Greenville, North Carolina15 days ago
Support overall store operations, ensuring adherence to company policies, procedures, and performance expectationsĀ· Lead, coach, and develop team members to achieve operational, sales, and customer service goalsĀ· Provide performance feedback and assist with employee relations, including coaching and disciplinary actions as neededĀ· Supervise store operations and staff in the absence of the Store ManagerĀ· Ensure a high-quality customer experience through professional service, showroom presentation, and active merchandising supportĀ· Assist with showroom organization, product placement, and maintaining clean, sales-ready displaysĀ· Drive sales growth through customer engagement, promotional support, and community involvementĀ· Support sales activities, including assisting customers and ensuring team execution of the company sales modelĀ· Oversee credit and collection processes, ensuring compliance with company policies and applicable lawsĀ· Assist with customer account management, contract negotiation, and documentation accuracyĀ· Maintain financial controls, including cash handling, payment processing, deposits, and recordkeepingĀ· Ensure proper handling of customer information in compliance with privacy regulationsĀ· Support administrative functions, reporting, and daily store organizationĀ· Maintain a safe, organized work environment and assist with operational tasks, including light merchandise handling as neededĀ· Perform other duties as assigned. Ā· Strong leadership, coaching, and team development skillsĀ· Customer-focused mindset with a commitment to service excellenceĀ· Knowledge of retail operations, sales practices, and credit/collections processesĀ· High level of integrity, accountability, and professionalismĀ· Strong organizational, problem-solving, and decision-making abilitiesĀ· Ability to enforce policies while maintaining positive team moraleĀ· Effective communication and conflict resolution skillsĀ· Financial aptitude with basic math and recordkeeping proficiencyĀ· Ability to manage multiple priorities in a fast-paced environment.