District Mental Health Specialist Kentucky Department of EducationDistrict Mental Health SpecialistFrankfort, KYVacancy ID 20252026 - 07742 Position Category School Counselor Title District Mental Health Specialist Description As part of the School Based Mental Health Grant, the individual will provide a functional, comprehensive program of direct services for all children utilizing the expertise gained through professional training in the areas of school counseling and mental health. Owen County Lower Elementary houses pre-school and grades K through 2, Owen County Upper Elementary served grades 3 - 5 last year, but will serve only grades 3 & 4 in the 11/12 school year.
Districtwide Mental Health Specialist (Certified)- JOB ID: 5793884 Kentucky Department of EducationDistrictwide Mental Health Specialist (Certified)- JOB ID: 5793884KYFCPS works closely with a variety of stakeholders to build the world-class school district our community deserves, including the University of Kentucky and other institutions of higher education; the Lexington-Fayette Urban County Government; various civic, service, and faith-based organizations; and a range of corporate community members. Organization Information Situated in the heart of the Bluegrass region in central Kentucky, the FCPS school district is the second largest in the state, serving approximately 42,000 students with a population that mirrors the diversity of the community.
Districtwide Mental Health Specialist (Classified) serving Elementary School JOB ID: 5793832. Kentucky Department of EducationDistrictwide Mental Health Specialist (Classified) serving Elementary School JOB ID: 5793832.KYFCPS works closely with a variety of stakeholders to build the world-class school district our community deserves, including the University of Kentucky and other institutions of higher education; the Lexington-Fayette Urban County Government; various civic, service, and faith-based organizations; and a range of corporate community members. Organization Information Situated in the heart of the Bluegrass region in central Kentucky, the FCPS school district is the second largest in the state, serving approximately 42,000 students with a population that mirrors the diversity of the community.
Mental Health Specialist Kentucky Department of EducationMental Health SpecialistFrankfort, KYStart Date 07/01/2026 Posted Date 05/12/2026 Vacancy Type Full-Time Grade Level 9-12 High School Organization Bellevue Independent Sub Organization(s) Bellevue High School Subject Area(s) None Contact(s) Kim Johnston. Both schools appreciate the working relationship that is present with their SBDM Councils whom strive to provide the best educational experiences for the students.
Assertive Community Treatment Peer Support Specialist - Adult Mental Health WellspringAssertive Community Treatment Peer Support Specialist - Adult Mental HealthLouisville, KYFull timeThe Peer Specialist will have a belief in recovery from mental illness and an enthusiasm for helping persons with disabilities, rooted in empathy and compassion, demonstrating a careful and caring attitude. Special Skills and Requirements: The Peer Specialist will identify as a mental health consumer and must be willing to share their personal experience of mental health recovery and support others in need.
Peer Support Specialist (Forensic ACT Team)- Adult Mental Health WellspringPeer Support Specialist (Forensic ACT Team)- Adult Mental HealthLouisville, KYFull timeThe Peer Specialist will have a belief in recovery from mental illness and an enthusiasm for helping persons with disabilities, rooted in empathy and compassion, demonstrating a careful and caring attitude. Peer Specialists assist clients with their mental health recovery through problem solving and life skills training via individual and group sessions.
Mental Health Clinician II WellspringMental Health Clinician IILouisville, KYFull timeQualifications: A Licensed Clinical Social Worker (LCSW) or Licensed Professional Clinical Counselor (LPCC) is required along with appropriate education for the licensure: a Master's in Social Work for the LCSW and a Master's, Specialist, or Doctorate Degree in Counseling or a closely related field for the LPCC. We believe recovery is possible for all people with psychiatric disabilities and our recovery-oriented programming incorporates person-centered care & utilizes a multi-disciplinary approach.
Mental Health Group Facilitator - KY Charlie Health IncMental Health Group Facilitator - KYKYRemoteParticipate in collaborative Treatment Team (Tuesdays) and Group Supervision (every other Friday) with your assigned Charlie Health Group Quality Supervisor or Group Quality Director, peers and other Clinical Leadership team members. Charlie Health is hiring exceptional candidates with a Masters degree in mental health and previous work experience facilitating groups to provide remote, telehealth services to our adolescent and young adult clients.
Mental Health Group Facilitator - KY Charlie HealthMental Health Group Facilitator - KYFrankfort, KYRemoteParticipate in collaborative Treatment Team (Tuesdays) and Group Supervision (every other Friday) with your assigned Charlie Health Group Quality Supervisor or Group Quality Director, peers and other Clinical Leadership team members. Charlie Health is hiring exceptional candidates with a Masters degree in mental health and previous work experience facilitating groups to provide remote, telehealth services to our adolescent and young adult clients.
Mental Health Counselor Supervisor Gotham Enterprises LtdMental Health Counselor SupervisorLouisville, KY$1,000–$5,000Gotham Enterprises Ltd is looking for licensed clinical supervisors in Kentucky who can provide helpful, practical guidance to mental health professionals working toward licensure. By joining Gotham, Kentucky supervisors can become more visible to clinicians who are actively looking for support.
Mental Health Therapist- Remote BetterHelpMental Health Therapist- RemoteLouisville, KYRemoteAlso, we are unable to accept substance abuse counselors, school counselors, registered nurses, career counselors, Christian counselors, and business coaches (unless they have an additional license as a mental health counselor). BetterHelp is one of the world's largest online therapy platforms for mental health professionals who want to focus on client care — not admin or overhead.
Mental Health Therapist BetterHelpMental Health TherapistKentuckyRemoteAlso, we are unable to accept substance abuse counselors, school counselors, registered nurses, career counselors, Christian counselors, and business coaches (unless they have an additional license as a mental health counselor). BetterHelp is one of the world’s largest online therapy platforms for mental health professionals who want to focus on client care — not admin or overhead.
TRP Specialist (Peer Support Specialist / Behavioral Health Aide) Harbor Behavioral HealthTRP Specialist (Peer Support Specialist / Behavioral Health Aide)Lexington, KentuckyIf you’re passionate about helping others live fuller, more independent lives — and you thrive in an environment that expects accountability, kindness, and consistency — we’d love to hear from you. At Harbor Behavioral Health, we empower adults with severe mental illness through daily therapeutic rehabilitation that builds dignity, independence, and hope.
NewHealth Information Specialist I DatavantHealth Information Specialist IManchester, KentuckyGuided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.
Health Information Specialist 1 DatavantHealth Information Specialist 1Covington, KentuckyThis is an entry level position responsible for processing all release of information (ROI), specifically medical record requests, in a timely and efficient manner ensuring accuracy and providing customers with the highest quality product and customer service. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies.
Safety & Health Specialist Granite ConstructionSafety & Health SpecialistLouisville, KentuckyThe employee is occasionally required to reach with hands and arms and must have the ability to work at height, in enclosed or confined spaces and climb stairs and ladders in a construction/plant environment. Salaried employees may choose from two PPO medical plans through Anthem BlueCross, including our most popular plan, for which 100% of the premium is paid by Granite for eligible employees and dependents.
NewHealth Information Specialist I Datavant LLCHealth Information Specialist IManchester, KYGuided by our mission to make the world's health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient's request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health.
NewHuman Service Specialist (Practicum) Seven Counties ServicesHuman Service Specialist (Practicum)LaGrange, KentuckyWithin the bounds of their respective job descriptions, all staff are expected to exercise principle-centered leadership, focused on customer service responsiveness, with a continuous quality improvement orientation. 1. Provides such direct services as counseling, psychotherapy, education, crisis intervention, case management services, etc.
Direct Support Specialist to Temporary Registered Alcohol & Drug Peer Support Specialist Seven Counties ServicesDirect Support Specialist to Temporary Registered Alcohol & Drug Peer Support SpecialistLouisville, KentuckyWhile working toward obtaining education credentials required to become a Temporary Registered Alcohol & Drug Peer Support Specialist (TRAD PSS) as defined by the state regulations and the Kentucky Board of Alcohol and Drug Counselors, acts exclusively in the capacity of a Direct Support Specialist as follows . Uses a variety of psychiatric rehabilitation techniques to teach and to assist clients with improving daily living skills, self-monitoring symptoms and side effects, emotional regulations skills, crisis coping and interpersonal skills.
Behavioral Health Tech - Lourdes Hospital Mercy HealthBehavioral Health Tech - Lourdes HospitalPaducah, KYMercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Job Summary: The Behavioral Health Specialist provides direct patient care under the supervision of a designated healthcare professional in accordance with federal, state, and local regulations, and within policies, procedures, and guidelines of Bon Secours Mercy Health (BSMH).
Behavioral Health Clinician (LPCA/LPCC/CSW/LCSW) Grace HealthBehavioral Health Clinician (LPCA/LPCC/CSW/LCSW)Corbin, KYFull timeAssist the primary care team in developing care management processes such as the use of guidelines, disease management techniques, case management, and patient education to improve self-management of chronic disease. Care team members understand and embrace the concept of population management and proactively address the needs of patients and families served by this practice.
Behavioral Health Tech - Lourdes Hospital Bon Secours Mercy Health IncBehavioral Health Tech - Lourdes HospitalPaducah, KYMercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive. Job Summary: The Behavioral Health Specialist provides direct patient care under the supervision of a designated healthcare professional in accordance with federal, state, and local regulations, and within policies, procedures, and guidelines of Bon Secours Mercy Health (BSMH).
Certified Coding Specialist Ramey-Estep / Re-groupCertified Coding SpecialistAshland, KYFull timeThe Coding Specialist works collaboratively with providers, billing staff, compliance personnel, and clinical leadership to improve coding accuracy, reduce denials, and support optimal reimbursement for behavioral health and integrated care services. Supports and facilitates positive interaction with clients and staff by exhibiting both in-office and in-public when carrying out job duties: individual maturity, respect for others, a team-centered approach, maintenance of confidential information, and awareness and sensitivity to cultural and other differences in clients and staff.
Milieu Support Specialist University Health Services IncMilieu Support SpecialistLouisville, KYIn consultation with the Nurse Managers, Director of Clinical Services, and the Chief Nursing Officer they will assist the Nurse Supervisors in the monitoring of unit activities and daily duties assigned to the Mental Health Technicians The role of the Milieu Specialist is that of a resource to the members of the interdisciplinary treatment team with a goal of fostering a therapeutic milieu that encourages the achievement of treatment goals. This might include assistance with the direct care and management of the patients; the provision of supervision, safety, and crisis management for the patient population; the completion of documentation of patient behavior and participation in programming; the adherence to the scheduled activities; role modeling positive, mature behavior; utilizing positive behavioral strategies to minimize patient crisis and maximize success; etc.
Peer Support Specialist - ICORT Pine Belt Mental Healthcare ResourcesPeer Support Specialist - ICORTKYRequirements: HS Diploma or equivalent requiredMust be able to obtain Peer Support Certification from DMHMust have valid drivers license with satisfactory driving recordReliable transportation needed to provide services in the communityExcellent communication skills required. Through an extensive continuum of care, we strive to enable adults with serious mental illnesses, children with serious emotional disturbances, and individuals with an addiction or developmental disability to live, work, learn, and participate fully in their communities.
Recovery Support Specialist Pine Belt Mental Healthcare ResourcesRecovery Support SpecialistKYRequirements: Minimum of a High School Diploma or equivalent requiredDMH Certified Peer Support Specialist Preferred or may apply for certification at https://www.dmh.ms.gov/service-options/peer-support/Must possess a valid Mississippi Drivers License with a satisfactory driving recordReliable transportation needed to provide services in the communityKnowledge of how to establish and sustain self-help (mutual support) and educational groups by soliciting input from the mental health consumers on their strengths and interests. This position plays a vital role in assisting consumers in the program by modeling effective coping techniques and self-help strategies based on prior experience; supporting consumers in advocating for themselves to obtain effective services; and helping them to monitor their progress.
NewPeer Support Specialist Park DuValle Community Health CenterPeer Support SpecialistLouisville, KYDescriptionPeer Support SpecialistJoin our dedicated team at a Federally Qualified Health Center (FQHC) as a Peer Support Specialist, where your lived experience and professional skills will make a meaningful difference in the lives of our patients. High school diploma or equivalent; additional training or certification in peer support is a plus.#J-18808-Ljbffr.
Clinical Care Transition Specialist / Registered Nurse Option Care Health IncClinical Care Transition Specialist / Registered NurseBowling Green, KY$68,215.48–$113,677.46 / yearClinical Transition Specialists ensure proper placement of patients within the Home Health Care setting by assessing patients, gathering preadmission information, collaborating with internal (intake) and external (case managers, discharge planners) partners to ensure quality of service and implementation of an effective treatment plan. Travels to and from partnerships facilities, community hospitals, and medical practice offices to sell Option Care Services, process referrals and provide live education and training support to patient/caregiver and referral sources.
NewEngagement Specialist NorthKey Community CareEngagement SpecialistFlorence, KYFull timeWith multiple convenient locations throughout the Northern Kentucky region (Kenton, Boone, Campbell, Grant, Carroll, Gallatin, Pendleton, and Owen counties), NorthKey offers a wide array of mental health, substance use, and developmental disabilities services unparalleled in the region. Since 1966, NorthKey Community Care (NorthKey) has provided effective and efficient mental health, substance use, and developmental disabilities services to the Northern Kentucky region with the commitment to providing the right service, at the right time, and in the right place.
Peer Support Specialist Pathways Inc.Peer Support SpecialistGreenup, KY$32,500–$36,652.50 / yearThis position utilizes lived experience to empower individuals on their recovery journey, helping them build hope, develop self-advocacy skills, and connect with resources that support long-term wellness and recovery. About the Role Pathways is seeking a compassionate and recovery-focused Peer Support Specialist (PSS) to provide support, advocacy, and encouragement to adults experiencing mental health and/or substance use challenges.
NewEvening Milieu Specialist - Psychiatric Care Universal Health ServicesEvening Milieu Specialist - Psychiatric CareLouisville, KYThe specialist will encourage a team approach to therapeutic interventions and assist nurse supervisors in monitoring unit activities and daily duties assigned to Mental Health Technicians. The role includes direct care and management of patients, supervision, safety and crisis management, documentation of patient behavior and participation in#J-18808-Ljbffr.
NewTransfer Specialist (part-time) SCI Shared Resources, LLCTransfer Specialist (part-time)Louisville, KYThis is why we provide you and your loved ones with benefits and resources to help you become your best.”_ BETTER HEALTH: Wellbeing is important to us, and to ensure our associates have access to the best care, we offer medical, prescription drug, mental health, dental and vision insurance plans for our associates to select from. BETTER COMMUNITY: Our Associate Resource Communities (ARCs) are associate-led, self-directed groups of Company colleagues who share similar interests and backgrounds.
Youth Empowerment Specialist Ramey-Estep / Re-groupYouth Empowerment SpecialistRush, KYFull timeFunction: The Youth Empowerment Specialist (YES) serves as a member of a multi-disciplinary treatment team providing 24-hour residential care to youth ages 12-17 who have a history of trauma, varying mental health diagnoses, and multiple failed placements that require a stable environment to heal. Support and facilitate positive interaction with clients and staff by exhibiting both in-office and in-public when carrying out job duties: individual maturity, respect for others, a team-centered approach, maintenance of confidential information, and awareness and sensitivity to cultural and other differences in clients and staff.
National Suicide Prevention Lifeline Crisis Intervention Specialist (988 Operator 2nd shift) NorthKey Community CareNational Suicide Prevention Lifeline Crisis Intervention Specialist (988 Operator 2nd shift)Covington, KYFull timeWith multiple convenient locations throughout the Northern Kentucky region (Kenton, Boone, Campbell, Grant, Carroll, Gallatin, Pendleton, and Owen counties), NorthKey offers a wide array of mental health, substance use, and developmental disabilities services unparalleled in the region. Since 1966, NorthKey Community Care (NorthKey) has provided effective and efficient mental health, substance use, and developmental disabilities services to the Northern Kentucky region with the commitment to providing the right service, at the right time, and in the right place.
Youth Peer Support Specialist (KRCC - Perry Sapling) Kentucky River Community CareYouth Peer Support Specialist (KRCC - Perry Sapling)Hazard, KYFull timeCredentials needed : must be at least eighteen (18) years of age but no older than thirty-five (35); receiving or have received at least one (1) child serving agency or a state funded service that is related to youth's emotional, social, behavioral, or substance use disability. Special skills/knowledge required : high school diploma or equivalent, KFLA training, demonstrate leadership and advocacy in the field of behavioral health.
Website Optimization Specialist Trilogy Health Services LLCWebsite Optimization SpecialistLouisville, KYTranslates media strategy into effective landing page experiences by designing, building, and optimizing pages that guide users through a seamless, customer experience. This Website Optimization Specialist oversees the development, optimization, and ongoing maintenance of the organization's website and landing pages to deliver a seamless, high-performing user experience.
Medical Records Specialist Trilogy Health Services LLCMedical Records SpecialistLouisville, KYMake a living while you make a difference at Trilogy Health Services - a senior living provider with the continuous goal of being the Best Healthcare Company in The Midwest. Works with Campuses to ensure incident workflow and soft files are completed as necessary when notified of certain events.
Leave Specialist Trilogy Health Services LLCLeave SpecialistLouisville, KYWith collaborative workspaces, rotating cubicles, and meditation areas, our freshly renovated Home Office will accommodate the working style that works best for you. Provides customer service and leave administration support to employees, researching and triaging issues with vendors to resolve concerns in a timely manner.
Nursing Pro Dev Specialist Trilogy Health ServicesNursing Pro Dev SpecialistLouisville, KentuckyFull timeInfluences and leads the assessment, design, implementation, and evaluation of evidence-based professional development programs across licensed and non-licensed nursing roles, driving workforce readiness, quality improvement, and career advancement in alignment with divisional and organizational goals. • Facilitates engaging instructor-led training sessions—both in-person and virtual—for approved programs such as CNA training, QMA/Medication Administration classes, CPR/First Aid, and Phlebotomy programs.
Regional Medicaid Specialist Trilogy Health Services LLCRegional Medicaid SpecialistLouisville, KYTracks application status and communicate directly with assigned regions Family and Social Services Administration (FSSA), county offices, caseworkers, and managed care organizations regarding pending applications and requests for information. Collaborates with facility billing and corporate revenue cycle teams to reduce pending Medicaid balances, minimize bad debt exposure, and improve cash collections.
Family Peer Support Specialist - Field - Jefferson County, KY CVS Health CorpFamily Peer Support Specialist - Field - Jefferson County, KYJeffersontown, KY$18.50–$31.72 / hourMust be a self-identified parent or other family member who has lived experience with a care taking role of a youth family Member or Guardian of youth, and has received services related to a mental health, substance use, or co-occurring mental health and substance use disability from at least 1 child serving agency. Our People Fuel Our Future: Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
ER Veterinary Technician (Overnight Shift) - Bluegrass Veterinary Specialists PetVet Care CentersER Veterinary Technician (Overnight Shift) - Bluegrass Veterinary SpecialistsLexington, KYClassification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. Responsibilities include providing patient care by determining animal requirements, conducting examinations and diagnostic procedures, assisting during surgery and operations, providing nursing care, assisting with feeding and caring for patients, maintaining medical supplies and equipment, overseeing triage and discharging patients, and maintaining patient medical records.
Experienced ER Veterinary Technician - Bluegrass Veterinary Specialists + Animal Emergency PetVet Care CentersExperienced ER Veterinary Technician - Bluegrass Veterinary Specialists + Animal EmergencyLexington, KY$16–$18 / hourClassification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. Responsibilities include providing patient care by determining animal requirements, conducting examinations and diagnostic procedures, assisting during surgery and operations, providing nursing care, assisting with feeding and caring for patients, maintaining medical supplies and equipment, overseeing triage and discharging patients, and maintaining patient medical records.
ER Veterinary Technician/Veterinary Assistant (Full-Time or Part-Time) - Bluegrass Veterinary Specialists + Animal Emergency PetVet Care CentersER Veterinary Technician/Veterinary Assistant (Full-Time or Part-Time) - Bluegrass Veterinary Specialists + Animal EmergencyLexington, KY$16–$25 / hourClassification of protected categories is as follows: A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability. Responsibilities include providing patient care by determining animal requirements, conducting examinations and diagnostic procedures, assisting during surgery and operations, providing nursing care, assisting with feeding and caring for patients, maintaining medical supplies and equipment, overseeing triage and discharging patients, and maintaining patient medical records.
LCMS Sales Specialist (Liquid Chromatography Mass Spectrometry) Shimadzu Scientific Instruments, Inc.LCMS Sales Specialist (Liquid Chromatography Mass Spectrometry)Lexington, KY$96,000–$98,000 / yearPart timeDemonstrated experience selling into pharmaceutical, biotech, academic, clinical research, or CRO environments, preferably within the Southeast U.S. Deep technical understanding of analytical LC-MS workflows and the ability to translate complex science into compelling customer value. You will work alongside a collaborative regional team that includes field application specialists, a regional technical support manager, and a regional manager who leads with science and customer success.
Specialist Oncology Clinical Ops - Cancer Center St. Elizabeth HealthcareSpecialist Oncology Clinical Ops - Cancer CenterEdgewood, KYJob Description: The primary goals of this position are to serve as a physician liaison, facilitate effective communication with referring health care professionals, and ease access to system services, reporting of key statistics such as WRVUs, patient satisfaction scores, Epic proficiency, physician schedules, and productivity. Kind and Length of Experience: Five (5) years of experience in physician relations, network development, medical office, or a similar role in hospital marketing, medical affairs, or business development.
Hub Specialist AutoZone IncHub SpecialistErlanger, KYAs permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. As a Hub Specialist, you''ll bring your organizational skills and process-driven mindset to support critical hub operations, driving efficiency, fostering teamwork, and maintaining a safe and productive environment.
NewPeer Support Specialist St. Elizabeth HealthcarePeer Support SpecialistEdgewood, KYDuties include: Face to face client interaction for scheduled meetings, office visits, hospital inpatient visits, residential home visits, off-site 12 step meetings, detox support. Job Description: The Peer Support Specialist uses their personal recovery experience to develop a trusting mentor relationship with patients and uses their own successful recovery as an example of what the patient can achieve in recovery.
Commercial Specialist AutoZone IncCommercial SpecialistLouisville, KYAs permitted by state or local law, AutoZone may consider certain offenses to be relevant to positions responsible for conducting or overseeing financial transactions on behalf of AutoZone, driving company vehicles and/or supervision of minors. Since opening our first store in 1979, AutoZone has grown into a leading retailer and distributor of automotive parts and accessories across the Americas.
Pre Access-Specialist- Authorization St. Elizabeth HealthcarePre Access-Specialist- AuthorizationErlanger, KYSchedules and/or pre-registers OP procedures/appointments from physician's offices, patients, or other ancillary departments via telephone inquiry, fax request or CPOE WQ. Maintain a communication network with physicians' offices, internal departments and payers to help obtain needed information and resolve problem accounts.