Territory Manager II Swisher International, Inc.Territory Manager IIRiverside, CA$70,000–$70,000 / yearWith a rich history, Swisher serves adult consumers through a diverse range of businesses, including Swisher Sweets Cigar Company, Helme Tobacco Co., Hempire, Rogue Holdings, and Drew Estate: The Rebirth of Cigars. This role uses facts, analytics, and market intelligence to influence customer decisions, drive distribution, and deliver measurable top and bottom-line growth and grow market share.
NewProgram Manager Best Buddies InternationalProgram ManagerIrvine, CA$0–$43,000 / yearThis includes hosting virtual and in-person trainings, and engagement activities, communicating Best Buddies deadlines and expectations using online platforms, and ensuring participation from chapter advisors and student leaders in the Annual Leadership Conference. Best Buddies International is a nonprofit 501(c)(3) organization dedicated to establishing a global volunteer movement that creates opportunities for one-to-one friendships, integrated employment, leadership development, inclusive living, and family support for individuals with intellectual and developmental disabilities (IDD).
NewManager, District Sales Anheuser-BuschManager, District SalesSanta Fe Springs, CA$84,800–$100,700From our longstanding efforts to support American farmers, military, veterans, and first responders, to emergency drinking water donations and responsible drinking programs, we are guided by our commitment to the communities we call home and the 65,000 hardworking Americans who bring our beer to life. We are home to the nation’s most iconic beer and beyond beer brands, including Michelob ULTRA – America’s #1 top-selling beer – as well as Busch Light, Budweiser, Bud Light, Stella Artois, Cutwater Spirits, and industry-leading craft brands.
NewService Manager Sunbelt RentalsService ManagerFONTANA, CA$71,269–$84,632.65 / yearReporting to include: - Equipment due for service - Fleet status Reporting - Equipment Service Record Reporting - Open work order report - Warranty claim summary report - Inventory management - Parts & merchandise detail reporting - Financial and historical trending - Service department financial summary - Shop foreman performance tool - Work order chargeback - Halt report - Open PO report - Tech paid hours vs. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service.
Store Manager - Spencer's Spencer Gifts - Spirit HalloweenStore Manager - Spencer'sVictorville, CA$23.90–$24.15 / hourFull timeThe Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Senior Assistant Store Manager Spencer Gifts - Spirit HalloweenSenior Assistant Store ManagerSan Bernardino, CA$20.90–$21.15 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Assistant Store Manager - Spencer's Spencer Gifts - Spirit HalloweenAssistant Store Manager - Spencer'sWest Covina, CA$18.90–$19.15 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Store Manager - Spirit Spencer Gifts - Spirit HalloweenStore Manager - SpiritLa Habra, CA$21.90–$22.15 / hourThe Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of a seasonal store.
Retail Service and Operations Manager Goodwill Southern CaliforniaRetail Service and Operations ManagerFontana, CAUnder the direction of the Site Manager, this role ensures seamless operations, outstanding customer and donor experiences, and strong team performance — all while advancing our mission of Transforming Lives Through the Power of Work. Goodwill Southern California is seeking a Retail Service & Operations Manager to help lead one of our retail stores, boutiques, or attended donation centers.
Assistant Store Manager - Spirit Spencer Gifts - Spirit HalloweenAssistant Store Manager - SpiritRiverside, CA$18.90–$19.15 / hourThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control. The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.
Assistant Manager, Merchandising - Riverside Plaza (NEW STORE) The Gap IncAssistant Manager, Merchandising - Riverside Plaza (NEW STORE)Riverside, CAThrough collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts, and Brand Associates to cultivate a high-performing team to deliver a best-in-class experience to our customers. Youre responsible for driving profitable sales growth through all aspects of the store including customer and product operations, merchandising, and talent development.
Assistant Manager, Merchandising - Outlets At Orange The Gap IncAssistant Manager, Merchandising - Outlets At OrangeOrange, CAThrough collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development.
Merchandising Assistant Manager Dollar Tree IncMerchandising Assistant ManagerWhittier, CAYour Role at Dollar Tree: As a Merchandise Assistant Manager at Dollar Tree, you'll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
Urban Outfitters Visual Merchandising Manager Urban Outfitters IncUrban Outfitters Visual Merchandising ManagerRancho Cucamonga, CAAssesses store business using company reporting tools to identify department and global opportunities for the store; takes smart visual risks with measurable results to maximize sales and impact customer experience. Takes a forward-thinking approach to the customer experience, in-store creative marketing, merchandising, activations, and supporting store teams to drive sales and create a compelling store environment.
Visual Merchandise Manager Living Spaces Furniture LLCVisual Merchandise ManagerMonrovia, CA$74,000–$98,800 / yearPay will be determined by several factors, including, but not limited to: applicant's education, relevant work experience, knowledge, applicable and relevant skills and abilities, market demand, Company budget, as well as internal equity and alignment with geographic market data. All newly-hired team members are queried through this electronic system established by the Department of Homeland Security (DHS) and the Social Security Administration (SSA) to verify their identity and employment eligibility.
NewMerchandise Manager - Part Time MichaelsMerchandise Manager - Part TimeHuntington Beach, CA$17.75–$23.10 / hourAccordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). This role ensures accurate pricing, timely promotional execution, and a customer-ready store environment through strong workload planning and inventory management.
Merchandise Manager Ulta Beauty IncMerchandise ManagerRiverside, CALeverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., omni-channel, shipment, replenishment, markdowns, and price changes) on time, and within the payroll budget. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.
Merchandise Manager Five Below IncMerchandise ManagerEl Monte, CA$20.90–$22.40 / hourAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Manages the setup and maintenance of displays for specific store sections, ensuring signage is accurate and promotions are properly highlighted, following corporate guidelines for resets and seasonal updates.
Project Manager - Merchandising BootBarn.comProject Manager - MerchandisingIrvine, CAThe Project Manager - Merchandising serves as a strategic partner to the General Merchandise Manager (GMM) and Divisional Merchandise Managers (DMMs), driving key merchandising initiatives, process improvements, and cross-functional project execution. This individual will play a critical role in advancing operational efficiency, supporting organizational change, and driving adoption of new tools, technologies, and AI-driven solutions across the merchandising organization.
NewSr. Associate Manager, Menu Experience & Merchandising Yum! Brands, Inc.Sr. Associate Manager, Menu Experience & MerchandisingIrvine, CAAssociate Manager, Menu Strategy & Experience (All Channels) supports the Menu Experience Team and cross-functional partners - Ops, Digital, Product, Brand, among others - by leading the strategy and execution of Taco Bell's in-restaurant merchandising and menu. This role owns end-to-end development of in-restaurant communication to the consumer, serving as the subject matter expert for menu and restaurant experience, ensuring a consistent, customer-focused experience that aligns with the national brand plan and drives sales.
NewDivisional Merchandise Manager - Work Apparel and Work Boots BootBarn.comDivisional Merchandise Manager - Work Apparel and Work BootsIrvine, CAThe DMM will identify long-range opportunities to grow sales and margin in our workwear business, manage execution with our vendors and internal brands teams and develop the next generation of Boot Barn buying talent. Responsible for leading and managing the work buying team while setting the mid and long-term strategies to protect and grow our leadership in work footwear and apparel.
Merchandise Manager - Part Time The Michaels Companies IncMerchandise Manager - Part TimeHuntington Beach, CA$17.75–$23.10 / hourAccordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). This role ensures accurate pricing, timely promotional execution, and a customer-ready store environment through strong workload planning and inventory management.
Merchandise Manager - Full Time The Michaels Companies IncMerchandise Manager - Full TimeHuntington Beach, CA$17.75–$23.10 / hourAccordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). This role ensures accurate pricing, timely promotional execution, and a customer-ready store environment through strong workload planning and inventory management.
NewSr. Associate Manager, Menu Experience & Merchandising Taco Bell CorpSr. Associate Manager, Menu Experience & MerchandisingIrvine, CAAssociate Manager, Menu Strategy & Experience (All Channels) supports the Menu Experience Team and cross-functional partners - Ops, Digital, Product, Brand, among others - by leading the strategy and execution of Taco Bell's in-restaurant merchandising and menu. This role owns end-to-end development of in-restaurant communication to the consumer, serving as the subject matter expert for menu and restaurant experience, ensuring a consistent, customer-focused experience that aligns with the national brand plan and drives sales.
Senior Product Manager, Selection and Merchandising Transocean Resources Management IncSenior Product Manager, Selection and MerchandisingBrea, CALead the design and development of end-to-end capabilities and internal tools across: Category planning and performance analytics Selection and assortment optimization Pricing strategy and automated pricing tools Campaign planning and management Product lifecycle management Merchandising and category performance dashboards Content quality management and enrichment Workflow and process automation Gather and prioritize requirements, define user stories and success metrics, and manage the product backlog. Drive improvements in: Category coverage and selection depth New SKU onboarding and performance Conversion and customer engagement Pricing competitiveness and margin optimization SKU profitability and overall category profitability Partner closely with Category Growth, Merchandising, Marketing, Finance, Engineering, Analytics, UX Design, and Supply Chain teams to identify business needs and translate them into scalable product solutions.
Manager, Brand Planning & Merchandising BJ's Restaurants IncManager, Brand Planning & MerchandisingHuntington Beach, CACookies are used on this site to assist in continually improving the candidate experience and all the interaction data we store of our visitors is anonymous. SIGN UP FOR JOB ALERTS. to receive the latest job opening.
Merchandising Retail Installation ActionLink Services LLCMerchandising Retail InstallationIrvine, CAIf you enjoy working with your hands, taking initiative, solving problems, traveling, and seeing the results of your work in real time, this is more than a job-it's a chance to build something visible and meaningful every day. You'll bring stores to life by setting products to planograms, building eye-catching displays, and creating engaging shopping experiences.
Full-Time Store Merchandising Supervisor Kohl's CorpFull-Time Store Merchandising SupervisorTustin, CA$23.50–$36.45 / hourDemonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues. As Merchandising Supervisor you will be the expert in merchandising and leading associates to deliver excellent customer service through sales floor merchandising, pricing and recovery.
Merchandising Retail Installation ActionLinkMerchandising Retail InstallationIRVINE, CAIf you enjoy working with your hands, taking initiative, solving problems, traveling, and seeing the results of your work in real time, this is more than a job—it’s a chance to build something visible and meaningful every day. You’ll bring stores to life by setting products to planograms, building eye-catching displays, and creating engaging shopping experiences.
NewMerchandising Coordinator (Planograms & Displays) Fairway Staffing SolutionsMerchandising Coordinator (Planograms & Displays)Ontario, CAIn this role, you will partner closely with the Senior Merchandising Manager to support the development, execution, and maintenance of retail fixtures, displays, and planograms. Our client in Ontario is seeking a detail-oriented and creative Merchandising Coordinator (Planograms & Displays) to help bring innovative merchandising strategies to life.
Merchandising Supervisor - Floral - Huntington Beach Area Falcon Farms IncMerchandising Supervisor - Floral - Huntington Beach AreaHuntington Beach, CAResponsible for evaluating merchandiser performance, assigning resources as required, covering merchandisers absences, auditing store displays and maintaining a strong relationship with floral buyers. Since 1987, the company has grown in production and commercialization, to 10 flower production farms in Colombia and Ecuador, with more than 700 acres of land and a team of over 5,000 people.
Visual Merchandising Specialist 5.11 ABR CorpVisual Merchandising SpecialistCosta Mesa, CAThis position partners cross-functionally with Retail Store Operations, Retail Marketing, Buying & Allocation, Field Leadership, and Brand Marketing to ensure consistent, impactful visual merchandising across all retail locations. Additionally, employees can choose from several voluntary benefits including: Hospital Indemnity/Accident insurance; Flexible Spending Account/Health Saving Account; Employee Assistance Program; Paid Time Off/Paid Holidays/Sick Time; Casual Dress Code; and Employee Discounts.
(USA) Merchandising Walmart Inc(USA) MerchandisingCorona, CA$19–$27 / hourDepending on the shift you work, your job could include moving inventory in the backroom, unloading trucks, fulfilling club pick-up orders or helping members while stocking shelves. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
Merchandising Representative Celsius Holdings IncMerchandising RepresentativeBuena Park, CAThe Merchandising Representative will report to the Regional Manager and should possess sales qualities, serving as a true ambassador for the Celsius brand across our distribution channels, including grocery, specialty, health club, and convenience stores. If you're reading this on your way from 5am spin class to festival fast-pass, you're CELSIUS®-an everyday hustler with the essential energy to aim high, live fit, and go the extra mile wherever your goals take you.
Insomniac - Beyond Wonderland SoCal 2026 Seasonal Merchandise Cashier Live Nation Entertainment IncInsomniac - Beyond Wonderland SoCal 2026 Seasonal Merchandise CashierSan Bernardino, CA$16.50–$22 / hourInsomniac takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. We are seeking Merchandise Booth Cashiers who will be responsible for many tasks, including: • Ringing up customers' purchases at their booths • Following directions from management • Maintaining best practices for the department and organization.
Seasonal Merchandising Service Associate - Weekends Preferred Lowe's Companies IncSeasonal Merchandising Service Associate - Weekends PreferredVictorville, CA$16.90–$17.20 / hourThis includes: • Understands customers' needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise • Engage with customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise • Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary • Demonstrates sincere appreciation to customers • Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs. Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler).
Full Time - Merchandising Service Associate - Day Lowe's Companies IncFull Time - Merchandising Service Associate - DayMoreno Valley, CA$16.90–$17.85 / hourBased in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.
Merchandising Part Time Days Lowe's Companies IncMerchandising Part Time DaysCorona, CA$16.90–$17.20 / hourBased in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store.
Full Time - Merchandising Service Associate - Day Lowe's Home CentersFull Time - Merchandising Service Associate - DaySan Dimas, CaliforniaBased in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts. As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store.
Associate Merchandise Planner Pacific Sunwear of California, Inc.Associate Merchandise PlannerAnaheim, CAOur curated assortment features some of the most relevant brands and styles in the world, including adidas, Brandy Melville, Fear of God Essentials, alongside Pacsun's own labels and exclusive collaborations. What it takes to Join: Minimum of 1-2 years of experience in merchandising or allocation background overseeing planning at an item level within a large specialty retailer (100+ stores).
NewMerchandising Specialist OReilly Auto PartsMerchandising SpecialistPomona, CA$16.90–$24.90 / hourIf you require a reasonable accommodation during the application or employment process, please send an email to: rar@oreillyauto.com or call (800) 471-7431 option 1, and provide your requested accommodation, and position details. The Specialist will also complete sales preparations, greet customers on sales floor, and ensure the retail showroom presents a professional and inviting appearance.
Visual Merchandise Supervisor Living Spaces Furniture LLCVisual Merchandise SupervisorRancho Cucamonga, CA$25.95–$33.70 / hourPay will be determined by several factors, including, but not limited to: applicant's education, relevant work experience, knowledge, applicable and relevant skills and abilities, market demand, Company budget, as well as internal equity and alignment with geographic market data. The Visual Merchandising Supervisor partners with Retail Managers and cross‑functional teams to support store priorities, consistency of presentation, and high-quality guest experience.
Visual Merchandise Assistant Six Flags Entertainment CorpVisual Merchandise AssistantBuena Park, CAThe Visual Merchandise Assistant supports the Visual Merchandise Supervisor and helps create and maintain appealing and effective product displays in retail environments throughout Knott's Berry Farm theme park, Knott's Marketplace shopping area, Knott's Hotel, and Knott's Soak City water park. ability to frequently engage in physical work, including lifting, pushing, pulling, bending, crouching, climbing ladders, walking extended distances, and standing for extended periods.
Merchandising - Retail Installation - Full Time ActionLink Services LLCMerchandising - Retail Installation - Full TimeIrvine, CAAbility to read and execute planograms Strong communication skills and ability to work independently Flexible availability, including weekends and overnights Reliable transportation and valid driver's license Skilled with hand and power tools; must have a cordless drill Proficient using levels, measuring devices, email, and retail systems Ability to obtain power‑lift/equipment certification within 30 days. As an ActionLink Merchandising - Retail Installation - Full Time Representative, you'll be the powerhouse behind flawless in‑store experiences-bringing displays to life, installing cutting‑edge technology, executing eye‑catching planograms, solving technical challenges on the spot, and supporting top retail partners across your territory.
Merchandising Lead Walmart IncMerchandising LeadLa Habra, CA$23–$31 / hourPrograms range from high school completion to bachelor''s degrees, including English Language Learning and short-form certificates. Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job.
Merchandise and Stocking Associate Walmart IncMerchandise and Stocking AssociateRiverside, CA$17–$24 / hourMaintains the sales floor and merchandise presentation in accordance with company policies and procedures by properly zoning the area; stocking, arranging and organizing merchandise; setting up, cleaning, and organizing product displays; removing damaged goods; signing and pricing merchandise according to company policies and procedures; identifying shrink and damages; and securing fragile and high-shrink merchandise. Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self- service technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company's products and services.
Merchandise Warehouse Associate at Angel Stadium Legends Hospitality, LLCMerchandise Warehouse Associate at Angel StadiumAnaheim, CAOur network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. PRIMARY FUNCTION: Under the direction of the Warehouse Manager and Supervisor(s), responsible for receiving, stocking, organizing, and distributing retail merchandise in a timely and accurate manner to support store operations.
Insomniac - Beyond Wonderland SoCal 2026 Seasonal Merchandise Cashier Insomniac HoldingsInsomniac - Beyond Wonderland SoCal 2026 Seasonal Merchandise CashierSan Bernardino, CaliforniaInsomniac takes into consideration a candidate’s education, training, and experience, as well as the position’s work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. We are seeking Merchandise Booth Cashiers who will be responsible for many tasks, including ringing up customers’ purchases at their booths, follow directions from management, and maintain best practices for the department and organization.
NewMerchandise Specialist Floor & Decor HoldingsMerchandise SpecialistOrange, CA$17.85–$21.75 / hourPhysical Work - Ability exert 30 - 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. (1) year of retail sales experience required or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
NewGeneral Merchandise Clerk - Part Time- La Mirada #50 northgate marketGeneral Merchandise Clerk - Part Time- La Mirada #50La Mirada, CA$17.25–$21 / hourThe employee must be able to climb a ladder to retrieve inaccessible items for customers located above freezer cases, stockrooms and other storage areas; must be able to sweep and mop floors, dust and face shelves, and lift and carry out trash containers to be emptied in an outside bin. Skills Required Ability to hear, speak and understand the spoken word in order to respond promptly to pages for assistance, to accommodate verbal requests from customers for information or assistance, to answer telephones, and to be able to communicate effectively with others.