NewIT Support Specialist JobotIT Support SpecialistRed Lion, PA$35–$39 / hourInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Perform regular system maintenance, including updating and installing new software, setting up new users, and ensuring the security of data and systems.
NewMedical Scribe - Float Oak Street HealthMedical Scribe - FloatYork, PA$17–$28.46At Oak Street Health, Clinical Informatics Specialists (CIS), or Medical Scribes, serve as vital clinical documentation assistants, supporting our primary care providers. Their contributions allow our interdisciplinary team to proactively identify and help close care gaps, provide preventative measures for chronic conditions, and provide great patient experiences.
NewMedical Scribe Oak Street HealthMedical ScribeHarrisburg, PA$17–$28.46At Oak Street Health, Clinical Informatics Specialists (CIS), or Medical Scribes, serve as vital clinical documentation assistants, supporting our primary care providers. Their contributions allow our interdisciplinary team to proactively identify and help close care gaps, provide preventative measures for chronic conditions, and provide great patient experiences.
NewProduction Operation Specialist ManpowerProduction Operation SpecialistHanover, PA$18–$20Our specialized recruiting teams assess and guide talent into meaningful, sustainable employment, while our PowerSuite technology enables deeper insight and smarter matching, helping candidates find opportunities that align with their strengths, experience, and career goals. Manpower® is a global leader in contingent staffing and permanent resourcing, providing companies with strategic and operational flexibility and creating talent at scale.
NewNeurology: Movement Disorder Specialist UPMC Central PANeurology: Movement Disorder SpecialistMechanicsburg, PAThe UPMC Pinnacle health system includes seven acute care hospitals with 1,161 licensed beds, over 160 outpatient clinics and ancillary facilities, more than 2,900 physicians and allied health professionals, and approximately 11,000 employees. UPMC Neurosciences Institute in Mechanicsburg/Harrisburg, PA has an exciting opportunity for a Movement Disorder Specialist expand clinical services in central Pennsylvania and play an integral role in providing high-quality, compassionate care.
NewRepair Specialist SafeliteRepair SpecialistKeymar, MD$22.75Learn to repair vehicle glass (in the classroom and hands on) with a focus on the Safelite Way of Fitting under the guidance of experienced technicians and Safelite leaders. • Manage work orders, customer documentation and customer communication through the Safelite handheld Mobile Resource Management (MRM) technology.
NewAssociate Medical Director CenterWell Senior Primary CareAssociate Medical DirectorLebanon, TX$310,000–$368,500 / yearAs the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more.
NewCertified Nurse Midwife, UPMC Obstetrics & Gynecology Specialists Lititiz, PA UPMC - University of Pittsburgh Medical CenterCertified Nurse Midwife, UPMC Obstetrics & Gynecology Specialists Lititiz, PALititz, PAProvide primary care in an ambulatory setting to women: preconception care, prenatal care, labor and delivery management, postpartum care, normal newborn care, well-woman gynecology, family planning, counseling in health promotion, maintenance and disease prevention. *Current licensure either in the state where the facility is located or, if the facility is in a state covered by the multistate Nursing Licensure Compact (NLC) agreement, a multistate license issued by a participating NLC state.
Centralized Clinical Support Representative - Medical Group Shared Services Centralized Clinical Support - Days WellSpan HealthCentralized Clinical Support Representative - Medical Group Shared Services Centralized Clinical Support - DaysYork, PALife in York County offers affordable housing options, higher education, a thriving arts and cultural community, historical attractions, parks, and recreational resources, a semi-professional baseball team, fine dining, and more - within an easy drive of major East Coast cities. Conducts outreach to patients by phone, mail, MyChart, secure messaging, and in-person to identify overdue preventative care services and to assist in scheduling appointments for these screenings/tests on behalf of the primary care offices.
Customer Service Support Specialist DENTALEZCustomer Service Support SpecialistLancaster, PAFull timeHandle inbound customer calls regarding repair requests/estimates, product inquiries, warranty concerns, product registrations and support needs with professionalism and courtesy. The Customer Service Support Specialist is responsible responsible for delivering exceptional customer service while handling repair requests and performing hands-on technical work.
Student Support Specialist (WSSD STUDENTS ONLY) CCRES, Educational & Behavioral Health ServicesStudent Support Specialist (WSSD STUDENTS ONLY)New Cumberland, Cumberland CountyAs a 501(c)(3) non-profit, CCRES Educational and Behavioral Health Services is an organization of dedicated and highly-trained staff members who provide quality services to schools, children, adults, and families. The mission of the Student Support Specialist Program is to provide high school students with hands-on experiences across various school roles, enabling them to make informed career choices in education or other critical school district positions.
Medical Simulation Specialist WellSpan HealthMedical Simulation SpecialistYork, PAOrganizes data collection and distribution for approved scholarly activities, quality improvement, and research related to medical simulation training sessions, as well as operational metrics and annual reports of simulation center activity. Design and create surgical and other scenarios, using moulage, molds and casting with silicone, and 3-D printing of required equipment appropriate for the training scenarios.
Transportation Support Specialist Grocery Outlet IncTransportation Support SpecialistMiddletown, PAAbout The Team: Our Supply Chain and Logistics team mission is to provide top notch service to our stores and purchasing teams- contributing to the goal to make Grocery Outlet the first choice for bargain minded customers while touching lives for the better. About The Role: The Transportation Support Specialist provides essential administrative support to the transportation team and is responsible for assuring and coordinating scheduled shipments.
Sales Support, Clinical Specialist - VeriSight 3D ICE (Intracardiac Echo) (Central PA) PhilipsSales Support, Clinical Specialist - VeriSight 3D ICE (Intracardiac Echo) (Central PA)York, PA$154,000–$190,000 / yearGiven this is an expanding and entrepreneurial business, an instinctively hands-on approach will be required; in this role you will demonstrate high levels of autonomy, individual initiative and motivation to achieve individual and shared goals, a drive for high clinical aptitude, as well as sustain a solutions-orientated selling and an educational mindset complemented by outstanding internal and external communication skills, while exemplifying Philips shared values and a commitment to driving a world-class sales culture. Your role: The VeriSight Intracardiac Devices Clinical Specialist is accountable for building, maintaining, and providing outstanding technical and clinical product support, systems support, and sustained education to health care providers (HCP) and allied health professionals (AHP) around the VeriSight platform.
System Support Specialist 1 Becton Dickinson and CoSystem Support Specialist 1MD$66,700–$106,700 / yearWaters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. The SSS1 works under general direction and collaborates closely with Field Service, Engineering subject matter experts (SMEs), Quality, Manufacturing and R&D partners to investigate issues, analyze performance data and support sustaining and continuous improvement initiatives.
System Support Automation Specialist - COR Becton Dickinson and CoSystem Support Automation Specialist - CORMDWaters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. Conduct comprehensive, data-driven root cause investigations to proactively identify, troubleshoot, and resolve issues in complex automated laboratory systems, ensuring sustained performance and reliability for customers.
NewMedical Assistant/Clinical Service Specialist, Full-Time - Lancaster, PA Vivo InfusionMedical Assistant/Clinical Service Specialist, Full-Time - Lancaster, PALancaster, PA$20–$25 / hourThe employee may be required to use safety equipment, PPE (personal protective equipment) that may include but not be limited to face shield or goggles, non-slip shoes, gloves, mask, and other protective garments and equipment. Must possess outstanding communication and interpersonal skills with ability to communicate professionally and effectively with other staff members, patients and physicians.
Specialist, Medical Affairs Becton Dickinson and CoSpecialist, Medical AffairsSparks, MD$75,800–$121,300 / yearWaters collaborates with analytical laboratories around the world to advance the release of effective, high-quality medicines, assure the safety of food and water, and drive better patient outcomes by detecting diseases earlier, managing routine infections, and combatting growing antibiotic resistance. This role provides insight on intended use, laboratory workflows, and patient impact/clinical unmet needs to help ensure alignment with real-world clinical practice while partnering with other Medical Affairs functions, as well as R&D, Quality, Regulatory, and Commercial teams.
NewAdministrative Support Specialist Select Medical CorpAdministrative Support SpecialistCamp Hill, PASelect Medical and its parent company, Select Medical Holdings Corporation (NYSE: SEM), are based in Mechanicsburg, Pennsylvania, and are honored to be recognized as one of America's Best-In-State (Pennsylvania) Employers 2020 by Forbes. Select Medical strives to provide our employees with a solid work-life balance, as we understand that happy employees have both fulfilling careers and fulfilling lives beyond our doors.
Portfolio Support Specialist AgFirstPortfolio Support SpecialistMount Joy, PennsylvaniaServe as point of contact for customers during early-stage delinquency activities with focused contact to appropriate borrowers and ensuring the Association has completed a minimum of two contacts with all delinquent customers prior to transition to Credit Resolution Team. This role works closely with association-wide teams to ensure the efficient delivery of financial products and services, fostering strong collaboration through effective communication and teamwork.
Portfolio Support Specialist Horizon Farm Credit, ACAPortfolio Support SpecialistMechanicsburg, Pennsylvania$56,800–$69,900Serve as point of contact for customers during early-stage delinquency activities with focused contact to appropriate borrowers and ensuring the Association has completed a minimum of two contacts with all delinquent customers prior to transition to Credit Resolution Team. This role works closely with association-wide teams to ensure the efficient delivery of financial products and services, fostering strong collaboration through effective communication and teamwork.
CORE Support Specialist I Switch IncCORE Support Specialist IHarrisburg, PARemoteYou act as the primary point of contact for customer incidents and service requests, coordinating with carriers and internal teams to restore service. This role provides front-line operational support for services delivered through Switchs Combined Ordering Retail Ecosystem (CORE).
NewSpecialist - Client Support Treasury Management Fulton BankSpecialist - Client Support Treasury ManagementLancaster, Pennsylvania$18.56–$29.38 / hourThis role focuses on responding to client inquiries, troubleshooting routine issues, and supporting the daily operation of services such as ACH, wire transfers, Positive Pay, liquidity management, and other treasury solutions. Responsibilities: Serve as the primary point of contact for commercial clients regarding Treasury Management products, responding to general and technical inquiries related to product functionality, transaction processing, and account setup.
Customer Support Specialist Buckeye CorrugatedCustomer Support SpecialistLancaster, PennsylvaniaThis role provides internal support and serves as a liaison between BCI’s sales team and clients while supporting all internal departments including Creative Services, Sales, Customer Support, Procurement, Manufacturing and Finishing. Located in ten states, our services and capabilities include custom-designed corrugated packaging, point-of-purchase displays, point-of-sale packaging along with fulfillment and logistics.
Behavioral Science Education Specialist - Nursing Medical Education - Days WellSpan HealthBehavioral Science Education Specialist - Nursing Medical Education - DaysYork, PAInstructs residents and medical students in the assessment and management of psychological disorders and conditions commonly encountered in primary care, promotes awareness of behavioral health community resources and assists with referrals. Teaches patient-centered interviewing and office-based counseling skills through direct observation and supervision which may include videotape review and critique of doctor-patient encounters.
NewMedical Records Specialist WellSpan HealthMedical Records SpecialistLebanon, PAPerforms related clerical duties such as photocopying, scanning, answering telephones, setting up/maintaining computer files, reporting productivity data, and distributing incoming mail and reports, operates a PC, scanner, copier and other office equipment. Essential Functions: Assembles medical records and analyzes for quantitative deficiencies and assigns deficient records to appropriate providers per applicable regulatory and accreditation requirements while abiding by the Rules & Regulations set forth by the Medical Staff.
Mental Health - Peer Support Specialist Keystone Human ServicesMental Health - Peer Support SpecialistHarrisburg, PennsylvaniaAs a Peer Support Specialist, you will provide peer support services and act as an advocate for individuals living with mental illness across emergency, outpatient and inpatient settings. Keystone Mental Health Services is currently seeking a Peer Support Specialist to join our team in providing individualized, person-directed support in the area of mental health.
Operations Support Specialist (Sunday- Thursday 7pm-3:30am) Flagger Force, LLCOperations Support Specialist (Sunday- Thursday 7pm-3:30am)Hummelstown, PennsylvaniaFull timeNon-Traditional shifts may be responsible to book hotels for field employees traveling outside of their home location, reset field employee passwords, and resolve simple IT issues. . Utilize GPS tracking software to monitor locations of field employees and equipment to ensure best route options when dispatching client orders. .
Health Information Management Support Specialist - Health Information Management Penn State Milton S Hershey Medical CenterHealth Information Management Support Specialist - Health Information ManagementHershey, PAPenn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below: Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton). Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.
Medical Records Specialist Home Health - Full-time Enhabit Home Health & HospiceMedical Records Specialist Home Health - Full-timeYork, PennsylvaniaFull timeWith strong organizational stability, a commitment to excellence, and careers rooted in purpose, Enhabit empowers team members to build forward-moving careers while expanding what’s possible for care in the home. Consistently recognized as a great place to work, Enhabit delivers exceptional care and fosters a collaborative culture that supports professional growth and ongoing development.
Medical Records Specialist Home Health Full time Enhabit IncMedical Records Specialist Home Health Full timeYork, PAWith strong organizational stability, a commitment to excellence, and careers rooted in purpose, Enhabit empowers team members to build forward-moving careers while expanding what's possible for care in the home. Must be able to safely drive an automobile in all types of weather conditions* For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license.
NewSupport Specialist Intermediate - Information Systems End User Services Penn State Milton S Hershey Medical CenterSupport Specialist Intermediate - Information Systems End User ServicesHershey, PASUMMARY OF POSITION: Responsible for performing moderately complex tasks remotely and in the field relating to network operations, telecom operations, electronic device operations (personal computers, printers, card readers, mobile devices, workstations on wheels), installations, and/or maintenance. Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below: Be Well with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
Vaccine Support Specialist Zoetis USVaccine Support SpecialistLewisberry, PennsylvaniaThis role will ensure efficient, timely, and equitable delivery of poultry vaccines to target populations, working closely with the Vaccine Delivery Manager, Poultry Account Managers, Poultry Marketing, Global Manufacturing & Supply and Managed Service teams. This role will be responsible for providing training and education to customers to ensure best practices are followed in vaccine mixing and handling, and they will conduct audits to evaluate day of age spray applications are properly completed.
NewSpecialist Client Support Treasury Management Fulton Financial CorpSpecialist Client Support Treasury ManagementLancaster, PA$18.56–$29.38 / hourThis role focuses on responding to client inquiries, troubleshooting routine issues, and supporting the daily operation of services such as ACH, wire transfers, Positive Pay, liquidity management, and other treasury solutions. Serve as the primary point of contact for commercial clients regarding Treasury Management products, responding to general and technical inquiries related to product functionality, transaction processing, and account setup.
NewCustomer Support Specialist - IT Constellation Energy Generation, LLC.Customer Support Specialist - ITMiddletown, PennsylvaniaFull timeProject Support – coordinate and or execute projects involving IT resources and client engagement Works with project teams to ensure the timely and successful delivery of IT projects related to end user devices or support of hardware related to client engagement. Also, provides technical support for Executive/VIP clients, high profile meetings/events, video conference equipment and BU specific IT requests such as projects, restoration services, storm duty and emergency response as needed.
User Support Specialist SercoUser Support SpecialistHarrisburg, PAThe Army PPB BOS program is seeking a User Support Specialist to provide Tier 1 user support for PPB BOS applications, ensuring end users can effectively access and use cPROBE applications and analytical tools. Actual base salary will be determined by a variety of factors, including but not limited to, the scope of the role, relevant experience, job-related knowledge, education and training, key skills, and geographic market considerations.
ROI Medical Records Specialist MRO CorporationROI Medical Records SpecialistLancaster, Pennsylvania$16–$22 / hourFull timeResponsibilities: Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request. Overview: The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*.
Heavy-Duty Parts Technical Support Specialist Dorman Products IncHeavy-Duty Parts Technical Support SpecialistPA$20.14–$27.26 / hourThe actual base pay offered to the successful candidate will depend on multiple factors, including but not limited to job-related knowledge and skills, experience, business needs, geographical location, and internal pay equity. Deliver technical support by helping customers identify the right heavy-duty truck parts from Daytons and our vendors catalogs, explaining product specifications, compatibility, and application details.
MSP Tech GURU - IT Support Specialist Bluetek IT SolutionsMSP Tech GURU - IT Support SpecialistMechanicsburg, PA$45,000–$65,000You will work closely with our team to maintain high levels of customer satisfaction, ensuring seamless IT operations across desktops, laptops, mobile devices, and network infrastructure. Join Bluetek IT Solutions as an IT Service Guru and be at the forefront of delivering exceptional IT support services to our valued clients.
NewMedical Assistant Bilingual Front Concentra Inc.Medical Assistant Bilingual FrontHarrisburg, PAPrepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing. Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations).
Medical Assistant Concentra Inc.Medical AssistantLancaster, PAEducation Level: Vocational/Technical/Business School - Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations) Job-Related Experience - Customarily has at least six months or more of medical assistant experience - Knowledge of medical procedures and medical terminology - Working knowledge of occupational medicine requirements (state specific) preferred Job-Related Skills/Competencies - Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility - Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions - Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism - The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies - Able to communicate both verbally and in writing in a clear, and professional manner - Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues - Must participate in initial and ongoing training as required - Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection - Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications. The Medical Support Specialist (MSS) is responsible for performing routine medical and testing procedures under direct supervision of the treating clinician as well as supports in other areas of the facility as needed including registration and referral management.
NewMedical Assistant Float ConcentraMedical Assistant FloatCarlisle, PennsylvaniaPrepare patients for physical examinations, including taking vital signs and any required or requested ancillary testing including but not limited to vaccines and injections, phlebotomy, PFTs, audiogram testing and respirator fit testing. Graduate of an accredited medical assistant program with completion of an externship highly preferred, OR at least one year of direct patient care experience as a medical assistant, OR military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations).
Spec 4, Medical Science Liasion Kaygen Inc.Spec 4, Medical Science LiasionSparks, MD$41–$51 / hourThis role is responsible for leading scientific exchange with key external stakeholders, supporting Medical Affairs initiatives, and helping translate IDAST data into clinically meaningful insights for clinical microbiology laboratories, antimicrobial stewardship programs, infectious disease clinicians, pharmacists, and health-system decision-makers. The US Medical Science Liaison, Automated Identification and Antimicrobial Susceptibility Testing Solutions (IDAST) serves as a field-based scientific expert supporting Waters Advanced Diagnostics portfolio of automated organism identification, antimicrobial susceptibility testing, and resistance-related diagnostic solutions .
Therapeutic Activity Specialist WellSpan HealthTherapeutic Activity SpecialistYork, PALife in York County offers affordable housing options, higher education, a thriving arts and cultural community, historical attractions, parks and recreational resources, a semi-professional baseball team, fine dining, and more - within an easy drive of major East Coast cities. Demonstrates leadership through collaboration with other team members, maintaining positive solution-focused communication, taking initiative, leading by example, demonstrating open and consistent communication, understanding of diagnosis and clinical interventions, and investing in the development and growth of staff and the program.
Benefits Specialist, Human Resources Irex ServicesBenefits Specialist, Human ResourcesLancaster, PAIf you have a background in administration, customer service, office support, or HR and enjoy working with people, staying organized, and learning new skills, this could be a great opportunity to build a career in Human Resources. Excellent verbal and written communication skills with the ability to interact professionally and tactfully with employees, vendors, and internal stakeholders.
Nurse Practitioner or Physician Assistant – University of Maryland Medical System, Upper Chesapeake –Hospital Medicine Specialty Team GlycareNurse Practitioner or Physician Assistant – University of Maryland Medical System, Upper Chesapeake –Hospital Medicine Specialty TeamBel Air, MD$93,600–$101,244 / yearUnlike many inpatient positions, GlyCare providers practice within a highly collaborative and structured environment that offers predictable daytime rounding schedules, comprehensive specialty training, and greater scheduling flexibility. We are seeking motivated Advanced Practice Providers who want more than a traditional role — clinicians who are eager to grow their expertise, develop a specialty skill set, and make a meaningful impact on patient outcomes.
Medical Assistant I (62702) Union Community CareMedical Assistant I (62702)Lebanon, PAServes as a patient experience advocate by being a positive influence at all times when interacting with patients, visitors, and colleagues; communicates with all patients, visitors, and colleagues in a professional manner while keeping customer service a top priority. Collaborates with care coordination to communicate all pertinent information for promoting coordinated activities among specialists, hospital admits, and emergency department visits to obtain all necessary patient information as well as any other necessary information needed to ensure continuity of care.
Medical Science Liaison Spec 4 Pyramid Consulting, IncMedical Science Liaison Spec 4Sparks, MDRemote$60–$84 / hourThis role is responsible for leading scientific exchange with key external stakeholders, supporting Medical Affairs initiatives, and helping translate IDAST data into clinically meaningful insights for clinical microbiology laboratories, antimicrobial stewardship programs, infectious disease clinicians, pharmacists, and health-system decision-makers. Must have skills: - The US Medical Science Liaison, Automated Identification and Antimicrobial Susceptibility Testing Solutions (IDAST) serves as a field-based scientific expert supporting Waters Advanced Diagnostics’ portfolio of automated organism identification, antimicrobial susceptibility testing, and resistance-related diagnostic solutions.
HR Specialist Mercury ElectronicsHR SpecialistSeven Valleys, PA$24–$26 / hourFull timeMercury Electronics is a fast growing contract manufacturer with over 230 employees and over 80 years of experience producing high quality cable assemblies, wiring harnesses, control panels, electromechanical assemblies and sub-assemblies. Administering enrollment in insurance programs (health, dental, vision, life, disability, and AFLAC) in Mercury's corporate HRIS system, Insurance company websites, payroll software and files Answering questions from employees regarding benefits.