Customer Service Representative L&M Corrugated Container
Customer Service RepresentativeAppleton, WI
- Full time
As a Customer Service Representative, you'll play an important role in supporting both our customers and internal teams by:
7 days ago
Schedule Details/Additional Information:.
Status:.
As a Customer Service Representative, you'll play an important role in supporting both our customers and internal teams by:
As a Financial Service Representative, you'll be at the heart of our customer experience-delivering exceptional service, building lasting relationships, and helping individuals secure the financial solutions they need. Other company perks include access to the Employee Assistance Program, Emergency Relief Fund, Diversity and Inclusion Council, Tuition Reimbursement, Leadership Development Programs, and potential to earn through the Monthly Bonus Program.
ul> Responsible for order processing for customers as it relates to the parts business: US & Canadian Dealers, National Accounts, State & Government Agencies, International Distributors, Consumer Credit Card Orders and Internal Customers. This role plays an important part in supporting customers by delivering products and services that help identify the best solutions to meet their needs.

This is a great opportunity for someone who enjoys problem-solving, working with data, and collaborating across teams to improve customer experience.**Key Responsibilities**+ Monitor customer orders and shipments to identify issues and ensure timely resolution+ Adjust workflows based on changing customer demand and volume fluctuations+ Communicate with internal teams, leadership, and customers to resolve concerns+ Utilize various systems and tools to track performance and identify solutions+ Support overall customer satisfaction through proactive issue management**Qualifications**+ High school diploma or GED required+ Minimum of 1 year of customer service experience preferred+ Strong written and verbal communication skills+ Ability to manage multiple priorities in a fast-paced environment+ Comfortable using technology and learning new systemsPlease apply for immediate consideration! Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability.
Support: Our associates receive support for their total well-being; including 3 weeks of paid parental leave, a fitness reimbursement program offering savings off of fitness membership fees; our EAP (Employee Assistance Program) and LEAPCare Care Coaches, which provide associates confidential care related to hospital visitation, conflict resolution, stress management, marriage or divorce, family issues and depression or anxiety. Festival Foods believes that an inclusive environment for teammates of all backgrounds and perspectives strengthens our ability to serve our guests and communities, as we seek to recruit, develop, and retain the most talented people.
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