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Lifepoint Rehabilitation is a leading provider of acute inpatient rehabilitation services with more than 300 hospital based rehabilitation units, medical/surgical and outpatient therapy settings and more than 30 joint venture inpatient rehabilitation hospitals across the country. Our team conducts comprehensive evaluations to determine each patient's unique needs, and then creates a multifaceted program using the latest rehabilitation therapies and advanced technologies to support them on their road to recovery.

Lifepoint is seeking a PRN Clinical Liaison to work at Mary Greeley Medical Center on the Acute Rehab unit.If you, or someone you know, might be interested in learning more about this opportunity, please contact:Julie RobertsProgram Director, Acute Rehabilitation UnitLifepoint Health515-985-8588Apply here- PRN Clinical LiaisonAbout Lifepoint Rehabilitation ServicesLifepoint Rehabilitation is a leading provider of acute inpatient rehabilitation services with more than 300 hospital based rehabilitation units, medical/surgical and outpatient therapy settings and more than 30 joint venture inpatient rehabilitation hospitals across the country. We provide high quality, patient-centered care to those who have experienced a loss of function from an injury or illness. Our team conducts comprehensive evaluations to determine each patient's unique needs, and then creates a multifaceted program using the latest rehabilitation therapies and advanced technologies to support them on their road to recovery. Our goal is to help our patients recover as fully as possible and regain the level of independence they hope to achieve.

Mary Greeley Medical Center

Lifepoint Clinical Liaison on Acute Rehab unit at Mary Greeley Medical Center

Acute Care

Hospital

Outpatient Care

Patient Assessment

Patient Care

Quality of Care

Rehabilitation Medicine

Technical Support

As a trusted resource and advocate, the PAL provides education, guidance, and support across insurance coverage, prior authorization, medical exceptions, appeals, affordability programs, and adherence to ensure patients can begin and continue therapy with confidence. The Patient Access Liaison (PAL) is a field-based, high-touch role dedicated to helping patients and healthcare provider (HCP) offices navigate the complexities of access to therapy.

YEAR

Priovant is committed to developing and commercializing therapies that address high unmet need in autoimmune disease. As we prepare for launch, we are building a world-class Patient Services organization to support patients, healthcare providers (HCPs), and access pathways from day one.The Patient Access Liaison (PAL) is a field-based, high-touch role dedicated to helping patients and healthcare provider (HCP) offices navigate the complexities of access to therapy. As a trusted resource and advocate, the PAL provides education, guidance, and support across insurance coverage, prior authorization, medical exceptions, appeals, affordability programs, and adherence to ensure patients can begin and continue therapy with confidence.This role is critical to launch readiness and long-term commercial success.Key ResponsibilitiesPatient Support & Journey Management<ul><li>Serve as the dedicated access resource for assigned patients, building meaningful relationships and delivering high-touch support throughout the treatment journey.</li><li>Conduct Welcome Calls and provide education on insurance coverage, affordability programs, and therapy expectations.</li><li>Demonstrate deep empathy and emotional intelligence in every patient interaction, actively listening to concerns, validating experiences, and meeting patients where they are in their journey.</li><li>Build trust through compassionate, patient-centered communication—ensuring individuals feel heard, supported, and empowered during what may be a vulnerable or overwhelming time.</li><li>Counsel patients on treatment administration, adherence strategies, and management of access-related barriers.</li><li>Proactively identify and offer resources for financial, reimbursement, or coverage challenges to minimize therapy delays or interruptions.</li><li>Conduct scheduled follow-ups to reinforce adherence, address evolving concerns, and ensure continuity of care.</li><li>Coordinate with internal teams, specialty pharmacies, and case management partners to accelerate time-to-therapy.</li></ul>HCP & Office Staff Engagement<ul><li>Educate HCP offices on payer coverage requirements, step therapy protocols, PA submission processes, medical exceptions, and appeals best practices.</li><li>Serve as a real-time resource for resolving patient-specific access barriers, including denied PAs, medical exceptions, and formulary restrictions.</li><li>Assist offices in navigating electronic prior authorization (ePA) platforms and payer portals where appropriate.</li><li>Support benefits investigations and interpretation of payer policies to proactively minimize administrative delays.</li><li>Maintain compliant, professional engagement aligned with regulatory and company standards.</li></ul>Access & Reimbursement Expertise<ul><li>Demonstrate deep working knowledge of pharmacy-benefit and specialty pharmacy workflows.</li><li>Navigate complex PA, appeals, and medical exception processes with accuracy and urgency.</li><li>Reinforce appropriate use of copay assistance, bridge programs, and foundation support options.</li><li>Proactively anticipate payer trends and coverage nuances and implement mitigation strategies to minimize barriers to patient access.</li></ul>Cross-Functional Collaboration<ul><li>Act as a conduit between the Physician Engagement Team, Case Management Team, Market Access, and Specialty Pharmacy partners.</li><li>Escalate high-impact access cases with sound judgment and clear documentation.</li><li>Provide field insights on payer dynamics, access trends, and patient experience gaps.</li><li>Participate in launch readiness activities and ongoing business reviews.</li></ul>Operational Excellence & Data Reporting<ul><li>Document all field interactions and case updates within CRM systems in accordance with SOPs and compliance requirements.</li><li>Monitor key performance indicators including time-to-therapy, PA approval rates, and patient engagement metrics.</li><li>Identify patterns in reimbursement barriers and contribute to proactive solution development.</li><li>Maintain disciplined territory management and execution in a fast-moving launch environment.</li></ul><hr/>Core CompetenciesPatient-First Mindset & Advocacy<ul><li>Demonstrated experience directly supporting patients in complex healthcare or reimbursement environments.</li><li>Builds trust through empathetic, high-touch communication with patients and caregivers.</li><li>Actively listens, validates concerns, and adapts communication style to meet patients where they are emotionally and practically.</li><li>Maintains urgency around time-to-therapy and continuity of care.</li><li>Balances patient advocacy with compliance and regulatory requirements.</li></ul>Access & Reimbursement Expertise<ul><li>Strong knowledge of prior authorization, benefits verification, appeals, and payer policy interpretation.</li><li>Understanding of specialty pharmacy workflows and pharmacy-benefit dynamics.</li><li>Ability to resolve complex reimbursement challenges independently.</li></ul>Judgment & Escalation Management<ul><li>Recognizes high-risk or complex cases and escalates appropriately.</li><li>Exercises sound decision-making in ambiguous or time-sensitive scenarios.</li><li>Maintains documentation discipline and audit readiness.</li></ul>Field Execution & Ownership<ul><li>Operates autonomously within assigned geography.</li><li>Demonstrates accountability for outcomes and follow-through.</li><li>Manages territory planning with discipline and urgency.</li></ul>Cross-Functional Collaboration<ul><li>Communicates effectively with internal stakeholders and external partners.</li><li>Influences without authority to resolve patient and provider challenges.</li><li>Synthesizes field insights into actionable recommendations.</li></ul>Compliance & Ethical Standards<ul><li>Working knowledge of HIPAA, OIG guidance, and pharmaceutical compliance standards.</li><li>Maintains integrity in all field interactions.</li><li>Ensures accurate and compliant application of program rules.</li></ul><hr/>QualificationsMinimum Qualifications<ul><li>Bachelor's degree required.</li><li>5–8+ years of experience in direct patient engagement, access & reimbursement, field reimbursement, or related field-based roles.</li><li>Experience supporting rare disease, specialty, or highly complex therapeutic areas preferred.</li><li>Willingness to travel within assigned geography.</li></ul>Ideal Candidate Profile<ul><li>Deep hands-on experience with PA, appeals, medical exceptions, and specialty pharmacy coordination.</li><li>High-touch patient engagement experience in complex reimbursement environments.</li><li>Experience supporting launch or early commercial environments.</li><li>Demonstrated ownership, accountability, and ability to operate independently.</li><li>Strong communication skills with HCP offices and cross-functional partners.</li><li>Comfort working in a fast-moving, high-accountability organization.</li></ul>Compensation & Benefits<ul><li>Base Salary: $215,000 - $235,000</li><li>Annual Bonus: 20% target</li><li>Car Allowance: $800 per month</li><li>Long-Term Incentives: Stock options, 401K with match</li><li>Comprehensive Benefits Package</li></ul>

Priovant Therapeutics

Patient Access Liaison (Central)

Academic Advice

Autoimmune Disease

Best Practices

Biotech and Pharmaceutical

Case Management

Co-Payments

Communication Skills

Cross-Functional

Customer Escalations

Customer Relationship Management (CRM) Systems

Disease

Documentation

Environmental Protection Agency (EPA)

Follow Through

Formulary

Geography

HIPAA (Health Insurance Portability and Accountability Act)

Healthcare Providers

Healthcare Reimbursement

Insurance

Maintain Compliance

Metrics

Patient Administration

Patient Care Authorizations

Patient Education

Performance Analysis

Performance Metrics

Pharmacy

Regulations

Regulatory Compliance

Regulatory Requirements

Reimbursement

Risk

Standard Operating Procedures (SOP)

Systems Maintenance

Territory Management

Training/Teaching

Willing to Travel

GreenHouseAPI

FULL_TIME

OTHER

If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com. - Conduct remedial retraining sessions with providers that have been identified as needing improvement in report quality by either VA, Medical Advisory Board or VES Leadership.

Essential Duties and Responsibilities: - Conduct an orientation training with newly contracted providers via a communication platform.- Analyze the first 5 to 10 submitted reports for newly contracted or reactivated providers on an individual basis. - Conduct report review sessions with providers. - Detect and summarize trends of errors in reports. - Conduct remedial retraining sessions with providers that have been identified as needing improvement in report quality by either VA, Medical Advisory Board or VES Leadership. - Provide in depth feedback on progress to providers via phone correspondence. - Evaluate and approve providers to open scheduling when appropriate. - Work closely in cooperation with the Quality Control, Scheduling, and Recruiting departments.- Ability to work a shift of 8:00am-4:30pm CST Monday-Friday requiredPlease note upon hire, Veteran Evaluation Services (VES), a Maximus Co. will provide all necessary computer equipment that is to be utilized to fulfil the duties of your role. New hires will not be exempt from using company provided equipment. Home Office Requirements Using Maximus-Provided Equipment:- Internet speed of 20mbps or higher required (you can test this by going to [1] www.speedtest.net)- Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router- Private work area and adequate power source- Must currently and permanently reside in the Continental US- In accordance with SCA contract requirements, remote work must be conducted from the location specified at the time of hire. Travel is not permitted, and you are required to remain at your designated home location for all work activities.Minimum Requirements - Associate degree required; Bachelor's degree preferred. - 1 year previous VES Quality Analyst experience. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com. Minimum Salary $ 23.00 Maximum Salary $ 30.30 <ul><li/></ul><img alt=" " height="1" src="https://ars2.equest.com/?response_id=55a8ae33d6a5c96c0349b23e328dab58&view" width="1"/>

MAXIMUS provides business services to help governments operate health and human services programs, mostly at the state and national levels. The company's health services segment offers outsourced program management and administrative services,

Maximus

New Provider Liaison - Veterans Evaluation Services

Analysis Skills

Contract Requirements

Ethernet Cable

Leadership

Network Routers

Provider Contracting

Quality Control

Quality Management

Software Patches

Trend Analysis

Wi-Fi

Work From Home

equestftpin

PART_TIME

Collaborates with VA, military treatment facility and network providers and TriWest staff to assure timely, appropriate and high quality care. Independent Thinking / Self-Initiative: Thinks critically with ability to focus on things which matter most to achieving outcomes.

We offer remote work opportunities (AK, AR, AZ, CO, FL, HI, IA, ID, IL, KS, LA, MD, MN, MO, MT, NE, NV, NM, NC, ND, OK, OR, SC, SD, TN, TX, UT, VA/DC, WA, WI & WY only).Veterans, Reservists, Guardsmen and military family members are encouraged to apply!Job Summary Oversees and participates in clinical quality reviews, peer review, and provider interactions. Works closely with and oversees clinical staff reviewing potential quality issues and appropriateness of care. Develops provider and system-based corrective action plans as needed. Chairs and coordinates quality and other committee meetings as assigned. Documents reviews of clinical quality and appropriateness of care in the medical management system. Collaborates with VA, military treatment facility and network providers and TriWest staff to assure timely, appropriate and high quality care. Uses data to facilitate and optimize the delivery of health care services. Interacts directly with beneficiaries, as indicated, to assure a high level of satisfaction.Education & Experience Required: • MD or DO degree obtained from an institution accredited by the Liaison Committee on Medical Education and listed in Association of American Medical Colleges • Board Certified by a recognized MD or DO specialty board or proven training to meet board eligibility requirements • Current unrestricted license to practice medicine in a state or territory of the United States • 5+ years' medical practice experience • Subject to a credentialing process to verify licensure, board certification, and standing with HHS and NPDB Preferred: • TRICARE, Veterans Affairs, or other government health plan experience • Advanced management degree (MPA, MBA, MHA, MPH) • 2+ years' Managed Care experienceKey Responsibilities • Provides program guidance and clinical oversight for Medical Management programs. • Engages in peer to peer discussions with network providers and others. • Reviews potential quality issues for corrective action. • Reviews member cases for appropriateness of care. • Participates in internal, external, and joint quality and safety meetings. • Provides clinical consultation to staff, as needed, especially RN and other nursing staff. • Provides oversight for clinical decisions impacting beneficiaries. • Possesses knowledge of medical practice standards and conducts research, as needed, on new technologies and treatments.Competencies Coaching / Training / Mentoring: Actively fosters desired business outcomes through ongoing constructive feedback to others. Communication / People Skills: Collaborates with and Influences others in both positive and negative circumstances. Adapt to different personalities and behavioral styles. Listens critically. Computer Literacy: Uses computer hardware and software to effectively research, analyze, and document critical functions. Coping / Flexibility: Understands and commits to goals and embraces the ideas of others to achieve success. Independent Thinking / Self-Initiative: Thinks critically with ability to focus on things which matter most to achieving outcomes. Exhibits commitment to tasks to achieve key outcomes without direction. Creatively finds solutions to problems and obtains necessary resources to solve them. Team-Building / Team Player: Influences the actions and opinions of others in a positive manner. Accepts feedback and incorporates it into actions. Builds group commitment. Technical Skills: Ability to work in a matrix environment. Proficiency in Microsoft Office applications. Comprehensive knowledge of and ability to participate in and oversee: • Case Management and Disease Management • Clinical Quality and Continuous Quality Improvement • Utilization Management, health care cost containment, and Managed Care practices • URAC Standards and process and other accreditation standards as needed • HIPAA regulations and requirementsWorking Conditions Working Conditions: • Regular daytime hours with availability to work additional non-regular hours as needed • Standard office environment, with limited to moderate travel • Extensive computer work with prolonged sitting • Security clearance may be requiredCompany Overview Taking Care of Our Nation's Heroes. It's Who We Are. It's What We Do. Do you have a passion for serving those who served? Join the TriWest Healthcare Alliance Team! We're On a Mission to Serve®! Our job is to make sure that America's heroes get connected to health care in the community. At TriWest Healthcare Alliance, we've proudly been on that important mission since 1996.BenefitsWe're more than just a health care company. We're passionate about serving others! We believe in rewarding loyal, hard-working people who are willing to learn as they grow. TriWest Healthcare Alliance values teamwork. Join our team, fulfill your responsibilities, and you may also be considered for frequent pay raises, overtime opportunities to earn even more, recognition and reward programs, and much more. Of course, we also offer a comprehensive and progressive compensation and benefits package that includes: <ul><li> Medical, Dental and Vision Coverage </li><li> Paid time off </li><li> 401(k) Retirement Savings Plan (with matching) </li><li> Short-term and long-term disability, basic life, and accidental death and dismemberment insurance </li><li> Tuition reimbursement </li><li> Paid volunteer time </li></ul>Equal Employment OpportunityTriWest Healthcare Alliance is an equal employment opportunity employer. We are proud to have an inclusive work environment and know that a diverse team is a strength that will drive our success. To that end, TriWest strives to create an inclusive environment that supports diversity at every organizational level, and we highly encourage candidates from all backgrounds to apply. Applicants are considered for positions based on merit and without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or any other consideration made unlawful by applicable federal, state, or local laws.

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