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The Director of the Center for Academic Success (CAS) serves as a manager and leader within the Division of Enrollment Management and Marketing, providing strategic leadership for the development, implementation, assessment, and continuous improvement of academic support and transition services for undergraduate students at Lamar University. Physical Requirements: Able to lift 25 lbs and be able to perform a variety of physical tasks including lifting, bending, stooping, squatting, stair climbing and walking between buildings; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.

YEAR

Lamar University

Director, Center for Academic Success

You lead a team of Tax Advisors and Client Service Professionals (CSPs), coordinate with the Client Care Specialist (CCS) team, and drive adoption of the client experience - all while accelerating your office's seasonal tax business. Serve as the front-line coach for Tax Advisors, using a Coaching Roadmap to observe client interactions, identify opportunity drivers (knowledge, skill, will), and land specific, actionable commitments.

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