NewTravel Medical Lab Technician - $1,711 per week Triage StaffingTravel Medical Lab Technician - $1,711 per weekMachias, MEWe staff all five major divisions of acute care—nursing, lab, radiology, cardiopulmonary and rehab therapy, offering: - Competitive, custom pay packages. So if that gig near the ocean is really no day at the beach, or that third shift comes with a second-class rate, we tell you.
NewPatient Access Associate Specialist Ensemble Health PartnersPatient Access Associate SpecialistLewiston, ME$18–$19.15Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey. Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate.
NewTravel Nurse RN - Medical-Surgical - $1,936 to $2,164 per week in Lewiston, ME TravelNurseSourceTravel Nurse RN - Medical-Surgical - $1,936 to $2,164 per week in Lewiston, MELewiston, ME$1,936.30–$2,164.10Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.
NewTravel Nurse RN - Medical-Surgical - $2,050 to $2,278 per week in Lincoln, ME TravelNurseSourceTravel Nurse RN - Medical-Surgical - $2,050 to $2,278 per week in Lincoln, MELincoln, ME$2,050.20–$2,278Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.
NewTravel Nurse RN - Medical-Surgical - $2,005 to $2,240 per week in Lewiston, ME TravelNurseSourceTravel Nurse RN - Medical-Surgical - $2,005 to $2,240 per week in Lewiston, MELewiston, ME$2,004.64–$2,240.48Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.
NewTravel Nurse RN - Medical-Surgical - $1,822 to $2,037 per week in Rumford, ME TravelNurseSourceTravel Nurse RN - Medical-Surgical - $1,822 to $2,037 per week in Rumford, MERumford, ME$1,822.40–$2,036.80Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.
NewTravel Nurse RN - Medical-Surgical - $2,005 to $2,240 per week in Rumford, ME TravelNurseSourceTravel Nurse RN - Medical-Surgical - $2,005 to $2,240 per week in Rumford, MERumford, ME$2,004.64–$2,240.48Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.
NewTravel Nurse RN - Medical-Surgical - $2,050 to $2,278 per week in Calais, ME TravelNurseSourceTravel Nurse RN - Medical-Surgical - $2,050 to $2,278 per week in Calais, MECalais, ME$2,050.20–$2,278Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.
NewTravel Nurse RN - Medical-Surgical - $2,074 to $2,305 per week in Calais, ME TravelNurseSourceTravel Nurse RN - Medical-Surgical - $2,074 to $2,305 per week in Calais, MECalais, ME$2,074.32–$2,304.80Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.
NewTravel Nurse RN - Medical-Surgical - $2,141 to $2,393 per week in Damariscotta, ME TravelNurseSourceTravel Nurse RN - Medical-Surgical - $2,141 to $2,393 per week in Damariscotta, MEDamariscotta, ME$2,141.32–$2,393.24Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.
NewTravel Nurse RN - Medical-Surgical - $2,050 to $2,278 per week in York, ME TravelNurseSourceTravel Nurse RN - Medical-Surgical - $2,050 to $2,278 per week in York, MEYork, ME$2,050.20–$2,278Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc. As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible.
NewTravel Medical Laboratory Technician (MLT) - $1,688 to $1,876 per week in Calais, ME Prime Time HealthcareTravel Medical Laboratory Technician (MLT) - $1,688 to $1,876 per week in Calais, MECalais, ME$1,688.40–$1,876As an integral part of our team, you'll collaborate closely with fellow healthcare professionals, ensuring every patient receives the highest level of care possible. Exact pay and benefits package will be negotiated with Prime Time Healthcare and may vary with several factors including but not limited to, guaranteed hours, travel distance, demand, eligibility, etc.
NewI&E Specialist Misti PettI&E SpecialistParisFull timeUIG owns and operates production plants across the USA which supply both Nucor steel sites and third-party clients 24/7 with tonnage quantities of oxygen, nitrogen and argon as well as exporting liquid cryogenic products by road tanker. What You'll Do: UIG is currently seeking an experienced and dedicated Instrument and Electrical Specialist to oversee all aspects of instrument, controls, electrical,analytical, and IT-related equipment at our Nucor Steel Berkeley ASU.
Medical Billing Specialist-Accounts Receivable New England Cancer SpecialistsMedical Billing Specialist-Accounts ReceivableWestbrook, MEYou are responsible for the full accounts receivable life cycle, including analyzing and researching unpaid claims, assisting in the resolution of denials, partial payments, and over-payments as well as communicating with payers, patients and other team members. Identify and resolve denials and improper payments by accessing payer web applications, completing forms and telephoning account representative per New England Cancer Specialists policies.
Medical Account Specialist II - HEMATOLOGY - MANCHESTER, NH Regeneron Pharmaceuticals IncMedical Account Specialist II - HEMATOLOGY - MANCHESTER, NHME$158,950–$220,000 / yearFacilitate partnership with multiple collaboration partners; Regional Director, Nurse Educator, Key Account Manager, Territory-based Oncology Account Specialists, and Reimbursement Specialists to proactively resolve customer needs, identify market dynamics and trends, and develop strategies which support brand and corporate objectives in assigned territory. The Hematology Oncology Account Specialist is responsible for engaging Hematologist and other key Oncology customers within a geographical universe and settings, including academic centers, large group practices, IDNs, and community accounts in support of the launch of our Multiple Myeloma product.
ADA Specialist Unum GroupADA SpecialistPortland, ME$45,600–$86,200 / yearThe role will work with managers and employees to promote interaction and reach agreement on effective modifications to assist stay at work or return to work efforts, including follow ups to confirm effectiveness of modifications. The process includes, but is not limited to, obtaining the appropriate forms to be signed, providing education about Unum's role, the manager's role, and the employee's role in obtaining assistance, and facilitating discussions as needed to reach agreement on plans.
Neuroscience Sales Specialist - Portland, ME Teva Pharmaceutical Industries LtdNeuroscience Sales Specialist - Portland, MEPortland, ME$88,000–$160,000 / yearBuild rapport and relationships by interacting effectively with regional team members and key external contacts (ie, HCP and entire office staff) at all levels, demonstrating the awareness of their needs and responding with the appropriate action. Strategically manage and grow relationships with key accounts by tailoring solutions to meet their unique needs, leveraging industry insights to drive product differentiation and achieve sales targets.
Expeditor- Materials Specialist K&A EngineeringExpeditor- Materials SpecialistAugusta, ME$70,000–$75,000 / yearSupports Project Manager, Construction Manager and Commission Manager sourcing materials, issuing purchase orders, tracking, expediting, managing materials and equipment manufacturing process and delivery to storage areas and project site. K&A Power Group – is a privately held engineering firm delivering worldclass technical expertise and engineering excellence to power utility and industrial clients across the United States, Asia, the Middle East, and Africa.
Senior Environmental Compliance Specialist Atlas Technical Consultants IncSenior Environmental Compliance SpecialistAugusta, MERemoteThis role serves as a Northeast Regional Environmental Compliance subject matter expert, supporting multi-media regulatory compliance programs while mentoring staff, managing client projects, and contributing to business development initiatives. We trust our people to do great work and live fulfilling lives, and we provide resources that care for our people, both at work and in life: Health & Wellness: We offer medical, dental and vision coverage with multiple plan options, including no-cost employee-only medical coverage.
Front Office Specialist Concentra Inc.Front Office SpecialistSouth Portland, ME$17–$20.31 / hourThe Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This position is eligible to earn a base compensation rate in the state range of $17.00 to $20.31 hourly depending on job-related factors as permitted by applicable law, such as level of experience, geographic location where the work is performed, and/or seniority.
Overnight Certified Intentional Peer Support Specialist Spurwink ServicesOvernight Certified Intentional Peer Support SpecialistPortland, MEFull timeThe Certified Intentional Peer Support Specialist (CIPSS) is an active member of Spurwink Mental Health Center's Interdisciplinary Treatment Team and works in a seamless manner across each of its' adult psychiatric services. Certified Intentional Peer Support Specialist (CIPSS) certification and/or Certified Recovery Coach certification preferred.
Clinical Support Specialist MedRhythms IncClinical Support SpecialistPortland, MEAt its core is a cutting-edge treatment mechanism based on the latest neuroscience research in music: rhythm can be used clinically to directly target the human motor system and improve functional outcomes in walking. Position Overview As a Clinical Support Specialist, you will join a dynamic team dedicated to supporting patients and their families safely and effectively using our growing line of commercial products.
Permitting Specialist LaBella AssociatesPermitting SpecialistAugusta, ME$25–$35Knowledge of regulatory and statutory requirements, including but not limited to Maine Department of Environmental natural resources and stormwater regulations along with United State Army Corps permitting requirements under Section 404 of the Clean Water Act. Our benefit offerings cover the must-haves (healthcare and retirement), the just-in-cases (insurances and employee assistance programs), and the cherry-on-tops (fitness reimbursements, year-end incentive pay, and tuition assistance).
Benefit Specialist Trainee - Portland UNUM GroupBenefit Specialist Trainee - PortlandUSA, ME$23.08–$25.97 / hourAs a Benefit Specialist Trainee, you are primarily responsible for learning and developing the essential skills, knowledge, and behaviors necessary to successfully resolve assigned claims, in accordance with Unum’s claims philosophy, policies and procedures. Effectively utilize a broad spectrum of supported resources (to include financial, medical, vocational and BRI support), materials and tools regarding contractual, disability and RTW strategies, as required.
Contracted TA Specialist Prime Healthcare Services IncContracted TA SpecialistLEWISTON, ME$30.87–$41.67 / hourThe exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure. The role requires advanced skills in candidate sourcing, passive talent engagement, Boolean search, talent pipeline development, recruitment marketing, and employer branding to attract top clinical and non-clinical healthcare professionals.
Public Cloud Marketplace Specialist Arrow Electronics IncPublic Cloud Marketplace SpecialistMERemote$93,500–$130,352.60 / yearJob Description: Arrow Electronics has an exciting new opportunity for a Marketplace Supplier Specialist who will work with Account Management Representatives, supplier partners, engineers, and other internal Arrow resources to offer exemplary customer service and product knowledge expertise with an aim to expand marketshare and grow our business. What You'll Be Doing: Through primarily digital interaction, this Marketplace Supplier Specialist will support a variety of supplier offerings in public cloud marketplaces, helping customers to locate and secure the right products or services for their specific needs.
Personal Support Specialist (PSS) Portland Center Assisted LivingPersonal Support Specialist (PSS)Portland, MainePSSs provide services related to a member’s physical requirements for assistance with Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (IADLs). Under the ownership of First Atlantic Healthcare, Portland Center Assisted Living follows in First Atlantic's long standing reputation for excellence in Long Term Care.
Contracted TA Specialist Prime Healthcare Management IncContracted TA SpecialistLEWISTON, Maine$30.87–$41.67 / hourTemporaryThe exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure. The role requires advanced skills in candidate sourcing, passive talent engagement, Boolean search, talent pipeline development, recruitment marketing, and employer branding to attract top clinical and non-clinical healthcare professionals.
Family Support Specialist ClarvidaFamily Support SpecialistBangor, ME$18–$20 / hourFull timefamily peer support specialist Maine, peer support jobs Maine, behavioral health home peer support, family mental health support Maine, recovery-oriented care jobs, Clarvida careers. If you are passionate about peer support, recovery-oriented care, and helping families grow through lived experience and connection, we encourage you to apply for the Family Peer Support Specialist role with Clarvida.
Family Support Specialist - Hi Fi Wraparound Services ClarvidaFamily Support Specialist - Hi Fi Wraparound ServicesBangor, ME$18–$20 / hourPart timefamily peer support specialist Maine, peer support jobs Maine, behavioral health home peer support, family mental health support Maine, recovery-oriented care jobs, Clarvida careers. If you are passionate about peer support, recovery-oriented care, and helping families grow through lived experience and connection, we encourage you to apply for the Family Peer Support Specialist role with Clarvida.
Vaccines Specialist, Health and Science Professional - Portland, ME Pfizer IncVaccines Specialist, Health and Science Professional - Portland, MEPortland, ME$76,000–$199,600 / yearEffectively builds rapport and relationships with customers in both live and virtual environments; uses judgment to maintain customer engagement by successfully utilizing existing and ever-changing digital tools effectively for successful customer engagement. Strong track record of sales or marketing success, strong territory management skills, outstanding communications skills, as well as demonstrated teamwork, leadership ability and accountability.
Document Control Specialist K&A EngineeringDocument Control SpecialistAugusta, ME$65,000–$70,000 / yearK&A Power Group – is a privately held company, providing comprehensive consulting, engineering and design, program/project management, construction management, and support services to power utility and industrial clients. The salary range for this role considers a wide range of factors that are considered in making compensation decisions, including but not limited to technical ability, experience and training, licenses and certifications, and other related skillsets.
IMMUNOLOGY THERAPEUTIC SPECIALIST (HS) - MANCHESTER, NH Incyte CorpIMMUNOLOGY THERAPEUTIC SPECIALIST (HS) - MANCHESTER, NHPortland, METhrough the discovery development and commercialization of proprietary therapeutics Incyte has established a portfolio of first-in-class medicines for patients and a strong pipeline of products in Hematology Oncology and Inflammation and Autoimmunity Headquartered in Wilmington Delaware Incyte has operations in North America Europe and Asia. By accessing this link you can learn about the types of personal data we collect how we use it whether collection and processing is optional sources of the personal data we process how it is shared where it is stored or transferred to how long we keep it and contact information for Incyte Incytes data protection officer and your supervisory authority if applicable.
Oncology/Hematology Specialist, Portland, ME Incyte CorpOncology/Hematology Specialist, Portland, MEPortland, ME$166,000–$210,000 / yearBy accessing this link you can learn about the types of personal data we collect how we use it whether collection and processing is optional sources of the personal data we process how it is shared where it is stored or transferred to how long we keep it and contact information for Incyte Incytes data protection officer and your supervisory authority if applicable. Through the discovery development and commercialization of proprietary therapeutics Incyte has established a portfolio of first-in-class medicines for patients and a strong pipeline of products in Hematology Oncology and Inflammation and Autoimmunity Headquartered in Wilmington Delaware Incyte has operations in North America Europe and Asia.
Personal Support Specialist (PSS) MaineTouch LLCPersonal Support Specialist (PSS)Paris, ME$17–$20 / hourPersonal Support Specialists (PSS) provide hands-on, non-medical support to older adults and individuals with disabilities to help them live safely and comfortably in their homes or residential settings. MaineTouch LLC is seeking Personal Support Specialists (PSS) to provide in-home personal care and support services to adults and seniors.
Personal Support Specialist (PSS)- Searsmont MaineTouch LLCPersonal Support Specialist (PSS)- SearsmontSearsmont, ME$17–$20 / hourFull timePersonal Support Specialists (PSS) provide hands-on, non-medical support to older adults and individuals with disabilities to help them live safely and comfortably in their homes or residential settings. MaineTouch LLC is seeking Personal Support Specialists (PSS) to provide in-home personal care and support services to adults and seniors.
Personal Support Specialist (PSS) Freeport Place Assisted LivingPersonal Support Specialist (PSS)Freeport, MainePSSs provide services related to a member’s physical requirements for assistance with Activities of Daily Living (ADLs) and Instrumental Activities of Daily Living (IADLs). Freeport Place is a place where active seniors enjoy the independence they want with the assistance they need to make a rich and rewarding lifestyle for many years to come.
Clinical Oncology Specialist Natera IncClinical Oncology SpecialistPortland, ME$195,000–$225,000 / yearThe COS will be responsible for creating a strategic territory plan, and managing all business results and ROI including but not limited to: daily sales activity, new account acquisition, retaining existing customer base while growing sales, implementing cross functional initiatives, effectively utilizing resources and establishing processes for appropriate patient identification and treatment management. The Natera team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and each other.
Per Diem Personal Support Specialist Hands at Home Care ServicesPer Diem Personal Support SpecialistWestbrook, MaineHands at Home Care Services provides compassionate, non-medical home care services that help older adults and individuals remain safe and independent in their homes. We’re Maine’s trusted provider of high-quality, non-medical home care, and we’re urgently looking for certified PSS staff to help meet the immediate needs of our clients.
Associate Manager - EMR Specialist, Electronic Health Records (EMR) Modernization MCD Global HealthAssociate Manager - EMR Specialist, Electronic Health Records (EMR) ModernizationVarious Towns/Cities in Maine, MaineThis role is well-suited for professionals with hands-on with EMR implementation, upgrade, or replacement projects , including integration with clinical workflows and other health systems. MCD Global Health aspires to be a premier partner of choice and a recognized leader, innovator, and trusted partner in healthcare and public health program development, implementation and evaluation.
Manager, Absence Onboarding Specialist Prudential Financial IncManager, Absence Onboarding SpecialistPortland, ME$106,000–$174,900 / yearThis role provides day-to-day people leadership and delivery oversight, and partners closely with the Director of Absence Onboarding on leadership priorities, initiatives, project management, continuous improvement, and talent excellence. Build strong cross-functional relationships to remove friction and improve outcomes, partnering with Sales & Account Management, Underwriting, Claims, Client Data Management, Plan Setup/Contracts, and other onboarding partners.
Plant Health Care Specialist Trainee Bartlett Tree ExpertsPlant Health Care Specialist TraineeMount Desert, MaineAs a Plant Health Care Specialist Trainee, you will play an important role in: Learning to perform all functions of integrated pest management programs, including: Performing tree and shrub care treatments using spray, tree injection, and soil injection tools as prescribed by the Arborist Representative. Degree in Arboriculture, Forestry, Horticulture, Plant Science, Landscape Management, Environmental Science or a related field OR prior experience working in the tree care industry if preferred but not required.
RN Executive Director Specialist Gentiva Health Services Inc (Inactive)RN Executive Director SpecialistPortland, METhis role acts as the administrator on call and is responsible for the overall operation of assigned markets, including the employment of qualified hospice staff and the delivery of high-quality services across multiple sites. ReqID: 2026-140727 Category: Single Site Ops and Clinical Leadership Position Type: Full-Time Company: Gentiva Hospice.
Support Specialist Acadia Federal Credit UnionSupport SpecialistFort Kent, MEFrom delivering exceptional service to building trust with every interaction, you'll play an important role in creating the positive experiences that define Acadia while supporting members and teammates across the organization. Named one of the Best Places to Work in Maine every year from 2022–2025, Acadia Federal Credit Union is a growing, community-focused organization where our people come first.
Learning & Development Specialist Acadia Federal Credit UnionLearning & Development SpecialistFort Kent or Broadway, MEFrom facilitating interactive classroom and virtual training sessions to developing learning materials, coaching employees, and evaluating training effectiveness, you'll play a key role in creating exceptional employee experiences that ultimately lead to exceptional member experiences. In this role, you'll design and deliver training programs for new hires, existing employees, and organizational initiatives while partnering with leaders across the credit union to build knowledge, strengthen performance, and support continuous improvement.
Professional Learning Specialist Imagine Learning IncProfessional Learning SpecialistME$65,972–$85,000 / yearThe Professional Learning Specialist is an experienced and successful professional educator who provides content specific support, training, and guidance in the implementation of Imagine Learning's core, blended and online learning programs, supports improvements in teaching and learning by collaborating with district leaders, school administration and teachers to plan, implement and sustain the successful adoption of our solutions throughout the customer lifecycle. Maintain the ability and availability to work flexible hours and travel, including overnight travel up to 3 nights per week when needed (which will increase up to 90% or 4-5 nights at seasonal peaks); driving and maintaining a valid Motor Vehicle Driver License in state of residence and an acceptable driving record.
Call Specialist - Contact Center (211) The Opportunity AllianceCall Specialist - Contact Center (211)South Portland, MaineThe Opportunity Alliance (TOA) is a dynamic, results-focused Community Action Agency providing approximately 50 integrated community-based and clinical programs serving more than 20,000 people annually throughout the state of Maine. With over 50 years of experience, TOA draws from a comprehensive set of programs which address issues such as mental health, substance use, homelessness, lack of basic needs, and access to community supports.
Harm Reduction Specialist Spurwink ServicesHarm Reduction SpecialistLewiston, MEUnder the direction of the assigned Program Clinical Supervisor or Manager, the Harm Reduction Specialist is responsible for providing harm reduction education and outreach, including naloxone distribution, HIV and Hepatitis C prevention, and safer sex practices, to consumers in the Syringe Exchange Program. QUALIFICATIONS: High School diploma or equivalent plus at least 1 year of related knowledge and experience in working with individuals presenting with substance use, harm reduction, and/or behavioral health disorders is required.
Certified Intentional Peer Support Specialist Spurwink ServicesCertified Intentional Peer Support SpecialistPortland, METhe Certified Intentional Peer Support Specialist (CIPSS) is an active member of Spurwink Mental Health Centers Interdisciplinary Treatment Team and works in a seamless manner across each of its adult psychiatric services. Coach participants towards developing satisfying, hopeful, and fulfilling lives as defined by the program participant.
Patient Access Associate Specialist - Part-time Ensemble Health PartnersPatient Access Associate Specialist - Part-timeBangor, ME$18–$19.15 / hourJob Responsibilities: Patient Access Associate Specialist are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey. This role ensures data integrity, regulatory compliance, and a positive patient experience while directly influencing revenue cycle KPIs such as registration accuracy, point-of-service collections, and first-pass claim rates.