Program Manager Akima, LLCProgram ManagerSan Antonio, TexasThe position ensures that network sustainment, deployment support, ticket discipline, change coordination, RMF/ATO technical support, and service-level performance are executed in accordance with the PWS, DHA direction, DoD/DHA cybersecurity and privacy requirements, and the Government-led centralized governance model. Serve as the primary interface with DHA J6 leadership, to include leading the transition-in effort, including staffing ramp, CAC/GFE coordination, onboarding, training, GFI/GFE transfer, documentation review, historic data transition, network discovery coordination, and readiness to meet full performance requirements.
PROGRAM MANAGER - DIRECT HIRE AUTHORITY United States Air ForcePROGRAM MANAGER - DIRECT HIRE AUTHORITYTX$90,823–$140,403 / yearBasic Requirement for 0020, Community Planner Positions (You must provide a copy of your transcripts): A Bachelors degree (or higher degree) in community planning; or related field such as urban affairs, architecture, landscape architecture, engineering, sociology, geography, economics, political science, or public administration that included at least 12 semester hours in the planning process, socioeconomic and physical elements of planning, urban and regional economic analysis, and development finance. As an environmental professional, provides professional environmental technical expertise and program support to the office of the Assistant Secretary of the Air Force, Installations, Environment and Logistics (SAF/IE), Headquarters Air Force (HAF) A7C, Environmental Restoration and Quality Program Offices, Major Commands (MAJCOMs), Regional Support Teams (RSTs), Installation Support Teams (ISTs), and installation staff.
Store Logistics Manager #42 Potranco - San Antonio, TX AcademyStore Logistics Manager #42 Potranco - San Antonio, TXSan Antonio, TexasThe Logistics Manager position is responsible for the overall management and execution of the operational excellence for the entire store, with additional specific focus on supervision and management of team members in store Logistics, which includes Merchandising, Logistics and Receiving. Exceptional supervisory and management skills; ability to effectively coach team members on store policies, protocols and expectations; leads by example and effectively drives the performance of team members.
IT Project Manager - Mid StratAcuity Staffing Partners IncIT Project Manager - MidSan Antonio, TX$52–$57 / hourIn terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
NewOracle HCM Core HR Module Manager Deloitte Touche Tohmatsu LtdOracle HCM Core HR Module ManagerSan Antonio, TX$128,000–$252,500 / yearPartnering with public sector business stakeholders supporting large workforces (scaling to 10,000+ employees) to define requirements, redesign processes, and translate business needs into scalable Oracle solutions and sound functional design decisions. As a Manager on the team, you will be responsible for: Facilitating requirements and design workshops, providing guidance on solution design and best practices, and managing risks and stakeholder communications while ensuring alignment with compliance, policy, and operational requirements.
Manager, Functional Transformation SAP Deloitte Touche Tohmatsu LtdManager, Functional Transformation SAPSan Antonio, TX$134,500–$265,100 / yearJoin our team of strategic advisers and architects, differentiated by our industry depth to collaborate with leading solution providers and leverage your experience in strategy, process design, technology enablement, and operational services to enable heart-of-the-business solutions. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Quality Control Manager Ryan Companies US IncQuality Control ManagerSan Antonio, TXParticipate in pre-installation meetings with new and existing subcontractors, project team members, and any other stakeholders, prior to the start of each new phase of the work, to discuss issues that affect quality. Non-Solicitation Notice to Recruitment Agencies: Ryan Companies kindly requests that recruitment agencies and third-party recruiters do not submit unsolicited resumes or candidate information to any Ryan Companies employee or office.
Program Manager (Parts Manufacturing) Noveon Magnetics IncProgram Manager (Parts Manufacturing)San Marcos, TXThis role serves as the primary liaison between customers, engineering, operations, production, quality, and supply chain teams to ensure the successful execution of customer requirements, project timelines, and product launches. We're a fast-growing, diverse team of scientists, engineers, entrepreneurs, and innovators from across the globe united by a shared mission to support the commercialization of our magnet manufacturing technology and forge a new path toward resource efficiency, resource independence and a low-carbon economy.
2nd Assistant Manager Jimmy John's Franchisor SPV, LLC2nd Assistant ManagerTXThe flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmanns mayo - thats when the magic happens. Jimmy Johns 2nd Assistant Manager requirements include being at least 18, working 40-50 hours weekly, having a positive attitude, and a willingness to learn and lead in a fast-paced environment.
Business Banking Relationship Manager - San Antonio Market Bank of AmericaBusiness Banking Relationship Manager - San Antonio MarketSan Antonio, TexasKey responsibilities include supporting growth of the profitability of the small business customer base, identifying, developing, and driving results, and acquiring new client opportunities through prospecting, networking, and developing external referral sources. This job is responsible for providing comprehensive financial solutions to small businesses with annual revenues up to $20 million while actively managing and deepening relationships with high value and opportunity clients.
Financial Center Assistant Manager Bank of AmericaFinancial Center Assistant ManagerSan Antonio, TexasWe value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
Territory Sales Manager Williams Scotsman IncTerritory Sales ManagerNew Braunfels, TXBase Wage Range: $46,100 - $83,600 Individual rates are based on a variety of factors such as degrees or certifications, skill-level and years of experience, and include considerations such as expected overtime and variable compensation pay such as bonus or commission. You'll build long-lasting customer relationships through regular communication and exceptional service, utilizing Salesforce CRM to manage performance and customer interactions.
Home Health RN Clinical Manager Methodist Healthcare at HomeHome Health RN Clinical ManagerSan Antonio, TXAdditional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.
NewEVS Training Manager XanitosEVS Training ManagerSan Antonio, TexasEmployees in Healthcare are required to be fully vaccinated against COVID-19 as a term and condition of employment at Xanitos, absent a legally required Medical or Religious exception, and are required to report their vaccination status and upload proof of vaccination via a secure online portal. The results are evident; at the hospitals it serves, Xanitos has improved the cleaning quality, increased HCAHPS scores, reduced the risk of HAIs, lowered bed turnaround time, and significantly reduced costs.
Home Therapy Nurse Case Manager Fresenius Medical CareHome Therapy Nurse Case ManagerSan Antonio, TexasPromotes quality patient care, ongoing customer support and case management for Fresenius Kidney Care (FKC) renal patient population (internal and external) by providing guidance, support, care coordination, education and other case management functions as defined by the pertinent program. Provides a strong and effective reciprocal communication process with patients (in applicable programs), clinic staff, physicians and extended care team to ensure all issues and concerns regarding each specific program are addressed and resolved.
Cyber Identity - FDE Engineering Manager Deloitte Touche Tohmatsu LtdCyber Identity - FDE Engineering ManagerSan Antonio, TX$155,600–$306,800 / yearDeloitte's Cyber Digital Trust & Privacy practice helps organizations address identity, access, and data protection needs across Identity Governance and Administration, Web and Application Programming Interface Access Management, Privileged Access Management, Public Key Infrastructure, directories, privacy engineering, data access governance, and data discovery. 5+ experience translating client requirements into target-state solution architectures using Representational State Transfer application programming interfaces, microservices, event-driven architectures, or serverless components.
MS Dynamics 365 F&O Manager Deloitte Touche Tohmatsu LtdMS Dynamics 365 F&O ManagerSan Antonio, TX$144,600–$265,100 / yearOur purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Anaplan Manager Deloitte Touche Tohmatsu LtdAnaplan ManagerSan Antonio, TX$134,500–$265,100 / yearDeloitte's Finance Transformation offering helps finance and global business services leaders navigate an increasingly challenging environment marked by disruptive tech like AI, market uncertainty, and regulatory change, and recognize the opportunity to better serve the enterprise, shareholders, customers, and regulators. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Digital Procurement Manager, iValua Deloitte Touche Tohmatsu LtdDigital Procurement Manager, iValuaSan Antonio, TX$141,200–$278,300 / yearWe advise companies on potential areas of savings relating to both indirect SG&A costs as well as direct Cost of Goods Sold (COGS), and enable digital transformation goals of Strategic Sourcing & Procurement functions through technology (e.g., iValua, Coupa, Ariba, etc.) assessments, selection, implementation, and continuous operations. We excel at strategies that are delivered through a combination of strong category experience, Sourcing and Procurement operating model expertise, broad-based knowledge and management skills, and geographical reach around the world.
Leadership Development Manager ABM Industries IncLeadership Development ManagerSan Antonio, TXReporting to the Vice President of Learning and Talent Development, this individual contributor role partners closely with Operational Leadership to execute leadership development and talent programs that support day-to-day performance and long-term growth. This position owns the coordination and delivery of key talent activities, including leadership development, skills training, talent reviews, assessments, and succession planning.
SRE Engineering Manager - PxE ERM Deloitte Touche Tohmatsu LtdSRE Engineering Manager - PxE ERMSan Antonio, TX$113,100–$232,300 / yearAdvanced Technical Proficiency: Possess deep expertise in modern software engineering practices, SRE, Agile, DevSecOps, and CI/CD, Observability, deployment techniques like Blue-Green, Canary to minimize down-time and enable A/B testing approaches, optimizing automation and supporting high-quality outcomes throughout the product lifecycle. You will leverage your extensive SRE engineering craftsmanship and advanced proficiency across multiple programming languages, SRE tools, and modern frameworks, consistently demonstrating your exemplary track record in maintaining production systems with high-quality, modern observability practices, and SLAs.
Health Care Marketing Strategy Manager Deloitte Touche Tohmatsu LtdHealth Care Marketing Strategy ManagerSan Antonio, TX$163,400–$322,100 / yearWe are looking for practitioners who will work alongside Health Care organization leadership teams to drive business value through the design and delivery of marketing strategies that connect customer insight to business impact. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Specialist Manager, Procurement and Category Management Deloitte Touche Tohmatsu LtdSpecialist Manager, Procurement and Category ManagementSan Antonio, TX$93,000–$171,300 / yearThis role will work directly with Contracts professionals, Project Engagement Leadership, Enabling Solutions points of contact, and other internal stakeholders to coordinate the information and decisions required to support compliant contract management and operational execution. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
Life Actuary Consulting Manager Deloitte Touche Tohmatsu LtdLife Actuary Consulting ManagerSan Antonio, TX$148,200–$292,300 / yearOur purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Our Insights, Innovation & Operate Offering is designed to enhance key aspects of our clients' businesses by leveraging cutting-edge technology, data, and a blend of deep technical and human expertise.
Reliability & Maintenance Digital Transformation Architect Senior Manager Deloitte Touche Tohmatsu LtdReliability & Maintenance Digital Transformation Architect Senior ManagerSan Antonio, TX$175,300–$322,900 / yearThe wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities.
Domain Tech Lead - Infrastructure Patching Automation (Mainframe & AS/400) Deloitte Touche Tohmatsu LtdDomain Tech Lead - Infrastructure Patching Automation (Mainframe & AS/400)San Antonio, TX$134,000–$265,000 / yearThis role requires deep expertise in mainframe and AS/400 (IBM i) environments to lead and deliver the patch management program across complex legacy and hybrid infrastructure estates, develop automation solutions that reduce manual effort and risk, and serve as a trusted technical advisor to enterprise clients - working closely with client stakeholders, project managers, and cross-functional delivery teams to plan, schedule, and execute patch cycles while ensuring compliance, stability, and security across mission-critical platforms. As a Domain Tech Lead on the AI & Engineering Hybrid Cloud Infrastructure team, you will own end-to-end technical delivery within a specific infrastructure domain on a large-scale infrastructure engineering engagement, with a focus on automating the patching lifecycle of multiple infrastructure areas.
AFIMSC Program Manager-DIRECT HIRE AUTHORITY United States Air ForceAFIMSC Program Manager-DIRECT HIRE AUTHORITYSan Antonio, TX$93,445–$144,457 / yearBASIC REQUIREMENT OR INDIVIDUAL OCCUPATIONAL REQUIREMENT: Basic Requirement for 0020, Community Planning Series (You must provide a copy of your transcripts): A Bachelors degree (or higher degree) in community planning; or related field such as urban affairs, architecture, landscape architecture, engineering, sociology, geography, economics, political science, or public administration that included at least 12 semester hours in the planning process, socioeconomic and physical elements of planning, urban and regional economic analysis, and development finance. Basic Requirements for 0808 Architecture Series (You must provide a copy of your transcripts): A Degree in architecture; or related field that included 60 semester hours of course work in architecture or related disciplines of which at least (1) 30 semester hours were in architectural design, and (2) 6 semester hours were in each of the following: structural technology, properties of materials and methods of construction, and environmental control systems.
Regional Manager RPM LivingRegional ManagerSan Antonio, TexasFull timeThis role requires a hands-on leader who can drive team performance, maintain client relationships, and ensure the successful execution of business strategies to align with company objectives. Serve as the primary client liaison, handling unscheduled client communications during business hours and ensuring timely follow-up after client visits and calls.
Senior Learning & Development Lead Wider CircleSenior Learning & Development LeadSan Antonio, TX$65,000–$75,000 / yearWe are building a permanent clinical program that integrates physicians, care advocates, and community support teams into a coordinated, human approach to care — and we need someone to make sure every person on that team is set up to deliver exceptional care from day one. Own Care Delivery content on TalentLMS end-to-end: build and organize courses, manage enrollments and learning paths, configure assessments and certifications, troubleshoot issues, and ensure a smooth learner experience.
Sales Project Manager Munters ABSales Project ManagerSelma, TXJob Summary: Provides effective leadership, supervision and delivery of projects within the operations, manufacturing and production functions in close cooperation with the project owner. We offer innovative, efficient and sustainable solutions for customers in industries where controlling indoor humidity, temperature and energy efficiency is mission-critical.
Project Manager - Utility Coordination BGEProject Manager - Utility CoordinationSan Antonio, TexasIn addition, BGE provides unlimited sick leave, floating holidays, and robust career growth guidance, including organization-wide leadership and mentorship programs to help you build connections and shape your career. is a nationwide civil engineering consulting firm offering diverse career opportunities in a wide range of disciplines for public and private infrastructure projects.
Site Operations Manager Bedrock RoboticsSite Operations ManagerLockhart, TexasThe Site Operations Manager acts as the operational point of contact for the partner site project management, while coordinating closely with engineering, partnership, and operations teams to deliver safe, efficient, and high-quality site operations. This role goes beyond traditional site operations—it includes the end-to-end customer operational experience , including hands-on customer training to operate autonomous systems and ongoing operations throughout the lifecycle of the project .
Implementation and Training Lead (Registered Nurse) Health By DesignImplementation and Training Lead (Registered Nurse)San Antonio, TXDuties/Responsibilities: Training: Provide hands-on training to staff, ensuring they are proficient in delivering high-quality patient care according to established clinical protocols and best practices including side by side mentorship in clinic for new team members. Train staff on the Electronic Medical Records (EMR) system, as well as other applicable patient care platforms, ensuring they can accurately and efficiently document patient information, manage records, and follow data entry protocols.
RN Trauma PI Coordinator Methodist Healthcare SystemRN Trauma PI CoordinatorSan Antonio, TXThe Trauma Performance Improvement (PI) Coordinator works in collaboration with the Trauma Medical Director (TMD), Trauma Program Manager (TPM) or Trauma Program Director (TPD), sub-specialists, nursing and medical teams, and ancillary services to coordinate all aspects of the Trauma Department's Performance Improvement and Patient Safety (PIPS) Program. Assists the TMD and TPM or TPD with identifying adverse events and implementing subsequent action plans, measurable through patient outcomes and problem resolution, outcomes improvement, and assurance of patient safety (loop closure / event resolution) according to the Trauma PIPS plan.
Clinical Nurse Coordinator RN NICU Methodist Healthcare SystemClinical Nurse Coordinator RN NICUSan Antonio, TXIn addition, Methodist Hospital not only received a Primary Stroke Center designation from The Joint Commission, but has also received a Comprehensive Stroke Center Certification from DNV GL Healthcare, designating the facility as offering the most advanced stroke treatment available in a given geographic area. In collaboration with other members of the management team, the CNC directs, monitors, and evaluates nursing care in accordance with established policies/procedures, serves as a resource person for staff, and models a commitment to the organization's vision/mission/values to support an unparalleled patient experience and clinical outcomes that contribute to overall departmental performance.
Personal Training Manager Undefeated Tribe Operating Company LLCPersonal Training ManagerNew Braunfels, TXPart timeAs the Personal Training Manager at Crunch, you will lead, develop, and support a team of certified Personal Trainers and Personal Training Sales Consultants to deliver exceptional results for our members and drive business performance. You will oversee the CrunchOne Kickoff experience, ensure accurate administration of PT services including client programming, supplements, and progress tracking, and maintain performance data to inform strategic decisions.
Territory Development Manager- San Antonio MGA Insurance Company IncTerritory Development Manager- San AntonioSan Antonio, TXPart timeThe successful candidate will leverage proven consultative sales techniques in a Business-to-Business environment, employing a mix of e-mail, phone calls, virtual meetings, and in-person visits to implement a comprehensive contact strategy plan. Make a targeted number of contacts each day through various channels, including e-mail, phone calls, virtual meetings, and in-person visits.
Sales Manager_Chinese Vertical ChowbusSales Manager_Chinese VerticalSan Antonio, TX$50,000–$80,000 / yearDriven by precise market positioning and efficient product services, our business has achieved doubled growth annually, covering over 30 core states and 100 key cities across the U.S., and partnering with more than 10,000 Asian restaurants. This role is focused on prospecting, building relationships, leading the sales cycle, and closing partnerships with prospective restaurants while promoting the Chowbus brand.
Asst Sales Mgr- Outlet, Tanger Outlet KnitWell GroupAsst Sales Mgr- Outlet, Tanger OutletSan Marcos, TexasMaintain knowledge of business and competitive landscape, fashion trends and key business drivers to strategically identify opportunities that will maximize sales and ensure financial goals are achieved. Understand the appropriate balance needed between operational and selling energy and ensure proper planning/scheduling and prioritizing tasks and responsibilities to meet the needs of the business.
NewCurriculum Designer/Trainer FirstDay FoundationCurriculum Designer/TrainerSan Antonio, Texas3. Develop and deliver training sessions and workshops on e-learning best practices and tools, as well as various projects and initiatives, to include New Employee Orientation and Executive Leadership Orientations. Work in partnership with the Content Manager to track and meet deadlines for each phase of instructional design projects (e.g., needs analysis, content development, review cycles).
Assistant Store Manager SafeliteAssistant Store ManagerBuda, TXMotivate and lead activities of associates, ensuring the highest possible productivity and world class customer service; Provide appropriate associate cross-training for operational stability. This professional leads operations for an individual retail location, including assigned associates, cash management, inventory control, loss prevention, safety, store appearance and more.
Hospice Nurse RN Case Manager AccentCare, Inc.Hospice Nurse RN Case ManagerSan Antonio, TX$83,000–$87,000You can find success in this role if you’ve held the following positions: Hospice Registered Nurse, Home Health Registered Nurse, Palliative Care Nurse, Med‑Surg Registered Nurse, Oncology Nurse, Geriatric Nurse, Field Nurse, Visiting Nurse, Admissions Nurse, Patient Care Nurse, RN Care Coordinator, or Clinical Nurse in acute care, home health, or community‑based settings. As a Hospice Registered Nurse (RN) , you’ll work at the center of an interdisciplinary care team, building trusted relationships with patients, families, physicians, and teammates.
NewSocial Work Case Manager UVA HealthSocial Work Case ManagerSAN ANTONIO, TXUVA Health is an integrated health system with a world-class academic medical center that includes a level 1 trauma center, a level IV NICU, the first NCI-designated Comprehensive Cancer Center in Virginia, and UVA Health Children's, the #1 pediatric hospital in Virginia. UVA Health consists of UVA Health University Medical Center, UVA School of Medicine, UVA School of Nursing, UVA Claude Moore Health Sciences Library, UVA Community Health, and UVA Physicians Group.
NewAssistant Nurse Manager (RN) - Neonatal Intensive Care Unit (NICU) UVA HealthAssistant Nurse Manager (RN) - Neonatal Intensive Care Unit (NICU)SAN ANTONIO, TXUVA Health is an integrated health system with a world-class academic medical center that includes a level 1 trauma center, a level IV NICU, the first NCI-designated Comprehensive Cancer Center in Virginia, and UVA Health Children's, the #1 pediatric hospital in Virginia. UVA Health consists of UVA Health University Medical Center, UVA School of Medicine, UVA School of Nursing, UVA Claude Moore Health Sciences Library, UVA Community Health, and UVA Physicians Group.
Catering Services Manager - Frost Bank Center AramarkCatering Services Manager - Frost Bank CenterSAN ANTONIO, TXThis role oversees game-day catering, team and talent hospitality, owner and family room dining experiences, dark-day events, rodeo artist and staff catering, and concert hospitality requests. The position serves as the primary liaison between culinary, operations, premium services, event management, and clients to ensure exceptional guest experiences and seamless event execution.
NewConcessions Manager - Frost Bank Center AramarkConcessions Manager - Frost Bank CenterSan Antonio, TXAdopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential.
Accounts Receivable/ Billing Manager CFSAccounts Receivable/ Billing ManagerSan Antonio, TXWe're on the lookout for a dynamic Accounts Receivables/Billing Manager to join our passionate team and play a pivotal role in our continued success. Responsibilities for the AR/Billing Manager: As our Accounts Receivables/Billing Manager, you'll be at the forefront of financial excellence, handling tasks that include:
Senior Manager, Learning Operations Managed Services Deloitte Touche Tohmatsu LtdSenior Manager, Learning Operations Managed ServicesSan Antonio, TX$171,600–$338,300 / yearAs converging forces reshape industries-from AI-driven automation to the rapid evolution of skills-our Learning Business Process as a Service (LBPaaS) offering provides enterprises with an outcome-driven, end-to-end learning operations model that goes far beyond traditional outsourcing. Unlike traditional Learning BPOs that measure value in FTEs and task completions, you will architect and deliver outcome-driven managed learning operations powered by AI, a global ecosystem of technology and delivery partners, and Deloitte's proprietary accelerators.
Learning and Development Manager [Full-Time] Association of Zoos and AquariumsLearning and Development Manager [Full-Time]San Antonio, TX$70,000–$80,000 / yeart\t\t\t\tAs the Learning & Development Manager, you will lead the Zoo\s learning strategy by designing, delivering, and evaluating training programs that develop employee capabilities, strengthen leadership, ensure regulatory compliance, and support exceptional guest experiences. Plan, facilitate, and evaluate instructor-led and virtual learning experiences, serving as the organization\s lead facilitator while coaching department leaders and subject matter experts to effectively deliver training that promotes knowledge transfer, employee engagement, and performance improvement.
Service Desk Learning & Performance Consultant Lead USAAService Desk Learning & Performance Consultant LeadSan Antonio, Texas$103,450–$197,730 / yearOperating within an ITIL-aligned IT Service Management (ITSM) framework , this position leverages performance data, quality insights, and business feedback to identify skill gaps, enhance workforce capabilities, and drive continual service improvement initiatives that improve service reliability, employee experience, and overall Service Desk performance. Knowledge Management and AI Integration: Supporting Knowledge-Centered Service (KCS) adoption and reuse, while also driving initiatives related to AI adoption, Agent Assist utilization, digital enablement, and overall workforce transformation to reduce operational risk and increase service quality.