San Angelo, TX30+ days ago
Culture/Team Member relations: welcome new hires, support staff with basic needs, organize events, cover breaks;· Center upkeep and functioning: ordering supplies, safety and compliance (drills, audits quarterly and annual), "leader of the facility";· Works with facilities team to address center needs and coordinate vendor visits as warranted;· Reportable Events reporting (Client, Caregiver, or Employee): assist with documenting and reporting as directed by the CD, DCO, Compliance, or Human Resource;· Confidential document management: receiving and organizing client documents (intake, authorizations, insurance coverage support, Client Coordination of Benefits, and document collection;· Confidential document management: Team member records (Licenses, Certifications, Credentialing records and correspondence) needed for maintaining employees electronic file as needed;· Provide basic tech support and inventory management;· Provide basic HR support through on-boarding and off-boarding and time keeping tasks (i.e. Supporting HR and Training as needed, Training set-up, Final paycheck, collecting Team memberdocument, conversion of appointments or accuracy of team members time records); · Support CD as needed with coaching/corrective action documentation;· Assist with Team Member certifications, application, and exams (payment and documentation asneeded);· Support marketing efforts and events (drop off brochures, take pictures, coordinate and set-upevents, etc.); · May support the authorization process (and Authorizations Team) as needed for specific payerrequirements: TX Medicaid, TRICARE, ESSC, Catalight, RC, etc. · Oversee reception: greeting families and team members, answering calls, receiving mail;· Manage and maintain appropriate building access or security through accurate and current authorized pick-up, manage access control (approved guardian, and Team Member present in building);· Rescheduling of services and managing communication of schedule changes, cancelationmanagement: day of schedule changes, calling families, and Team Member callouts;· Intake assessment scheduling support (and setup family portal as needed);· Ensure CentralReach data elements remain updated and accurate.