Strategic Planning/Administer and Negotiate Contracts: Set and achieve departmental goals aligned with the university's vision and mission; Manage and negotiate three state contracts; Create budget to purchase software and equipment to improve technology; Lead comprehensive automation and digital transformation initiatives: Spearhead enterprise-wide automation programs that eliminate manual processes across card lifecycle management, including automated workflows for issuance, access provisioning, compliance monitoring, and audit frameworks; establish self-service portals, predictive analytics, automated photo capture, intelligent inventory management, and end-to-end workflow orchestration to achieve measurable efficiency gains, cost reduction, and operational excellence while ensuring adherence to security policies and regulatory compliance; and. Management of Photo ID & Mason Money Programs: Oversee issuance of approximately 10,000 physical and mobile Mason ID credentials annually, ensuring secure, efficient, and accessible identity solutions for students, faculty, and staff; Manage and monitor system integrations that enable Mason ID functionality across university services and locations, including campus access, meal plans, Mason Money, residence halls, printing, library services, and athletic events; Administer the Mason Money program, including oversight of $1 million in annual deposits, vendor reimbursements, and account management; and.