Quality Assurance Specialist TTECQuality Assurance SpecialistCharlotte, NCReview and evaluate operational procedures, including Customer Service interactions from all communication channels, service requests, refund processing, Transponder fulfillment, outgoing correspondence, and future quality review implementations. Assists the Quality/Training Manager and Assistant Manager in auditing Key Performance Indicators (KPIs) for TTEC Operations, like outgoing correspondence and external survey results.
["Field Logistics Specialist (Charlotte, NC)","Field Logistics Specialist (Charlotte, NC)"] Smith+Nephew["Field Logistics Specialist (Charlotte, NC)","Field Logistics Specialist (Charlotte, NC)"]CharlotteWorks with the District OSC staff and Inventory Specialist in analyzing and deciding the best options for local delivery based on time, cost, and vehicle availability, with respect to multiple locations and extremely time-sensitive shipments. Communicates effectively and professionally with Office Staff, Sales Representatives and all third-party end-users, including but not limited to Hospital Receiving, Central Processing, and Operating Room Staff.
NewLogistics Specialist RXOLogistics SpecialistCharlotte, North CarolinaTake check calls from drivers, ensuring that loads will deliver on time; validate all load data prior to marking loads delivered, for accounting purposes . As a Logistics Specialist at RXO, you will be responsible for providing logistics support, including order entry, routing and dispatching, and traffic coordination.
Logistics Specialist RXO IncLogistics SpecialistCharlotte, NCTake check calls from drivers, ensuring that loads will deliver on time; validate all load data prior to marking loads delivered, for accounting purposes. As a Logistics Specialist at RXO, you will be responsible for providing logistics support, including order entry, routing and dispatching, and traffic coordination.
Logistics Specialist RXOLogistics SpecialistCharlotte, North CarolinaTake check calls from drivers, ensuring that loads will deliver on time; validate all load data prior to marking loads delivered, for accounting purposes . As a Logistics Specialist at RXO, you will be responsible for providing logistics support, including order entry, routing and dispatching, and traffic coordination.
Contract Logistics Inventory Specialist Kuehne + Nagel International AGContract Logistics Inventory SpecialistCharlotte, NCAn Inventory Specialist is a crucial member of any organization responsible for maintaining accurate records of inventory levels and tracking inventory movements. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.
International Logistics Operations Specialist Trane TechnologiesInternational Logistics Operations SpecialistDavidson, North CarolinaAs a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
Air Logistics Customer Care Specialist Kuehne + Nagel International AGAir Logistics Customer Care SpecialistCharlotte, NCAt Kuehne+Nagel, our Customer Care Specialists serve as trusted partners for our customers, ensuring shipments move efficiently while delivering an exceptional customer experience. As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers'' promises.
International Logistics Operations Specialist Trane Technologies PlcInternational Logistics Operations SpecialistNC$56,300–$101,394.99 / yearAs a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
Logistics Team Specialist UEMS - Atrium Health Union FT Atrium HealthLogistics Team Specialist UEMS - Atrium Health Union FTMonroe, NC$22.90–$34.35 / hourThe ability to work effectively driving in extreme environmental conditions while fulfilling the essential functions listed above including, but not limited to icing conditions, snow, fog, torrential rainfall, limited visibility, and tropical storms. Physical Requirements Duties require good physical stamina, endurance, and body mechanics which would not be adversely affected by having to lift, carry, and balance at times more than 125 pounds (250 pounds with assistance).
Logistics Team Specialist UEMS - Atrium Health Union FT Advocate Aurora Health IncLogistics Team Specialist UEMS - Atrium Health Union FTMonroe, NC$22.90–$34.35 / hourOur Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including: • Compensation: Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training. • Benefits and more: • Paid Time Off programs • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability • Flexible Spending Accounts for eligible health care and dependent care expenses • Family benefits such as adoption assistance and paid parental leave • Defined contribution retirement plans with employer match and other financial wellness programs • Educational Assistance Program.
Logistics Team Specialist UEMS - Atrium Health Union FT Advocate Health and Hospitals CorporationLogistics Team Specialist UEMS - Atrium Health Union FTMonroe, North CarolinaProviding care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise.
Logistics Planning Analytics & AI Manager MSC Industrial Direct Co IncLogistics Planning Analytics & AI ManagerDavidson, NC$74,300–$116,710 / yearWith more than one million product offerings and 80+ years of experience across industries, MSC strives to help our customers achieve greater productivity, profitability, and growth through inventory management and other innovative supply chain solutions. The manager owns the end-to-end CI portfolio for Logistics & Planning, mentors CI Engineers and Specialists, and partners directly with senior leaders to shape the future of MSC's supply chain.
Transportation & Logistics (Industrials) - Management Consulting Manager Accenture PlcTransportation & Logistics (Industrials) - Management Consulting ManagerCharlotte, NCYou Are: Management Consulting Manager professionals will be part of the leading Strategy & Consulting practice in the Industrial Transportation & Logistics sector and will possess one or multiple of the following areas of expertise -- Aftermarket, Supply Chain/Manufacturing Operations, Freight and Logistics, Data/AI -- to play a pivotal role in addressing industry requirements. We bring together the talent of our approximately 799,000 people with proprietary assets and platforms, deep process and industry expertise, and leading ecosystem relationships to deliver end-to-end solutions and measurable outcomes at scale.
Logistics Manager Koch IncLogistics ManagerCharlotte, NC$85,000–$110,000 / yearLogistics Manager - United States - 192289 - Koch. Koch Disruptive Technologies.
Logistics IT Systems Senior Engineer Kuehne + Nagel International AGLogistics IT Systems Senior EngineerCharlotte, NCRemotePre-Sales, Solution Design & Customer Engagement: Lead customer discovery and architect scalable contract logistics IT solutions, owning Non-Functional Requirements (NFRs), Solution Concept Templates (SCTs), and Rough Order of Magnitude (ROM) / Detailed Financial Estimates (DFE) to deliver competitive Requests for Proposal (RFPs) and automation strategies. End-to-End Solution Delivery: Own full lifecycle delivery across Warehouse Management Systems (WMS), Enterprise Resource Planning (ERP), and Transportation Management Systems (TMS), including build, integration, testing, cutover, and hypercare to ensure successful, stable go-lives.
["Entry Level Client Relations Specialist | Client Relations Specialist","Entry Level Client Relations Specialist | Client Relations Specialist"] ProSidian Consulting["Entry Level Client Relations Specialist | Client Relations Specialist","Entry Level Client Relations Specialist | Client Relations Specialist"]CharlotteProSidian clients represent a broad spectrum of Industry Sector Groups, including but not limited to -- Consumer Products, Services, And Retail | Defense And Military | Education And Academia | Emergency Services | Energy, Infrastructure, And Environment | Financial Services | Food And Agriculture | Foreign Aid / Technical Assistance | Government And Public Services | Healthcare And Life Sciences | Industrial And Commercial | Manufacturing And Operations | National Security & Intelligence | Non-Profit | Professional Services | Real Estate And Hospitality | Technology, Media, And Telecommunications | Transport And Logistics | etc. As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed: establish, manage, pursue, and achieve annual goals and objectives with Documented Goals for each of the firm's Eight ProSidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting.
PEPI: Senior Associate, Supply Chain - Distribution & Logistics (OPEN TO ALL U.S. LOCATIONS) Alvarez & Marsal Holdings LLCPEPI: Senior Associate, Supply Chain - Distribution & Logistics (OPEN TO ALL U.S. LOCATIONS)Charlotte, NC$100,000–$170,000 / yearJoin our Talent Network ERROR Invalid launcher label key Skip to main content Menu Jobs Search Jobs Saved Jobs Talent Networks Executive Talent Experienced Talent Early Career Talent Categories Consulting Services Corporate Services About Us Work Well. A&Ms Supply Chain professionals assist our clients in analyzing each part of the supply chain process, including Strategic Sourcing and Procurement, Logistics and Distribution, Integrated Demand and Supply Planning, to identify value creation opportunities, develop a roadmap to accelerate those opportunities, and assist with driving them to our clients bottom line.
Regional Head of Talent Acquisition North America - Transport & Logistics Frontline MaerskRegional Head of Talent Acquisition North America - Transport & Logistics FrontlineCharlotte, North Carolina$150,000–$200,000 / yearOur Contract Logistics business is a key growth engine, particularly across North America, where we operate at scale across multiple product lines including warehouse operations, managed services, ground freight and transportation. This is a critical leadership role within our global Talent Acquisition organisation, responsible for leading TA delivery across Transport and Contract Logistics in North America (NAM).
Warehouse Specialist- Forklift Operator Kuehne + Nagel International AGWarehouse Specialist- Forklift OperatorCharlotte, NCThe Warehouse Forklift Operator is responsible for moving materials within the warehouse and the loading / unloading of materials onto or from vehicles utilizing a forklift, reach truck, order picker or other heavy material handling equipment. The Warehouse Associate can be responsible for receiving, storing, picking, packing, verification, shipping/manifesting, screening and other various duties as assigned to ensure the full and efficient operation of the warehouse.
Utilities Specialist Carrier CorporationUtilities SpecialistCharlotte, NC$15–$30 / hourUtilities Specialist must be a team player who has demonstrated a willingness to be cross trained in multiple work areas and willing to work wherever needed throughout the logistics and shipping departments as determined by members of the management team. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure the safe transport of food, life-saving medicines and more.
NewPharmacy Inventory & Warehouse Specialist Rose InternationalPharmacy Inventory & Warehouse SpecialistCharlotte, North Carolina$20–$23 / hourTemporaryThe team is structured to provide reliable coverage, maintain inventory accuracy, support regulatory compliance, and ensure uninterrupted product availability across all assigned areas. Inventory & Logistics Specialists responsible for daily inventory operations.**Only those lawfully authorized to work in the designated country associated with the position will be considered.**
Communication Specialist III eTeam Inc.Communication Specialist IIICharlotte, NC$43.08–$47.55 / hourWorking closely with the Lead Communications Manager, this role helps ensure leaders are prepared, large-scale events are executed flawlessly and enterprise strategy and key messages are consistently delivered. The role supports leadership engagement planning, communications development and operational execution for **** senior leadership meetings and enterprise-wide events.
Inside Sales Support Specialist TRC Talent SolutionsInside Sales Support SpecialistCharlotte, NCYou will be responsible for account management for assigned accounts, collaborating with the outside sales team to achieve sales goals, and delivering high touch customer service. Provide support with daily business initiatives to the Outside Sales, National Accounts, Marketing, Logistics and Production divisions.
Customs Specialist Kuehne + Nagel International AGCustoms SpecialistCharlotte, NCFor example, your work could ensure that a global product launch happens on time-such as ethically sourced beauty and bath products stocked at local stores for your loved one''s valued self-care routine. In this role, you will be responsible for auditing and processing customs entries, including the pre-keying and filing of entries with U.S. Customs and Border Protection (CBP).
NewImport Specialist III Noatum Holdings SLUImport Specialist IIICharlotte, NCNoatum Logistics responds to different industry needs with in-depth knowledge and experience in defined industries, including Fashion & Retail, Industrial & Construction, High Tech & Consumer Electronics, Automotive, Food & Consumer Goods, Mining, Energy and Oil & Gas, Defense & Aerospace, and Pharma & Healthcare. Develop and maintain successful relationships with customers, government agencies, and local vendors (e.g., airline representatives, freight forwarders, custom brokers, local pickup and delivery companies, regional trucking companies, line haul providers).
Sales Support Specialist The Bradley GroupSales Support SpecialistCharlotte, NC$20–$24 / hourPossess shipping and logistics experience, including familiarity with parcel and freight shipments. Highly proficient with computers and comfortable managing high volume emails.
Verification Specialist EmploynetVerification SpecialistMooresville, NCA Verification Specialist who has worked for companies in manufacturing, tools, or sustainability-focused products typically focuses on ensuring product, data, and compliance accuracy. Fraud Prevention / Risk Monitoring Identify suspicious claims, duplicate requests, or inaccurate submissions.
E-Filing and Docketing Specialist Fox Rothschild LLPE-Filing and Docketing SpecialistCharlotte, NC$75,000–$90,000 / yearAs a member of the Attorney Resource Center (ARC), with a focus on Docketing and Court Filing, the ARC Filing & Docketing Specialist provides critical date management and court/administrative agency filing support to attorneys firm-wide. Must exhibit a high degree of initiative in managing multiple priorities simultaneously in a fast-paced, high-pressure, deadline-driven and detail-oriented work environment utilizing excellent judgment, initiative, decision-making skills and the ability to work independently.
Transportation Procurement Specialist Ross Stores IncTransportation Procurement SpecialistFort Mill, SCRoutine deadlines; usually sufficient lead time; variance in work volume seasonal and predictable; priorities can be anticipated; some interruptions are present; travel or other inconveniences have advance notice; involves occasional exposure to demands and pressures from persons other than immediate supervisor. GENERAL PURPOSE: Responsible for contractual administration, procurement analytical support, claims recovery, rate filing activities and controls representing financial obligations exceeding $1B in annualized spend.
E-Filing And Docketing Specialist Fox RothschildE-Filing And Docketing SpecialistCharlotte, NC$75,000–$90,000 / yearAs a member of the Attorney Resource Center (ARC), with a focus on Docketing and Court Filing, the ARC Filing & Docketing Specialist provides critical date management and court/administrative agency filing support to attorneys firm-wide. Must exhibit a high degree of initiative in managing multiple priorities simultaneously in a fast-paced, high-pressure, deadline-driven and detail-oriented work environment utilizing excellent judgment, initiative, decision-making skills and the ability to work independently.
Talent & Organization Development Specialist EnergySolutions LLCTalent & Organization Development SpecialistCharlotte, NCWorking in partnership with the Director of Talent & Organizational Development, HR, and business leaders, this role helps translate organizational development strategy into scalable programs and processes that strengthen leadership capability, succession readiness, organizational effectiveness, and cultural alignment. People Analytics & Strategic Insights: Partner with third-party provider Red Castle to design, administer, and evolve employee listening and analytics solutions, including Employee Engagement surveys, Exit Reports, New Hire Feedback, and other employee lifecycle analytics.
Sr Legal Operations Specialist, Legal Transformation Project Manager Honeywell International IncSr Legal Operations Specialist, Legal Transformation Project ManagerCharlotte, NCAs a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable. In this role, success means Legal Transformation initiatives have clear plans, visible accountability, timely decisions, and practical tools that help Honeywell's Legal function operate more effectively across global teams.
Bilingual Commercial Specialist (Spanish/English) Advance Stores CompanyBilingual Commercial Specialist (Spanish/English)Belmont, North CarolinaWhile performing the duties of this job, the employee is usually working inside; however, they will occasionally be outside and exposed to various weather conditions while performing such tasks as installing batteries and wiper blades. The employee is required to be able to talk and hear and use hands and fingers to handle or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl.
Export Specialist JASExport SpecialistCharlotte, North CarolinaOur services include air and ocean freight forwarding, contract logistics, customs brokerage, distribution, inbound logistics, truckload brokerage and other supply chain management services, including consulting, the coordination of purchase orders and customized management services. SUMMARY: The role of the Export Specialist is to facilitate the movement of products/equipment/ materials out of the country, via ocean and air freight, in accordance with organizational policies and procedures, and to comply with relevant local, country and international laws and processes.
Senior Specialist, Operational Support Ross Stores IncSenior Specialist, Operational SupportFort Mill, SCESSENTIAL FUNCTIONS: Develop proposals for and align business team on bid processes and scenario assumption development and utilize those decisions in performing technical activities associated with configuration, bid set up, carrier invitation, and scenario set up for Transportation Procurement bid events. Drive bid progress, assist carriers and internal team members in troubleshooting bid execution activities and provide analysis of bid scenarios for business team to use as guidance in final award decisions.
Inventory Replenishment Senior Specialist Lowe's Companies IncInventory Replenishment Senior SpecialistMooresville, NCBased in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. Bachelor's degree In business, supply chain, logistics, industrial engineering or equivalent relevant experience in business or inventory operations or progressive career development in retail management/operations or equivalent years of experience in lieu of education requirement, if applicable.
Recruiting Relations Specialist - Trades DPR Construction IncRecruiting Relations Specialist - TradesCharlotte, NC$72,000–$110,000 / yearThe Recruiting Relations Specialist works closely with the partnership manager, recruiters, partnership team members, field operations, workforce development, HR, apprenticeship teams, and external workforce partners to deliver an efficient, candidate-focused recruiting process for both union and non-union craft roles. Help build and maintain talent pipelines via partnerships with Union, military, community, Industry, community colleges, high schools and trade schools for key skilled trades including electrical, carpentry, concrete, drywall, specialties, Div 7 and general construction trades.
GIS Industry Solutions Specialist - Electric & Gas Utilities EsriGIS Industry Solutions Specialist - Electric & Gas UtilitiesCharlotte, North CarolinaAs an industry specialist, you will research and report on financial, technological, and other factors that affect the Energy Utility market and collaborate with key internal stakeholders to help define, execute, and measure the Energy Utility marketing plan. Assist Industry Managers in engaging with marketing, sales, products, professional services, international distributors, education, and partner teams to deliver campaign tactics successfully.
GIS Industry Solutions Specialist - Rail EsriGIS Industry Solutions Specialist - RailCharlotte, North CarolinaAs an industry specialist, you will research and report on financial, technological, and other factors that affect the Rail market and collaborate with key internal stakeholders to help define, execute, and measure the Rail Industry marketing plan. Prepare content using rail industry knowledge, research, and relationships, including presentations, StoryMaps, eBooks, blogs/articles, technical papers, web, social media, press, and advertising.
GIS Industry Solutions Specialist - Architecture, Engineering, and Construction (AEC) EsriGIS Industry Solutions Specialist - Architecture, Engineering, and Construction (AEC)Charlotte, North CarolinaDevelop and publish construction-centered content including webinars, case studies, white papers, and social media that demonstrates the impact of GIS in areas such as project coordination, scheduling, site logistics, field data capture, safety, and sustainability. This role emphasizes the construction lifecycle from planning and design through preconstruction, field execution, and operations and focuses on how location intelligence, digital twins, and integrated data environments enable safer, more efficient, and more predictable projects.
Transportation Sr. Specialist - Ecommerce Lowe's Companies IncTransportation Sr. Specialist - EcommerceMooresville, NCBased in Mooresville, N.C., Lowe's supports the communities it serves through programs focused on creating safe, affordable housing, improving community spaces, helping to develop the next generation of skilled trade experts and providing disaster relief to communities in need. Specialist - ECommerce is expected to be the subject matter expert for their respective area and to represent Lowe's Transportation in communication with Carriers, Vendors, Lowe's Digital Team, and Supply Chain cross-functional teams.
ECMO Specialist (RN or RT) - AH Levine Children''''s Hospital Advocate Aurora Health IncECMO Specialist (RN or RT) - AH Levine Children''''s HospitalCharlotte, NC$41.10–$61.65 / hourMonitors pump functioning throughout patient therapy and maintains pump integrity; monitors circuit volume and administers products, medications and/or volumes as ordered; monitors anticoagulation, electrolyte acid-base balance and blood gas composition volumes and adjusts ECMO circuit to maintain physician orders. Operates extra-corporeal membrane oxygenation (ECMO) equipment and performs ECMO therapy according to physician orders, provides care through skillful assessment, diagnosis, outcomes identification, planning, implementation and evaluation in accordance with facility and department policies, procedures, and/or protocols under the supervision of the ECMO team manager.
Senior Content Specialist RXO IncSenior Content SpecialistCharlotte, NC$95,000–$100,000 / yearPaid time off includes: up to 8 holidays, up to 2 floating Diversity Days, Hourly: Earn up to 13 days PTO/ Salary: Earn up to 15 days PTO, up to 40 hours bereavement leave, up to 16 hours volunteer time, jury duty, at least 2 weeks family bonding leave, up to 40 hours prenatal care leave. Insurance: health, prescription, dental, vision, basic and supplemental life, short and long-term disability, accidental death and personal loss, business travel, legal services, ID theft, accident, critical illness, hospital indemnity.
Rewards Specialist (Benefits) MaerskRewards Specialist (Benefits)Charlotte, North Carolina$65,000–$85,000 / yearAs a global leader in connecting and simplifying trade, we help businesses move goods seamlessly across ocean, air, landside transportation, and warehousing, all supported by cutting edge technology and an extensive global network. You will work within the People Solutions function, collaborating closely with Rewards, People Advisors, vendors, and cross-functional stakeholders to administer, maintain, and continuously improve benefits processes.
Packing Specialist IFab CorporationPacking SpecialistGastonia, NCThe Packaging Specialist will collaborate closely with customers, suppliers, and internal teams to test, order, receive, control, and track packaging materials, as well as design new packaging when specifications are not provided and serve as a backup of shipping functions. Perform physical testing of parts with available packaging on-site, analyzing weight, dimensions, stacking feasibility, and protection needs.
FEC - OERP Operations Sr. Specialist Turner Construction CoFEC - OERP Operations Sr. SpecialistCharlotte, NCProvide direction, coaching, and support to project on-site teams to ensure consistent execution of OERP processes, safe and efficient equipment use, and excellent service to project teams and rental vendors across assigned projects. Essential Duties & Key Responsibilities: Manage and support On-site Equipment Rental Programs (OERP) (OERP) team of specialists, coordinators, and other field-based personnel to deliver consistent program execution and provide support across one or more projects.
Travel Specialist CruizeezTravel SpecialistCharlotte, North CarolinaRemoteYou'll be working closely with clients, vendors to craft personalized itineraries and ensure your customers have an exceptional and stress-free travel experience. As a Remote Travel Specialist, you will be responsible for coordinating all aspects of your clients' travel arrangements, from initial inquiry to post-trip follow-up.
ECMO Specialist (RN or RT) - AH Levine Children's Hospital Advocate Health and Hospitals CorporationECMO Specialist (RN or RT) - AH Levine Children's HospitalCharlotte, North Carolina$41.10–$61.65 / hourMonitors pump functioning throughout patient therapy and maintains pump integrity; monitors circuit volume and administers products, medications and/or volumes as ordered; monitors anticoagulation, electrolyte acid-base balance and blood gas composition volumes and adjusts ECMO circuit to maintain physician orders. Operates extra-corporeal membrane oxygenation (ECMO) equipment and performs ECMO therapy according to physician orders, provides care through skillful assessment, diagnosis, outcomes identification, planning, implementation and evaluation in accordance with facility and department policies, procedures, and/or protocols under the supervision of the ECMO team manager.
Quality Assurance Specialist TTEC Holdings IncQuality Assurance SpecialistCharlotte, NCReview and evaluate operational procedures, including Customer Service interactions from all communication channels, service requests, refund processing, Transponder fulfillment, outgoing correspondence, and future quality review implementations. Assists the Quality/Training Manager and Assistant Manager in auditing Key Performance Indicators (KPIs) for TTEC Operations, like outgoing correspondence and external survey results.