Baltimore City, MD24 days ago
The Supervisorâs quality assurance assessment must ensure the Office Services Clerks accurately analyzed and authenticated verifications, including but not limited to applications, technical verifications, income, asset, resource, financial verifications, when completing tasks for Medicaid cases and when updating data systems for accuracy and timeliness compliance. The Supervisor must be able to develop and maintain electronic tools to track and assess data to monitor key performance indicators to identify workflow efficiencies and gaps to ensure compliance with federal and State regulations, improve operation performance, and monitor Office Services Clerks overall performance.