As our new Substitute Member Services Representative you will: Assist and respond to customer issues and inquiries Create awareness of the Center through community outreach and connectivity Grow profit centers through promotion of club services to new and prospective members Deliver an exceptional customer service experience for club members Sustain and support membership retention through member engagement Provide personalized site tours for potential members Perform other tasks as assigned.
The Ideal Candidate will have:
At least one year of experience in a customer service based role A dynamic personality: enthusiastic, energetic, friendly & personable The ability to multi-task; goal-oriented and self-directed The ability to connect with, inspire and motivate others with strong listening and interpersonal skills Excellent verbal and written communication skills Professionalism: polished appearance and phone manner Flexibility: able to work evenings, weekends and holidays.