Each brand benefits from the global scale and shared best practices that come from ownership by Restaurant Brands International Inc. Job Summary: The Manager, Operations Partner is responsible for driving operational excellence and performance across franchise organizations within a designated market.
RBI is committed to growing the TIM HORTONS®, BURGER KING®, POPEYES® and FIREHOUSE SUBS® brands by leveraging their respective core values, employee and franchisee relationships, and long track records of community support.
Skills: Administrative Support Services, Capital Planning, Change Management, Complexity Management, Coordinating Programs, Cross-Functional Initiatives, Effective Written Communication, Electronic Access Control Systems, Facility Operations, Fast-Paced Environments, Higher Education Administration, Key Performance Indicators (KPI), Key Stakeholder Relationships, Leading Project Teams, Managing Ambiguity, Operations Support, Physical Security Systems, Program Coordination, Project Portfolio Management (PPM), Public Safety Technology, Reporting Systems, Risk Management, Security System Integration, Sound Judgment, Strategic Initiative. Operating in a complex, multi-campus, multi-mission environment, the position facilitates coordination across WashU Medicine's Protective Services, the WashU Police Department, Emergency Management, Facilities, Information Technology, University Services, Residential Life, and external partners.
What You'll Do: Pipeline Management: Maintain finger on the pulse of the LOB's pipeline by stage to ensure reports are generally accurate Understand conversion rates, seasonality, and ACV targets to know if we have enough coverage Be able to pull, report & analyze data from Salesforce (SF) to spot trends in sales cycles, deal sizes, and win rates so they may be used as leading indicators of future revenue Able to track, explain, and eventually anticipate movements like why pipeline increased or decreased across periods Improve ACV closed-won forecast accuracy and advise sales & finance leaders on leading indicators of overall business health or flag areas of concern CRM Hygiene: Ensure SOPs are followed and that opportunity and deal information is entered properly in CRM (i.e. upsells vs. deal size, etc.) Maximize sales efficiency by removing friction from their sales motions, suggesting automation opportunities, and identifying skills gaps to shore up, etc.) Liaise with Sales Training, Salesforce Experience, and Sales Intelligence teams to ensure the skills gaps, the tools and process enhancements, and performance measurement needs are being addressed and working in unison to uplevel seller effectiveness Be a resource to sales teams and their leaders to help reduce their non-sales workload where possible Continuous Improvement Find ways to improve the capabilities of our sellers, CSMs, and other teams that support them (i.e. solution consultants, sales engineers, BDRs, etc.) Identify ways to improve existing processes to reduce bottlenecks, cut unnecessary activities, accelerate turnaround times, etc.
Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The role will also coordinate across multiple large portfolios, leverage regional staff based on fluctuating workloads, and develop best practices for programmatic functions such as project reviews, performance tracking, client deliverables, and project startup activities.
Missouri City, Missouri14 days ago
The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: Overall store management, supervision, and policy implementation.
In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Testing Support: Assisting in System Integration Testing (SIT) and User Acceptance Testing (UAT) to ensure solutions meet business requirements.