Product Quality Manager Sappi LtdProduct Quality ManagerSkowhegan, METhis person will; assist with product development and improvement efforts, build systems and reports to monitor and communicate quality performance internally, train operations personnel, ensure good interface between operations and customers, assist with mill customer tours, manage all quality claims for Somerset products, and work closely with paper mill production personnel on food safety, ISO, and other critical compliance systems. The successful candidate must be able to work with variety of stakeholders; mill operations personnel, technical teams, R&D personnel, external converting representatives, Customer Solutions team members, Inside and Outside sales, and external customers as appropriate.
Environmental Hydrogeology Manager State of MaineEnvironmental Hydrogeology ManagerAugusta, Maine$71,843.20–$101,587.20This specifically includes reviewing soils information, geotechnical reports, water supply, proposed wastewater systems, stormwater infiltration, quarrying and mining activities near the water table, significant groundwater well projects, spray irrigation, and blasting plans. MINIMUM QUALIFICATIONS: A Master's Degree in Hydrogeology or Geology specialized in contaminant fate and transport or water resource management, and three (3) years' experience in hydrogeologic work involving project completion and financial and personnel management.
Environmental Specialist IV (Safer Chemicals Program Manager) State of MaineEnvironmental Specialist IV (Safer Chemicals Program Manager)Augusta, Maine$61,214.40–$86,590.40The position oversees Department implementation of the PFAS in Products law, Reduction of Toxics in Packaging law, Toxic Chemicals in Food Packaging law, Toxic Chemicals in Children's Products law, Flame Retardants in Furniture law, and Maine's Toxic Use Reduction (TUR) program. The position will represent the Department in public hearings, public meetings, and other administrative proceedings related to the Safer Chemicals Program and support other Department's programs as needed or future Safer Chemical program responsibilities as created or directed by the Legislature.
Manager, Customer Success Verint Systems, Inc.Manager, Customer SuccessAugusta, METhe Manager of Customer Success leads a team of Customer Success Managers responsible for driving adoption, value realization, retention, and expansion across a defined portfolio of Verint customers. The Manager is accountable for team-level revenue outcomes (revenue retention, renewal rates, and expansion pipeline) and for developing CSMs into high-performing customer advocates.
Assistant Manager Dunkin' Brands Group IncAssistant ManagerAugusta, ME$18–$19 / hourThe Assistant Restaurant Manager supports the Restaurant Manager in their efforts to develop a team of dedicated people delivering great and friendly guest experiences and profitable top line sales. Maintain safe, secure, and healthy environment by following and enforcing safety, food safety, and sanitation guidelines; comply with all applicable laws.
Center Manager Physical Therapist Waterville, ME new clinic! Select Medical CorpCenter Manager Physical Therapist Waterville, ME new clinic!Hallowell, MEUtilize our local community network to partner with physicians, employers, payors and case managers to achieve optimal patient outcomes. We're launching a cutting-edge outpatient physical therapy center focused on delivering exceptional patient care, innovative treatment approaches, and a collaborative team environment.
Assistant Store Manager - Kay Jewelers - Marketplace at Augusta Signet Jewelers LtdAssistant Store Manager - Kay Jewelers - Marketplace at AugustaAugusta, ME$16.50–$21 / hourWe particularly encourage women and minorities who are interested in management opportunities at Signet to participate in this program and use this online registry system to express your interest in a management position. Make the decision to build your career with a company that thrives on an outstanding customer experience, intense and continuous training and being able to make a difference in our customer's and employee's lives.
Service Writer VIP Tires & ServiceService WriterFarmingdale, ME$18–$24While performing the duties of this job, the associate is exposed to varying weather, climate and temperature conditions, mechanical equipment, automotive and industrial cleaning chemicals, and noise levels that may reach 110 decibels depending upon type of service being performed. The Service Writer lives VIP’s mission to EARN AUTOMOTIVE CUSTOMERS FOR LIFE by learning the VIP culture and processes to help the team ensure that all customers get a different & better experience.
["Senior Principal Product Marketing Manager","Senior Principal Product Marketing Manager"] Oracle["Senior Principal Product Marketing Manager","Senior Principal Product Marketing Manager"]AugustaRemote$118,700–$264,100 / yearThis highly visible role will work closely with OCI executives, product leaders, engineering teams, sales organizations, and strategiccloud partners to drive awareness, adoption, and market leadership for OCI's portfolio. Develop executive-level presentations, solution briefs, customer success stories, thought leadership content, and other high-impact assets that clearly communicate OCI's capabilities and business outcomes.
Account Manager 837570 Bonney StaffingAccount Manager 837570Farmington, ME$21–$25 / hourJoin a dynamic company committed to quality and excellent customer service, as a Customer Service Representative / Account Manager in Farmington, ME, and make an impact every day. As a Customer Service Representative / Account Manager, you'll support client order entry, account coordination, and ongoing customer communication in a fast-paced environment.
["Principal Product Manager","Principal Product Manager"] Vontier["Principal Product Manager","Principal Product Manager"]Augusta$150,000–$190,000 / yearAs a connected mobility platform for industries that manage vehicle and equipment assets, Teletrac Navman simplifies the complex so that its customers can transform the way they work through cloud-based solutions that leverage AI to unlock the power of operational insight. ACM delivers customer value by ingesting highly varied data feeds, managing diverse powered and non-powered assets, enabling rapid decision-making with reporting/analytics, and facilitating preventative maintenance workflows.
Work From Home - Client Services Associate Global Elite Empire ConsultantsWork From Home - Client Services AssociateWaterville, MaineAll interviews will be conducted via Zoom video conferencing (Global Elite Empire Consultants is a third-party recruiter, not an insurance agency) We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. Take advantage of this opportunity to work from home, enjoy a schedule that suits your lifestyle, and receive mentorship as you advance your career in client service leadership.
Manager in Training 4707039 Circle K StoresManager in Training 4707039Waterville, MaineBe exposed to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a walk-in cooler and/or freezer. Ability to use computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc.
4707037 External Manager in Training Circle K Stores4707037 External Manager in TrainingAugusta, MainePrepares on-going and timely performance appraisals in Workday for all employees, providing proper performance-based feedback, this including 30- and 60-Days check-ins, 90-Days, 12 Months, and ongoing Anniversary check-ins. Leadership and Management: Directly supervises the activities of 2 or more full-time employees which may include Assistant Manager(s), Lead Representative(s) and Customer Service Representative(s).
U-Haul Moving Center General Manager U-HaulU-Haul Moving Center General ManagerAugusta, ME$3,800–$3,900The states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
Data Management and Program Support Section Manager State of MaineData Management and Program Support Section ManagerAugusta, Maine$63,689.60–$90,438.40Overseeing receipt of data from Public Water Systems, laboratories, and DWP staff, and ensuring that it receives quality assurance checks and is properly stored in the SDWIS database to identify regulatory violations and prevent public health threats. This position is closely involved with the development of DWP policies and procedures, setting DWP goals and objectives, overseeing and evaluating DWP functions, directing outreach and education activities statewide, and representing DWP to organized groups and the public statewide and nationally.
Pharmacy Manager (Pharmacist) Albertsons Companies IncPharmacy Manager (Pharmacist)Waterville, MELocally great and nationally strong, Albertsons Companies (NYSE: ACI) is a leading food and drug retailer in the U.S. We operate over 2,200 stores, 1,732 pharmacies, 405 fuel centers, 22 distribution facilities, and 19 manufacturing plants across 34 states and the District of Columbia. Main Responsibilities: Under the direction of the Division Pharmacy Manager, the Pharmacy Manager is responsible for the financial performance of the pharmacy and acts as pharmacist in charge.
["Technical Account Manager","Technical Account Manager"] Eliassen Group["Technical Account Manager","Technical Account Manager"]Augusta$75–$85 / hourThis role drives adoption and successful outcomes by leading technical check-ins, resolving complex issues in partnership with Support, Product, and Engineering, and identifying opportunities to expand platform value through best practices and new integrations. For nearly 40 years, we have combined exceptional people, deep domain expertise, and intelligent capabilities to expand our clients' capacity and accelerate meaningful outcomes.
U-Haul Moving Center General Manager U-Haul International IncU-Haul Moving Center General ManagerAugusta, METhe states in which U-Haul will decline to hire nicotine users are: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington. Physical Demands: The work requires some physical exertion such as long periods both indoors and outdoors of remaining stationary, traversing spaces, repositioning to reach and use tools, and moving a minimum of 50 lbs assisted or unassisted.
NewSenior Manager, Commercial Product Execution CVS Health CorpSenior Manager, Commercial Product ExecutionAugusta, ME$67,900–$199,144 / year7+ years of experience in field sales leadership, product strategy, commercial product roles, sales enablement, business development, account growth, or related market-facing roles. This role serves as the bridge between product strategy and field execution, ensuring offerings are effectively positioned, understood, and adopted across markets, segments, and distribution channels.
Workday Adaptive Planning Manager Baker Tilly Advisory Group, LPWorkday Adaptive Planning ManagerAugusta, MaineBaker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston.
Member Services Representative (Part Time) Planet FitnessMember Services Representative (Part Time)Rockland, MainePFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience.
Member Services Representative early morning 4am Planet FitnessMember Services Representative early morning 4amRockland, MainePFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience.
Part Time Member Services Representative Planet Fitness Inc.Part Time Member Services RepresentativeAugusta, MEPFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience.
Member Services Representative Early Morning 4Am Planet Fitness Inc.Member Services Representative Early Morning 4AmRockland, MEPFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience.
PART TIME Member Services Representative Planet FitnessPART TIME Member Services RepresentativeAugusta, MainePFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional "Judgement Free" member experience.
ACT Team/Behavioral Health Case Manager (Mhrt/C) MaineGeneral HealthACT Team/Behavioral Health Case Manager (Mhrt/C)Waterville, ME$22.65–$39.64 / hourJob Description: About the ACT Team: Assertive Community Treatment (ACT) was originally developed as a "hospital without walls," providing intensive, community-based support to individuals at high risk for hospitalization, homelessness, and involvement with the legal system. The majority of work is performed in the community, meeting clients where they live, work, and engage in daily activities to provide individualized support, care coordination, advocacy, and resource connection.
["Dealer Account Manager","Dealer Account Manager"] Hankey Group External["Dealer Account Manager","Dealer Account Manager"]Augusta$60,000–$130,000 / yearThe exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable. Our Dealer Account Managers are individuals with the vision and dedication to provide world-class customer service to our dealer partners through training and prospecting for business opportunities.
Dealer Account Manager Hankey Group ExternalDealer Account ManagerAugusta, MaineFirst year guaranteed minimum income starting at $5,000 monthly+ performance-based commissions, thereafter, monthly base of $1,000, plus performance-based commissions Average rep earnings after 1 year - $160,000.00. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire and will be dependent on a wide range of factors, including but not limited to geographic location, skill set, experience, education, credentials, and licensure when applicable.
Enterprise Customer Account Manager UKGEnterprise Customer Account ManagerAugusta, MEA successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. Our Services and Distribution Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers’ goals with our broad set of products.
["Senior Pricing Manager","Senior Pricing Manager"] Amentum["Senior Pricing Manager","Senior Pricing Manager"]AugustaRemote$150,000–$185,000 / yearTypically Twelve (12) years' experience in cost proposal preparation or cost proposal development; relevant finance experience may be considered for some years in lieu of cost proposal preparation and development; 8 years' experience with a Master's degree or Bachelor's degree in an associated discipline; two (2) years' experience in contracts or pricing may be substituted for each year of the four (4) years of college. Ability to evaluate and apply emerging technologies - Candidates should be comfortable assessing new AI-enabled tools and processes, identifying practical use cases, validating outputs, understanding limitations/risk, and incorporating AI responsibly into day-to-day work.
Care Manager Inpatient MaineGeneral HealthCare Manager InpatientAugusta, MEPhysical Wellness: We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs. Career Mobility: Helping our employees develop their skills and grow their careers is critical to how we retain our talent and sustain our business.
Tax Manager - Internal Partner/Individual Tax team Baker Tilly Advisory Group, LPTax Manager - Internal Partner/Individual Tax teamAugusta, MaineRemoteBaker Tilly Advisory Group, LP and Baker Tilly US, LLP, trading as Baker Tilly, are independent members of Baker Tilly International, a worldwide network of independent accounting and business advisory firms in 141 territories, with 43,000 professionals and a combined worldwide revenue of $5.2 billion. Baker Tilly is a leading advisory, tax and assurance firm, providing clients with a genuine coast-to-coast and global advantage in major regions of the U.S. and in many of the world's leading financial centers - New York, London, San Francisco, Los Angeles, Chicago and Boston.
Transportation Engineer III - Digital Delivery Manager State of MaineTransportation Engineer III - Digital Delivery ManagerAugusta, Maine$78,062.40–$110,385.60Licensure as a Professional Engineer plus two (2) years of work experience beyond such licensure which demonstrates the performance of significantly complex engineering science, competency in evaluating risk, and applying sound engineering judgement as it applies to planning, project development, and/or maintenance of public works structures and facilities. No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day.
Senior Project Manager - IndustrialPittsfield, Maine , United States Cianbro CorpSenior Project Manager - IndustrialPittsfield, Maine , United StatesMEI fully understand that this application for employment is not a contract for employment, and an offer of employment is conditional upon successful completion of the company's and/or client's required screenings (i.e. physical evaluation, background check, and substance-abuse screening). Should I be offered and accept employment, I agree to conform to all policies, rules, and regulations of the company governing the conduct of its team members and agree to work in a safe manner at all times while employed by the company.
Project Manager - Structural Steel FabricationPittsfield, Maine , United States Cianbro CorpProject Manager - Structural Steel FabricationPittsfield, Maine , United StatesMEStevensStarconSupport Services Careers Cianbro OpportunitiesStarcon OpportunitiesA/Z Opportunities R.C. STEVENSCIANBRO Application ReturnReturn PLEASE READ CAREFULLY We are a 100% employee owned, open-shop employer. StevensStarconSupport Services CAREERSNewsSubs & Suppliers Who We Are Our HistoryVision, Mission, & ValuesEmployee-OwnershipHealth, Safety & Environmental LeaderQualityCareer Development What We Do A/Z CorporationBuildingIndustrial & ManufacturingInfrastructureModular ManufacturingPower & EnergyR.
Direct Brand Manager Moroccan Oil Sally Beauty HoldingsDirect Brand Manager Moroccan OilAugusta, METhe work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, salons, and retail stores, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. Beauty Systems Group, branded as Cosmo Prof or Armstrong McCall stores, along with its direct sales consultants, sell professionally branded products intended for use and resale by salons to retail consumers.
Service Technician - LP and Oil Burner Journeyman Dead River CompanyService Technician - LP and Oil Burner JourneymanFarmington, Maine$25–$37 / hourSafety considerations relate to safe operation of the service vehicle, wearing appropriate personal protective safety equipment, proper lifting of heavy parts or equipment, and general observation of the surroundings where work is being done. Industry related equipment including all types of hand tools, testing equipment, threading equipment, soldering torch, power tools, along with appropriate gauges and meters.
Service Technician - LP/Oil Burner Journeyman Dead River CompanyService Technician - LP/Oil Burner JourneymanRockland, MaineSafety considerations relate to safe operation of the service vehicle or delivery truck, wearing appropriate personal protective safety equipment, proper lifting of heavy parts or equipment, and general observation of the surroundings where work is being done. As an Experienced Journeyman Technician this position performs installations, troubleshooting, efficiency tests, tune-ups, propane tank sets and hook-ups in accordance with applicable codes, safety regulations and Dead River Company policies.
ACT Team/Behavioral Health Case Manager (MHRT/C) MaineGeneral HealthACT Team/Behavioral Health Case Manager (MHRT/C)Waterville, MEPhysical Wellness: We offer quality health, dental, and vision benefits and wellness programs and resources to provide employees access to resources for a healthy lifestyle and help manage health care costs. Job Description: Consults with nursing staff and multidisciplinary team regularly to evaluate patient's status and appropriateness of medical care, including admission, length of stay, transfer and discharge.
Transportation Engineer III - Digital Delivery Manager State Of Maine, Connectme AuthorityTransportation Engineer III - Digital Delivery ManagerAugusta, ME$78,062.40–$110,385.60 / yearTo be minimally qualified for this position candidates must provide evidence of the following experience: Licensure as a Professional Engineer plus two (2) years of work experience beyond such licensure which demonstrates the performance of significantly complex engineering science, competency in evaluating risk, and applying sound engineering judgement as it applies to planning, project development, and/or maintenance of public works structures and facilities. No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day.
Transfusion Medicine Business Development Manager - Northeast Quidelortho CorpTransfusion Medicine Business Development Manager - NortheastAugusta, MERemote$94,000–$140,000 / yearQuidelOrtho Management: Interacts with Sales Leadership, Specialty Sales, Sales Administration, and Distribution to maximize achievement of corporate goals, and interacts with other aspects of the organization as required (e.g., Finance, P&C, IT, Customer Service, etc.). QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine.
Staff Technical Program Manager MongoDB IncStaff Technical Program ManagerAugusta, ME$126,000–$248,000 / yearMongoDB's unified database platform-the most widely available, globally distributed database on the market-helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Partner with SREs and product teams to define and operationalize SLOs/SLIs, and use incident data, metrics, and capacity signals to drive prioritization and continuous improvement.
NewIS Senior Manager, Technology Procurement & Sourcing HQ Turner Construction CoIS Senior Manager, Technology Procurement & Sourcing HQAugusta, MESupport procurement coordination across ACS Group operating companies to aggregate demand, rationalize overlapping technology solutions, consolidate strategic suppliers and contracts, and negotiate global or regional agreements that leverage enterprise scale, in partnership with technology governance and subject to local business, legal, regulatory, tax, cybersecurity, and data-residency requirements. Lead complex sourcing, negotiation, and renewal strategies for enterprise software, SaaS, cloud services, hardware, telecommunications, and professional services, including pricing, licensing models, service levels, price protections, audit rights, renewal provisions, termination rights, and other commercial terms, in partnership with Legal, Finance, Information Security, and technology leadership.
Service Technician Superior Plus Energy Services Inc.Service TechnicianHallowell, MEME Propane License required • 2-3 years propane/oil service preferred • HVAC • High School Diploma or General Education Degree • CDL Class A or B • Hazmat Tanker endorsement preferred • Legal Authorization to work in the US is required. • Competitive Compensation: We offer a highly competitive compensation and total rewards package ensuring that your hard work and dedication are recognized and rewarded accordingly.
Restaurant Manager Samoset ResortRestaurant ManagerRockport, MaineActively work the floor with an ability to anticipate opportunities to improve service, help the team, and create efficiencies in table turns. Ability to multi-task and perform calmly and with grace in busy situations while meeting deadlines with accuracy and efficiency.
Pharmacy Customer Service Associate Walgreen CoPharmacy Customer Service AssociateWinthrop, ME$16.10–$18 / hourPerforms duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Public Service Coordinator II - Deputy Director, Artificial Intelligence State of MainePublic Service Coordinator II - Deputy Director, Artificial IntelligenceAugusta, Maine$85,685.60–$121,080.96The PSC regularly exercises independent judgment on important matters affecting the agency's operations, such as, legal, human resources, finance, technological resources, policy development, advocacy, an agency's relationship with other agencies, the Governor's Office, the Legislature and its constituents. The Department of Administrative and Financial Services (DAFS) Office of Information Technology (OIT) also known as MaineIT provides information technology support to over 13,000 employees.
Project Manager/Owners Rep City USProject Manager/Owners RepWaterville, MaineUtilizing our vast array of in-house resources, CBES experts tackle the most challenging projects from inception to completion, including project design, engineering, construction and commissioning. We don’t just hire anyone at CBES; we’re looking for team members with a deep sense of responsibility, an ability to collaborate, a desire to learn and grow, a willingness to always lend a helping hand.
Project Manager/Owners Rep City Building Engineering ServicesProject Manager/Owners RepWaterville, MaineUtilizing our vast array of in-house resources, CBES experts tackle the most challenging projects from inception to completion, including project design, engineering, construction and commissioning. We don’t just hire anyone at CBES; we’re looking for team members with a deep sense of responsibility, an ability to collaborate, a desire to learn and grow, a willingness to always lend a helping hand.