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With approximately 2,000 franchised and licensed locations around the world, ServiceMaster Restore and ServiceMaster Recovery Management (SRM) serve customers through a global network of franchises to provide residential and commercial restoration services resulting from damage caused by water, fire, smoke, or mold. Today, ServiceMaster Restore is committed to helping our communities rebuild after a disaster, helping businesses get back to work, and helping our neighbors restore their homes to pre-loss conditions.

Now Hiring!ServiceMaster Restore® is seeking a skilled and experienced Fire Restoration Technician to join our team. The Fire Restoration Technician will be responsible for assessing fire damage, performing cleanup and restoration tasks, and coordinating with clients and team members to ensure the successful completion of projects.Location: La Crosse - Fast Interview and Hiring Process.Requirements<ul><li>High school diploma or equivalent required; additional certification or training in fire restoration or related fields preferred.</li><li>Proven experience as a fire restoration technician or similar role.</li><li>Strong knowledge of fire damage restoration techniques, equipment, and materials.</li><li>Ability to work independently and as part of a team in a fast-paced environment.</li><li>Excellent communication and interpersonal skills, with the ability to interact professionally with clients, team members, and subcontractors.</li><li>Valid driver's license and clean driving record required.</li></ul>Job DescriptionMonitors, inspects and completes tasks for restoration jobs to ensure completion of drying,demolition, pack-out of contents and various fire restoration activities. Prepare and reviewdocumentation to include notes, photos and documents according to company policies andprocedures to ensure reimbursement from insurance companies. Explains processes used tocomplete active jobs and next steps to resolution in person to customers.<ul><li>Retrieves work orders, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site.</li><li>Explain processes used to complete active jobs and next steps to resolution in person to customers using printed materials as a guide with or without supervisor</li><li>Completes assigned jobs according to company processes while maintaining quality control on each job with urgency</li><li>Performs fire/smoke damage repair and tasks to include water extraction, pack-out of contents, removing/disposing of non-salvageable materials, light construction and demolition as directed by supervisor</li><li>Ensures equipment, supplies, vehicles, and products are properly handled. Reports any equipment malfunction and or damage to supervisor</li><li>Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary</li><li>Responsible for making daily adjustments to the drying plan based on meter readings</li><li>Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary</li><li>Resolves issues with customers, communicates customer issues, daily job activities with supervisor and key company staff</li><li>Prepares documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies</li></ul>About the EmployerWith approximately 2,000 franchised and licensed locations around the world, ServiceMaster Restore and ServiceMaster Recovery Management (SRM) serve customers through a global network of franchises to provide residential and commercial restoration services resulting from damage caused by water, fire, smoke, or mold. SRM is the large-scale commercial catastrophic disaster restoration unit of ServiceMaster Restore.ServiceMaster Restore is a business unit of Atlanta-based ServiceMaster Brands, a leading provider of essential residential and commercial services. More information can be found at servicemasterrestore.com and srmcat.com.ServiceMaster Restore has been serving your area since 1980. (This may vary by location)Since its founding in 1929 by Marion E. Wade, a former minor league baseball player, ServiceMaster has stood by its word and its customers. As a result, it has grown into a world-class company composed of a family of brands that provides residential and commercial services to 5 million customers in the past year alone. Today, ServiceMaster Restore is committed to helping our communities rebuild after a disaster, helping businesses get back to work, and helping our neighbors restore their homes to pre-loss conditions. Whether dealing with a burst pipe that impacts one home or a natural disaster that impacts the entire community, we’re by your side 24/7/365 to restore your property and your peace of mind.<h3>Salary</h3>$20.00 - $26.00 per hour<h3>Benefits</h3>Other, Health insurance, Dental insurance, Vision insurance, 401(k), Paid time off<h3>Job Type</h3>Full time, Part time

ServiceMaster Restore

Fire Restoration Technician

Baseball

Communication Skills

Construction

Corporate Policies

Customer Relations

Documentation

Driver's License

Fire Assessment

High School Diploma

Insurance

Interpersonal Skills

Loading/Unloading

Quality Control

Quality Management

Reimbursement

Resolve Customer Issues

Supplier Relationship Management (SRM)

Team Player

workstreamftpin

Performs water damage repair to include water extraction, pack-out of contents, removing/disposing of non-salvageable materials, light construction and demolition as directed by supervisor. Retrieves work orders, checks route for travel, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site.

HOUR

Position OverviewMonitors, inspects and completes tasks for Water Restoration jobs to ensure completion of drying, demolition and various restoration activities. Prepare and review documentation to include notes, photos and documents according to company policies and procedures to ensure reimbursement from insurance companies. Explains processes used to complete active jobs and next steps to resolution in person to customers.Job Responsibilities<ul><li>Retrieves work orders, checks route for travel, ensures appropriate equipment and supplies are loaded on truck needed for job, arrives to work site.</li><li>Explain processes used to complete active jobs and next steps to resolution in person to customers using printed materials as a guide with or without supervisor</li><li>Completes assigned jobs according to company processes while maintaining quality control on each job</li><li>Performs water damage repair to include water extraction, pack-out of contents, removing/disposing of non-salvageable materials, light construction and demolition as directed by supervisor</li><li>Ensures equipment, supplies, vehicles, and products are properly handled. Reports any equipment malfunction and or damage to supervisor</li><li>Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary</li><li>Performs daily monitoring and tasks on assigned water jobs to residential and/or commercial customers with urgency</li><li>Responsible for making daily adjustments to the drying plan based on meter readings</li><li>Inspects jobs after completion and obtains customer signatures for approval purposes, and requests payments when necessary</li><li>Resolves issues with customers, communicates customer issues, daily job activities with supervisor and key company staff</li><li>Prepares documentation and pictures according to company policies and procedures to ensure reimbursement from insurance companies</li></ul>Job Requirements<ul><li>High school graduate or equivalent</li><li>Valid Drivers' License and satisfactory driving record</li><li>Good verbal and written and communication skills</li><li>Good customer service skills</li><li>Experience with using mobile software to enter data</li><li>Can read and follow product label usage instructions</li><li>Reports to work on time in a clean, complete uniform</li><li>Must be able to prioritize activities and meet deadlines</li></ul>Physical Demands and Working ConditionsThe physical demands are representative of those that must be met by an employee to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Incumbent must be prepared to:<ul><li>Move up to 70 pounds often, by lifting, carrying, pushing, pulling, or otherwise repositioning objects.</li><li>Stand and walk for extended periods of time. Lifting, squatting, crawling and crouching is required.</li><li>Express or exchange ideas with others quickly, receive and act on detailed information given.</li><li>For safety reasons, respirators, which are used in certain situations, must be able to seal to your face</li><li>Use visual acuity to perform detail-oriented activities</li><li>Be exposed to various inside and outside working conditions: The change of environment such as with or without air conditioning and heating.</li></ul>DisclaimerThe above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. The Company reserves the right to modify this description in the future, with or without notice to the employee. This Job Description does not create an employment contract, implied or otherwise, and employment with the Company remains at will. These responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities.Compensation: $16 / hr

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