Education and Experience 10+ years of progressive IT leadership experience with strong exposure to vendor management, managed services, infrastructure operations, enterprise applications, or technology operations 5+ years leading strategic vendor governance or MSP relationships in large enterprise environments Experience managing large-scale outsourced technology providers and developing executive-level operational governance and performance reporting Strong understanding of ITIL, service management, SLA governance, and operational support models Experience in regulated industries preferred, especially utilities, energy, or critical infrastructure sectors Preferred: experience supporting SAP environments and large enterprise application ecosystems; cloud platforms such as Microsoft Azure and SaaS operating models Preferred: experience with multi-vendor governance and SIAM (Service Integration and Management) frameworks; cybersecurity governance and operational resiliency programs Preferred: experience leading or supporting major IT transitions or transformations Executive presence, strong operational and financial acumen, and strategic thinking with execution focus Vendor negotiation and relationship management, data-driven decision making, conflict resolution and escalation management Cross-functional collaboration and influence with a continuous improvement mindset . Litchfield Park, AZ, US, 85340 Londonderry, NH, US, 03053 Pine Bluff, AR, US, 71601 South Lake Tahoe, CA, US, 96150 Manchester, NH, US, 03101 Bryson, TX, US, 76427 Tyler, TX, US, 75703 Downey, CA, US, 90241 Tahoe Vista, CA, US, 96148 Gainesville, GA, US, 30501 Merrick, NY, US, 11566 Fall River, MA, US, 02724 Jackson, MO, US, 63755-0268 Joplin, MO, US, 64801 Goodyear, AZ, US, 85395 Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team.