While performing this job, the associate is regularly exposed to episodes of walking, standing, stooping, kneeling, balancing, crouching, reaching, pushing/pulling, grasping, hearing, twisting, lifting, frequent use of hand to finger, handle, feel, pick or type which can include repetitive motion of the wrists, hands or fingers. Recommends or initiates personnel actions such as promotions, transfers, and disciplinary measures; resolves personnel problems and complaints or refers them to higher-level management for resolution.