NewInside Sales Representative - Nucor Rebar Fabrication New Mexico NucorInside Sales Representative - Nucor Rebar Fabrication New MexicoAlbuquerque, NMDegree in Marketing or Business Administration or two years of experience in a sales-related field including experience with customer service, resolving customer concerns and overall customer satisfaction. This includes processing customer orders, dispatching shipments, managing available inventory, maintaining pricing, approve billing and provide customer support as needed.
NewOutside Sales Representative Sunbelt RentalsOutside Sales RepresentativeAlbuquerque, NM$40,000–$50,000 / yearRelated experience may include: Account Manager, Rental Sales, Parts Sales, Service Manager, Customer Service Representative, Construction Manager, Tools Manager, Counter Sales Representative, Equipment Associate, Manager Trainee, Manager in Training. Sunbelt offers team members the following paid time off from work, subject to Sunbelt's policies (unless specified in a collective bargaining agreement): 12-25 vacation days depending on years of service.
Member Service Representative (Overnight) Undefeated Tribe Operating Company LLCMember Service Representative (Overnight)Albuquerque, NM$12–$14 / hourPart timeThe Member Services Representative creates a warm, kind, and hospitable environment for team members and members alike, are passionate about fitness and excited about serving others, and help to deliver our purpose “to enrich the lives of others through the power of well-being.”. The Undefeated Tribe was named Franchise of the Year in 2021 and 2024 and will be inviting over 1000 individuals to join our team to help our community experience fitness, wellness, relaxation, and recovery.
Member Services Representative Undefeated Tribe Operating Company LLCMember Services RepresentativeAlbuquerque, NM$12–$14 / hourPart timeThe Member Services Representative creates a warm, kind, and hospitable environment for team members and members alike, are passionate about fitness and excited about serving others, and help to deliver our purpose “to enrich the lives of others through the power of well-being.”. The Undefeated Tribe was named Franchise of the Year in 2021 and 2024 and will be inviting over 1000 individuals to join our team to help our community experience fitness, wellness, relaxation, and recovery.
Member Service Representative (Bilingual/Spanish) Undefeated Tribe Operating Company LLCMember Service Representative (Bilingual/Spanish)Albuquerque, NM$12–$14 / hourPart timeThe Member Services Representative creates a warm, kind, and hospitable environment for team members and members alike, are passionate about fitness and excited about serving others, and help to deliver our purpose “to enrich the lives of others through the power of well-being.”. The Undefeated Tribe was named Franchise of the Year in 2021 and 2024 and will be inviting over 1000 individuals to join our team to help our community experience fitness, wellness, relaxation, and recovery.
Member Service Representative Undefeated Tribe Operating Company LLCMember Service RepresentativeAlbuquerque, NM$12–$14 / hourPart timeThe Member Services Representative creates a warm, kind, and hospitable environment for team members and members alike, are passionate about fitness and excited about serving others, and help to deliver our purpose “to enrich the lives of others through the power of well-being.”. The Undefeated Tribe was named Franchise of the Year in 2021 and 2024 and will be inviting over 1000 individuals to join our team to help our community experience fitness, wellness, relaxation, and recovery.
Member Service Representative - Westside Family YMCA YMCA of Central NMMember Service Representative - Westside Family YMCAAlbuquerque, New MexicoPart timeOverview: The Member Service Representative, working as part of the Member Services Team, will deliver professional customer service, relationship building and sales skills to create a welcoming environment at the YMCA. Engage in active listening with members and program participants in order to build relationships, understand individual’s goals and interests, and take the initiative to ensure the member has a positive experience.
Member Service Representative - McLeod Family YMCA YMCA of Central NMMember Service Representative - McLeod Family YMCAAlbuquerque, New MexicoPart timeOverview: The Member Service Representative, working as part of the Member Services Team, will deliver professional customer service, relationship building and sales skills to create a welcoming environment at the YMCA. Engage in active listening with members and program participants in order to build relationships, understand individual’s goals and interests, and take the initiative to ensure the member has a positive experience.
Member Services Representative CrunchMember Services RepresentativeAlbuquerque, New MexicoOur gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more. Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments.
NewMEMBER SERVICES REPRESENTATIVE Spanish Required Sandia Area Federal Credit UnionMEMBER SERVICES REPRESENTATIVE Spanish RequiredAlbuquerque, NMTeam members are expected to embody our core values of Service, Sustainability, Efficiency, Trust, Stewardship, and Growth while contributing to our vision of empowering lifelong achievement through better banking. At Sandia Area, every position plays a vital role in fulfilling our mission to deliver high-value banking and lending services that strengthen the financial well-being of our members and community.
Customer Service Representative - State Farm Agent Team Member Theresa Saiz-Wilmert - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberAlbuquerque, NMFull timeAs a Customer Service Representative - State Farm Agent Team Member with Theresa Saiz-Wilmert - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative - State Farm Agent Team Member Paul Gallegos - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberAlbuquerque, NMPart timeAs a Customer Service Representative - State Farm Agent Team Member with Paul Gallegos - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Over the years, our team has supported local high school athletes, partnered with food banks, donated to shelters, and provided school supplies to those in need.
NewCustomer Service Representative - State Farm Agent Team Member Lanell Anderson - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberAlbuquerque, NMFull timeSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Office Receptionist. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.
Customer Service Representative - State Farm Agent Team Member Kathlein Guinn - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberAlbuquerque, NMFull timeAs a Customer Service Representative - State Farm Agent Team Member with Kathlein Guinn - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. If you enjoy working with people, value integrity, and are passionate about helping customers understand their coverage while building lasting relationships, we'd love to meet you.
Customer Service Representative - State Farm Agent Team Member Erin Carnett - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberAlbuquerque, NMFull timeAs a Customer Service Representative - State Farm Agent Team Member with Erin Carnett - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative - State Farm Agent Team Member Rick Buckner - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberAlbuquerque, NMFull timeWe also take pride in helping to educate our customers on all aspects of the policies the customer has chosen giving them a clear understanding of what their coverages means not just selling them a product. As a Customer Service Representative with Rick Buckner State Farm, you will generate the kind of exceptional customer experiences that reinforces the growth of a successful insurance agency.
NewCustomer Service Representative - State Farm Agent Team Member Carlos Salazar - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberAlbuquerque, NMFull timeAs a Customer Service Representative - State Farm Agent Team Member with Carlos Salazar - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative - State Farm Agent Team Member Rachel Bloom - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberAlbuquerque, NMFull timeAs an Account Manager/Customer Service Rep with our agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Customer Service Representative - State Farm Agent Team Member Rigo Castillo-Sanchez - State Farm AgentCustomer Service Representative - State Farm Agent Team MemberAlbuquerque, NMFull timeAs a State Farm team member for Rigo Castillo-Sanchez - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Team Member 12am to 4am Monday, Tuesday, Friday, Saturday Circle K Stores IncTeam Member 12am to 4am Monday, Tuesday, Friday, SaturdayAlbuquerque, NMYou will interact with many customers daily all while working with a fun energetic team accomplishing daily tasks around the storeYou are good atSelling products to customersProviding excellent customer careCommunication and friendly conversationPerforming at a quick pace while having funWorking as part of a team to accomplish daily goalsComing up with great ideas to solve problemsThinking quickly and offering suggestionsGreat if you haveRetail and customer service experienceSales associate or cashiering experienceHigh school diploma or equivalentMotivation to advance in your careerWillingness to learn and have funPhysical RequirementsAbility to stand andor walk for up to 8 hoursLift andor carry up to 30 pounds from ground to overhead up to 30 minutes in a shiftOccasionally lift andor carry up to 60 pounds from ground to waist levelPushpull with arms up to a force of 20 poundsBend at the waist with some twisting up to one hour a shiftGrasp reach and manipulate objects with hands. Store 2706334 7524 Menaul Blvd NE Albuquerque New Mexico 87110Shift AvailabilityOvernights Weekdays Weekend Availability Required Time TypePart timeCustomer Service RepresentativeWe want you to join our team as a Customer Service Representative.
Customer Relations Representative - State Farm Agent Team Member Theresa Saiz-Wilmert - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberAlbuquerque, NMFull timeAs a Customer Relations Representative - State Farm Agent Team Member with Theresa Saiz-Wilmert - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
Account Representative - State Farm Agent Team Member Theresa Saiz-Wilmert - State Farm AgentAccount Representative - State Farm Agent Team MemberAlbuquerque, NMFull timeROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Theresa Saiz-Wilmert - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.
Customer Relations Representative - State Farm Agent Team Member Paul Gallegos - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberAlbuquerque, NMFull timeAs a Customer Relations Representative - State Farm Agent Team Member with Paul Gallegos - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
NewAccount Representative - State Farm Agent Team Member Paul Gallegos - State Farm AgentAccount Representative - State Farm Agent Team MemberAlbuquerque, NMFull timeROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Paul Gallegos - State Farm Agent, you are vital to our daily business operations and customers’ success. Over the years, our team has supported local high school athletes, partnered with food banks, donated to shelters, and provided school supplies to those in need.
Customer Relations Representative - State Farm Agent Team Member Kathlein Guinn - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberAlbuquerque, NMFull timeAs a Customer Relations Representative - State Farm Agent Team Member with Kathlein Guinn - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. If you enjoy working with people, value integrity, and are passionate about helping customers understand their coverage while building lasting relationships, we'd love to meet you.
Account Representative - State Farm Agent Team Member Steve Kunkle - State Farm AgentAccount Representative - State Farm Agent Team MemberLos Lunas, NMFull timeDevelop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Customer Relations Representative - State Farm Agent Team Member Erin Carnett - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberAlbuquerque, NMFull timeAs a Customer Relations Representative - State Farm Agent Team Member with Erin Carnett - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
NewRemote CSR | Client Benefits Representative | Work From Home | Weekly Pay Globe Life AIL - Lisa RusselRemote CSR | Client Benefits Representative | Work From Home | Weekly PayAlbuquerque, NMRemoteFull timeIn this fully remote role, you'll connect with clients through scheduled Zoom appointments, answer questions, explain benefit options, and deliver exceptional customer service while helping working families protect what matters most. For more than 70 years , AO has provided life, accident, and supplemental health insurance benefits to union members, credit union members, associations, and their families throughout North America.
Customer Relations Representative - State Farm Agent Team Member Carlos Salazar - State Farm AgentCustomer Relations Representative - State Farm Agent Team MemberAlbuquerque, NMFull timeROLE DESCRIPTION: As an Customer Relations Representative - State Farm Agent Team Member for Carlos Salazar - State Farm Agent, you are vital to our daily business operations and customers’ success. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Account Representative - State Farm Agent Team Member Erin Carnett - State Farm AgentAccount Representative - State Farm Agent Team MemberAlbuquerque, NMFull timeROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Erin Carnett - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.
Account Representative - State Farm Agent Team Member Kathlein Guinn - State Farm AgentAccount Representative - State Farm Agent Team MemberAlbuquerque, NMFull timeROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Kathlein Guinn - State Farm Agent, you are vital to our daily business operations and customers’ success. If you enjoy working with people, value integrity, and are passionate about helping customers understand their coverage while building lasting relationships, we'd love to meet you.
NewCustomer Service Representative (Hybrid) Conduent IncCustomer Service Representative (Hybrid)Albuquerque, NMThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time.
Multi-Line Representative - State Farm Agent Team Member John Marcelli - State Farm AgentMulti-Line Representative - State Farm Agent Team MemberAlbuquerque, NMFull timeYou’re motivated by goals and growth , and you know how to turn needs-based conversations into confident buying decisions that truly help customers. Whether we’re helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference.
Insurance Account Representative - State Farm Agent Team Member Zehra Farooqui - State Farm AgentInsurance Account Representative - State Farm Agent Team MemberAlbuquerque, NMFull timeAs Insurance Account Representative - State Farm Agent Team Member for Zehra Farooqui - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.
Account Representative - State Farm Agent Team Member Rigo Castillo-Sanchez - State Farm AgentAccount Representative - State Farm Agent Team MemberAlbuquerque, NMFull timeEnthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Office Representative - State Farm Agent Team Member Rigo Castillo-Sanchez - State Farm AgentOffice Representative - State Farm Agent Team MemberAlbuquerque, NMFull timeEnthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
NewAccount Representative - State Farm Agent Team Member Samantha Marcus - State Farm AgentAccount Representative - State Farm Agent Team MemberAlbuquerque, NMFull timeDevelop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Account Representative - State Farm Agent Team Member Carlos Salazar - State Farm AgentAccount Representative - State Farm Agent Team MemberAlbuquerque, NMFull timeROLE DESCRIPTION: As Account Representative - State Farm Agent Team Member for Carlos Salazar - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments.
NewCustomer Service Representative / Dispatcher Unlimited Service GroupCustomer Service Representative / DispatcherAlbuquerque, NM$20–$26 / hourWork Order Management: Continuously monitor the status of work orders including SLAs (service level agreement or contractual response times), resolve scheduling issues, and coordinate with other internal departments when work orders are delayed. Customer Service: As a Customer Service & Dispatch Associate, most of your day will be spent in an office environment communicating with customers, technicians and other internal teams by phone, email, text or web-based systems.
Inside Sales/ Customer Service Representative Glass DoctorInside Sales/ Customer Service RepresentativeAlbuquerque, New Mexico$18–$25 / hourNeither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee’s employees; (2) supervise and control franchisee’s employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only.
CUSTOMER SERVICE REPRESENTATIVE - PT Cutter Holding Co.CUSTOMER SERVICE REPRESENTATIVE - PTAlbuquerque, NMActively uses the following to meet customer needs: Catering to customers; confer with customers by telephone or in person in order to provide information about products and services. Perform airfield management activities, which may include escorting passengers and or crew member's airfield via different traveling modes i.e. walking or driving of company vehicle.
NewPatient Services Representative Armada Physical TherapyPatient Services RepresentativeAlbuquerque, NM$17–$20 / hourFull timePRN brings together some of the most trusted PT brands across the West and Central U.S. Whether in the clinic or behind the scenes, we’re all about personalized care, smart clinical insight, and making every patient feel supported from start to finish. Assist front office with front office tasks when down time occurs including but not limited to: answering the phone, scanning documents into charts, scheduling patients, taking over the counter payments, filing, faxing, etc.
NewMember Service Manager - Call Center Nusenda Credit UnionMember Service Manager - Call CenterAlbuquerquePart timeYou'll be responsible for the oversight of staff performance to include coaching, developing, and training of employees as well as for completing monthly performance reviews, addressing human resources issues, and department performance reporting. Ensure that all call center performance metrics are met (call quality, mystery shop, productivity, AUX usage, service levels, abandon rates, employee satisfaction, member satisfaction, and other key performance metrics).
Account Representative - State Farm Agent Team Member Rick Buckner - State Farm AgentAccount Representative - State Farm Agent Team MemberAlbuquerque, NMFull timeROLE DESCRIPTION: As an account manager for Rick Buckner State Farm, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.
Field Service Representative - Power Distribution/Electrical Schneider Electric SEField Service Representative - Power Distribution/ElectricalAlbuquerque, NMAs a Field Service Representative, a typical day for you might include: Pre-site, startup, repair, preventive maintenance, and field modification of equipment Problem solving with customers, electricians, sales partners, technical support, District Service teams Completion of field service reports, expense reports, preventive maintenance, and startup data sheets Working with your Manager and/or Regional Service Director to resolve complex escalated issues Continuous learning and training on various products both in the field and in the classroom On some days, you may even: Travel throughout the region for local customer support or even countrywide travel. The ability to read blueprints/schematics Thorough understanding of principles of AC and DC power, various AC and DC supply circuit components 2+ years of field service repair and customer service with UPS (Uninterruptible power supply (UPS) systems, power distribution and switchgear, seamless automatic transfer switches (ATS), power distribution units, electrical, electro-mechanical or electronics related equipment 2+ years in Field Services or equivalent industry experience.
Client Services Representative National Veterinary AssociatesClient Services RepresentativeAlbuquerque, NMFor positions based in Colorado, NVA provides eligible employees with paid sick and safe leave and public health emergency leave in accordance with the requirements of Colorado's Healthy Families and Workplaces Act. If you have any doubts about a communication, feel free to visit our careers page to verify authenticity or email us at hiringhub@nva.com.
Sales Representative - Facility Services (Albuquerque, NM, US, 87113) Cintas CorpSales Representative - Facility Services (Albuquerque, NM, US, 87113)Albuquerque, NMWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday. Cintas Corporation helps more than one million businesses of all types and sizes get Ready to open their doors with confidence every day by providing products and services that help keep their customers' facilities and employees clean, safe, and looking their best.
Sales Representative - Facility Services CintasSales Representative - Facility ServicesAlbuquerque, NMWith offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best.
Financial Services Representative (Part-Time) World FinanceFinancial Services Representative (Part-Time)Rio Rancho, NMSuccess in this role requires the ability to manage a fast-paced workload, handle challenging conversations, and meet performance goals across sales, collections, tax services, and branch operations, with opportunities for performance-based earnings and advancement. The Financial Services Representative (FSR) is responsible for driving loan sales, managing past-due accounts, preparing tax returns, and working directly with customers to meet financial needs.
French Speaking Customer Service Representative MCI LCFrench Speaking Customer Service RepresentativeAlbuquerque, NMRemoteMCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.