West Columbia, SC5 days ago
Bilingual PSR's are responsible for greeting patients and visitors in a professional manner, answering phones and returning calls promptly using excellent customer service skills, scheduling and rescheduling appointments, assisting/directing patients with questions and inquiries, collecting accurate demographic information and entering into medical records system accurately, insurance verifications, organization, understanding and being able to explain payment options for patients that are uninsured, understanding policies and procedures for appropriately checking patients in and out of the medical records system. The organization's values of: treating each other with respect, putting people first, being excellent at what we do, promoting a collaborative work environment, improving community/population health, fostering innovative thinkers, and getting results, are core attributes of every employee at Cooperative Health.