NewConstruction Project Manager JobotConstruction Project ManagerBessemer, AL$100,000–$150,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. The team is driven by a commitment to speed, reliability, and smarter building solutions that help clients bring critical facilities online faster.
NewPreconstruction Manager JobotPreconstruction ManagerBirmingham, AL$110,000–$165,000 / yearThe Preconstruction Manager leads day-to-day preconstruction efforts for assigned projects and pursuits, coordinating estimating, scheduling, design collaboration, procurement input, and planning activities from concept through final pricing. They possess strong problem-solving abilities, excellent communication skills, and a passion for delivering high-quality preconstruction services while continuously improving processes and developing team members.
NewPre-Construction Manager JobotPre-Construction ManagerBirmingham, AL$140,000–$160,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. We are a nationally recognized design-build firm delivering end-to-end solutions across construction, engineering, professional services, specialty equipment, and real estate.
NewConstruction Project Manager (Healthcare & Data Center Construction) JobotConstruction Project Manager (Healthcare & Data Center Construction)Birmingham, AL$110,000–$160,000 / yearJob description: As a Program Architect, you will work with project teams in a dynamic, rapid-growth work environment with bright and talented engineers, architects, designers, builders, crafters, and manufacturers to improve and deploy a prototype building program and to build an alternative to the traditional construction industry. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
Assistant Project Manager JobotAssistant Project ManagerBirmingham, AL$75,000–$90,000 / yearJob description: As a Program Architect, you will work with project teams in a dynamic, rapid-growth work environment with bright and talented engineers, architects, designers, builders, crafters, and manufacturers to improve and deploy a prototype building program and to build an alternative to the traditional construction industry. Information collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal.
NewManager, Pre-Construction Services JobotManager, Pre-Construction ServicesBirmingham, AL$111,000–$167,000 / yearInformation collected and processed as part of your Jobot candidate profile, and any job applications, resumes, or other information you choose to submit is subject to Jobot's Privacy Policy, as well as the Jobot California Worker Privacy Notice and Jobot Notice Regarding Automated Employment Decision Tools which are available at jobot.com/legal. Over the past several decades, it has grown into a nationally recognized industry leader, partnering with leading domestic and international companies across the manufacturing, food & beverage, data center, advanced technology, and distribution sectors.
NewCustomer Logistics Manager Ryder System IncCustomer Logistics ManagerBessemer, ALCompensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees: If you are a current employee at Ryder, please click here ( https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld ) to log in to Workday to apply using the internal application process.
Logistics Coordinator (Contingent) CryoPort IncLogistics Coordinator (Contingent)ALRemoteWith our expansive platform of management solutions and decades of temperature-controlled supply chain expertise, Cryoport Systems helps Enable the Outcome by supporting certainty and precision in the supply chain, whether advancing groundbreaking therapies, supporting families on their reproductive journeys, or enhancing animal health programs. The Logistics Coordinator will report to one or more Logistics Managers and is responsible for alerting the logistics management team of any shipments with delays or other potential causes for concern, assisting with special projects, miscellaneous tasks as needed, and answering the logistics helpline to address or redirect calls.
LOGISTICS MANAGEMENT SPECIALIST (T32) United States Air ForceLOGISTICS MANAGEMENT SPECIALIST (T32)Birmingham, AL$75,431–$98,066 / year1) Serves as the program manager for the Integrated Deployment System (IDS); Deliberate and Crisis Action Planning and Execution Segments (DCAPES), Contingency Operations/Mobility Planning and Executive System (COMPES), Logistics Module-Base Level (LOGMOD-B), Automated Air Load Planning System (AALPS), and Cargo Movement Operations System (CMOS). (3) At the direction of and in conjunction with, the Logistics Officer, identifies required deployment/redeployment support with the wing staff, serving as the NCOIC of the Redeployment Assistance Team (RAT), Air Mobility Command (AMC), and Air Combat Command (ACC) for the transportation of equipment and personnel.
Logistics Specialist ManpowerLogistics SpecialistBessemer, AL$20.50–$21.75 / hourManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
Logistics Planner Schnellecke Group AG & CO. KGLogistics PlannerWoodstock, ALActing as a key liaison between operations leadership and the customer, the Logistics Planner ensures that material flow, inventory movement, and logistics plans are executed effectively to support production and delivery commitments. Position Summary: The Logistics Planner role serves as a central coordination point for operational execution within the business unit, ensuring alignment across warehouse operations, material flow, and customer service requirements.
NewDirector, Supply Chain - Distribution & Logistics (OPEN TO ALL U.S. LOCATIONS) Alvarez & MarsalDirector, Supply Chain - Distribution & Logistics (OPEN TO ALL U.S. LOCATIONS)Birmingham, ALHands-on experience through consulting projects or engagement in at least several of the following areas is required: Gain a comprehensive understanding of a client's supply chain including manufacturing and distribution locations, baseline of product flow and seasonality, detailed operating costs, key supply chain processes in sourcing, planning, and operations. A&M's Supply Chain professionals assist our clients in analyzing each part of the supply chain process including Strategic Sourcing and Procurement, Logistics and Distribution, Integrated Demand and Supply Planning to identify value creation opportunities, develop a roadmap to accelerate those opportunities and assist with driving them to our client's bottom line.
Senior Director, Supply Chain--Distribution & Logistics (OPEN TO ALL U.S. LOCATIONS) Alvarez & Marsal Holdings LLCSenior Director, Supply Chain--Distribution & Logistics (OPEN TO ALL U.S. LOCATIONS)Birmingham, ALHands-on experience through consulting projects or engagement in at least several of the following areas is required: Gain a comprehensive understanding of a client's supply chain including manufacturing and distribution locations, baseline of product flow and seasonality, detailed operating costs, key supply chain processes in sourcing, planning, and operations. A&M's Supply Chain professionals assist our clients in analyzing each part of the supply chain process including Strategic Sourcing and Procurement, Logistics and Distribution, Integrated Demand and Supply Planning to identify value creation opportunities, develop a roadmap to accelerate those opportunities and assist with driving them to our client's bottom line.
NewLogistics Associate Carvana CoLogistics AssociateBessemer, AL$15–$17 / hourThis individual contributor position is responsible for various tasks related to staging, and preparing inventory vehicles for inbound/outbound transport and direct delivery. A multitude of perks including student loan payments, reimbursement programs, discounts on vehicles, benefits for your pets, and much more.
NewLogistics Associate CarvanaLogistics AssociateBessemer, AL$15–$17 / hourThis individual contributor position is responsible for various tasks related to staging, and preparing inventory vehicles for inbound/outbound transport and direct delivery. A multitude of perks including student loan payments, reimbursement programs, discounts on vehicles, benefits for your pets, and much more.
General Manager Gulf Distributing Holdings Company LLCGeneral ManagerBirmingham, ALThe General Manager will plan, direct, coordinate, and oversee all sales and operations activities at the location they are assigned, ensuring development and implementation of efficient operations and cost-effective systems to meet the current and future needs of the organization, as well as developing and implementing the overall sales strategy and overseeing its execution in tandem with the Executive Team and SVPs. Supply Chain Management: Working with Supply Chain Department to ensure efficiency of the supply chain process, from sourcing and procurement to inventory management and order fulfillment, to overseeing timely and efficient delivery of products to customers.
Facilities Manager Gulf Distributing Holdings Company LLCFacilities ManagerMcCalla, ALCoordinates facility improvement projects as directed by the Director of Strategic Operations & Building Systems Manager, including layout reconfigurations, lighting upgrades (LED conversions), flooring replacements, expansions, and equipment installs. Minimum 5 years of progressive experience in facilities management, operations management, or a combination thereof; multi-site management experience in a distribution, logistics, or beverage industry environment strongly preferred.
Regional Sales Manager Tom McLeod Software CorporationRegional Sales ManagerBirmingham, AlabamaIn addition to managing the normal pipeline, opportunity and forecast reports generated using the CRM the Regional Manager must maintain a Top 100 activity report that tracks weekly and monthly top 100 activity (on-site and remote meetings). Ensure all team updates, forecasts, and activity reports are completed prior to management-established deadlines to prepare for weekly sales meetings.
Travel Center Assistant Manager Pilot Travel Centers LLCTravel Center Assistant ManagerMcCalla, AL$41,700–$60,460 / yearPilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Additional requirements of the Retail Assistant Manager include: Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results.
Retail General Manager - Trainee Pilot Travel Centers LLCRetail General Manager - TraineeMcCalla, AL$54,300–$80,750 / yearPilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing. Additional requirements of the Retail General Manager include: Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results.
General Manager Gulf Distributing Holdings LLCGeneral ManagerBirmingham, ALThe General Manager will plan, direct, coordinate, and oversee all sales and operations activities at the location they are assigned, ensuring development and implementation of efficient operations and cost-effective systems to meet the current and future needs of the organization, as well as developing and implementing the overall sales strategy and overseeing its execution in tandem with the Executive Team and SVPs. Supply Chain Management: Working with Supply Chain Department to ensure efficiency of the supply chain process, from sourcing and procurement to inventory management and order fulfillment, to overseeing timely and efficient delivery of products to customers.
Household Manager & Family Assistant Sage HausHousehold Manager & Family AssistantHomewood, AL$30–$35Mornings start early, evenings are packed with practices and pickups, and the in-between hours are where things tend to pile up — laundry half-switched, dishes from breakfast still in the sink, a grocery list that never quite gets ordered. Highly organized and proactive, you communicate clearly and efficiently, keeping schedules and household information updated through shared tools like Skylight rather than relying on constant back-and-forth communication.
Driver Manager PS HoldCo LLCDriver ManagerBirmingham, ALOur goal is to stay ahead through our emphasis on driver satisfaction and retention, cutting edge technology, offering creative solutions, customer partnerships and smarter people than our competition. By targeting experienced professionals, partnering with the best universities, and recruiting straight from the top programs in logistics and operations, we support our vision to be on the cutting edge of transportation.
Manager, Core Mobile Communications Tom McLeod Software CorporationManager, Core Mobile CommunicationsBirmingham, AlabamaBachelor’s degree with 5+ years of software, customer service, call centers, transportation or other performance-based industry including forecasting, scheduling and real-time operations management, required; or 9+ years of software, customer service, call centers, transportation or other performance-based industry including forecasting, scheduling and real-time operations management, required. Purpose of the Role: The Manager of Mobile communications will successfully guide the activities and develop the efforts of the Core Integration Services Mobile Communications team to facilitate the maximization of resources, achieve customer satisfaction and productivity goals, and promote Company goals and vision.
NewLandscape Maintenance Operations Manager Father Nature LandscapesLandscape Maintenance Operations ManagerBirmingham, ALTo foster the power of innovation and collaboration, Father Nature Landscapes is committed to diversity and building a team that represents a variety of skills, experiences, perspectives, and backgrounds. With strong determination, meticulous attention to detail, and established leadership and logistics abilities, you will guarantee operational excellence among our teams, clients, and internal systems.
Manager, ECS Delivery Tom McLeod Software CorporationManager, ECS DeliveryBirmingham, AlabamaHigh school diploma or equivalent with 9+ years of experience providing customer support for enterprise software in a fast-paced environment, or a bachelor's degree with 5+ years of related experience, required. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Facilities Manager Gulf Distributing Holdings LLCFacilities ManagerMcCalla, ALCoordinates facility improvement projects as directed by the Director of Strategic Operations & Building Systems Manager, including layout reconfigurations, lighting upgrades (LED conversions), flooring replacements, expansions, and equipment installs. Minimum 5 years of progressive experience in facilities management, operations management, or a combination thereof; multi-site management experience in a distribution, logistics, or beverage industry environment strongly preferred.
Project Manager GpacProject ManagerBirmingham, AL90000–130000GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. PROJECT MANAGER ROLE: Highly regarded AISC Certified Steel Fabricator in the area is looking for a Project Manager to oversee projects up to 25K tons.
Amerex - Purchasing Manager McWane IncAmerex - Purchasing ManagerTrussville, ALLead material planning and coordination efforts during product lifecycle changes, including new product introductions (NPI), engineering changes (ECN), and obsolescence management. Monitor the status of open and partial purchase orders to ensure on-time delivery of all components, raw materials, MRO, and services, including timely resolution, communication, and mitigation of future potential problems.
NewDistribution Center Assistant Manager TBC CorpDistribution Center Assistant ManagerBirmingham, AL$75,000–$85,000 / yearDirect subordinate team members within the distribution center with a focus on maximizing performance (KPIs); Customer Service (Net Promoter Score, On time Delivery), Productivity (Units per Hour, Minimal rework) and cost performance (Delivery costs, labor costs). Additionally, TBC responds to the needs of consumers in search of total car care at nearly 470 franchised tire and automotive service centers under the award-winning Big O Tires brand.
NewManager, Last Mile Operations Rxo Corporate SolutionsManager, Last Mile OperationsBessemer, AlabamaSupervise employees in accordance with company policies and applicable laws, including interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problems. Oversee the daily operations of contract carriers, including maintaining contractor schedules, monitoring routes, reports and fostering positive working relationships with contract carriers and helpers.
Manager, Last Mile Operations RXO IncManager, Last Mile OperationsBessemer, ALWhat your day-to-day will look like: Oversee the daily operations of contract carriers, including maintaining contractor schedules, monitoring routes, reports and fostering positive working relationships with contract carriers and helpers. Supervise employees in accordance with company policies and applicable laws, including interviewing, hiring, and training employees, planning, assigning, and directing work, appraising performance, rewarding and disciplining employees, and addressing complaints/resolving problems.
NewProduction Manager American LumberProduction ManagerBirmingham, ALAmerican Trade Group, Inc. is a diversified organization supporting the construction and building industries through a portfolio of companies that includes American Lumber, a leading manufacturer and wholesale distributor; Lane One Transport, a transportation and logistics company; and Rafter 12 Custom Homes. The Production Manager serves as the critical link between strategic production planning and frontline execution—directing, communicating, and actively managing operations in real time to ensure production goals are achieved.
Vehicle Sales Manager Trainee Ryder System IncVehicle Sales Manager TraineeBirmingham, ALCompensation Information: The compensation offered to a candidate may be influenced by a variety of factors, including the candidate's relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. Current Employees: If you are a current employee at Ryder, please click here ( https://wd5.myworkday.com/ryder/d/task/2998$46522.htmld ) to log in to Workday to apply using the internal application process.
NewManager, Mobile Communications McLeod SoftwareManager, Mobile CommunicationsBirmingham, ALEducation / ExperienceBachelor's degree with 5+ years of software, customer service, call centers, transportation or other performance-based industry including forecasting, scheduling and real-time operations management, required; or 9+ years of software, customer service, call centers, transportation or other performance-based industry including forecasting, scheduling and real-time operations management, required. Purpose of the RoleThe Manager of Mobile communications will successfully guide the activities and develop the efforts of the Core Integration Services Mobile Communications team to facilitate the maximization of resources, achieve customer satisfaction and productivity goals, and promote Company goals and vision.
Warehouse Operations Manager - 3rd shift Schnellecke Group AG & CO. KGWarehouse Operations Manager - 3rd shiftVance, ALThe Warehouse Operations Manager drives continuous improvement, monitors key performance indicators, and ensures resources are effectively managed to support production stability and customer satisfaction within the assigned facility. This position reports to the Director of Operations and provides leadership to supervisors and warehouse personnel to ensure efficient manpower allocation, budget adherence, and operational excellence.
Warehouse Operations Manager - 2nd Shift Schnellecke Group AG & CO. KGWarehouse Operations Manager - 2nd ShiftVance, ALThe Warehouse Operations Manager drives continuous improvement, monitors key performance indicators, and ensures resources are managed effectively to support production stability and customer satisfaction. Position Summary: The Warehouse Operations Manager is responsible for leading and managing the operations area in alignment with the Schnellecke Logistics quality management system and client requirements.
Regional Sales Manager QualaWash Holdings LLCRegional Sales ManagerALMonthly Activities: • Sales Reporting: Review prior month performance and activity level against key KPIs • Marketing: Consistently and on-going collect customer and market data and add to the account plans/marketing strategy to inform our market position • Review upcoming marketing plans regarding specific campaigns related to a DCI capability, DCI operating market, or industry segment • Marketing Feedback: Review effectiveness of current or prior marketing campaigns and measure success of lead conversion • Territory Sales Planning: Review territory coverage, gaps, and support needed from operations or account teams assigned to top customers • Customer Reporting: Develop regular operational performance reporting to customers in the region including metrics and trends • Service Implementation: Coordinate implementation of service changes, volume expansions, or new site launches. Weekly Activities: • Customer Meetings: Either in person (preferred) or site visits to discuss potential new business and identify customer requirements • Champion Customer Experience: Ensure customer needs are met, issues resolved, and expectations exceeded • Pipeline Management: Review and prioritize opportunities based on customer status and deal stage • Pipeline Review Meeting (w/ Manager): Review top opportunities, deal parameters, and next step to close an opportunity • Pipeline Review Meeting (+ Ops): Review top opportunities by region, deal parameters, and any assistance needed from Operations • Opportunity Review (w/ Account Owners): Coordinate local/national sales efforts to ensure and cohesive approach and avoid conflicting messaging.
Account Manager Airgas IncAccount ManagerALRemoteThis is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, short-term and long-term disability, life and accidental death and dismemberment (AD&D) insurance, Employee Assistance Program (EAP), pre-tax commuter transportation benefit, parental leave, vacation, sick time, floating holidays, jury duty and funeral/bereavement leave, and paid holidays for all eligible full-time employees. Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals.
OFFICE MANAGER 48forty SolutionsOFFICE MANAGERBirmingham, ALWe are truly Pallet Management Made Simple, our workforce is the heart and soul of our business, and we're looking for our next Office Manager to join our team! Manage local A/P process by creating purchase orders, reviewing local A/P invoices, and communicating with local vendors and Corporate Accounting?.
Payer STARS/Quality Clinical Consultant, Senior Manager PricewaterhouseCoopers LLPPayer STARS/Quality Clinical Consultant, Senior ManagerBirmingham, AL$124,000–$280,000 / yearAs a Payer STARS/Quality Clinical Consultant, Senior Manager, you will engage with clients in the health services sector, providing strategic guidance and operational consulting to enhance their clinical quality and performance metrics. PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy .
Wood Yard Manager (Birmingham, Alabama) National Salvage & Service CorporationWood Yard Manager (Birmingham, Alabama)Birmingham, ALThe Wood Yard Manager is responsible for overseeing all daily operations of the wood processing facility, including production management, employee leadership, quality assurance, financial oversight, and operational efficiency. We are seeking a motivated and experienced Wood Yard Manager to lead operations at our Wood Processing Facility in Birmingham, Alabama.
Project Manager Sparks GroupProject ManagerTrafford, ALThis pivotal role requires a hands-on leader to oversee the entire project lifecycle—from initial estimation and contract negotiation to strategic pre-construction planning and seamless field team coordination. Financial & Strategic Planning: Establish project budgets and author comprehensive management plans, including milestones and critical-path schedules.
Assistant Warehouse Manager - Birmingham, AL Priority Wire & CableAssistant Warehouse Manager - Birmingham, ALBirmingham, AlabamaActivity - Some activities may require standing and cutting wire in one place for long periods, pushing heavy reels to machines, and getting dirty while working. We are a veteran hiring advocate and will consider candidates with relevant military experience in supply chain, logistics and warehouse inventory management.
Product Manager Shipt IncProduct ManagerBirmingham, AL$115,000–$150,000 / yearShipt considers candidates located near a Shipt office or workspace in Birmingham, San Francisco, or Minneapolis to be hybrid, which means that they have the flexibility to work from home (with leader approval) or at a Shipt office in order to facilitate the ability to innovate, collaborate, and spark team connections. You will work on complex problems such as supply/demand forecasting and new delivery promises to ensure customers consistently receive a high-quality experience across regions, delivery windows, and peak-demand periods.
Materials Manager Judge GroupMaterials ManagerVance, AL$130,000–$135,000 / yearQualifications: bachelor’s degree and 5+ years of related experience, materials manufacturing leadership experience, management of the materials department, experienced in customer interface & SAP Warehouse Systems, good communication skills, detail-oriented, handle administrative tasks, plant floor/hands-on role, experienced in a fast-paced environment, and interface with the entire leadership team/colleagues/team members. Knowledge of the interaction of various functions of an automotive plant such as maintenance, quality, production control, safety, quality, operations, and materials as needed to determine how these areas are interrelated.
Production Control Manager ARD LogisticsProduction Control ManagerVance, AlabamaThe Production Control Manager ensures that the correct amount of goods and services are produced timely, efficiently, at the right cost and quality level. Working conditions are normal for a production-based manufacturing environment and/or logistics/distribution center/warehouse environment including exposure to changing building temperatures and noise exposure.
VDC Manager GpacVDC ManagerBirmingham, AL100000–135000You’ll work directly with project managers, superintendents, and trade partners to make sure models actually translate into better decisions, tighter coordination, and smoother execution in the field. GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990.
General Manager - Alabama America's Thrift StoresGeneral Manager - AlabamaHoover, ALThe GM must have the ability to accomplish profitability through managing operations such as budgeting, financial reporting, profit and loss, identification of high-quality donated items, loss prevention, product quality control, product pricing, and building community rapport with an emphasis on customer relations. GMs are responsible for partnering with their District Manager and Store Leadership Team to meet financial goals to generate the revenue and donations necessary to support the mission operations and community programs provided by America's Thrift.
Call Center Manager Common ThreadsCall Center ManagerBirmingham, ALThe Call Center Manager serves as the primary business owner and super-user of Common Threads' AI contact center technology, maintaining call flows, routing logic, escalation pathways, and the knowledge base that supports donor and customer interactions. Reports To: Director of Logistics & Operations Department: Customer Service & Donation Operations Location: Common Threads Charitable Donation Services (with regional field coordination) Employment Type: Full-Time, Exempt Direct Reports: Customer Service Representatives.