Under general supervision, review and monitor student accounts and student billing, resolve student and company billing problems, create and monitor installment plans, review and process tuition appeals, assist students and staff regarding student accounts and fees, and monitor and update settings in payment system software and account receivable billing system. Assist and instruct students regarding fees on account, refund policy, refunds, course fees, payments, payment plans, appeal process, holds, direct deposits, third party billing, saved payment methods, collections, financial aid disbursements, 1098T tax form, etc.