UNKNOWN

FEED

We are seeking to fill the Support Specialist role, a support and escalation point for Fortinet customers and partners with the goal of enhancing our global Customer Success and Support function, providing exceptional customer service and technical help for our loyal customers and to contribute to the success of our rapidly growing business. About Our Team: Join the Fortinet TAC team in Atlanta, known for its collaborative ethos, working seamlessly with global customers, internal engineering teams and product development groups.

Fortinet Inc

Technical Support Engineer

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Interacts with external, as well as internal clients for the purpose of data gathering, assisting with solution design, and ensuring development of solutions that meet or exceed client expectations Installs new and upgrades existing software releases for mission-critical software into test and production environments Resolves deployment related issues for clients and internal resources for test and production environments Identifies workarounds for issues where possible Identifies and reproduces software defects and documents them for development resources Understands and meets contractual commitments with regard to support for clients Holds meetings as required with assigned clients Creates/documents knowledgebase and/or training articles Available to support customer requests outside of business hours on an on-call rotational schedule and as needed for pre-scheduled after-hours activities Performs other related duties as directed by Lead Application Support Engineer or manager. Responsibilities: Develops, manages & maintains client relationships Provides customer service to clients using a case tracking system for notes & management Provides expertise and coordinates unique and complex troubleshooting efforts between clients, engineering, development and development support and operations staff Reproduces reported software bugs/issues as required for case resolution Interfaces with technical development resources and internal client services personnel to determine the nature of non-routine and complex problems and implements remedial procedures for customer.

Alogent Corp

Application Support Engineer

Must Have Skills: PowerEdge Rack/Tower Experience, IDRAC experience , RHEL and Ubuntu OS, Experience working in a larger server environment. Proactively walk the data center through the day, watching/alerting customer of amber lights, "hot " doors etc.

AMroute LLC

Data Center Support Engineer

jobdiva

Troubleshoot Kubernetes and OpenShift resources, including pods, deployments, services, ingress or routes, namespaces, ConfigMaps, secrets, persistent volumes, probes, resource limits, image versions, networking, and scaling behavior. The team partners closely with Product Experts, Product Tech and other cross-functional teams to protect service reliability, customer confidence, and continuous product improvement in fast-paced, SLA-driven environments.

YEAR

RELX Group plc

Enterprise Support Engineer

FULL_TIME

OTHER

Willing and able to wear the necessary Personal Protection Equipment (PPE) (i.e. hard hats, safety glasses, face shield, fall protection, respirator, hearing protection, steel-toe boots or safety shoes and other PPE required by specific jobs) while at production facilities. This would include diagnosing root cause of operational issues, leading and assisting local resources in resolution of issues, identifying improvement opportunities through assessments, developing expertise in others, and maintaining knowledge of emerging technologies.

Georgia-Pacific

Manufacturing Support Engineer - Paper Technical Center

equestftpin

ADAPTED_NOW

This position emphasizes structured intake, Tier 1 triage excellence, and seamless escalation to Tier 2 resources, while maintaining a strong focus on customer experience, uptime, and operational efficiency Performs all duties in accordance with the company's policies and procedures, all US state and federal laws and regulations, wherein the company operates. The Customer Solutions Center (CSC) Remote Support Engineer plays a critical role in delivering centralized, high-quality remote support for Canon Medical Systems customers across multiple imaging modalities (CT, MR, XR, VL, UL).

Canon USA & Affiliates

Remote Support Engineer - CT/MR/VL

Remote Support Engineer -XR/VL

Operating in unpredictable real-world environments without constant on-site oversight means our drones and ground stations rely on seamless radio connectivity, pristine battery systems, and immediate diagnostic triage. Hardware Bring-Up & Field Validation by leading hands-on bring-up, QA testing, and field validation of new docking hardware and drone airframes using industrial automation principles to ensure round-the-clock reliability.

Flock Safety

UAS Support Engineer

Provide dedicated on-site desktop support for front-office users including portfolio managers, traders, research analysts, and sales teams. By applying to our jobs, you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners.

HOUR

Pyramid Consulting, Inc

L2 Deskside Support Engineer

Your day could include investigating an API issue with a partner's engineering team, working with Sales, Operations and Finance to untangle a customer journey, or improving a runbook to help the team resolve the next issue faster. We're a growth-stage fintech with teams in London, Nottingham, Atlanta, Stockholm, Munich and Mumbai, and we're building a global Product, Data & Engineering team that thrives on autonomy, ownership, and is focused on impact!

Liberis

Platform Support Engineer

Your day could include investigating an API issue with a partner's engineering team, working with Sales, Operations and Finance to untangle a customer journey, or improving a runbook to help the team resolve the next issue faster. We''re a growth-stage fintech with teams in London, Nottingham, Atlanta, Stockholm, Munich and Mumbai, and we're building a global Product, Data & Engineering team that thrives on autonomy, ownership, and is focused on impact!

Liberis US Inc.

Over the next decade, Georgia Tech will become an example of inclusive innovation, a leading technological research university of unmatched scale, relentlessly committed to serving the public good; breaking new ground in addressing the biggest local, national, and global challenges and opportunities of our time; making technology broadly accessible; and developing exceptional, principled leaders from all backgrounds ready to produce novel ideas and create solutions with real human impact. Georgia Techs faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security.

Georgia Institute of Technology

Information Technology Support Engineer

This is not a traditional support role: it is a high-impact position for someone with strong ownership that enjoys exploring how systems work, solving ambiguous problems, influencing product direction and translating complex technical problems into clear, actionable paths forward for both customers and internal stakeholders. The engineer will help new products and capabilities move successfully from development into production operations, identify gaps before they become recurring issues, translate operational and customer insights into actionable feature requests, and map legacy processes and systems to support modernization.

Ingram Micro helps businesses fully realize the promise of technology.TM   No other company delivers the full spectrum of global technology and supply chain services to businesses around the world.  Ingram Micro’s global infrastructure and deep expertise in technology solutions, supply chain, cloud and mobility enable its business partners to operate efficiently and successfully in the markets they serve.  Combined with distinct market insights and the trust and dependability generated from decades of strong partner relationships, Ingram Micro stands apart as the global technology services provider for the future.

Ingram Micro.

Principal Support Engineer

Dematic is looking for a talented Software Support Engineer to provide remote, second level customer support with Dematic''s Customer Service team. The employee will work closely with customers, first level technicians, and software/technical engineers to resolve customer issues.

KION Group AG

Software Support Engineer

This includes state-of-the-art technology for a nationwide network of Private Bankers and product specialists who work with Financial Advisors to provide access to products and services such as online banking, cards, deposit products, residential mortgages, securities-based loans and tailored lending. We are responsible for creating innovative technology solutions for the Private Banking Group (PBG), one of the strategic growth areas of the Firm, providing cash management and lending products and services to our WM clients.

Jose Merciline

SRE Production Support Engineer

TCP/IP, DNS, DHCP, routing, switching, LAN/WAN, traceroute commands, iPerf, dig commands, and/or cURL. Multiple Positions Available: Provide advanced remote technical support to customers.

At Amazon, we don’t wait for the next big idea to present itself. We envision the shape of impossible things and then we boldly make them reality. So far, this mindset has helped us achieve some incredible things. Let’s build new systems, challenge the status quo, and design the world we want to live in. We believe the work you do here will be the best work of your life. 
Wherever you are in your career exploration, Amazon likely has an opportunity for you. Our research scientists and engineers shape the future of natural language understanding with Alexa. Fulfillment center associates around the globe send customer orders from our warehouses to doorsteps. Product managers set feature requirements, strategy, and marketing messages for brand new customer experiences. And as we grow, we’ll add jobs that haven’t been invented yet. 
It’s Always Day 1 
At Amazon, it’s always “Day 1.” Now, what does this mean and why does it matter? It means that our approach remains the same as it was on Amazon’s very first day – to make smart, fast decisions, stay nimble, invent, and stay focused on delighting our customers. In our 2016 shareholder letter, Amazon CEO Jeff Bezos shared his thoughts on how to keep up a Day 1 company mindset. “Staying in Day 1 requires you to experiment patiently, accept failures, plant seeds, protect saplings, and double down when you see customer delight,” he wrote. “A customer-obsessed culture best creates the conditions where all of that can happen.” You can read the full letter <a href="https://hiring.amazon.com/why-amazon/culture#/">here</a> 
Our Leadership Principles 
Our Leadership Principles help us keep a Day 1 mentality. They aren’t just a pretty inspirational wall hanging. Amazonians use them, every day, whether they’re discussing ideas for new projects, deciding on the best solution for a customer’s problem, or interviewing candidates. To read through our Leadership Principles from Customer Obsession to Bias for Action, visit <a href="https://www.amazon.jobs/principles" target="_blank">https://www.amazon.jobs/principles</a>

Amazon.com Inc

Support Engineer II-Ext - AMZ23658.6

Job Title: DevOps Production Support Engineer Location: Atlanta, GA / Charlotte, NC - 5 Days week -- No Remote Shift: Regular / Second Shift (with On-call & Weekend Support) IBM Rate cap: $69.75/hr. Job Description: Experienced DevOps Production Support Engineer to play a key role in managing production environments, coordinating deployments, and ensuring system reliability across enterprise applications.

DS Technologies

DevOps Production Support Engineer

Candidate must have strong technical experience in Linux environment, excellent troubleshooting skills, scripting skills (Python/shell), experience with job scheduling tools like Autosys. Skills Primary: " 7+ years of experience in Linux environment, especially in the area of file systems, " Good understanding of networking, storage technologies (WORM), and infrastructure.

IS3 Solutions

Archive Production Support Engineer

The Operations Service Center Facilities Support Engineer I (FSE) will be primarily responsible for all facilities' major incident management, monitoring a dashboard for EMPS/BMS alarms, hands-off remote troubleshooting support, change control, procedural compliance and review, and assisting with facilities program and application data integrity. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to talentacquisition@qtsdatacenters.com and let us know the nature of your request and your contact information.

QTS Realty Trust LLC

OSC Facilities Support Engineer I

Together, we take ownership for what we do - whether supporting IT infrastructure, developing new technology in-house, launching a new Amazon Operations facility, or delighting our customers by delivering packages directly to them. As an IT Support Engineer I, you will use your knowledge and specialized skills to implement technical solutions and provide high quality support for computer hardware, operating systems, or enterprise application software.

Laboratory Supervisor Jobs in Connecticut

Technical Support Engineer Fortinet Inc

Application Support Engineer Alogent Corp

Data Center Support Engineer AMroute LLC

Enterprise Support Engineer RELX Group plc

Manufacturing Support Engineer - Paper Technical Center Georgia-Pacific

Remote Support Engineer - CT/MR/VL Canon USA & Affiliates

Remote Support Engineer -XR/VL Canon USA & Affiliates

UAS Support Engineer Flock Safety

L2 Deskside Support Engineer Pyramid Consulting, Inc

Platform Support Engineer Liberis

Platform Support Engineer Liberis US Inc.

Information Technology Support Engineer Georgia Institute of Technology

Principal Support Engineer Ingram Micro.

Software Support Engineer KION Group AG

SRE Production Support Engineer Jose Merciline

Support Engineer II-Ext - AMZ23658.6 Amazon.com Inc

DevOps Production Support Engineer DS Technologies

Archive Production Support Engineer IS3 Solutions

OSC Facilities Support Engineer I QTS Realty Trust LLC

IT Support Engineer I, Ops Tech Solutions (OTS) Amazon.com Inc

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