p>• Manage LMS structure, settings, fields, and user roles • Upload, publish, and test content in the LMS • Manage corporate compliance-related course enrollments and system access • Take ownership for the resolution of LMS technical issues • Interface with SharePoint Admin, System Admins, and other IT staff for troubleshooting and system support • Manage relationship and collaborate with Zensai/Learn365 (LMS vendor) • Lead LMS integration efforts with other Dewberry systems (i.e., HAMS, Dayforce, CRM) • Work with IT Data Team to feed LMS data to PowerBI dashboards • Guide LMS content owners/admins on best practices • Build relationships with content owners and other stakeholders • Streamline and document processes and develop reference guides/job aids • Field employee inquiries and connect employees and their managers to available training resources, manage shared team email inbox • Monitor trends in training activity and interpret LMS reports and dashboards to identify system or learning experience improvements. • Develop and maintain simple eLearning modules using Articulate 360 and LMS authoring tools, packaging content in SCORM/AICC formats as needed and configuring courses within the LMS • Customize our off-the-shelf elearning content • Support minor updates, fixes, and reformatting of existing learner content • Provide guidance to content owners corporate-wide who want to develop elearning courses • Management of corporate subscriptions on external learning platforms: • Manage vendor relationships for continuing education and professional development platforms offered to employees • This includes negotiating and processing contracts and managing payments • Provide employee support for third-party platforms • Be proactive in staying current on platform course catalogs; identify resources that meet company needs and reduce overlap where possible.