This to also include installs and configuration of desktop images; Provide data analysis and management reports using various report generators associated with database systems, and export target data to Excel, Access, and Word tables for management use or CMS quarterly report submission; Set-up new users with phones, printers, scanners, and other hardware and applications; Conduct analysis and research on informational needs and technology trends, and apprise management and staff, either verbally or via documentation; Administer database systems; create and maintain database forms and templates, test and upgrade, as needed; Coordinate automation projects and specifications; Ensure internet directory and intranet site is maintained with most up-to-date information; Act as the liaison for the City Attorney Office with other City departments, including Technology Innovation, and with outside vendors; Keep and maintain records of complex issues, and report to proper sources when appropriate; Provide end-user training or coordinate needed trainings on various office applications; Provide first level support for printers, copiers, and scanners; Work within the City's hazardous waste/recycling requirements to discord old equipment, batteries, and toner; and. Four-year degree from an accredited college or university in information systems or a closely related field AND three years' experience in end-user support and training, business software applications, computer operating systems, and network management.