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You will use your outstanding coaching and mentoring skills to lead by example, modelling the behaviors that the front desk team need to demonstrate to provide inspirational, authentic, and personalized guest service to achieve all sales and guest service targets.
If you are an ambitious self-starter, with previous retail/hospitality experience, looking for your first supervisory experience then this is the perfect role for you and the first step towards a long term and fulfilling career with a leader in the spa industry
Our Core Values
Ā· Servant Heart
Ā· Commitment to Wellness
Ā· Continuous Self-Improvement
Ā· Consistent & Detail Oriented
Ā· Drama-Free Workplace
Responsibilities for Key Holder
Ā· Arrive early to open & leave late to close the spa
Ā· Experience with point-of-sale software
Ā· Ensuring the spa is in perfect condition, clean and organized for our guests.
Ā· Assume management responsibilities in the absence of the Spa Director or Assistant Managers.
Qualifications for Key Holder
Ā· Prefer 2+ years of sales or Hospitality experience.
Ā· While not essential, previous retail operations experience including cash reconciliation and opening and closing the store is desirable
Ā· Ability to work in a fast past environment.
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