/Assoc Procurement Specialist (Direct), Marketing Abercrombie & FitchAsst/Assoc Procurement Specialist (Direct), MarketingColumbus, OhioThe company operates a family of brands, including Abercrombie brands and Hollister brands, each sharing a commitment to offer products of enduring quality and exceptional comfort that support global customers on their journey to being and becoming who they are. Abercrombie & Fitch Co. operates stores under these brands across North America, Europe, Asia and the Middle East, as well as the e-commerce sites abercrombie.com, abercrombiekids.com and hollisterco.com.
SAP EAM Technical Lead Chesapeake Utilities CorpSAP EAM Technical LeadColumbus, OHYour role in our success: The SAP EAM Technical Lead is responsible for the technical architecture, development, and implementation of SAP Enterprise Asset Management (EAM) solutions. This role supervises technical teams, manages asset lifecycle processes, and ensures robust master data governance.
Lead Software Engineer (Java/Spring and Python) - Enterprise Technology Data Protection & Recovery JPMorgan Chase Bank, N.A.Lead Software Engineer (Java/Spring and Python) - Enterprise Technology Data Protection & RecoveryColumbus, OHFull timeAs a Lead Software Engineer at JPMorgan Chase within the Enterprise Technology Data Protection & Recovery product line, you will be an essential member of an agile team dedicated to enhancing, building, and delivering trusted, market leading technology products in a secure, stable, and scalable manner. Help support CI/CD quality within the product line, partnering with the engineering and product teams: codify automated tests (unit, integration, contract, performance), coverage targets, pipeline quality gates, and progressive delivery (canary/blue-green) with rollback plans.
NewSenior Lead Infrastructure Engineer - Enterprise Technology Data Protection & Recovery JPMorgan Chase Bank, N.A.Senior Lead Infrastructure Engineer - Enterprise Technology Data Protection & RecoveryColumbus, OHFull timeSupport CI/CD and test quality across the product line: maintain an end-to-end understanding of how RES services, evidence pipelines, and partner integrations fit together and are tested (unit, integration, contract, performance); set expectations for coverage, quality gates, and progressive delivery (canary/blue-green) with rollback plans; review results, triage failures, and guide engineers to the likely root cause when tests or pipelines break. You will own the product vision, roadmap, and backlog for the Resiliency Evidence Service (RES), the platform of record for capturing, validating, and reporting resiliency evidence across the firm, while providing hands-on technical leadership to the platform, application, and infrastructure teams that produce and consume that evidence.
Infrastructure Team Lead Denison UniversityInfrastructure Team LeadOHNetwork & Systems Administrator focuses on managing our virtual server environment, storage systems, and L3 networking, while the Network Administrator II focuses on the Edge network (wired and wireless), cabling infrastructure, campus firewall, and L3 core networking support. Provides technical leadership for the campus network infrastructure, including switching, routing, wireless, firewalls (HPE/Aruba, Juniper, Palo Alto), and core services (Authentication, DHCP, DNS).
Retail - Boutique Lead, Boutique Management (Easton Town Center) AritziaRetail - Boutique Lead, Boutique Management (Easton Town Center)Columbus, OHAs a member of the Boutique Management Department, you will lead and motivate the teams responsible for selling clothes, delivering world-class client experiences, and building loyal client relationships. Work with the appropriate Business Support partners to seamlessly lead the day-to-day function of the department in support of corporate objectives, while enabling progressive career development and an incredible employee experience.
CDL Driver & Crane Operator SRS Distribution IncCDL Driver & Crane OperatorColumbus, OHTravel Requirements: This role requires frequent travel within a 200-mile radius for material deliveries, with all trips starting and ending at the home branch-ensuring drivers return home daily with no overnight stays. Should a Candidate be submitted to fill a position by a recruiting or staffing services agency ("Agency"), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.
Legal Entity Data Intelligence Lead -Vice President JPMorgan Chase & CoLegal Entity Data Intelligence Lead -Vice PresidentColumbus, OHJPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. You will ensure legal entity data is leveraged as a strategic asset, risk is identified and addressed proactively, and program decision-making is consistently powered by actionable insights and scalable, governed processes.
Lead UX Researcher & Strategist Victoria's Secret & CoLead UX Researcher & StrategistReynoldsburg, OHYOUR ROLE: We are seeking an experienced Lead UX Researcher & Strategist to drive high‑impact research that shapes product direction, informs roadmaps, and influences business decisions across multiple teams. Here, you'll be empowered to perform, grow, and engage through unmatched opportunities to develop your skills, gain real-world experience, and learn from the best in the business.
Lead Teller PNC BankLead TellerGrandview, OhioIn addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service. Accuracy and Attention to Detail, Addressing Customer Needs, Coaching Others, Digital Awareness, Effective Communications, Fraud Detection and Prevention, Managing Multiple Priorities, Matrix Management, Problem Solving, Understanding Customer Needs Work Experience .
ICQA Lead, Columbus - Full Time Macy's IncICQA Lead, Columbus - Full TimeColumbus, OHWhether you're helping a customer find the perfect gift, streamlining operations in one of our distribution centers, enhancing our online shopping experience, buying in-style and on-trend merchandise to outfit our customers, or designing a balloon for the Thanksgiving Day Parade, we offer unique opportunities to be part of some of the most memorable moments in people's lives. Works closely with the Core Trainer and ICQA Manager to ensure colleagues are trained/cross-trained and certified in all ARO functions.
Davis-Bacon Act (DBA) Federal Labor Compliance Lead American Electric Power Co IncDavis-Bacon Act (DBA) Federal Labor Compliance LeadColumbus, OH$116,000–$140,000 / yearThe Davis-Bacon Act (DBA) Federal Labor Compliance Lead serves as AEP''s enterprise leader and subject matter expert for Davis-Bacon Act compliance across a portfolio of federally funded transmission, generation, and grid modernization investments totaling more than $24 billion in project value, supported by approximately $18.5 billion in U.S. Department of Energy loan financing and $440 million in federal grants. Working closely with executives, project teams, contractors, federal agencies, and external compliance partners, this individual will function as the program leader for enterprise-wide DBA compliance, overseeing implementation strategies, compliance frameworks, risk management activities, audits, reporting processes, and contractor engagement programs.