Uses diagnostic utilities to identify and isolate problems encountered on different mediums and network protocols gather latency statistics and find specific network bottlenecks evaluate problems and implement fix actions through device reconfiguration or replacement depending on the circumstances. • Possess experience in routed, switched, and shared LAN environments that operate such items as current supported versions of Microsoft OS, Windows, Active Directory, UNIX, and OpenVMS, and employ routers, switches, and terminal servers as well as various local and long-haul WAN connectivity.