p>⢠Manage LMS structure, settings, fields, and user roles ⢠Upload, publish, and test content in the LMS ⢠Manage corporate compliance-related course enrollments and system access ⢠Take ownership for the resolution of LMS technical issues ⢠Interface with SharePoint Admin, System Admins, and other IT staff for troubleshooting and system support ⢠Manage relationship and collaborate with Zensai/Learn365 (LMS vendor) ⢠Lead LMS integration efforts with other Dewberry systems (i.e., HAMS, Dayforce, CRM) ⢠Work with IT Data Team to feed LMS data to PowerBI dashboards ⢠Guide LMS content owners/admins on best practices ⢠Build relationships with content owners and other stakeholders ⢠Streamline and document processes and develop reference guides/job aids ⢠Field employee inquiries and connect employees and their managers to available training resources, manage shared team email inbox ⢠Monitor trends in training activity and interpret LMS reports and dashboards to identify system or learning experience improvements. ⢠Develop and maintain simple eLearning modules using Articulate 360 and LMS authoring tools, packaging content in SCORM/AICC formats as needed and configuring courses within the LMS ⢠Customize our off-the-shelf elearning content ⢠Support minor updates, fixes, and reformatting of existing learner content ⢠Provide guidance to content owners corporate-wide who want to develop elearning courses ⢠Management of corporate subscriptions on external learning platforms: ⢠Manage vendor relationships for continuing education and professional development platforms offered to employees ⢠This includes negotiating and processing contracts and managing payments ⢠Provide employee support for third-party platforms ⢠Be proactive in staying current on platform course catalogs; identify resources that meet company needs and reduce overlap where possible.