Clinical Nurse Specialist AscensionClinical Nurse SpecialistEvansville, INOne or more of the following required: Clinical Nurse Specialist credentialed from the American Nurses Credentialing Center (ANCC) obtained within 6 Months (180 days) of hire date or job transfer date. Clinical Nurse Specialist credentialed from the American Association of Critical Care Nurses (AACN) obtained within 6 Months (180 days) of hire date or job transfer date.
NewMaternal Fetal Medicine Specialist Needed in Indiana CHG HealthcareMaternal Fetal Medicine Specialist Needed in IndianaLafayette, INThe surrounding area has access to water sports, kayaking, trail walking, rock climbing, horseback riding, camping, and over 40 parks with an extensive trail system. Your CompHealth recruiter will be your advocate assisting you with contract negotiation, including pay, benefits, and incentives with insights into facilities and national market trends.
Regional eMarketing Specialist Lennar HomesRegional eMarketing SpecialistCarmel, IN$24.35–$30 / hourFull timeLennar is one of the nation's leading homebuilders, dedicated to making an impact and creating an extraordinary experience for their Homeowners, Communities, and Associates by building quality homes and providing exceptional customer service, giving back to the communities in which we work and live in, and fostering a culture of opportunity and growth for our Associates throughout their career. We reasonably expect the base compensation offered for this position to range from an hourly rate of $24.35 - $30, subject to adjustment based on business-related factors such as employee qualifications, geographic pay differentials (e.g., cost of labor/living, etc.), and operational considerations.
Medical Billling Specialist DaMar Staffing SolutionsMedical Billling SpecialistIndianapolis, IndianaPrepare and submit billing data and medical claims to insurance companies including any additional clinical information as necessary. High School Diploma, 3+years of experience in a health care financial setting or medical office setting.
Medical Management Specialist I Elevance HealthMedical Management Specialist IIndianapolis, IndianaGathers clinical information regarding case and determines appropriate area to refer or assign case (utilization management, case manage Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.
Medical Support Specialist - Licensed Practical Nurse (LPN) Biolife Plasma ServicesMedical Support Specialist - Licensed Practical Nurse (LPN)Muncie, IN$23.04–$31.68 / hourThe actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE).
Center Apheresis Medical Specialist BelcanCenter Apheresis Medical SpecialistIndianapolis, IN$40–$55 / hourThe Center Apheresis Medical Specialist will be responsible for oversight and performance of leukapheresis procedures in accordance with all approved SOPs and FDA regulations as well as monitoring donor status before, during, and after procedures, monitoring for and managing adverse reactions and adjusting the procedure as needed. The ability to organize, prioritize and complete daily, weekly and monthly tasks in a high paced, highly regulated environment following strict protocols in regards to audits and detailed documentation.·
Medical Asst.- EPIC Support Specialist-Clinic 219 Health NetworkMedical Asst.- EPIC Support Specialist-ClinicEast Chicago, INIf performing as Clinical Support: Successful completion of an accredited Medical Assistant program required OR active current certification as a Registered Medical Assistant or Certified Medical Assistant required; Six months previous experience as a Medical Assistant preferred; Must maintain current CPR certification and TB certification. Position: Epic Support Specialist Clinic Location: Various locations within Northwest Indiana; travel required Job Summary: The EPIC Support Specialist displays an advanced understanding of the EPIC electronic medical record system and theorganizations specific office workflows.
Medical Billing & Coding Specialist HLC The Salvation Army USAMedical Billing & Coding Specialist HLCIndianapolis, INJob Description: As the Medical Billing and Coding Specialist, you will perform all aspects of the billing process with insurance companies and other payers, including but not limited to eligibility and benefit verifications, referrals, prior authorizations, claim submissions, appeals, and payment processing …ensuring that the Mission of The Salvation Army is effectively carried out. Skills/Abilities: Able to speak, write and understand English in a manner sufficient for effective communication with leadership, field personnel, and clientele.
Medical Front Office Patient Service Specialist KORT Select Medical CorpMedical Front Office Patient Service Specialist KORTNew Albany, INWhen patients enter our outpatient physical therapy center in New Albany, we want them to have an exceptional experience - starting at the front desk. Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team.
Medical Billing, Coding, & Clinical Documentation Specialist: Health Department Madison County IndianaMedical Billing, Coding, & Clinical Documentation Specialist: Health DepartmentAnderson, INThis independent contractor will serve as the department's primary resource for medical coding, clinical documentation, and reimbursement processes, ensuring accurate coding, compliant documentation, and timely claim submission for services provided through the department's clinics and programs. The Madison County Health Department is seeking an experienced Medical Billing, Coding, and Clinical Documentation Specialist to provide billing, coding, and documentation support for a variety of public health clinical programs.
Senior Zone Installation Specialist, Medical Imaging (Travel: Midwest Zone) PhilipsSenior Zone Installation Specialist, Medical Imaging (Travel: Midwest Zone)Indianapolis, IN$31–$49 / hourPerforms all administrative duties within established Philips and regulatory timeframes, which may include timesheets, service work orders, expense reports, Field Change Orders, preventative maintenance, installation documents, site and service documentation, and other related paperwork. Zone Installation Specialist must demonstrate the ability to take ownership and lead in difficult customer circumstances and show a sense of urgency about delivering results, ability to establish the priorities of the moment by assessing the priorities communicated by the Site Team or the customer at any level.
Medical Records Specialist - South Bend Orthopedics Surgical Care Affiliates LLCMedical Records Specialist - South Bend OrthopedicsSouth Bend, INAs part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Founded on the principle of providing excellence in orthopedics, SBO has been serving the needs of the northern half of Indiana and southern Michigan since 1947 and functions as the Orthopaedic Surgeons for The University of Notre Dame Athletics Department since 1949.
Medical Records Specialist III Deaconess Clinic DowntownMedical Records Specialist IIIEvansville, INIn this role, youll support all areas of the Medical Records Department by maintaining, processing, and retrieving patient information to ensure timely, accurate access for internal and external customers. Youll play a vital role in protecting the integrity of patient records while delivering exceptional service and supporting efficient healthcare operations.
Medical Support Specialist – Licensed Practical Nurse (LPN) TakedaMedical Support Specialist – Licensed Practical Nurse (LPN)Muncie, IndianaThe actual hourly wage offered may depend on a variety of factors, including the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. You will determine donor eligibility; to include, proper management of informed consent, AIDS education and confidential self-exclusion, medical history interview and acceptance requirements, physical examination, blood testing, and reviewing Serological Protein Electrophoresis (SPE). .
ROI Medical Records Specialist MRO CorporationROI Medical Records SpecialistIndianapolis, Indiana$16–$22 / hourFull timeResponsibilities: Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request. Overview: The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*.
Medical Records Specialist - South Bend Orthopaedics SCA HealthMedical Records Specialist - South Bend OrthopaedicsSouth Bend, IndianaAs part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Overview: Founded in 1947, South Bend Orthopaedics (SBO), a proud partner of OrthoAlliance, provides specialized care for musculoskeletal surgery, orthopedic rehabilitation and the treatment of sports and work-related injuries.
Medical Coder - Audit Specialist BriljentMedical Coder - Audit SpecialistIndianapolis, IndianaRemoteThis role is responsible for reviewing medical records and claims-related documentation for coding accuracy, identifying billing and compliance issues, preparing audit documentation and reports, and supporting appeals activities. Brijlent is seeking a detail-oriented Certified Medical Coder / Medical Record Audit Specialist to support coding accuracy, medical record review, and billing compliance activities for Indiana Medicaid programs.
RCM / Collections Specialist / Medical Biller - Remote - Eastern Time Zone Option Care Health IncRCM / Collections Specialist / Medical Biller - Remote - Eastern Time ZoneIndianapolis, INRemote$20–$22 / hourBasic Qualifications & Interests: Basic level skill in Microsoft Excel (for example: opening a workbook, inserting a row, selecting font style and size, formatting cells as currency, using copy, paste and save functions, aligning text, selecting cells, renaming a worksheet, inserting a column, selecting a chart style, inserting a worksheet, setting margins, selecting page orientation, using spell check and/or printing worksheets). Basic level skill in Microsoft Word (for example: opening a document, cutting, pasting and aligning text, selecting font type and size, changing margins and column width, sorting, inserting bullets, pictures and dates, using find and replace, undo, spell check, track changes, review pane and/or print functions).
Medical Records Specialist III Deaconess Health SystemMedical Records Specialist IIIEvansville, IndianaIn this role, you'll support all areas of the Medical Records Department by maintaining, processing, and retrieving patient information to ensure timely, accurate access for internal and external customers. You'll play a vital role in protecting the integrity of patient records while delivering exceptional service and supporting efficient healthcare operations.
NewSwiss Turning Specialist — Medical Devices Avalign TechnologiesSwiss Turning Specialist — Medical DevicesWarsaw, INSet up, operate, and maintain CNC Swiss-style lathes; perform changeovers, program debugging, tool changes, and fine adjustments. 3+ years operating Swiss-style lathes in manufacturing preferred, or 3+ years on traditional multi‑axis CNC lathes.
Medical Account Specialist II - HEMATOLOGY - INDIANAPOLIS, IN Regeneron Pharmaceuticals IncMedical Account Specialist II - HEMATOLOGY - INDIANAPOLIS, INIndianapolis, IN$158,950–$220,000 / yearFacilitate partnership with multiple collaboration partners; Regional Director, Territory-based Oncology Account Specialists, Reimbursement Specialists to proactively resolve customer needs, identify market dynamics and trends, and develop strategies which support brand and corporate objectives in assigned territory. Build our future together: The Hematology Oncology Account Specialist is responsible for engaging Oncology specialists and other key Oncology customers within a geographical universe and settings, including academic centers, large group practices, IDNs, and community accounts in support of the launch of our Multiple Myeloma product.
Medical Sales Specialist EVEXIAS Health SolutionsMedical Sales SpecialistIndianapolis, IN$40,000–$600,000Bonus Opportunity: Qualified candidates may also have the chance to manage and grow an existing book of business already established in the Indianapolis market — giving you a head start with revenue from day one, on top of the new accounts you build yourself. Through our proprietary EvexiPEL® method, we help medical providers offer cutting-edge hormone therapy that changes patient outcomes – and we need passionate, driven individuals to help expand our reach.
Medical Account Specialist II - INDIANAPOLIS, IN Regeneron Pharmaceuticals IncMedical Account Specialist II - INDIANAPOLIS, INIndianapolis, IN$158,950–$220,000 / yearDevelops strong working relationships with customers, collaboration colleagues and Internal contacts - Clinics, physicians, nurses, additional important health care providers, key patient advocacy support groups, collaboration teammates, Reimbursement and Access Specialist team, Clinical Nurse Educators, Marketing, National Accounts, Training and Trade. This role involves developing and executing account strategies to grow market share, building relationships with clinicians, nurses, and patient advocacy groups, and collaborating with cross-functional partners (e.g., Reimbursement and Access, Regional Science Managers) to address customer needs and market dynamics.
Medical Account Specialist II - NEUROLOGY - INDIANAPOLIS, IN Regeneron PharmaceuticalsMedical Account Specialist II - NEUROLOGY - INDIANAPOLIS, INIndianapolis, IndianaDevelops strong working relationships with customers, collaboration colleagues and Internal contacts - Clinics, physicians, nurses, additional important health care providers, key patient advocacy support groups, collaboration teammates, Reimbursement and Access Specialist team, Clinical Nurse Educators, Marketing, National Accounts, Training and Trade. This role involves developing and executing account strategies to grow market share, building relationships with clinicians, nurses, and patient advocacy groups, and collaborating with cross-functional partners (e.g., Reimbursement and Access, Regional Science Managers) to address customer needs and market dynamics.
Coder Specialist - Remote Beacon Health SystemCoder Specialist - RemoteGranger, INRemoteReviews and analyzes discharged patient medical records to ensure all applicable patient data is available for coding and abstracting by checking the diagnosis and procedure to ensure accurate coding and sequencing as specified by established coding principles and guidelines following AHA AHIMA and CMS coding guidelines for outpatient and inpatient records. Attainment of certification as either RHIT Registered Health Information Technician RHIA Registered Health Information Administrator CCS Certified Coding Specialist CCS-P Certified Coding Specialist-Physician CPC Certified Professional Coder or CPC-H Certified Professional Coder-Hospital as well as knowledge and training in more than two work types.
School-based Life Skills Specialist Cummins Behavioral Health SystemsSchool-based Life Skills SpecialistGreencastle, IN$20Primarily work with students during the school day in the classroom or school office; before/after school and early evening hours will also be utilized to support students and families either at school or in the student’s home. In this role, you will work directly with school-aged students to provide life skills education and support, fostering social, emotional, and behavioral development.
EHR Systems Analyst & Support Specialist Damien CenterEHR Systems Analyst & Support SpecialistIndianapolis, IN$70,000The EHR Systems Analyst and Support Specialist serves as the primary support resource for end users of the organization’s electronic health record (eClinicalWorks) and acts as the subject matter expert (SME) for FQHC and Patient-Centered Medical Home (PCMH) workflows, requirements and system optimization. This position is responsible for providing helpdesk support, troubleshooting system issues, analyzing and configuring workflows, supporting quality initiatives, and ensuring the EHR is optimized to meet operational, regulatory, and reporting requirements unique to Federally Qualified Health Centers and PCMH-recognized organizations.
Healthcare & Insurance - Patient Access Specialist TalentBurst, Inc.Healthcare & Insurance - Patient Access SpecialistNorth Vernon, IN$20 / hourFrequent Interactions With Associates, Patient Care Providers, Patients, And Visitors That Require Associate To Verbally Communicate As Well As Hear And Understand Spoken Information, Alarms, Needs, And Issues Quickly And Accurately, Particularly During Emergency Situations. Schedules Patient Visits And Procedures For Multiple Hospitals And Outpatient Centers Which Involves Coordinating And Adhering To Many Departments And Their Clinical Protocols.
Human Resources Specialist The Fountain Group LLCHuman Resources SpecialistIndianapolis, INProcess and enter timely and accurate confidential employee information and changes in the HRIS (WorkDay), including new hires, terminations, promotions, salary changes, leave of absences, benefit enrollments, direct deposits, general deductions, etc. Additionally responsible for processing the company's Human Resources (HR) transactions, providing functional support for various HR systems and policies, administering the company's employee benefit plans, and supporting the processing of payroll for the organization.
Patient Access Specialist TalentBurst, Inc.Patient Access SpecialistSalem, IN$20–$20.50 / hourHigh School Diploma Or Gedat Least One Year Of Call Center Experience attention To Detail strong Customer Service Experience ability To Multi-Task And Navigate Between Multiple Computer Systems Simultaneously ability To Handle A Large Volume Of Incoming Calls. Frequent Interactions With Associates, Patient Care Providers, Patients, And Visitors That Require Associate To Verbally Communicate As Well As Hear And Understand Spoken Information, Alarms, Needs, And Issues Quickly And Accurately, Particularly During Emergency Situations.
Fitness Specialist Beacon Health SystemFitness SpecialistElkhart, INFitness Specialist in Elkhart, IN - Careers at Beacon Health System - Jobs in Healthcare Fitness Specialist in Elkhart, IN - Careers at Beacon Health System - Jobs in Healthcare. Within 90 days of employment, certification through the Certified Strength and Conditioning Specialist (CSCS) or American College of Sports Medicine (ACSM) in one of the following is required: Certified Personal Trainer.
Insurance Specialist (BHS) Beacon Health SystemInsurance Specialist (BHS)Granger, INThe knowledge, skills, and abilities as indicated above are normally acquired through the successful completion of an associate''s degree majoring in medical billing, medical coding, health informatics, health information technology or a related healthcare field certification. Insurance Specialist (BHS) in Granger, IN - Careers at Beacon Health System - Jobs in Healthcare Insurance Specialist (BHS) in Granger, IN - Careers at Beacon Health System - Jobs in Healthcare.
Patient Collections Specialist Beacon Health SystemPatient Collections SpecialistGranger, INThe Patient Billing & Collections Specialist is responsible for the analysis, resolution, and collection of complex self-pay patient accounts, requiring a strong working knowledge of healthcare billing workflows, collections regulations, and financial assistance programs. Patient Collections Specialist in Granger, IN - Careers at Beacon Health System - Jobs in Healthcare Patient Collections Specialist in Granger, IN - Careers at Beacon Health System - Jobs in Healthcare.
Associate Claims Specialist - Workers Compensation - Central Region Liberty Mutual Holding Company IncAssociate Claims Specialist - Workers Compensation - Central RegionIndianapolis, INRemoteAs a Workers Compensation Associate Claims Specialist, you will develops the knowledge and skills needed to conduct thorough investigations, make decisions about liability / compensability, evaluate losses, negotiate settlements and manage an inventory of commercial property/casualty and disability claims by participating in a comprehensive training program, one-on-one mentoring, and on-the-job training. Investigates new claims by reviewing first reports of loss and supporting materials, determines the best first point of contact (claimants, customers, witnesses, etc.) to gather information regarding injuries or loss refers tasks to auxiliary units as necessary and posts file accordingly.
Medical Assistant Certified-OBGYN Office RIVERVIEW HOSPITAL ASSOCIATIONMedical Assistant Certified-OBGYN OfficeNoblesville, INMay Perform telephone triage asking details of illness, answering questions, ensuring information is available, and reviewing phone calls with the nurse practitioner or physician as appropriate. The Certified Medical Assistant assists in preparation for patient care, provides care coordination, clinical documentation, and other clinical support functions in a physician practice office setting.
Medical Assistant Certified-OBGYN Office RIVERVIEW HOSPITALMedical Assistant Certified-OBGYN OfficeNoblesville, INPart timeMay Perform telephone triage asking details of illness, answering questions, ensuring information is available, and reviewing phone calls with the nurse practitioner or physician as appropriate. The Certified Medical Assistant assists in preparation for patient care, provides care coordination, clinical documentation, and other clinical support functions in a physician practice office setting.
Parts Specialist ProLift Toyota Material HandlingParts SpecialistIndianapolis, IndianaSupport the technicians by processing parts orders in a timely manner Answer parts telephone calls and wait on walk in customers promptly and courteously Assist customers by researching parts from the manufacturer's parts manuals Prepare parts quotes; once approved enter orders in the computer Operate in a professional and courteous manner to exceed customer expectations both in presentation and communication Promote ProLift Toyota Material Handling's philosophies, vision, strategies and value of "Doing the Right Thing"; Promote the TLM "Toyota Lean Management" philosophy Educational/Job Requirements . The ideal candidate will effectively source purchases from online or catalogue inventory which requires excellent verbal and written communication skills to associates, customers, and managers, while protecting the organization's values by maintaining confidential and sensitive information.
PPG Clinical Specialist MA Parkview Health System IncPPG Clinical Specialist MAFort Wayne, INActs as a mentor, educator, and support system, fostering professional growth and ensuring a smooth integration into the work environment allowing providers to function efficiently and effectively. Addresses new hire's questions and concerns, offering insights into day-to-day operations and best practices within the medical practice.
Cardiovascular Disease Specialist - Indianapolis, IN Merck & Co IncCardiovascular Disease Specialist - Indianapolis, INIndianapolis, IN$79,200–$124,700 / yearS2 Level: Bachelor's degree (BA/BS), or High school diploma or equivalent with 3+ years Sales experience or a minimum of high school diploma with at least 6 years of relevant work experience which may include professional sales, marketing, military service, or roles within healthcare or scientific fields such as pharmaceuticals, biotechnology, or medical devices. Minimum Requirements: S1 Level: Bachelor's degree (BA/BS), or High school diploma or equivalent with 0-3 years of relevant work experience, which may include professional sales, marketing, military service, or roles within healthcare or scientific fields such as pharmaceuticals, biotechnology, or medical devices.
Cardiovascular Disease Specialist - Evansville, IN Merck & Co IncCardiovascular Disease Specialist - Evansville, INEvansville, IN$79,200–$124,700 / yearS2 Level: Bachelor's degree (BA/BS), or High school diploma or equivalent with 3+ years Sales experience or a minimum of high school diploma with at least 6 years of relevant work experience which may include professional sales, marketing, military service, or roles within healthcare or scientific fields such as pharmaceuticals, biotechnology, or medical devices. Minimum Requirements: S1 Level: Bachelor's degree (BA/BS), or High school diploma or equivalent with 0-3 years of relevant work experience, which may include professional sales, marketing, military service, or roles within healthcare or scientific fields such as pharmaceuticals, biotechnology, or medical devices.
Clinical Support Specialist Parkview Health System IncClinical Support SpecialistFort Wayne, INAdditionally, supports operational efficiency by managing work queues, assists with audits and quality improvement initiatives, identifies opportunities to streamline workflows and supports the department in clinical reviews and documentation. Must have completed one of the following formal education programs: Medical Assistant program that meets certification eligibility requirements; State approved Certified Nursing Assistant Program; or graduate of a school of nursing.
Patient Experience Specialist ProgressiveHealth CareerPatient Experience SpecialistWashington, IndianaProgressiveHealth is the premier provider of a broad spectrum of occupational and non-occupational health services including on-site medical, injury prevention, health improvement, rehabilitation management solutions, and more! While this list is intended to be an accurate reflection of the job, the company reserves the right to review and modify the functions, duties and requirements of the job or to require that additional or different tasks be performed as circumstances or business needs require.
Clinical Specialist Opportunities for National Sales Network Career Event - Aug. 12-14, Washington DC Medtronic PlcClinical Specialist Opportunities for National Sales Network Career Event - Aug. 12-14, Washington DCINThe following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program). Peripheral & Endovenous: Peripheral and Superficial Venous Interventions (SVI) therapies are a critical part of the Medtronic vascular portfolio, treating patients with a broad range of conditions, including Peripheral and Carotid Disease, End Stage Renal Disease, Peripheral Embolization, and Superficial and Deep Venous Disease.
Referral Specialist - Front Office Specialty Scheduling - PRN NEW Indiana University Health IncReferral Specialist - Front Office Specialty Scheduling - PRN NEWMuncie, INCollaborates with physicians, patients, and insurance companies to pre-certify medical services and procedures in order to deliver quality medical care in the most cost effective manner. Ensures that patients presenting for treatment obtains authorization from third party payers in order to expedite the receipt of full and timely reimbursement.
Water Quality Education Specialist- Part Time Allen County IndianaWater Quality Education Specialist- Part TimeFort Wayne, INRESPONSIBILITY: The Water Quality Education Specialist makes choices and takes actions in performing a variety of tasks when developing and carrying out activities aimed at educating all sectors of the public about various water resources and water quality issues. PERSONAL WORK RELATIONSHIPS: The Water Quality Education Specialist has regular contact with representatives of business and community organizations, government agencies and the general public while exchanging information and maintaining coordination with the MS4 Coordinator and the Director of the Department of Environmental Management.
Credentialing Specialist Community Health Systems IncCredentialing SpecialistLa Porte, INThe role collaborates with medical staff leaders, administrative personnel, and external agencies to ensure timely, accurate credentialing and ongoing provider eligibility. Communicates with providers, department heads, regulatory agencies, and other healthcare entities to resolve credentialing-related issues.