Menlo Park, CA15 days ago
Work within Meta's ticketing system First point of contact for break fix technicians Responsible for assisting with projects (retrofits, new process details, etc.) and repairs throughout the data center Understand and debug hardware and Linux OS related issues Identify and help create documentation for the global data center knowledge base Assist with process improvements and best practices in data center operations Participate in on-call rotation (once a month on call for a week, after hours, first point of contact)Must obtain work authorization in the country of employment at the time of hire and maintain ongoing work authorization during employment Currently has, or is in the process of obtaining, a Bachelor's or Master's degree in technical field, or equivalent experience/certification Knowledge of Linux and server hardware support Working knowledge and experience in at least one of the following core areas: Networking, Programming/Scripting, Hardware, or OS repair Solid communication skills are a requirement for this role Experience modifying and developing in Python, SQL, and/or shell scripting Working conceptual knowledge of technologies such as HTTP, DNS, RAID, and DHCPMeta builds technologies that help people connect, find communities, and grow businesses. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today-beyond the constraints of screens, the limits of distance, and even the rules of physics.