Portsmouth, VA30+ days ago
Maintains the Auto Care Center and automotive sales floor and service area by stocking and rotating merchandise, removing damaged or outdated goods, setting up cleaning and organizing product displays, signing and pricing merchandise, securing fragile and high-shrink merchandise, maintaining equipment in accordance with company guidelines, handling customer and merchandise claims and returns, zoning the area, ordering, arranging, and organizing merchandise, and monitoring the Auto Care Center and automotive area for environmental disposal, such as batteries, tires, oil, and OSHA compliance, ensuring customer safety and satisfaction. Creates and processes customer requests and service orders in accordance with company policies and procedures, explaining Auto Care Center and automotive products and services, ensuring technicians are trained and certified on service-related procedures, and staging customer vehicles and assisting with workflow as necessary.