Customer Service Representative will act as liaison between company and customers, sales representatives, Baker product certifiers, engineering, manufacturing, traffic, credit, and the company’s accounting staff to calculate and send quotes and sale orders, processes warranties, and fulfill customers’various needs to ensure satisfaction. · Provide value to our customers by using Lean tools and concepts to identify and eliminate waste in all forms (scrap/rework, transportation, motion, waiting, inventory, over production, over processing, and under-utilization of people).