Assistant Store Manager - Spencer's Spencer Gifts - Spirit HalloweenAssistant Store Manager - Spencer'sLouisville, KY$14.75–$15 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Store Manager - Spencer's Spencer Gifts - Spirit HalloweenStore Manager - Spencer'sBowling Green, KY$18.98–$19.23 / hourFull timeThe Store Manager oversees and is accountable for the operation of a store, ensuring maximum sales and profitability through controlling expenses, shrinkage, human resources management as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Senior Assistant Store Manager Spencer Gifts - Spirit HalloweenSenior Assistant Store ManagerFlorence, KY$16.75–$17 / hourFull timeThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store, ensuring maximum sales and profitability by developing staff, controlling expenses and shrinkage as well as all aspects of merchandising and inventory control in adherence with all Company policies and procedures. The physical demands of the job require in excess of 8 hours of standing, walking, climbing ladders and lifting up to 50 pounds.
Store Manager - Spirit Spencer Gifts - Spirit HalloweenStore Manager - SpiritFlorence, KY$19.50–$20.50 / hourThe Store Manager oversees and is accountable for the total operation of a store ensuring maximum sales and profitability by establishing and maintaining Guest Services and, controlling expenses. The Store Manager is responsible for shrink, merchandising, inventory control, staffing, setup, pack-up and teardown of a seasonal store.
Assistant Store Manager - Spirit Spencer Gifts - Spirit HalloweenAssistant Store Manager - SpiritAshland, KY$16.75–$17.25 / hourThe Assistant Manager is responsible for supporting the Store Manager in the various tasks involved in the overall operation of a store ensuring maximum sales/profitability by establishing and maintaining Guest Services, developing staff, controlling expenses, shrinkage and all aspects of merchandising and inventory control. The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store.
Merchandising Assistant Manager Dollar Tree IncMerchandising Assistant ManagerRichmond, KYYour Role at Dollar Tree: As a Merchandise Assistant Manager at Dollar Tree, you'll join our Store Manager in leading a dynamic team of associates and creating positive experiences for the communities we serve. Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable.
Merchandising Assistant Store Manager The Home Depot IncMerchandising Assistant Store ManagerOwensboro, KYThroughout their training, MASMs in Training will become familiar with Manager on Duty duties and will learn to oversee the various Merchandising departments (Garden, Hardware, Lumber, Building Materials, Plumbing, and Electrical) to ensure the successful execution of key programs that enhance customer service, product availability, and store presentation. MASMs in Training will collaborate with the Store Manager, Assistant Store Managers (ASMs), and Merchandising field teams and learn to develop and implement strategies that boost sales and profitability, creating actionable game plans for departmental success, and ensuring smooth department operations.
Merchandising Manager Five Below IncMerchandising ManagerSimpsonville, KYAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Manages the setup and maintenance of displays for specific store sections, ensuring signage is accurate and promotions are properly highlighted, following corporate guidelines for resets and seasonal updates.
NewE-Commerce Site Merchandising Manager NFI PartsE-Commerce Site Merchandising ManagerLouisville, KYNFI Parts is the parts division of NFI Group, providing replacement parts for New Flyer® transit buses, MCI® motor coaches, ADL buses, ARBOC® vehicles, as well as the product lines for the acquired NABI and Orion parts businesses. Manage and oversee the shuttlebus parts catalog on ecommerce platforms; controlling pricing, inventory levels, listing optimization and product lifecycle management processes.
Merchandise Manager Ulta Beauty IncMerchandise ManagerLouisville, KYLeverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., omni-channel, shipment, replenishment, markdowns, and price changes) on time, and within the payroll budget. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.
Retail Part Time Merchandise Manager The Michaels Companies IncRetail Part Time Merchandise ManagerNewport, KYAccordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). This role ensures accurate pricing, timely promotional execution, and a customer-ready store environment through strong workload planning and inventory management.
Merchandise Manager Ulta Beauty, Inc.Merchandise ManagerLouisville, KentuckyFull timeLeverage store forecast and payroll budgets to support with store scheduling needs and communicate the needs to the GM to maximize productivity, achieve sales and payroll goals, and complete workload (e.g., omni-channel, shipment, replenishment, markdowns, and price changes) on time, and within the payroll budget. We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty’s own private label.
Retail - Part time Merchandise Manager The Michaels Companies IncRetail - Part time Merchandise ManagerPaducah, KYAccordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). This role ensures accurate pricing, timely promotional execution, and a customer-ready store environment through strong workload planning and inventory management.
NewPart time merchandise manager The Michaels Companies IncPart time merchandise managerFlorence, KYAccordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL). This role ensures accurate pricing, timely promotional execution, and a customer-ready store environment through strong workload planning and inventory management.
Merchandise Manager Five Below IncMerchandise ManagerDanville, KYAt Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Manages the setup and maintenance of displays for specific store sections, ensuring signage is accurate and promotions are properly highlighted, following corporate guidelines for resets and seasonal updates.
NewAssistant Store Manager - Merchandising At Home StoresAssistant Store Manager - MerchandisingLouisville, KY$6–$10 / hourThis role plays a key part in driving store performance in a large-format retail environment with annual sales typically ranging from $6–$10 million by executing merchandising strategies that maximize sales, ensure in-stock conditions, and deliver an exceptional experience for both Team Members and customers. Support proper staffing to labor model, scheduling, and payroll accuracy while executing plans based on financial and operational metrics to drive sales, control expenses, and improve profitability.
three sixty Merchandising Associate Business Manager P.L. Marketingthree sixty Merchandising Associate Business ManagerKentuckyThis role operates with guidance and oversight from a Senior Business Manager (SBM) and/or Director and is designed to build the skills necessary to independently manage larger, more complex client businesses over time. Inclusion – Appreciating and leveraging the capabilities, insights, and ideas of all individuals; working effectively with individuals of diverse style, ability and motivation for a direct effect on business results.
Merchandising Supervisor - Floral - Paducah, KY Falcon Farms Inc.Merchandising Supervisor - Floral - Paducah, KYPaducah, KYFull timeResponsible for evaluating merchandiser performance, assigning resources as required, covering merchandisers absences, auditing store displays and maintaining a strong relationship with floral buyers. Since 1987, the company has grown in production and commercialization, to 10 flower production farms in Colombia and Ecuador, with more than 700 acres of land and a team of over 5,000 people.
Full-Time Store Merchandising Supervisor Kohl's CorpFull-Time Store Merchandising SupervisorGeorgetown, KYDemonstrating and coaching a customer service mindset, including customer service philosophies, anticipating customer needs and satisfactorily resolving issues. As Merchandising Supervisor you will be the expert in merchandising and leading associates to deliver excellent customer service through sales floor merchandising, pricing and recovery.
General Merchandise Clerk Meijer IncGeneral Merchandise ClerkLouisville, KYAs we grow, we're seeking an entry-level team member to join us as a General Merchandise Clerk who is able to complete a variety of retail tasks related to product, customer service, pricing, inventory, and merchandising. This position is applicable to the following departments: Health and Beauty Care, Hardlines, Fashion/Softlines, Pets, Hardware, Card and Party, Outdoor, Seasonal and Floral.
Closing General Merchandise Team Member Meijer IncClosing General Merchandise Team MemberKYAs we grow, we're seeking an entry-level team member to join us as a General Merchandise Clerk who is able to complete a variety of retail tasks related to product, customer service, pricing, inventory, and merchandising. This position is applicable to the following departments: Health and Beauty Care, Hardlines, Fashion/Softlines, Pets, Hardware, Card and Party, Outdoor, Seasonal and Floral.
NewGeneral Merchandise Team Member Meijer IncGeneral Merchandise Team MemberFlorence, KYAs we grow, we're seeking an entry-level team member to join us as a General Merchandise Clerk who is able to complete a variety of retail tasks related to product, customer service, pricing, inventory, and merchandising. This position is applicable to the following departments: Health and Beauty Care, Hardlines, Fashion/Softlines, Pets, Hardware, Card and Party, Outdoor, Seasonal and Floral.
Merchandise Stocker - Lexington/Louisville, KY Woodgrain IncMerchandise Stocker - Lexington/Louisville, KYLexington, KYWhat our Merchandise Stocker does: Responsible for learning and performing in-store service, managing inventory replenishment (ordering and stocking), generating weekly credits and providing exceptional customer service within a defined territory inside high volume national account stores. With 70 years of quality manufacturing craftsmanship and service, Woodgrain is a top producer of mouldings, doors, and windows, as well as a premier distributor of specialty building products.
Merchandising Coordinator Lennar CorpMerchandising CoordinatorFrankfort, KY$22.61–$29 / hourLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. Requires the ability to work more than eight hours per day in the confined quarters of a construction trailer, the ability to operate a motor vehicle, read plans, climb stairs and ladders, bend, stoop, reach, lift, move and/or carry equipment which may be in excess of 50 pounds.
Seasonal Merchandising Service Associate Lowe's Companies IncSeasonal Merchandising Service AssociateLouisville, KYOperates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler). Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need.
Seasonal Merchandising Service Associate - Weekends Preferred Lowe's Companies IncSeasonal Merchandising Service Associate - Weekends PreferredRichmond, KYOperates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler). 6 Months of Lowe's sales floor experience 6 Months of Experience performing product merchandising tasks including reading planograms and plantograms, setting up and tearing down displays 3 Months of Experience operating power equipment such as lifts, order pickers, and similar equipment.
Full Time - Merchandising Service Associate - Day Lowe's Companies IncFull Time - Merchandising Service Associate - DayPikeville, KYBased in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. Based in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.
Merchandising Part Time Days Lowe's Companies IncMerchandising Part Time DaysLouisville, KYBased in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. As a Lowe's Merchandising Services Associate, you are a key connection point between Merchandising and Store Operations, allowing us to deliver a great shopping experience in every Lowe's store.
Merchandising Supervisor - Floral - Paducah, KY Falcon Farms IncMerchandising Supervisor - Floral - Paducah, KYPaducah, KYResponsible for evaluating merchandiser performance, assigning resources as required, covering merchandisers absences, auditing store displays and maintaining a strong relationship with floral buyers. Since 1987, the company has grown in production and commercialization, to 10 flower production farms in Colombia and Ecuador, with more than 700 acres of land and a team of over 5,000 people.
NewGeneral Merchandise Team Leader Target Brands, Inc.General Merchandise Team LeaderLouisville, KY$21.25–$23.25 / hourWith your direct leaders guidance, lead the execution of daily/weekly workload to deliver on department and store sales goals and guest engagement, including receiving products, merchandising, signing, setting and updating merchandise salesfloor displays, sampling, restocking shelves, organizing backrooms, and price change for GM areas. With guidance from your direct leader, educate your team on how operational procedures, such as setting up and organizing merchandise, managing product accuracy and stock levels, and maintaining sales floor areas, affect inventory management, store profitability, and product availability.
three sixty Merchandising Specialist P.L. Marketingthree sixty Merchandising SpecialistKentuckyDecision Making – identifying and understanding issues, problems and opportunities; comparing data from different sources to draw conclusions; using effective approaches for choosing a course of action or developing appropriate solutions; taking action that is consistent with available facts, constraints and probable consequences. Building Strategic Working Relationships – developing and using collaborative relationships with Merchandising Managers, Account Managers, Analysts, ASP’s, Vendors, CSM Teams and Category Managers to facilitate the accomplishment of work goals.
Merchandising Representative Celsius Holdings IncMerchandising RepresentativeLouisville, KYThe Merchandising Representative will report to the Regional Manager and should possess sales qualities, serving as a true ambassador for the Celsius brand across our distribution channels, including grocery, specialty, health club, and convenience stores. If you're reading this on your way from 5am spin class to festival fast-pass, you're CELSIUS-an everyday hustler with the essential energy to aim high, live fit, and go the extra mile wherever your goals take you.
Merchandise and Stocking Associate Walmart IncMerchandise and Stocking AssociateBowling Green, KY$16–$23 / hourMaintains the sales floor and merchandise presentation in accordance with company policies and procedures by properly zoning the area; stocking, arranging and organizing merchandise; setting up, cleaning, and organizing product displays; removing damaged goods; signing and pricing merchandise according to company policies and procedures; identifying shrink and damages; and securing fragile and high-shrink merchandise. Provides member service by acknowledging the member and identifying member needs; providing guidance and support to members regarding self- service technology; assisting members with purchasing decisions; locating merchandise; resolving member issues and concerns; and promoting the company's products and services.
MERCHANDISING LEAD-1 Walmart IncMERCHANDISING LEAD-1Lexington, KY$22–$30 / hourPrograms range from high school completion to bachelor''s degrees, including English Language Learning and short-form certificates. Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job.
Merchandise Specialist Floor & DecorMerchandise SpecialistFlorence, KentuckyPhysical Work – Ability exert 30 – 60 pounds of force occasionally, and or 20-30 pounds of force frequently, and/or greater than negligible up to 20 pounds of force constantly to lift, carry push, pull, or otherwise move objects. (1) year of retail sales experience required or an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company.
General Merchandise Team Leader Target CorpGeneral Merchandise Team LeaderLouisville, KY$21.25–$23.25 / hourWith your direct leaders guidance, lead the execution of daily/weekly workload to deliver on department and store sales goals and guest engagement, including receiving products, merchandising, signing, setting and updating merchandise salesfloor displays, sampling, restocking shelves, organizing backrooms, and price change for GM areas. With guidance from your direct leader, educate your team on how operational procedures, such as setting up and organizing merchandise, managing product accuracy and stock levels, and maintaining sales floor areas, affect inventory management, store profitability, and product availability.
NewDirector of Merchandising Yellowstone LocalDirector of MerchandisingViola, KY$145,000–$165,000 / yearIn this role, you will: Develop and execute merchandising strategies for eCommerce, marketplace, dealer, and retail channels Manage product assortment, pricing, and promotional planning Support new product launches and oversee product lifecycle management Analyze sales performance, market trends, and category data to identify growth opportunities Partner with cross-functional teams to align merchandising initiatives with business objectives Lead, coach, and develop the merchandising team Monitor inventory, profitability, and category performance to support informed business decisions Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience. Full-time, on-site position in Hickory, KY Annual salary of $145,000 - $165,000 Comprehensive benefits package Leadership role with the opportunity to influence merchandising strategy and business performance Work with an established and growing company in the HVAC industry Why You'll Love It Here Collaborative environment where ideas and initiative are valued Partner closely with Product, Marketing, Sales, and Operations teams Opportunity to develop and lead a merchandising team Focus on innovation, continuous improvement, and delivering value to customers Your New Role As the Director of Merchandising, you will lead merchandising strategy across multiple sales channels while helping drive product performance and business growth.
NewNewport Aquarium Merchandise Supervisor Newport Aquarium LLCNewport Aquarium Merchandise SupervisorNewport, KYPart timeEstablish, evaluate and adjust staffing levels to compensate for seasonal shifts in business in order to maximize financial return on labor. Meet financial objectives by assisting in preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
US Patriot Retail Branch Manager - Yokota AB, Japan GALLSUS Patriot Retail Branch Manager - Yokota AB, JapanLexington, KYTraining: Sales / product training, upsell/cross sell, POS procedures, shelf facing and stocking, inventory: Sales and Merchandising: Will ensure products are fully stocked, correctly tagged, properly faced, and in the correct category. New Items: Communicate new item requests from customers to District Manager and Planner so that we can bring in new items as soon as possible.
US Patriot Branch Sales Manager - Misawa AB, Japan GALLSUS Patriot Branch Sales Manager - Misawa AB, JapanLexington, KYTraining: Sales / product training, upsell/cross sell, POS procedures, shelf facing and stocking, inventory: Sales and Merchandising: Will ensure products are fully stocked, correctly tagged, properly faced, and in the correct category. New Items: Communicate new item requests from customers to District Manager and Planner so that we can bring in new items as soon as possible.
Merchandising Sales Associate Tractor Supply CoMerchandising Sales AssociateFlorence, KYThe High Volume FAST Team Member is responsible for working as part of the Field Activity Support Team (FAST), primarily in a single store, to own and execute "start to finish" variable tasks such as planograms, signage, price changes and physical inventories, as well as provide support for other tasks including merchandise and fixture assembly, and the maintenance of all signage. Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members.
Store Visual Merchandising Ashley Furniture Industries IncStore Visual MerchandisingRichmond, KYExecute visually appealing and well-balanced store merchandising displays under the direction of Visual Leadership, coordinate layout plans for furniture, lighting, and accessories, and transition seasonal products. Check-in and unpackage accessory merchandise and other product shipments in collaboration with the warehouse associate; coordinate product tagging, felt-dotting, and showroom placement; participate in the bi-annual inventory process.
New(Louisville, KY) Merchandising Area Supervisor Signature Retail Services(Louisville, KY) Merchandising Area SupervisorLouisville, KY$20–$22 / hourWe''re seeking an experienced and motivated merchandising leader based in or near Louisville, KY to drive store execution, develop field talent, and strengthen client partnerships across a dynamic territory. This role involves frequent physical activity, including bending, stooping, standing, walking, ladder climbing, and lifting, pushing, pulling, and moving products weighing up to 50 pounds without assistance.
(Lexington, KY) Merchandising Area Supervisor Signature Retail Services(Lexington, KY) Merchandising Area SupervisorLexington, KY$20–$22 / hourWe''re seeking an experienced and motivated merchandising leader based in or near Lexington, KY to drive store execution, develop field talent, and strengthen client partnerships across a dynamic territory. This role involves frequent physical activity, including bending, stooping, standing, walking, ladder climbing, and lifting, pushing, pulling, and moving products weighing up to 50 pounds without assistance.
Operations Manager Ulta Beauty IncOperations ManagerMadisonville, KYThe OM leads a team of Task Associates and the Merchandise Manager (MM), and is responsible for supporting the management of the operations of a retail store, including realignments, planograms and inventory life cycle-related processes (e.g., cycle counts, damages, testers, Return To Vendors (RTV), Destroy in Field (DIF) and inventory adjustments). We bring possibilities to life through the power of beauty each and every day in our stores and online with more than 25,000 products from approximately 500 well-established and emerging beauty brands across all categories and price points, including Ulta Beauty's own private label.
Assistant Night Manager BJ's Wholesale Club Holdings IncAssistant Night ManagerFrankfort, KYSupport operational readiness through overnight execution: Execute key overnight merchandising tasks-including display setup, pallet movement, and sales floor resets in collaboration with the Assistant Club Manager of Merchandising to ensure the club is fully prepared for morning operations. Support cross-functional collaboration: Partner closely with other Assistant Night Manager(s), Department Managers, and club leadership to ensure overnight processes align with daytime operations and member expectations.
Store Manager in Training Rural KingStore Manager in TrainingElizabethtown, KYFlexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates. The primary role of the Store Manager in Training is to develop knowledge and understanding of the day-to-day store operations, customer service, and merchandising under the supervision and direction of a Store Manager.
* Store Manager Kirkland''s Home The Brand House Collective, Inc* Store Manager Kirkland''s HomeElizabethtown, KYBuilds high performing teams that can accomplish company goals, initiatives, and priorities, and builds and sustains productive relationships across the area or district and the industry. Areas of focus include customer service, sales and profit growth, expense control, promotional and merchandising execution, and store management and team development.
National Sales Manager Illinois Tool Works IncNational Sales ManagerKYRemote$130,000–$150,000 / yearJob Requirements: • Bachelor degree required; MBA preferred • 5+ years of retail sales/marketing experience, including experience leading high-performing teams • Proven ability to influence customers • Ability to analyze sales data and determine appropriate actions to improve account position • Must be able to manage multiple priorities with highly effective follow through skills • Strong communication skills; both written and verbal • Strong interpersonal skills, including the ability to build and leverage connections for business success • Strong presentation skills; small informal groups as well as large groups • Must be able to lift 25 pounds • Must be able to drive a motor vehicle and maintain a clean driving record • Ability to travel up to 50%. Our products are positioned as market leaders and category leading brands encompassing wood to wood fastening systems (Paslode®), structural wood fasteners (GRK Fasteners), concrete anchoring systems (Tapcon®, Red Head®, Ramset®), underlayment screws (Rock-On®, Backer-On®), self-drilling screws (Teks®) and drywall anchoring systems (E-Z Ancor®).
Store Sales Manager Soccer VillageStore Sales ManagerLouisville, KentuckyThe achievement of financial objectives including sales, payroll and store metrics must be a direct result of successfully leading a store team that feels valued, challenged and ultimately thrives with continued retention. This includes developing and maintaining any feedback regarding operational challenges, communication effectiveness, and other relevant issues, sharing any concern with the DSM to align action steps.