Prevention Case Manager BAMSIPrevention Case ManagerBrockton, MA$24–$26 / hourWhat You'll Do: The Prevention Case Manager provides case management, outreach, prevention education, and harm reduction services to individuals with substance use disorders and those at risk for HIV, Hepatitis C, sexually transmitted infections, and opioid overdose. Our team is committed to supporting individuals living with substance use disorders and those at risk of HIV, Hepatitis C, sexually transmitted infections, and opioid overdose through compassionate, community-based services.
Xfinity Retail Store Manager - Hyannis Blufox MobileXfinity Retail Store Manager - HyannisHyannis, MA$65,000–$85,000 / yearWith locations in multiple states and expansion plans, Blufox is at the forefront of providing high-speed Internet, Mobile, Home Security, Video, and Voice services to residential and business customers. Company Overview: Blufox Mobile, the LARGEST branded partner for Comcast XFINITY services, seeks dynamic individuals to join our team as Sales Managers.
Electrical Service Manager REC PARENT LLCElectrical Service ManagerSouth Easton, MAPart timeInventory Management: Manage the inventory of parts and supplies needed for service, ensuring adequate stock levels and cost-effectiveness. • Strong leadership and team-building skills, with the ability to motivate and inspire team.
NewManager, Professional Medical Coding Cape Cod Healthcare IncManager, Professional Medical CodingMACollaborate extensively with physicians, practice managers, MACC leadership, nursing staff and other patient caregivers to improve quality and completeness of documentation of care provided and coded. Manages auditing and quality control and improvement initiatives, ensures compliance with internal policies and procedures and governing agencies, and works with HIM/Coding Director to assist with departmental needs and planning.
NewManager, Supplier Shared Services Ocean Spray Cranberries IncManager, Supplier Shared ServicesLakeville, MA$87,400–$109,300 / yearTeam members, farmers, consumers and communities alike--we value what makes us unique and strive to connect our farms to families for a better life by living our values: Grower Mindset - We embrace our grower-owners innovative spirit and heritage through confidence, learning and focus on the future. As a strategic partner to Procurement, Treasury, Accounting, Tax, and business stakeholders, this position ensures the timely processing of invoices, payments, and T&E reimbursements, strong internal controls, and exceptional service delivery.
NewManager, Customer Shared Services Ocean Spray Cranberries IncManager, Customer Shared ServicesLakeville, MA$96,200–$120,200 / yearTeam members, farmers, consumers and communities alike--we value what makes us unique and strive to connect our farms to families for a better life by living our values: Grower Mindset - We embrace our grower-owners innovative spirit and heritage through confidence, learning and focus on the future. The Manager, Customer Shared Services, is responsible for leading the day-to-day operations of the Customer Shared Services function, with primary responsibility for Accounts Receivable, Credit, Collections, and Cash Application processes.
Restaurant General Manager Taco BellRestaurant General ManagerNorwell, MADevelop a comprehensive training plan, mentoring Assistant Managers, Shift Leaders, and Team Member Trainers, and overseeing the execution of all training and development initiatives. About the Job: As the Restaurant General Manager, you'll lead a dynamic team, handpicking and training the best crew to deliver exceptional customer experiences.
B2B Sales Manager Central GlassB2B Sales ManagerWest Bridgewater, Massachusetts$100,000–$400,000Maintain and grow a personal portfolio of key accounts and new business by prospecting, building relationships with project managers, property managers, general contractors, and decision-makers, and closing deals end-to-end. We specialize in curtain wall, storefront, curtain wall, aluminum windows, glass entrances, and other exterior façade solutions for mid- to large-scale commercial projects.
Hybrid RN Case Manager - South Shore / Southeast MA - $5K SIGN ON BONUS! CareSourceHybrid RN Case Manager - South Shore / Southeast MA - $5K SIGN ON BONUS!Fall River, MA$80,000–$120,000 / yearJob Summary: The Integrated Care Clinical Manager - Massachusetts is a community based registered nurse responsible for providing monitoring, follow-up and clinical care management to dually-eligible enrollees with complex medical, behavioral and social care needs. CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level.
Hybrid Registered Nurse Care Manager - Fall River $5K SIGN ON BONUS CareSourceHybrid Registered Nurse Care Manager - Fall River $5K SIGN ON BONUSFall River, MA$80,000–$120,000 / yearJob Summary: The Integrated Care Clinical Manager - Massachusetts is a community based registered nurse responsible for providing monitoring, follow-up and clinical care management to dually-eligible enrollees with complex medical, behavioral and social care needs. CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level.
NewHybrid BH (Licsw) Or (Lmhc) Clinical Manager - Seekonk, MA CareSourceHybrid BH (Licsw) Or (Lmhc) Clinical Manager - Seekonk, MAAttleboro, MA$80,000–$120,000 / yearJob Summary: The Integrated Care Clinical Manager - BH - Massachusetts is a community based BH Clinician responsible for providing monitoring, follow-up and clinical care management to dually eligible enrollees with complex medical, behavioral and social care needs. CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level.
Hybrid Registered Nurse Care Manager - Fall River $5K Sign ON Bonus CareSourceHybrid Registered Nurse Care Manager - Fall River $5K Sign ON BonusFall River, MA$80,000–$120,000 / yearJob Summary: The Integrated Care Clinical Manager - Massachusetts is a community based registered nurse responsible for providing monitoring, follow-up and clinical care management to dually-eligible enrollees with complex medical, behavioral and social care needs. CareSource takes into consideration a combination of a candidate's education, training, and experience as well as the position's scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level.
Nurse Case Manager SevitaNurse Case ManagerBrockton, MADaily tasks include but are not limited to coordination of client discharges, intake assessments of new clients, auditing of in home medications and medication administration records, management of new medication orders and training of staff for new diagnoses. We provide people with quality services and individualized supports that lead to growth and independence, regardless of the physical, intellectual, or behavioral challenges they face.
Account Manager - Fulfillment Center Allied UniversalAccount Manager - Fulfillment CenterFall River, MassachusettsFinancial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.). Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose.
Store Manager Harbor Freight Tools USA IncStore ManagerPlymouth, MA$70,000–$88,320 / yearManagerOur Store Managers lead teams to maximize the financial output of their stores through the optimization of talent, operational execution, and delivering a rewarding customer experience. We offer our customers more than 7,000 tools and accessories, from hand tools and generators to air and power tools, from shop equipment to automotive tools.
Senior Project Manager, Construction JLLSenior Project Manager, ConstructionMiddletown, RIWe embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, giving you the platform to lead complex, high-impact projects in dynamic industrial environments where your technical expertise and leadership truly matter. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Business Office Manager Grand Islander RI and V2UBusiness Office ManagerMiddletown, Rhode Island$70,000–$80,000 / yearFull timeManages, trains, organizes, evaluates and monitors business office staff, which may include but is not limited to Assistant Business Office Manager, Bookkeeper and Receptionists, as well as delegates administrative authority, responsibility and accountability to other office personnel as necessary and as applicable; 2. Responsible to meet deadlines for approving timecards and requests for time off for direct reports in relation to center’s payroll cycle; 3. Ensures systems and controls are in place and adheres to all policy and procedures outlined in policy manuals and meets established daily, weekly and monthly deadlines; 4. Follows RCM business processes and oversees timely and accurate completion of all business office functions in the areas of census, ancillaries, billing, adjustments, collections, write offs, refunds and deposits; 5. Participates and/or coordinates routine Revenue Cycle Management Reviews and maintains collection notes in the PCC collection module for payers the center is responsible for; keeps Center Executive Director (CED) abreast of collection issues and requests escalation as needed; monitors collection notes on third party accounts; responds timely to CBO requests for assistance or information via the assigned activities in the collection module; 14.
Assistant Store Manager (US) - Middletown, RI TD BankAssistant Store Manager (US) - Middletown, RIMiddletown, Rhode IslandConnects with our Customers/Prospects, provides financial advice, and deepens relationships through lead management activities to include the creation & management of Self-Generated Leads, the management of received Partner/Retail to Retail Referral Leads or Campaign Leads, Customer outreach (Outbound Calls, Relay SMS), setting and/or hosting appointments, and Lead prioritization. This position falls within the definition of Loan Originator as defined under Regulation Z of the Truth in Lending Act, 12 CFR Part 1026.36, and the definition of Mortgage Loan Originator as defined under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act), 12 U.S.C. §§ 5102 et seq., and its implementing regulations, 12 CFR Part 1007.
Drinking Water Technical Manager Woodard & Curran, Inc.Drinking Water Technical ManagerCanton, MA$100,000–$165,000 / yearThe successful candidate will have technical and project delivery expertise in civil and environmental engineering and an in-depth understanding of the engineering concepts associated with all types of municipal water systems, including water supply and treatment processes and distribution systems infrastructure. In this role, you will collaborate with our municipal clients to develop, design, and deliver various drinking water projects across the New England region, including Massachusetts, Maine, Rhode Island, and Connecticut.
Account Manager - Material Science BrenntagAccount Manager - Material ScienceBridgewater, MAFor more information, please go to https://www.e-verify.gov/employees or view the poster at https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster.pdf . Liaise with relevant stakeholders to create in a timely manner the best solution for the customer and extract maximum value(e.g.,Sales Management/Product Management for Pricing topics).
Territory Sales Manager (South Boston, MA) GN Hearing ASTerritory Sales Manager (South Boston, MA)Plymouth, MA$75,000–$85,000 / yearBuilding and maintaining customer relationships as a means of growing current customer's business i.e., monthly net dollar sales, as well as identifying customer service issues, such as, remake and repair issues, turnaround times; lowering return for credit rates and gathering new competitive information. Developing effective communication/platform presentation skills in order to convincingly present/sell GN Resound's technology story to both to individual customers and large groups of customers.
Pharmacy Operations Manager Walgreen CoPharmacy Operations ManagerMarshfield, MA$22.50–$31 / hourAssists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience.
Fire Service Manager Johnson Controls International PlcFire Service ManagerCanton, MA$88,000–$130,000 / yearJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. Customer Service Responsibility- Responsible for departmental employees' effective and timely customer communications, building solid customers relationships from initial contact through order acquisition, delivery and installation, and service.
People Operations Manager FothPeople Operations ManagerMarion, MA$90,000–$135,000 / yearFoth is currently seeking a team-focused, innovative, and results-oriented People Operations Manager (internally known as a Resource Center Manager) to be based in our Marion, MA; Newport, RI; or Jacksonville, FL office, who is looking for new learning experiences, opportunities for career growth, and a desire to contribute to our clients' success. Artificial Intelligence: Foth uses artificial intelligence and other technology-assisted tools in connection with parts of our recruiting and hiring process, including to assist with reviewing application materials, identifying potentially qualified candidates, sourcing candidates, and supporting interview preparation.
Club Manager CrunchClub ManagerNew Bedford, MAWe are not looking for "average" managers; we are looking for ambitious, sales-driven leaders who lead from the front, motivate exceptional teams, and treat the business like it's their own. You are responsible for the overall performance of the club-driving membership sales, maximizing personal training revenue, managing operational schedules, and ensuring an elite level of cleanliness and customer service.
Luxury Fashion Manager - Jared Jewelers - Colony Place at Plymouth Signet Jewelers LtdLuxury Fashion Manager - Jared Jewelers - Colony Place at PlymouthPlymouth, MA$15.75–$25.20 / hourThis leader is accountable for driving category performance, elevating team capability, and bringing the Jared brand promise to life through styling, storytelling, and customer experience. Which is why we empower every one of our jewelry consultants with the innovation, training and resources to help our customers Celebrate Life and Express Love in new and engaging ways.
Manager, Laboratory Outpatient Services Southcoast Health System IncManager, Laboratory Outpatient ServicesMA$87,505.60–$145,953.60 / yearAs a key operational leader, the Manager collaborates closely with Southcoast Physicians Group practice management, medical providers, health center leadership, hospital departments, community partners, and laboratory leadership to optimize service delivery, strengthen provider relationships, and identify opportunities for expansion of outpatient laboratory services across the Southcoast Health system. The Manager, Laboratory Outpatient Services provides strategic and operational leadership for Southcoast Health''s outpatient laboratory network, ensuring exceptional patient, provider, and customer service across a complex, multi-site healthcare environment.
Manager Trainee 84 Lumber CompanyManager TraineeHolbrook, Massachusetts$47,000–$51,000 / yearFull time84 Lumber is the nation’s largest privately held supplier of building materials, manufactured components and industry-leading services for residential and commercial construction. Manager Trainees must complete the learning plan and course of study as outlined within the assigned time frame and must be willing to relocate for a management position.
Assistant General Manager Taco BellAssistant General ManagerNorwell, MA$40,000–$58,000 / yearTransparent pay Structure: The base pay range for Assistant General Manager at Taco Bell is competitive, ranging from $40k to 58k annually, depending on location, experience, and qualifications. In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence.
Portfolio Support Manager Peabody PropertiesPortfolio Support ManagerLakeville, MassachusettsThe role serves as a stabilizer—supporting staff, mentoring teams, reinforcing compliance, and maintaining high levels of service until permanent staffing solutions are in place. Ensure day-to-day property operations remain consistent, including rent collection, work order management, move-ins/move-outs, vendor coordination, inspections, and compliance tasks.
Assistant Moving Center Manager U-HaulAssistant Moving Center ManagerHyannis, MA$17–$19 / hourAs assistant general manager, you will frequently be responsible for the day-to-day operations of your center, working as part of an excellent team and learning valuable skills to get your career moving. Physical Demands: The work requires some physical exertion, such as, long periods both indoors and outdoors while remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs.
Safety Manager, NE (Bond Civil & Utility) Bond Brothers, Inc.Safety Manager, NE (Bond Civil & Utility)Norwood, MA$89,500–$140,000 / yearSafety Managers shall ensure project risk assessments are complete and work with the Safety Director on project Health and Safety Plans and Emergency Procedures. Our culture is built on long-term relationships, shared accountability, and a belief that great work comes from teams who trust and support one another.
District Sales Manager EquipmentShare.com IncDistrict Sales ManagerWhitman, MA$130,000–$140,000 / yearMonitor sales metrics including, but not limited to: fleet utilization; territory coverage; new account production; rate achievement; aged receivables and customer satisfaction. We're on a mission to transform an industry that's been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.
Club Manager Planet Fitness Inc.Club ManagerTaunton, MA$40,000–$50,000 / yearPFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Recruit, hire, train and develop a high performing staff consisting of Assistant Managers, Member Service Representatives, Trainers and Custodians.
Sr. Manager, Contract & Pricing Analytics Collegium Pharmaceutical IncSr. Manager, Contract & Pricing AnalyticsStoughton, MA$175,000–$190,000 / yearManager, Contract and Pricing Analytics is responsible for providing analytical support to the development and execution of short- and long-term strategic pricing and contracting initiatives across Commercial, Medicare, and Medicaid markets. This role will play a critical role in the development and support of high-level decisions working in a cross-function team including Marketing, Finance, Commercial Operations and Market Access & Trade.
Mgr Service Residential TerminixMgr Service ResidentialPocasset, MassachusettsFor more than 85 years, Terminix has built a reputation as one of the nation’s leading providers of termite and pest control services, safeguarding over 3 million homes and businesses against all types of pests in 47 states and 14 countries. This role is all about leading and motivating our local Pest Technician Teams to provide outstanding service delivery of Terminix products to our valued customers.
Assistant Project Manager KeyPoint StaffingAssistant Project ManagerCanton, MassachusettsA well-established construction firm is seeking an experienced Assistant Project Manager to support the planning, execution, and closeout of heavy civil construction projects. 5+ years of experience on heavy civil construction projects ranging from $5M to $50M+, with demonstrated experience in an Assistant Project Manager capacity across multiple projects.
Assistant General Manager The Wendy's CompanyAssistant General ManagerFALL RIVER, MassachusettsFull timeWith the support of the General Manager, you will drive customer service, training and development, sales & profit growth and accountability across the entire restaurant team. Secure reliable transportation to travel to your home store and other locations (restaurants, area office, etc.) as needed.
Merchandise Manager Ulta Beauty IncMerchandise ManagerFoxborough, MALeverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., omni-channel, shipment, replenishment, markdowns, and price changes) on time, and within the payroll budget. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.
RN Case Manager (ED) Sturdy Memorial HospitalRN Case Manager (ED)Attleboro, MA$70,328.67–$108,645.66 / yearRequired Skills/Qualifications/Training/Experience: • Minimum 3-5 years acute care case management experience, with demonstrated skills in utilization review • Demonstrated ability to use critical thinking and problem solving skills in facilitating safe and timely patient transitions of care • Excellent communication skills and positive interpersonal dynamic in working with a variety of stakeholders across the care continuum • Solid knowledge of all insurance plan regulations including CMS/Medicaid to ensure compliance with all required processes and documentation • Ability to garner and utilize information effectively to develop and modify patient plan of care • Strong analytical ability to interpret patient-related information, evaluate appropriateness of continued stay and/or need for ancillary services, and to reassess discharge planning needs based on daily assessment • Ability to successfully utilize industry accepted utilization and or medical management criteria in patient status decision making • Self-starter able to function independently within the scope of position and licensure, as well as department policies and established goals • Excellent computer skills to accurately document requisite information to support patient status and medical necessity. Job Responsibilities: • Use ED tracking system, medical record, and on-going communication with ED providers and team to identify potential admissions or alternative disposition as appropriate • Screen all ED patients for potential for admission to ascertain payer source and appropriate level of care designation • Collaborate with providers to determine, assign, and order appropriate level of care (LOC) designation and ensure medical record documentation • Determination of appropriate admission status (observation vs.
Sr. Manager GOSC Data Management - Procure to Pay Medtronic PlcSr. Manager GOSC Data Management - Procure to PayMansfield, MAThe scope of the Data will include areas throughout Supply Chain and Supply Management (Demand Planning, Supply Planning, Detailed Scheduling, Outbound Logistics, Inbound Logistics, Warehouse Management, Order Fulfillment, Order Management) as well as throughout Global Operations (Engineering, Capacity Management, Manufacturing, Shop Floor, Quality Inspection, Digital Transformation) and others. Conduct analyses focused on data in our source systems (i.e. ERP, Advanced Planning, and related Operations, Supply Manamgent, & Supply Chain systems) to lead root cause analysis and drive continuous improvement of data quality globally via rule based logic for the highest degrees of data integrity.
Hybrid Behavioral Health Clinical Care Manager (RN, LICSW, LMHC) - Taunton and surrounding areas CareSourceHybrid Behavioral Health Clinical Care Manager (RN, LICSW, LMHC) - Taunton and surrounding areasTaunton, MA$90,000–$120,000 / yearLicensure and Certification: Current unrestricted clinical license in the Commonwealth of Massachusetts as a Registered Nurse (RN), Licensed Clinical Social Worker (LCSW), Licensed Independent Clinical Social Worker (LISCW), or a Licensed Mental Health Counselor (LMHC) required. Job Summary: The Clinical Care Manager-Massachusetts is a community based registered nurse responsible for providing monitoring, follow-up and clinical care management to dually-eligible enrollees with complex medical, behavioral and social care needs.
Aging Well Case Manager Child and FamilyAging Well Case ManagerMiddletown, RIYou will work collaboratively with the Office of Healthy Aging (OHA) to provide case management services to clients who are part of the Office of Healthy Aging Case Management Programs. Requirements, Skills & Abilities: High school diploma or equivalent required along with the Community Health Worker or Case Management Certification; associate's degree in social work or related field preferred.
NewAssistant Manager - Westgate - MA The Gap IncAssistant Manager - Westgate - MABrockton, MA$18.80–$25.40 / hourThrough collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development.
Aging Well Case Manager Child & FamilyAging Well Case ManagerMiddletown, RIFull timeYou will work collaboratively with the Office of Healthy Aging (OHA) to provide case management services to clients who are part of the Office of Healthy Aging Case Management Programs. Requirements, Skills & Abilities: • High school diploma or equivalent required along with the Community Health Worker or Case Management Certification; associate’s degree in social work or related field preferred.
Manager, Patient Financial Services & Vendor Mangagement Southcoast Health System IncManager, Patient Financial Services & Vendor MangagementFairhaven, MA$68,452.80–$115,148.80 / hourNestled in local communities, Southcoast Health provides inclusive, ethical workplaces where our highly skilled caregivers offer world-class, comprehensive healthcare close to home. Perform diversified duties including supervision and coordination of assigned personnel and activities to include patient financial screening, third party billing vendors, bad debt turnovers, collections, compliance, etc.
Manufacturing Manager LT Staffing IncManufacturing ManagerRaynham, MAThe ideal candidate will bring strong technical expertise in manufacturing, leadership experience in a manufacturing environment, and the ability to work cross-functionally with production, maintenance, quality, engineering, and scheduling teams to achieve operational goals. This role is responsible for optimizing extrusion processes, driving operational efficiency, ensuring product quality, coordinating maintenance activities, and supporting new product development initiatives.
General Manager Local.House International, Inc.General ManagerMAJust a short walk from both the beach and downtown Falmouth, this is an opportunity to build a high-performing team, shape the next chapter of a newly reimagined property, and create memorable hospitality in one of New Englands premier summer destinations. People Skills: Deliver hospitable service that is attentive, friendly, and courteous; ability to collaborate, create rapport, and work effectively with others; earn and maintain trust and respect; demonstrate patience, tact, and diplomacy.
Retail Assistant Manager - 2R East Side EnterpriseRetail Assistant Manager - 2RFall River, MAFull timeAs an Assistant Manager, you'll work alongside the Store Manager to deliver exceptional customer service, coach employees, maintain operational excellence, and ensure every guest has a positive shopping experience. Assistant Managers are expected to lead by example, communicate professionally with customers and coworkers, and help foster an environment where employees can succeed.
NewAssistant Store Manager O'Reilly Auto EnterprisesAssistant Store ManagerNew Bedford, Massachusetts$15–$20 / hourPerform all store opening/closing duties, including performing day end procedures, verifying/securing money/deposits according to company policy, preparing bank deposits as needed, ensuring all night security lights are on, locking doors and securing building, arming/disarming security alarms, and checking/securing/locking delivery vehicle(s) parked in a secure designated area. Ensure retail customer returns and exchanges are processed in an efficient and friendly manner, refunds are issued accurately using the correct payment methods, and returned merchandise is processed or staged in the returns area correctly.