Scrum Master Diverse Lynx, LLCScrum MasterIrving, TXCoach Product & Agile Transformation, SDLC, Time Tracking, ECM, TCM, Annual Planning and other organization guidance. Strategize and drive relentless improvement across product area including but not limited to; Process, Toolsets, Metrics and Practices.
Scrum Master Blackstone Talent GroupScrum MasterDallas, TXBlackstone Talent Group is a wholly owned subsidiary of Blackstone Technology Group, a global IT services and software firm that implements technological solutions across commercial industry verticals and the US Federal Government. Maintain team boards and delivery artifacts (e.g., Jira storyboards, sprint backlogs) ensuring work is current and accurately tracked.
Principal Software Engineer / Scrum Master (Onsite) RTX CorpPrincipal Software Engineer / Scrum Master (Onsite)Richardson, TXThe Vehicle Manager External Services team is focused on providing integration, simulation, and external service support to enhance vehicle command, telemetry, initialization, and testing capabilities. At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems.
Senior Software Engineer III / Scrum Master (Onsite) RTX CorpSenior Software Engineer III / Scrum Master (Onsite)Richardson, TXThe Constellation Manager State Aggregation & Payload Management team is focused on aggregating system and vehicle state information and managing payload configurations to optimize mission performance and resource utilization. At RTX, the world's largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems.
Scrum Master/Project Manager CRC Insurance Services, LLCScrum Master/Project ManagerDallas, TXEnables Agile teams to realize value by facilitating Agile ceremonies, following CRC Group's Best Practices, removing impediments, coaching on Agile processes. General Description of Available Benefits for Eligible Employees of CRC Group: At CRC Group, we're committed to supporting every aspect of teammates' well-being - physical, emotional, financial, social, and professional.
Lead Tata Consultancy Services LtdLeadIrving, TX$90,000–$100,000 / yearThe individual will act as both a Scrum Master and Project Manager, providing strong leadership, structure, and decisiveness while facilitating Agile practices and managing delivery commitments in a fast-paced, high-expectation environment. Provide clear visibility into project status through structured reporting, metrics, and dashboards for senior leadership and key stakeholders.
Senior Specialist - Program & Project Management LTM LtdSenior Specialist - Program & Project ManagementDallas, TX$100,000–$120,000 / yearTogether with over 87,000 employees across 40 countries and our global network of partners, LTM - a Larsen & Toubro company - owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it. Please also note that neither LTM nor any of its authorized recruitment agencies/partners charge any candidate registration fee or any other fees from talent (candidates) towards appearing for an interview or securing employment/internship.
Project Manager Pyramid, IncProject ManagerPlano, TXFull timeAssist in training team members and other TFS employees on Agile and software design thinking concepts • Manage various projects at TFS directly related to software development • Foster and model a collaborative team environment driven to build great software while having fun Key Requirements and Technology Experience: • Proven leadership and motivation skills with Strong written and oral communication skills a must; can present formally or informally • Experience using Agile performance metrics to drive accountability and continuous improvement • Can maintain a high level of energy and engagement • A love to learn and improve as a Scrum Master, always looking to bring something new and helpful to the team Must Haves: • Several years of successful implementation of custom development experience with a minimum of 2+ years of experience as a Scrum Master / Agile Project Manager • Bachelor’s degree • PMP, Certified Scrum Master (CSM) Our client is a leading the Banking & Financial Industry and we are currently interviewing to fill this and other similar contract positions. • Track and Communicate team velocity • Conduct estimation workshops continuously using Agile estimating techniques • Experience managing agile projects using tools such as Trello, JIRA/Rally, Agile Accelrator, Copado and Client QC; providing software training to team members as needed • Develop and maintain story map, feature map, and budget materials for multiple simultaneous projects and operational activities • Provide accountability for the financial management and budgeting process for operations and SCRUM team releases.
Scrum Master - Infrastructure & Platform Engineer Kforce Inc.Scrum Master - Infrastructure & Platform EngineerPlano, TX$50–$65Note: This role does not require hands-on coding experience; however, candidates must possess sufficient technical knowledge to effectively support and facilitate conversations with senior engineers and architects. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs.
Scrum Master Cogliano IT StaffingScrum MasterPlano, TXScrum Master needed for a 1+ year contract in Plano, TX working hybrid (onsite 3-4 days per week)! Our client is looking for a Scrum Master to be onsite 3-4 days a week, with the following qualifications.
Principal Enterprise Applications SAP TM Consultant, SCE Infosys LtdPrincipal Enterprise Applications SAP TM Consultant, SCERichardson, TX145580BRTexasUSAInfosys Limited Principal - Enterprise ApplicationsITL USA Richardson, TX Enterprise PackageTechnology|SAP Industry Solution|SAP Transportation & Logistics Principal Enterprise Applications SAP TM ConsultantInfosys is a global leader in next-generation digital services and consulting. Able to analyze business requirements, conceptual and detail design to meet business needs, involve on necessary SAP configurations, detailed functional/technical specifications, testing and implementing the automated solution, guide/able to manage overall SAP team for development and testing.
Project Manager - Scrum Master Integrated Resources, IncProject Manager - Scrum MasterDallas, TexasContractorFocus on quality of the end deliverable, ensuring that all projects deliver 'first time right'Deliver consistency of project management and reporting across all projectsEnsure all dependencies between projects are understood and managedAbility to manage "Cause and Effect ensuring we are managing all impacts/effects when rolling out projectsClearly communicate expectations to stakeholders and subject matter expertsFamiliarity with cultures and business practices throughout US, offshore teamsRequired Skills:Strong Datawarehouse project experienceScrum master certifiedAgile project management methodologyRunning and managing technical projectsAbility to multitask, ensuring that multiple projects are delivered against tight deadlinesAble to work independently and efficiently to meet deadlines and goalsExperience in interaction with all levels of internal customer to achieve project deliveryExcellent communication (oral and written), interpersonal, organizational, and presentation skills Job DescriptionLocation: Dallas, TXDuration: 1+ year contract position on W2MUST HAVE STRONG DATAWAREHOUSE EXP!Seeking a talented and highly motivated individual who possesses both solid technical knowledge and excellent communication skill to fill Scrum Master Position.
NewStrategy and Execution - Scrum Master 4 - Contingent Artech LLCStrategy and Execution - Scrum Master 4 - ContingentIRVING, TXYou will review and analyze complex multi-faceted, larger scale, or longer-term Scrum Master challenges that require in-depth evaluation of multiple factors, including intangibles or unprecedented factors. 5 years of Scrum or Agile experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.
Engineering Manager Applied ConceptsEngineering ManagerRichardson, TX$130,000–$155,000 / yearFull timeEngineering Manager – What You'll Gain:Competitive compensation and benefitsRewards and recognition programsImmersive learning and development opportunitiesConvenient office locationFlexible vacation policyExcellent work/life balance Great culture and collaborative environment Engineering Manager – How You'll Make a Difference:Define project timelines, milestones, and sprints. Engineering Manager – What You'll Need to Succeed:Proven ability to manage cross-functional teams involving aspects of electronics design, mechanical engineering, and software development.
NewSenior Business Analyst Scrum Master LTM LtdSenior Business Analyst Scrum MasterRichardson, TX$100,000–$130,000 / yearWe are seeking a Senior Business AnalystScrum Master to support data initiatives including Data Market Place DMP and Data Quality DQ This role will work closely with Product Managers business stakeholders Data Engineers QA and development teams to gather requirements manage Agile delivery and support the successful implementation of enterprise data solutions. Together with over 87,000 employees across 40 countries and our global network of partners, LTM - a Larsen & Toubro company - owns business outcomes for our clients, helping them not just outperform the market, but to Outcreate it.
Principle Software Engineer The Intersect GroupPrinciple Software EngineerPlano, TXWith a strong focus on innovation, scalability, and customer experience, they are continuously evolving their enterprise platforms to support growth and deliver high-quality, reliable services. Our client is a leading digital financial services organization that is transforming how consumers engage with complex financial products through modern, technology-driven solutions.
Sr. Delivery Manager StratAcuity Staffing Partners IncSr. Delivery ManagerTX$65–$80 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. The Program / Portfolio Manager will partner closely with product, technology, and external vendors to drive coordinated delivery across application development initiatives, third‑party integrations, and risk‑sensitive programs in a regulated environment.
NewUS_IDP Tech Project Manager StratAcuity Staffing Partners IncUS_IDP Tech Project ManagerIrving, TX$60–$70 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. The ideal candidate will possess a technical project management background, experience leading complex data and analytics initiatives, and an understanding of Agile delivery methodologies.
Solutions Architect, Manager - Tax Transformation Deloitte Touche Tohmatsu LtdSolutions Architect, Manager - Tax TransformationDallas, TX$128,025–$261,625 / yearOur purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Scrum Master Two3MindsScrum MasterPlano, TexasCollaborate activities with Product Owner, onshore and offshore teams, maintain & report on sprint burn-down reports, resolve issues and dependencies, and frequently communicate with project leadership and team members. Role Description (please update as needed): Experience with planning sprint backlog, sizing the features, facilitate daily stand-up meeting, sprint demo, retrospective meetings throughout the sprint delivery phase of the project.
Release Train Engineer Bank of AmericaRelease Train EngineerPlano, TexasDistributed/hybrid facilitation expert: designs PI Planning and train routines for time zones and hybrid participation (clear working agreements, breakout SPOCs, digital capture of decisions), keeping engagement high and outcomes crisp. Key responsibilities include coordinating and facilitating the Solution Train ceremonies, managing dependencies, providing visibility into the health of epic and feature delivery and the overall program increment, and promoting agile principles and mindsets through coaching.
Product Manager, Technical - Solution Design T-Mobile US IncProduct Manager, Technical - Solution DesignFrisco, TX$103,400–$186,400 / yearThis position supports Tier 1 and Tier 2 solutions, managing fraud, credit, and collections strategy decision engine configurations for both new and existing customers, as well as the supporting technology capabilities and infrastructure that support that product in an Agile driven environment. This position supports Tier 1 and Tier 2 solutions, managing fraud, credit, and collections strategy decision engine configurations for both new and existing customers, as well as the supporting technology capabilities and infrastructure in an Agile-driven environment.
Senior IT Project Manager Digital Assets The Charles Schwab CorpSenior IT Project Manager Digital AssetsSouthlake, TXAs Schwab transitions to a scaled agile model, this role requires a blend of traditional project management expertise and scaled agile methodology experience, partnering closely with business, technology, and risk stakeholders to deliver outcomes that reduce fraud risk and enhance client trust. Leading a variety of project types in the digital asset space, including the delivery of technology solutions, large‑scale application development, systems integration, operational efficiency improvements, process reengineering, and infrastructure upgrades and deployments that strengthen fraud prevention and response capabilities.
Senior Software Project Manager Kings III of America IncSenior Software Project ManagerCoppell, TX$130,000–$140,000 / yearBoth Kings III's cutting edge emergency response and LiftNet's visibility into elevator performance and analytics create a set of solutions that change the game for those properties managing diverse elevator portfolios across locations, brands and service providers. You'll be an agile coach to ensure while we're in tickets and prioritization, run sprint coordination, keep documentation and knowledge management current, and be the connective tissue between engineering, QA, and the business on what is shipping and when.
NewSenior Product Owner Stellantis Financial Services USSenior Product OwnerDallas, TXStellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. While performing the duties of this Job, the employee is regularly required to sit for long periods of time, use hands and arms to operate office equipment including but not limited to a keyboard, mouse and phone, will occasionally need to reach, stoop, stand or walk.
Scrum Master Delan Associates, IncScrum MasterDallas, TXStrong experience facilitating Agile ceremonies: Daily Stand-ups. Banking/Financial Services domain experience is highly preferred.
Release Train Engineer The Charles Schwab CorpRelease Train EngineerSouthlake, TXTo ensure that we fulfill our promise of "challenging the status quo," this role has specific qualifications that successful candidates should have: Required Qualifications: 8+ years of experience as a Project Manager, Scrum Master, or related agile delivery leader supporting large, complex, cross-functional technology initiatives. As a Release Train Engineer (RTE) supporting the Advisor Client Onboarding and Maintenance Agile Release Train (ART), you will play a pivotal role in improving the flow of value across a complex technology ecosystem while aligning delivery outcomes to business priorities and strategic objectives.
Software Engineering Manager SRS Distribution IncSoftware Engineering ManagerMcKinney, TXMinimum Years Of Work Experience: A minimum of 5 years of experience in developing cloud-native applications utilizing Microservices architecture and Serverless computing, alongside demonstrated leadership experience managing small teams consisting of 2 to 5 individuals. By leveraging proficiency in Azure functions, Net, C, and a deep understanding of microservices architecture, the manager will mentor teams, resolve technical conflicts, and diagnose complex issues, while promoting a collaborative and innovative work environment in line with the company's forward-looking ethos.
Senior Product Owner First Investors Financial Services GroupSenior Product OwnerDallas, TXAbout Us: Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys. While performing the duties of this Job, the employee is regularly required to sit for long periods of time, use hands and arms to operate office equipment including but not limited to a keyboard, mouse and phone, will occasionally need to reach, stoop, stand or walk.
Capgemini Invent - SAP S/4 Tech Change Senior Manager Capgemini SECapgemini Invent - SAP S/4 Tech Change Senior ManagerDallas, TX$121,400–$237,360 / yearLead AI-enabled technology change initiatives, helping organizations prepare for and adopt AI, GenAI, and Agentic AI solutions by addressing workforce impacts, operating model changes, governance, skills development, responsible AI adoption, and new ways of working. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
Senior Salesforce Developer StratAcuity Staffing Partners IncSenior Salesforce DeveloperAddison, TX$63–$68 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
Sr. Product Owner Btechnical GroupSr. Product OwnerDallas, TexasDefine and execute the Product Vision and long-term product roadmap for our agentic AI platform infrastructure, including multi-agent orchestration, workflow automation, and autonomous decision-making systems. - Drive the successful implementation, adoption, and optimization of AWS Bedrock, LangChain/LangGraph, and other agentic frameworks for complex multi-agent workflows and task automation.
Kinaxis Manager DeloitteKinaxis ManagerDallas, TX$140,200–$278,300 / yearThe successful candidate will be a skilled leader with a proven track record of driving results, exceeding client expectations, building trust across the organization, applying critical thinking and business management skills, and managing diverse groups of people and projects. Configure & Integrate Systems: Configure supply chain planning systems to meet business requirements, design resources (worksheets, dashboards, alerts), and support data integration across multiple sources and target systems.
CLM Solution Lead, Manager PwCCLM Solution Lead, ManagerDallas, TX$99,000–$232,000 / yearIndividuals who have obtained the preferred skills and certifications but lack a bachelor's degree may be considered if they have demonstrated three years of specialized training and/or progressively responsible work experience with leading client pursuit teams and data and analytics for each missing year of college in addition to the five (5) years of experience required. We focus on a collection of organisational technology capabilities, including business intelligence, data management, and data assurance that help our clients drive innovation, growth, and change within their organisations in order to keep up with the changing nature of customers and technology.
Kinaxis Manager Deloitte Touche Tohmatsu LtdKinaxis ManagerDallas, TX$140,200–$278,300 / yearThe successful candidate will be a skilled leader with a proven track record of driving results, exceeding client expectations, building trust across the organization, applying critical thinking and business management skills, and managing diverse groups of people and projects. Configure & Integrate Systems: Configure supply chain planning systems to meet business requirements, design resources (worksheets, dashboards, alerts), and support data integration across multiple sources and target systems.
Interaction Management Area Product Owner JPMorgan Chase & CoInteraction Management Area Product OwnerPlano, TXConsumer & Community Banking (CCB) Operations Product organization provides critical cross-line of business support across JPMC and serves as one of the largest product portfolios in CCB, delivering value to millions of customers and over 30,000 employees. As an Area Product Owner within the Interaction Management domain, you will own the strategy, roadmap, and delivery for the capabilities that sit at the core of our contact center ecosystem: how we identify customers, intelligently route interactions, and ensure every contact reaches the right servicing path-every time.
NewScrum Master- Salesforce Marketing Cloud/ CRM/ Data Initiatives - Dallas, TX Georgia Tek SystemsScrum Master- Salesforce Marketing Cloud/ CRM/ Data Initiatives - Dallas, TXDallas, TXJob Title: Senior Scrum Master- Salesforce Marketing Cloud/ CRM/ Data Initiatives. Work Eligibility: US Permanent Eligibility to Work Required.
Product Manager, Sr. Manager - Integrated Loan Solutions Federal National Mortgage AssociationProduct Manager, Sr. Manager - Integrated Loan SolutionsPlano, TXManager - Integrated Loan Solutions role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: Lead end-to-end delivery coordination across multiple product domains. Help establish best practices for AI adoption across Product and Delivery teams and identify opportunities to automate operational activities and improve team effectiveness.
Product Manager, Sr. Manager – Integrated Loan Solutions Fannie MaeProduct Manager, Sr. Manager – Integrated Loan SolutionsPlano, TexasManager – Integrated Loan Solutions role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: Lead end-to-end delivery coordination across multiple product domains. Agile Methodology, Innovation, Market Strategy, Product Lifecycle, Product Management, Product Strategies, Roadmap Development, Strategic Planning Education: Bachelor's Level Degree (Required) The future is what you make it to be.
Software QA Lead Pyramid, IncSoftware QA LeadPlano, TXFull timeImmediate need for a talented Software QA Lead with experience in the Banking and Financial Industry. This is a 6+ Months Contract opportunity with long-term potential and is located in Plano, TX.
Delivery Lead - Release Management StratAcuity Staffing Partners IncDelivery Lead - Release ManagementPlano, TX$73–$78 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
Product Manager, Sr. Manager - Integrated Loan Solutions Fannie Mae CorpProduct Manager, Sr. Manager - Integrated Loan SolutionsPlano, TXManager - Integrated Loan Solutions role will offer you the flexibility to make each day your own, while working alongside people who care so that you can deliver on the following responsibilities: Lead end-to-end delivery coordination across multiple product domains. Help establish best practices for AI adoption across Product and Delivery teams and identify opportunities to automate operational activities and improve team effectiveness.
Principal - Business Consulting Infosys LTDPrincipal - Business ConsultingDallas, TX$154,375–$193,125 / yearLead customer research, customer journey and persona definition exercises, design end-user experiences, Support business case and roadmap definitions by linking digital capabilities to business value levers/benefits. A key focus area would be the demonstrated ability to re-imagine manufacturing and help our clients innovate and transform their companies for the future leveraging Industry 4.0, machine learning, AI, IoT and other enabling technologies.
Sr. Engineer - Full Stack Developer Artech LLCSr. Engineer - Full Stack DeveloperFort Worth, TXDesigns thoughtfully integrated systems that model organizational best practices, allowing disparate teams across product domains to deliver value with speed, scale, and reliability. Minimum Qualifications – Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training.
Sr. Engineer 2 - Java Backend Developer Artech LLCSr. Engineer 2 - Java Backend DeveloperFort Worth, TXDesigns thoughtfully integrated systems that model organizational best practices, allowing disparate teams across product domains to deliver value with speed, scale, and reliability. Minimum Qualifications – Education & Prior Job Experience Bachelor's degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training.
NewCustomer Optimization Strategist (Multiple Levels) US BankCustomer Optimization Strategist (Multiple Levels)Irving, TX$119,765–$140,900 / yearExpertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators design systems, service blueprints, and reusability --Demonstrates deep understanding of target customer through internal/external research (e.g., creation of personas, story maps, product chartering/mapping experience). As an Experience Designer, you will: Leverage human-centered design methods (design-thinking, service design, research/insights etc.) to plan, create, and present persuasive, engaging, and strategic ideas that influence product roadmaps and demonstrate a solution's potential for success.
Sr Scrum Master CGI IncSr Scrum MasterDallas, TXNTKN=c&clid=21001&Page=JobDetails&Jobid=J0426-0623&BRID=1302558〈=1 from 43.228.92.154 on May 23 2026, 00:37:24 UTC. If you are attempting to access this site using an anonymous Private/Proxy network, please disable that and try accessing site again.
Scrum Master / BSA - Crew CGI IncScrum Master / BSA - CrewDallas, TXPlease visit this url for description https://cgi.njoyn.com/corp/xweb/xweb.asp? NTKN=c&clid=21001&Page=JobDetails&Jobid=J0326-2328&BRID=1285390〈=1 .
Senior Director Analyst, Customer Experience (Marketing & Communications Practice) (Remote US) Gartner IncSenior Director Analyst, Customer Experience (Marketing & Communications Practice) (Remote US)Irving, TXRemoteDemonstrate executive presence; can immediately establish credibility with CMOs, executives and additional stakeholders • Strong organizational skills; ability to work under tight deadlines and produce high quality deliverables • Demonstrate excellence in research and writing ability • Strong written and verbal proficiency, analytical and presentation skills; ability to engage clients and respond effectively to questions • Proficient in analyzing and synthesizing data; can effectively apply patterns and frameworks while drawing and defending conclusions to client challenges • Strong communicator who is able to explain complex concepts concisely and simply • Subject matter expert comfortable presenting at large and small-scale speaking engagements • Strong business and financial acumen • Deep knowledge of the global and competitive landscape within subject area as well as the interplay in that market • Ability to work independently, while also being intrinsically motivated to collaborate across teams and support the workflow of others, in a multicultural global team • Learning agile and adept with navigating highly matrixed environments • Ability to represent Gartners research methodology and strategies effectively at all levels • Willingness and ability to travel up to 25% (where applicable) Who are we? You must be adept at linking CX initiatives directly to business outcomes, demonstrating CX ROI through the integration of customer signals (VoC and operational data) and mastery of metrics such as CLV, NPS, CSAT, and Customer Effort Score (CES).
NewCustomer Optimization Strategist (Multiple levels) U.S. BancorpCustomer Optimization Strategist (Multiple levels)Irving, TX$119,765–$140,900 / yearExpertise on the critical interdependencies among product model system elements that help and hinder performance; ability to plan and design solutions that synchronize resources to achieve business results using business metrics, key performance indicators design systems, service blueprints, and reusability --Demonstrates deep understanding of target customer through internal/external research (e.g., creation of personas, story maps, product chartering/mapping experience). As an Experience Designer, you will: Leverage human-centered design methods (design-thinking, service design, research/insights etc.) to plan, create, and present persuasive, engaging, and strategic ideas that influence product roadmaps and demonstrate a solution's potential for success.