Lafayette Square, LA2 days ago
Key Responsibilities: Serve as the Origination and Innovation Product Owner for the nCino platform, overseeing the associate and client journeys via change-oriented projects Gather and prioritize business requirements from stakeholders across lending, operations, IT, and compliance to align with our overall business strategy Collaborate with cross-functional teams, including technology, line of business leadership, credit, and risk, to deliver enhancements and new features in nCino Act as a subject matter expert for nCino within the bank, troubleshooting issues, providing training, and supporting change management Ensure solutions meet compliance and regulatory requirements specific to lending Foster a solutions-driven mindset by identifying opportunities to improve process efficiencies and enhance the user experience Required Qualifications: Bachelor's degree in Business, Information Technology, Finance, or a related field Minimum 2 years' experience as a Product Owner or similar role, with direct responsibility for nCino or Salesforce Financial Services Cloud products At least 5 years of experience in the financial industry, ideally with lending experience (consumer, commercial, or small business) Demonstrated understanding of banking processes, regulatory requirements, and client needs in the lending space Strong analytical and problem-solving skills, with the ability to translate business needs into technical requirements Excellent interpersonal, communication, and stakeholder management skills Experience working in Agile/Scrum environments Preferred Qualifications: Experience leading complex transformation projects in a financial institution Familiarity with project management and collaboration tools such as JIRA, Confluence, etc. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services.