FedExRetail Customer Service Associate FedExRetail Customer Service AssociateCheektowaga, New York$17–$19.98 / hourFull timeThe Store Consultant will operate and maintain a wide variety of equipment, move boxes and equipment, stock materials, manage the production queue and output, manage complex projects, manage retail supply, and complete assigned tasks based on priority. The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and provide solutions.
A-Line Staffing Solutions LLCBenefits Customer Service Representative A-Line Staffing Solutions LLCBenefits Customer Service RepresentativeBuffalo, NY$16.50–$18 / hourOutbound Calls, Claims, CSR, Call Center, Inbound Calls, Customer Service Representative, Healthcare, Inbound, Outbound, Benefits, Medical Terminology, Patients, Healthcare Call Center, Calling, Medical Benefits, Health Services, Provider Services, Patient Services, Medical CSR, HIPAA, Spanish Speaking, French Speaking, English Speaking, Bilingual, Confidential Data, Customer Services, Translation, Compliance, Build R. Benefits Customer Service Rep Responsibilities: Quickly build rapport and respond to speaking customers in a compassionate manner by identifying and exceeding expectations by responding in a respectful accurate timely manner.
A-Line Staffing Solutions LLCRemote Benefits Customer Service Representative A-Line Staffing Solutions LLCRemote Benefits Customer Service RepresentativeBuffalo, NYRemote$59,000–$65,918 / yearQuickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations by responding in a respectful, accurate, timely manner, consistently meeting commitments via phone, email, and instant message. · Read and understand clients plan documents and online knowledgebase tools while collecting relevant information to determine immediate requests/questions and to anticipate the future needs of the member.
A-Line Staffing SolutionsBenefit Enrollment Call Center Representative A-Line Staffing SolutionsBenefit Enrollment Call Center RepresentativeBuffalo, NY$16.50–$18 / hourExcellent ability to communicate effectively using the English language in a customer service setting, including verbal and written communication skills in a grammatically correct way. Experience using Microsoft Office with a strong ability to juggle multiple open computer windows to answer questions while on the phone/instant messaging.
Crunch Fitness CorporateMember Service Representative (Closing Shift) Crunch Fitness CorporateMember Service Representative (Closing Shift)Cheektowaga, NYGreat facilities with functional training areas, premier strength equipment, top-of-the-line cardio equipment and more. Work closely with team members in driving new member personal training sales by booking a kick off.
State Employees Federal Credit UnionMember Service Representative (Buffalo Region) State Employees Federal Credit UnionMember Service Representative (Buffalo Region)Buffalo, NYEssential Job Functions/Responsibilities: Handle member inquires of moderate to advanced complexity with a goal of first call resolution and limited escalation by leveraging departmental tools and taking call types such as online banking, loan inquiries, stop payments, debit card issues, credit card inquiries, ACH transactions. Responsibilities include (but are not limited to) resolving member issues, understanding, and addressing financial needs with empathy, and fostering relationships with members to enhance satisfaction.
Crunch FitnessNewMember Service Representative (Closing Shift) Crunch FitnessMember Service Representative (Closing Shift)Buffalo, NYBenefits/Perks: Great facilities with functional training areas, premier strength equipment, top-of-the-line cardio equipment and more . Work closely with team members in driving new member personal training sales by booking a kick off .
Broadview Federal Credit UnionMember Service Representative (Buffalo Region) Broadview Federal Credit UnionMember Service Representative (Buffalo Region)Buffalo, New YorkHandle member inquires of moderate to advanced complexity with a goal of first call resolution and limited escalation by leveraging departmental tools and taking call types such as online banking, loan inquiries, stop payments, debit card issues, credit card inquiries, ACH transactions. Responsibilities include (but are not limited to) resolving member issues, understanding, and addressing financial needs with empathy, and fostering relationships with members to enhance satisfaction.
Michele Proietti - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Michele Proietti - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberAmherst, NYAs a Customer Service Representative - State Farm Agent Team Member with Michele Proietti - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Our team supports local programs like the Police Athletic League, health and education events at community centers, the Jamaican Market Festival, church activities, and more.
Brian Christman - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Brian Christman - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberDerby, NYAs a Customer Service Representative - State Farm Agent Team Member with Brian Christman - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Dan Schmidt - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Dan Schmidt - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberBuffalo, NYAs a Customer Service Representative - State Farm Agent Team Member with Dan Schmidt - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. We’re looking for someone who can take ownership of their role - someone reliable, consistent, and self-motivated who can work independently and contribute to a team that works hard and enjoys winning together.
Mike Messuro - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Mike Messuro - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberWilliamsville, NYDevelop leads, schedule appointments, identify customer needs, and market appropriate products and services. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
Austin Czaja - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Austin Czaja - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberBuffalo, NYAs a Customer Service Representative - State Farm Agent Team Member with Austin Czaja - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. For our team, we offer life insurance, paid gym membership, health benefits, reimbursement for licensing costs, professional development opportunities, and a strong focus on work-life balance.
Mary Alice Ubal - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Mary Alice Ubal - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberDepew, NYAs a Customer Service Representative - State Farm Agent Team Member with Mary Alice Ubal - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Michael Casseri - State Farm AgentCustomer Service Representative - State Farm Agent Team Member Michael Casseri - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberCheektowaga, NYROLE DESCRIPTION: As an Customer Service Representative - State Farm Agent Team Member for Michael Casseri - State Farm Agent, you are vital to our daily business operations and customers’ success. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Mike Messuro - State Farm AgentFinancial Services Representative – State Farm Agent Team Member Mike Messuro - State Farm AgentFinancial Services Representative – State Farm Agent Team MemberWest Seneca, NYDevelop leads, schedule appointments, identify customer needs, and market appropriate products and services. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
Niagara's Choice Federal Credit UnionNewCall Center Representative I- Member Experience Niagara's Choice Federal Credit UnionCall Center Representative I- Member ExperienceLockport, NYVerify accounts, assist with questions regarding online account opening, loan applications, order cards, and answer questions regarding share accounts, share drafts, debit and credit cards, IRAs, etc. Provide information and customer service concerning the credit union and its products and services to credit union members, ensuring the highest quality of member service.
Michele Proietti - State Farm AgentCustomer Relations Representative - State Farm Agent Team Member Michele Proietti - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberAmherst, NYAs a Customer Relations Representative - State Farm Agent Team Member with Michele Proietti - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Our team supports local programs like the Police Athletic League, health and education events at community centers, the Jamaican Market Festival, church activities, and more.
Brian Christman - State Farm AgentAccount Representative - State Farm Agent Team Member Brian Christman - State Farm AgentAccount Representative - State Farm Agent Team MemberDerby, NYROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Brian Christman - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.
Michele Proietti - State Farm AgentAccount Representative - State Farm Agent Team Member Michele Proietti - State Farm AgentAccount Representative - State Farm Agent Team MemberAmherst, NYROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Michele Proietti - State Farm Agent, you are vital to our daily business operations and customers’ success. Our team supports local programs like the Police Athletic League, health and education events at community centers, the Jamaican Market Festival, church activities, and more.
Dan Schmidt - State Farm AgentCustomer Relations Representative - State Farm Agent Team Member Dan Schmidt - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberBuffalo, NYAs a Customer Relations Representative - State Farm Agent Team Member with Dan Schmidt - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. We’re looking for someone who can take ownership of their role - someone reliable, consistent, and self-motivated who can work independently and contribute to a team that works hard and enjoys winning together.
Dan Schmidt - State Farm AgentAccount Representative - State Farm Agent Team Member Dan Schmidt - State Farm AgentAccount Representative - State Farm Agent Team MemberLockport, NYNew hires can take advantage of fast-start incentives, while experienced team members have opportunities to earn cash bonuses, gift cards, extra paid time off, and ongoing recognition for exceeding expectations. ROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Dan Schmidt - State Farm Agent, you are vital to our daily business operations and customers’ success.
Dan Schmidt - State Farm AgentInsurance Account Representative - State Farm Agent Team Member Dan Schmidt - State Farm AgentInsurance Account Representative - State Farm Agent Team MemberLockport, NYNew hires can take advantage of fast-start incentives, while experienced team members have opportunities to earn cash bonuses, gift cards, extra paid time off, and ongoing recognition for exceeding expectations. We’re looking for someone who can take ownership of their role - someone reliable, consistent, and self-motivated who can work independently and contribute to a team that works hard and enjoys winning together.
Michael Casseri - State Farm AgentCustomer Relations Representative - State Farm Agent Team Member Michael Casseri - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberDepew, NYROLE DESCRIPTION: As an Customer Relations Representative - State Farm Agent Team Member for Michael Casseri - State Farm Agent, you are vital to our daily business operations and customers’ success. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Michele Proietti - State Farm AgentInsurance Account Representative - State Farm Agent Team Member Michele Proietti - State Farm AgentInsurance Account Representative - State Farm Agent Team MemberAmherst, NYBy accepting employment with a State Farm agent and/or successfully completing any licensing or training programs required by a State Farm agent, you are not guaranteed, promised or given any form of selection preference, should you choose to leave the agent’s employment and pursue the opportunity of becoming an independent contractor agent for State Farm Insurance Companies. As part of my successful team, I will assist in developing your business leadership skills, industry and State Farm business acumen, as well as sales and marketing experience.
Brent IndustriesCustomer Service & Sales Representative-Aftermarket Powersports Brent IndustriesCustomer Service & Sales Representative-Aftermarket PowersportsMiddleport, New YorkA Customer Service & Sales Representative (CSR) at Brent Industries is responsible for handling customer request of all levels, predominately within the Aftermarket Powersports Industry. They will be responsible for answering customer inquiries and/or resolving customer order issues by utilizing a thorough knowledge of company policies and products.
Brenntag SECustomer Service Representative Brenntag SECustomer Service RepresentativeTonawanda, NYThis position is responsible for accurate and prompt processing of customer orders and full order life cycle management: order processing, order management, order changes, cross collaboration required for order fulfillment, and leading all order related communication to the customer. Brenntag North America, Inc. and its subsidiaries use E-Verify, a government-run, web-based system that allows employers to confirm the eligibility of their employees to work in the United States.
Brian Christman - State Farm AgentCustomer Relations Representative - State Farm Agent Team Member Brian Christman - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberDerby, NYDevelop leads, schedule appointments, identify customer needs, and market appropriate products and services. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
Mike Messuro - State Farm AgentCustomer Relations Representative - State Farm Agent Team Member Mike Messuro - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberWilliamsville, NYDevelop leads, schedule appointments, identify customer needs, and market appropriate products and services. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
Transworld Systems Inc.Remote Customer Service Representative - Must Reside in NY (Starting 6/15/2026) Transworld Systems Inc.Remote Customer Service Representative - Must Reside in NY (Starting 6/15/2026)Buffalo, NYRemoteIdeal Candidate Qualifications: The ideal candidate has to be detail oriented and have the ability to organize and prioritize work and meet strict deadlines as well as the ability to effectively communicate with outside parties. Note: Camera requirements - Cameras are required to be on during training from start to end of each shift (not including breaks and lunches).
Transworld Systems Inc.Remote Customer Service Representative - Must Reside in NY (Starting 6/22/2026) Transworld Systems Inc.Remote Customer Service Representative - Must Reside in NY (Starting 6/22/2026)Niagara Falls, NYRemoteIdeal Candidate Qualifications: The ideal candidate has to be detail oriented and have the ability to organize and prioritize work and meet strict deadlines as well as the ability to effectively communicate with outside parties. Note: Camera requirements - Cameras are required to be on during training from start to end of each shift (not including breaks and lunches).
Transworld Systems Inc.Remote Customer Service Representative - Must Reside in NY (Starting 7/6/2026) Transworld Systems Inc.Remote Customer Service Representative - Must Reside in NY (Starting 7/6/2026)Buffalo, NYRemoteIdeal Candidate Qualifications: The ideal candidate has to be detail oriented and have the ability to organize and prioritize work and meet strict deadlines as well as the ability to effectively communicate with outside parties. Note: Camera requirements - Cameras are required to be on during training from start to end of each shift (not including breaks and lunches).
Agent AllianceNewRemote Customer Service/Sales Representative Agent AllianceRemote Customer Service/Sales RepresentativeTonawanda, NYRemote$65,000–$70,000 / yearOur representatives meet remotely with individuals who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers. Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting).
Austin Czaja - State Farm AgentAccount Representative - State Farm Agent Team Member Austin Czaja - State Farm AgentAccount Representative - State Farm Agent Team MemberBuffalo, NYROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Austin Czaja - State Farm Agent, you are vital to our daily business operations and customers’ success. ABOUT OUR AGENCY: Our agency opened in November 2011 and is a growing team currently made up of two team members plus myself, with plans to expand.
Mary Alice Ubal - State Farm AgentAccount Representative - State Farm Agent Team Member Mary Alice Ubal - State Farm AgentAccount Representative - State Farm Agent Team MemberWest Seneca, NYROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Mary Alice Ubal - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.
DiVal Safety EquipmentNewCUSTOMER SERVICE REPRESENTATIVE DiVal Safety EquipmentCUSTOMER SERVICE REPRESENTATIVEBuffalo, NYIn this position you will be the first point of contact for DiVal's outside sales team's customers, delivering the highest level of proactive customer service while maintaining workflow. Join the DiVal Safety Equipment team in our Buffalo, NY headquarters as a member of our fast paced and dynamic team.
Pizza Hut IncCustomer Service Representatives Pizza Hut IncCustomer Service Representativesbuffalo, NY$14.50–$16 / hourIf you want to build a great career while providing fast, fun and friendly service to our customers, Pizza Hut is the perfect place to learn, grow and succeed! Take customer menu order, explain special offers, suggestive sell additional items and enter order accurately in POS system.
Raymours Furniture Co IncCustomer Service Representative 17-19 hourly Raymours Furniture Co IncCustomer Service Representative 17-19 hourlyCheektowaga, NYYou bridge the gap between the dream and the reality by assisting customers with scheduling their deliveries, managing payments and skillfully acknowledging customer questions and concerns. https://recruiting.adp.com/portal-upload/RMPOD3WebDocument/2024/6/clientdata_1147511/4/1555/acc87ee8-b0cc-448a-ad13-6442429c04d7.pdf.
Jennifer Warren - State Farm AgentBusiness Development Representative - State Farm Agent Team Member Jennifer Warren - State Farm AgentBusiness Development Representative - State Farm Agent Team MemberHamburg, NYYou’re motivated by goals and growth, and you know how to turn needs-based conversations into confident buying decisions that truly help customers. You meet challenges with kindness, helping customers feel seen, heard, and supported.
SPECTRUMCustomer Service Representative SPECTRUMCustomer Service RepresentativeCheektowaga, NY$20–$25.25 / hourAs a Customer Service Representative with a focus on Video Repair, you will use your communication and problem-solving skills to nurture and maintain relationships with customers who are subscribed to our high-quality cable and video products. Experience: 6+ months of customer service experience; 1+ year working with computers and software applications; 6+ months of heavy volume phone experience in customer service or a call center.
OneBridge BenefitsNewCustomer Service Representative I OneBridge BenefitsCustomer Service Representative IBuffalo, NYWith training, CSR Is are expected to demonstrate in-depth knowledge of core offerings, including Health Reimbursement Arrangements (HRA), Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), Individual Coverage Health Reimbursement Arrangements (ICHRA), and the Retirement Health Savings Program (RHSP). We're looking for a Customer Service Representative I (CSR I) to join our Customer Care Center who will serve as the first point of contact for customers, providing support and solutions via phone, secure messages, and text.
SPECTRUMCustomer Service Representative | Technical Support SPECTRUMCustomer Service Representative | Technical SupportTown of Amherst, NY$20–$25.25 / hourExperience: 6+ months of customer service experience; 6+ months of working with software applications; 6+ months of high-volume phone experience in customer service or a call center; 6+ months of working in cable operations, mobile, or telecommunications call center. Interacting with customers through inbound calls to resolve a variety of topics, including mobile service activation, billing questions, rate and fee inquiries, order and payment processing, account updates, subscriber challenges, and more.
Medical Health Associates of Western New YorkNewPatient Service Representative Medical Health Associates of Western New YorkPatient Service RepresentativeBuffalo, NY$18–$21 / hourWe're seeking a Patient Service Representative (PSR) with experience in medical office settings or healthcare who is passionate about working with children and families, delivering excellent customer service, and supporting smooth office operations. Other Duties (may include, but not limited to): Demonstrate the primary goal of customer satisfaction through positive interactions with patients, parents, providers, colleagues, and other members of the patient care team in a respectful, courteous, confidential, and caring manner.
Seneca Resorts and CasinosMarketing Services Representative Seneca Resorts and CasinosMarketing Services RepresentativeNiagara Falls, NYMaintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino/hotel environment and effectively deal with customers, management, employees, and members of the business community in all situations. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES: Answer telephone inquiries requesting information on hotels, restaurants, retail shops, spa & salon, entertainment, transportation, and other available services.
Coast ProfessionalConsumer Care Representative (Collections Specialist/Customer Service) Coast ProfessionalConsumer Care Representative (Collections Specialist/Customer Service)East Aurora, New YorkThe Consumer Care Representative (Customer Service) may perform entry-level information gathering and verification for certain accounts when more senior employees, managers or the client have either recommended an account for Administrative Wage Garnishment/Litigation or have determined that the full balance cannot be collected due to bankruptcy, incarceration, medical disability, or death on the part of the debtor. The Consumer Care Representative (Customer Service) works under close supervision and follows specific procedures and detailed instructions to make initial contact with debtors, to inform them of delinquencies in their accounts and to advise them of the existence of several specific repayment and resolution options.
Agent Alliance Inc.Remote Customer Service/Sales Representative Agent Alliance Inc.Remote Customer Service/Sales RepresentativeBuffalo, NYRemoteFull timeOur representatives meet remotely with individuals who have signed up to receive supplemental benefits that help protect their families beyond what their employer covers. Flexible work schedule with the ability to work from home (Our offices are open if you work more efficiently in an office setting).
AAA Western and Central New York CareersInsurance Customer Service Representative (Branch) AAA Western and Central New York CareersInsurance Customer Service Representative (Branch)Tonawanda, New YorkThese are the people that help us create a loyal membership base that strengthens our mission—to be our members’ most trusted provider of high quality automotive, travel, insurance and other relevant products and services that offer safety, security, peace of mind, value and convenience. Ensure customer needs are met promptly & effectively and proactively address & resolve any issues by offering solutions tailored to their specific situations.
BestSelf Behavioral Health IncCustomer Service Representative of BestResponse Intensive Crisis Center BestSelf Behavioral Health IncCustomer Service Representative of BestResponse Intensive Crisis CenterBuffalo, NY$41,424–$51,461 / yearThe position includes face to face contact both individually and in groups; assisting individuals in developing a recovery plan and achieving objectives; assisting individuals in selecting services and/or program offerings that will be useful in achieving their recovery goals; offering support and mentoring as needed in the implementation of the recovery plan; and, exploring, securing and utilizing each clients support network and/or community resources. MINIMUM QUALIFICATIONS: High School graduate or General Equivalency Diploma (GED) and be 18 years of age or older Must have a minimum of three years in recovery from addiction to alcohol or other drugs and have a strong recovery program that includes natural supports Must have Recovery Specialist certification through the Pennsylvania Certification Board Valid drivers license with access to a vehicle during scheduled work hours.
Mary Alice Ubal - State Farm AgentCustomer Relations Representative - State Farm Agent Team Member Mary Alice Ubal - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberWest Seneca, NYDevelop leads, schedule appointments, identify customer needs, and market appropriate products and services. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
EXCELSIOR ORTHOPAEDICS GROUPNewPatient Service Representative EXCELSIOR ORTHOPAEDICS GROUPPatient Service RepresentativeBuffalo, NYFrequently remaining in a stationary position, often sitting for prolonged periods working on a computer, telephone, copy/fax machine, and other office equipment. Perform registration procedures for new and follow-up patients, obtaining all necessary demographic, insurance, and payment information; may explain insurance eligibility criteria and explain coverages to patient.