Boston, Massachusetts30+ days ago
Effectiveness: Makes sound judgments, and transfers learning from one situation to another; embraces new approaches and discovers ideas to create a better member experience; establishes goals, clarifies tasks, plans work and actively participates in meetings; follows budgeting policies and procedures, and reports all financial irregularities immediately; strives to meet or exceed goals and deliver a high-value experience for members.
Persona/ Growth: Pursues self-development that enhances job performance; demonstrates an openness to change and seeks opportunities in the change process; accurately assesses personal feelings, strengths and limitations and how they impact relationships; has the functional and technical knowledge and skills required to perform well; uses best practices and demonstrates up-to-date knowledge and skills in technology.
. Works effectively with people of different backgrounds, abilities, opinions, and perceptions; builds rapport and relates well to others; seeks first to understand the other person's point of view, and remains calm in challenging situations; listens for understanding and meaning; speaks and writes effectively; takes initiative to assist in developing others.
Operational