Schedule a full slate of work each to make sure there are no gaps in the schedule Skills & Qualifications ServiceTitan (or similar field-service software) power user—or quick study who loves software.
Preferred Experience:
1 year in a fast-paced dispatch, scheduling, call-center, or service-coordinator role.
Calm, confident phone presence with superb listening & note-taking skills.
Responsibilities:
Answer & triage inbound calls in under 3 rings, gather key details (door type, urgency, site contacts).
Prioritize tickets for healthcare, education, and marquee clients; escalate true emergencies.
Schedule & dispatch technicians—balancing geography, skill set, and parts inventory.