Hospitality Partner Account Manager, Mid-Enterprise KlaviyoHospitality Partner Account Manager, Mid-EnterpriseBoston, MA$130,900–$177,100 / yearIn this role you are responsible for developing and managing relationships with Klaviyo's hospitality partners - many of which you'll be identifying and bringing into the ecosystem yourself - articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) to/from your partners, driving co-marketing alongside the ecosystem marketing team, acting as a thought leader in the hospitality space, and coaching your partners on how to grow their business, including their profitability, with Klaviyo. How you'll make a difference: Identify, recruit, and develop new hospitality partners, building trusted advisor relationships with key leaders & decision makers at these orgs + building relationships with those managing front line teams working with Klaviyo.
Senior Engineering Manager - Customer Agent KlaviyoSenior Engineering Manager - Customer AgentBoston, MA$216,000–$324,000 / yearIn addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Exceptional communication skills, capable of collaborating with diverse stakeholders to translate business/product roadmaps into AI-driven technical roadmaps and solutions that add significant customer and business value.
Private Partnership Solutions (Pps) - Tax Senior Manager PwCPrivate Partnership Solutions (Pps) - Tax Senior ManagerBoston, MA$124,000–$335,000 / yearA career within PwC Private will provide the opportunity to help private companies with a range of business advisory needs such as audit, tax compliance, and planning to help improve their operational efficiency and to free up time that can be spent focusing on business strategy. Our PwC Private teams help entrepreneurs, private business owners and family enterprises manage their ownership and growth at every stage, in a way that fits the needs of their business in today's changing global landscape.
Private Partnership Solutions (Pps) - Tax Manager PwCPrivate Partnership Solutions (Pps) - Tax ManagerBoston, MA$99,000–$266,000 / yearAs a Manager you shall supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by solving and analyzing complex problems to develop top-quality deliverables. A career within PwC Private will provide the opportunity to help private companies with a range of business advisory needs such as audit, tax compliance, and planning to help improve their operational efficiency and to free up time that can be spent focusing on business strategy.
Partner Account Manager, Commercial KlaviyoPartner Account Manager, CommercialBoston, MA$88,480–$132,720 / yearIn this role, you are responsible for building, and then managing relationships with Klaviyo partners, articulating the value of Klaviyo, differentiating Klaviyo from other solutions, managing business development opportunities (and co-selling) to/from your partners, and coaching your partners on how to grow their business, including their profitability, with Klaviyo. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
HRIS Manager (Workday) KlaviyoHRIS Manager (Workday)Boston, MA$128,000–$192,000 / yearThis role will report directly to the Senior Manager, People Technology and play a key part in shaping how People Technology supports Klaviyo employees globally through thoughtful system design, strong team leadership, and a focus on leveraging AI to drive smarter, more scalable solutions. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Mergers And Acquisition Tax, Senior Manager PwCMergers And Acquisition Tax, Senior ManagerBoston, MA$124,000–$335,000 / yearApplying and interpreting U.S. federal income tax law as it relates to tax due diligence exercises, including Subchapter C corporations, partnerships, consolidated groups, corporate bankruptcies and insolvencies, tax efficient structuring and use of debt, the reorganization provisions of the Internal Revenue Code. Due diligence and interpreting complex legislative and regulatory actions relating to corporate and partnership transactions, assisting clients with regulatory and legislative initiatives, and preparing for client review submission requests for private letter rulings and technical advice from the IRS.
Sr. Manager, R&D Getinge GroupSr. Manager, R&DBoston, MAWith a firm belief that every person and community should have access to the best possible care, Getinge provides hospitals and life science institutions with products and solutions aiming to improve clinical results and optimize workflows. Our devices incorporate clinically proven and medically trusted hypothermic preservation techniques in a novel suspension system to provide unprecedented physical and thermal protection.
Salesforce TPM Manager PwCSalesforce TPM ManagerBoston, MA$99,000–$232,000 / yearYou will provide hands-on technical leadership across complex TPM engagements, while also supervising and developing teams, fostering strong client relationships, and driving alignment between business, functional, and IT stakeholders to deliver impactful transformation outcomes. In this role, you will lead the implementation of innovative Trade Promotion Management solutions using Salesforce, translating business requirements into scalable technical solutions, and ensuring seamless integration across systems.
State And Local Tax Financial Services Manager PwCState And Local Tax Financial Services ManagerBoston, MA$99,000–$266,000 / yearA career in our State and Local Tax Financial Services practice, within State and Local Tax services, will provide you with the opportunity to help our clients solve their business issues related to business restructuring, adoption of new tax laws, and communicating local tax developments. As a Manager you supervise, develop, and coach teams, manage client service accounts, and drive assigned client engagement workstreams by independently solving and analyzing complex problems to develop top-quality deliverables.
ERP AI Engineer - Manager PwCERP AI Engineer - ManagerBoston, MA$99,000–$232,000 / yearYou will be responsible for tasks such as data collection, data cleansing, data transformation, data modelling, data visualisation, and data analysis using Oracle tools like Oracle Database, Oracle Analytics Cloud, Oracle Data Integrator, Oracle Data Visualization, and Oracle Machine Learning. As part of the Data and Analytics Engineering team, you will serve as both a technical leader and a trusted advisor to clients, combining AI/ML knowledge with business acumen to design and deliver AI solutions that drive measurable client outcomes.
Program Manager Amphenol TCSProgram ManagerNashua, New HampshireAmphenol High Speed Products Group is the market leader for high speed, high bandwidth electrical connectors for the Telecom/Datacom market (Mobile Networks, Storage, Servers, Routers, Switches, etc.). Amphenol Corporation is one of the world’s largest designers and manufacturers of electrical, electronic and fiber optic connectors and interconnect systems, antennas, sensors and sensor-based products and coaxial and high-speed specialty cable.
Manager, SRB Merchandising WayfairManager, SRB MerchandisingBoston, MARemoteAssortment Curation & Shelf Placement: Decide what "earns the shelf" by developing assortment strategies, establishing shelf-space plans, and actively selecting or iterating on the product offering to address customer needs and competitive trends. Cross-Functional Collaboration: Serve as the vertical point person, partnering with Category Management, Sourcing, Pricing, Promotions, Brand, Creative, Marketing, and Operations teams to ensure clean, seamless strategy execution.
HR Business Intelligence Manager Brigham and Women's HospitalHR Business Intelligence ManagerSomerville, MA$117,707.20–$171,204.80 / yearThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level.
Workday Business Intelligence Manager Brigham and Women's HospitalWorkday Business Intelligence ManagerSomerville, MA$117,707.20–$171,204.80 / yearThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level.
Project Manager - Business Applications SS&C Technologies Holdings IncProject Manager - Business ApplicationsWaltham, MAThe ideal candidate will have a strong background managing cross-functional projects, with significant experience overseeing Salesforce-related implementations, enhancements, integrations, and business transformation initiatives. Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
Incident and Reporting Manager Connexion Systems + EngineeringIncident and Reporting ManagerBoston, MA$32.14–$37.14 / hourThis role requires occasional availability outside of traditional working hours to address urgent business needs as they arise, including, but not limited to, responding to security incidents, supporting software deployments, resolving software issues or system breaks, and addressing other critical operational requirements. This position will be an integral part of the team to help identify areas of opportunity, trends in demand/traffic, and improve our internal workflows to deliver the best experience as relates to the lifecycle of Incidents, Requests, and other tasks within the environment for our community.
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Territory Sales Manager - CCST (Boston, MA) Sumitomo Pharma America Holdings Inc (Inactive)Territory Sales Manager - CCST (Boston, MA)Boston, MA$84,000–$105,000 / yearSumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. In this field-based role, the Territory Sales Manager/Associate Territory Sales Manager will focus on achieving sales goals within primary care, urology, and the women's health therapeutic area in an assigned geographic territory.
Senior Partner Program Manager - Pricing & Deal Strategy Datadog IncSenior Partner Program Manager - Pricing & Deal StrategyBoston, MAThis is a highly cross-functional role that requires deep experience with Deal Desk, partner commercial models, and SaaS pricing, along with the ability to translate complex pricing concepts into scalable programs, tools, and training. You''ll act as the primary liaison between Channels & Alliances and Deal Desk, ensuring partner-specific pricing requirements, commercial frameworks, and program considerations are represented in Datadog''s broader pricing strategy and processes.
Senior Project Manager, Health Data Solutions Brigham and Women's HospitalSenior Project Manager, Health Data SolutionsSomerville, MA$79,560–$115,720.80 / yearThe Senior Project Manager will collaborate with clinicians, researchers, commercial leaders, data scientists, engineers, legal and contracting teams, and industry partners to help execute projects and advance strategic initiatives that support the mission and growth of Mass General Brigham Health Data Solutions. Mass General Brigham HDS is responsible for leveraging the extensive clinical, imaging, and research data assets of the organization to help the med device, biotech and pharma sectors advance research and discovery efforts required to introduce new technologies and therapies to patient care.
Technical Account Manager Mendix Technology BVTechnical Account ManagerBoston, MA$160,000–$270,000 / yearThe Technical Account Manager (TAM) is a post-sales technical lead responsible for driving the successful adoption, scaling, and self-sufficiency of advanced software solutions, including Mendix, Graph Studio, AI Cloud, and SAS Language Compiler tools. Acting as the bridge to the Field CTO, the TAM delivers field insights upstream and roadmap context to customers, while commercial aspects like QBRs, CSAT/NPS, upsells, and renewals remain with the AE, Renewal Specialists.
Account Manager - B2B Tech PR The Hoffman AgencyAccount Manager - B2B Tech PRBoston, MA$79,400–$99,400 / yearProven writing and communication skills Experience as a people manager supporting team members with empathy and clarity Strong time management and organizational skills Adept with Microsoft Office (extra points if you can also build a pitch deck in your sleep) Flexibility, humor and a bias for action are musts Cybersecurity experience is a strong bonus - but not required. Bachelor's degree in PR, Communications, Business, Journalism or Liberal Arts At least 4 years of public relations experience an agency) ideally within ) with at least 1-2 years of demonstrated responsibility for managing multiple client accounts or workstreams.
Senior Program Manager, Patient Safety Mass General BrighamSenior Program Manager, Patient SafetyBoston, MassachusettsThe ideal candidate has strong interpersonal and communication skills, demonstrated conflict competence, organizational and program management skills, and experience implementing and supporting programs that scale across large, complex organizations with a diverse workforce similar to Mass General Brigham. Reporting to the Manager, Patient Safety Systems and Programs Administration, Mass General Brigham, the Senior Program Manager, Patient Safety and Risk Management will develop, execute, and continuously improve the department’s hospital-wide and enterprise-wide patient safety initiatives.
Regional Sales Manager, Northeast Tempus AI IncRegional Sales Manager, NortheastMARemote$140,000–$180,000 / yearDevelop and maintain key customer relationships with target audiences; assist in developing business solutions that are mutually beneficial; apply broader business scenarios and customer-focused models to achieve breakthrough results. Required Education and Experience: A minimum of 5-years' experience in a relevant industry/commercial environment (pharmaceutical, diagnostics, research products) as a sales manager, leading a team of 8+ reps.
Investment Accounting Manager - Governance Massachusetts Mutual Life Insurance CompanyInvestment Accounting Manager - GovernanceBoston, MA$128,000–$168,000 / yearWe are seeking an accounting professional who wants to join a highly motivated team of professionals focused on proactively driving the development and execution of process improvements, meaningful analysis and improved coordination with the business partners for Investment activities. Through the nature of this role, which involves coordinating and facilitating with our team of external consultants and internal business partners at MassMutual, you will have high visibility to leadership within Controllers Organization as well as more broadly across Corporate Finance and Investment Management.
Restaurant General Manager Dig Inn Restaurant LLCRestaurant General ManagerBoston, MAOur salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package; additional components include quarterly bonus potential, healthcare benefits, various work perks (commuter benefits, free lunch) as well as opportunities for continued growth at DIG. You are a dynamic leader who loves to train, mentor, and develop your teams into future leaders by teaching them new skills everyday and showing up as your best self.
Area Sales Manager Northeast Outset Medical IncArea Sales Manager NortheastBoston, MAArea Sales Managers are expected to provide an extraordinary degree of strategic discovery, executive engagement, project urgency, and solution selling at all levels of healthcare organizations. An Area Sales Manager is an advanced role responsible for disrupting the dialysis market while selling a clinically and financially superior MedTech solution in Tablo.
Senior Product Manager Assent IncSenior Product ManagerBoston, MABuilt and backed by experts who have led global compliance programs, our unified platform combines advanced AI, regulatory expertise, and the world's largest supply chain data network to help organizations reduce risk, lower operational costs, and build trust across every tier of the value chain. Our commitment to diversity, equity and inclusion includes recruiting and retaining team members from diverse backgrounds and experiences, and fostering a culture of belonging where all team members are included, treated with dignity and respect, promoted on their merits, and placed in positions to contribute to business success.
NewFeasibility Manager Care AccessFeasibility ManagerBoston, MARemote$75,000–$95,000 / yearLead Clinical Feasibility Assessments – Lead global feasibility assessment, proposals, and planning for assigned studies by reviewing protocol requirements, sponsor site selection criteria, internal databases, site capabilities, feasibility questionnaires/ study surveys and subject matter expert input to determine study-site fit and enrollment potential. Cross-Functional Collaboration & Stakeholder Management – Coordinate with Business Development, Patient Recruitment, Study Start-Up, Clinical Operations, Vendor Management, site leadership, investigators, and other internal/external stakeholders to gather intelligence, align feasibility strategies, and support informed study decisions.
NewElectrical Engineering Manager FormlabsElectrical Engineering ManagerSomerville, MA$170,000–$260,000 / yearDrive the team to hit program milestones, provide input to program schedules, actively work with cross functional leaders to develop products more efficiently. If you're looking to lead and develop a rapidly growing team of talented electrical engineers as we create next-generation digital fabrication technology, then we want you as our Manager of Electrical Engineering.
Clinical Trial Manager Care AccessClinical Trial ManagerBoston, MARemote$90,000–$110,000 / yearWith programs like Future of Medicine , which makes advanced health screenings and research opportunities accessible to communities worldwide, and Difference Makers , which supports local leaders to expand their community health and wellbeing efforts, we put people at the heart of medical progress. The CTM is responsible to drive the successful execution of protocols or projects, including within the decentralized trial model when applicable, from strategic planning through close out within agreed upon timelines, budget, alignment with all applicable SOPs and regulatory requirements.
Senior Manager, Accounting Care AccessSenior Manager, AccountingBoston, MARemote$130,000–$180,000 / yearTechnical Accounting & Accounting Policy Support: Provide technical accounting support and assist with accounting determinations, which may include, but are not limited to, revenue recognition, lease accounting, equity-related accounting, stock-based compensation, consolidation, intercompany transactions, and other complex accounting areas. General Ledger, Consolidation & Month-End Close: Oversee and support day-to-day accounting operations, including general ledger activities, balance sheet reconciliations, intercompany and subsidiary transactions, multi-entity consolidation, and timely month-end and period-end close processes.
Senior Manager of Customer Experience SunoSenior Manager of Customer ExperienceBoston, MassachusettsWe are backed by leading investors including Bond Capital, Menlo Ventures, Lightspeed Venture Partners, IVP, Forerunner, Union Square Ventures, Alkeon, Quiet, Matrix Partners, Schroders Capital and, NVentures (venture arm of NVIDIA). Hands-on work operating tiered support models across distinct customer segments, including free and paid subscribers, enterprise or API clients, and high-profile creators or artists, with a strong sense of when and how to escalate and how to calibrate the experience for each tier.
Sr. Manager, Omnichannel Techno-Functional Business Analyst BiogenSr. Manager, Omnichannel Techno-Functional Business AnalystCambridge, MassachusettsRegular employees are eligible to receive both short term and long-term incentives, including cash bonus and equity incentive opportunities, designed to reward recent achievements and recognize your future potential based on individual, business unit and company performance. Manager, Omnichannel Techno-Functional Business Analyst for Omnichannel in the Commercial Marketing data space, you will be a pivotal member of the Commercial IT team, where your expertise in Omnichannel data and MarTech tools will shine.
Client Service Manager II GallagherClient Service Manager IIReading, MassachusettsHow you'll make an impact : The Branch Client Service Manager II is accountable for delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts within a Branch that consistently meets or exceeds CSO revenue benchmark expectations. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours.
Client Service Manager GallagherClient Service ManagerWestborough, MassachusettsFull timeHow you'll make an impact : The Branch Client Service Manager II is accountable for delivering high quality and efficient service to both internal and external clients through the day-to-day account management of an assigned group of accounts within a Branch that consistently meets or exceeds CSO revenue benchmark expectations. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours.
Facilities Manager - Hub Lead Medtronic PlcFacilities Manager - Hub LeadDanvers, MAIf you are applying to perform work for Medtronic, Inc. ("Medtronic") in any position which will involve performing at least two (2) hours of work on average each week within the unincorporated areas of Los Angeles County, you can find here a list of all material job duties of the specific job position which Medtronic reasonably believes that criminal history may have a direct, adverse and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. The following benefits and additional compensation are available to those regular employees who work 20+ hours per week: Health, Dental and vision insurance, Health Savings Account, Healthcare Flexible Spending Account, Life insurance, Long-term disability leave, Dependent daycare spending account, Tuition assistance/reimbursement, and Simple Steps (global well-being program).
NewLife Sciences Audit Senior Manager Withum Smith+Brown, PCLife Sciences Audit Senior ManagerBoston, MA$150,000–$225,000 / yearStrong leadership, training, and mentoring skills, coupled with excellent verbal, written, and presentation skills to represent the Firm well to engagement partners or client's management. Familiar with the transactions common in the life science space including complex debt and equity transactions such as warrant accounting, and stock-based compensation arrangements.
Regional Account Manager, EAST Tempus AI IncRegional Account Manager, EASTMA$75,000–$100,000 / yearTempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. Analyze highest opportunities for retention in areas and coach teams to improve care teams workflow, in turn improving pTaT and customer experience.
Senior Manager of Customer Support Suno, Inc.Senior Manager of Customer SupportBoston, MAWe are backed by leading investors including Bond Capital, Menlo Ventures, Lightspeed Venture Partners, IVP, Forerunner, Union Square Ventures, Alkeon, Quiet, Matrix Partners, Schroders Capital and, NVentures (venture arm of NVIDIA). Hands-on work operating tiered support models across distinct customer segments, including free and paid subscribers, enterprise or API clients, and high-profile creators or artists, with a strong sense of when and how to escalate and how to calibrate the experience for each tier.
NewManager, Delivery Solutions Architects - Emerging Enterprise Databricks IncManager, Delivery Solutions Architects - Emerging EnterpriseMA$197,100–$270,975 / yearAs a Delivery Solutions Architect (DSA) Manager supporting our Emerging Enterprise (EE) segment, you will build, lead, and inspire a team of DSAs who help our most innovative, fast-growing customers accelerate their journey from idea to production on the Databricks Platform. 7+ years of experience in customer-facing technical roles (Architecture, Field Engineering, or similar roles with a focus on Data and AI), including 3+ years leading technical teams.
NewClinical Engineering Manager, Systems Brigham and Women's HospitalClinical Engineering Manager, SystemsBoston, MA$117,707.20–$171,204.80 / yearReporting to the Systems Division Director, the CE Manager supervises a team of 20 full-time Engineers responsible for the implementation and program maintenance of networks, systems and applications managed by MGB Biomedical Engineering. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission.
Manager, SRB Merchandising Wayfair LLCManager, SRB MerchandisingBoston, MARemoteAssortment Curation & Shelf Placement: Decide what "earns the shelf" by developing assortment strategies, establishing shelf-space plans, and actively selecting or iterating on the product offering to address customer needs and competitive trends. Cross-Functional Collaboration: Serve as the vertical point person, partnering with Category Management, Sourcing, Pricing, Promotions, Brand, Creative, Marketing, and Operations teams to ensure clean, seamless strategy execution.
Manager, Professional Development Critical Care and inpatient Nursing Brigham and Women's HospitalManager, Professional Development Critical Care and inpatient NursingJamaica Plain, MA$117,707.20–$171,204.80 / yearThe framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. Working collaboratively with leaders and stakeholders across the organization, the Professional Development & Training Manager designs and delivers impactful learning initiatives that support employee growth, professional excellence, and organizational success.
NewMechanical Engineering Manager FormlabsMechanical Engineering ManagerSomerville, MA$160,000–$280,000 / yearDrive the team to hit program milestones, provide input to program schedules, actively work with cross functional leaders to develop products more efficiently. If you're looking to lead and develop our rapidly growing team of talented mechanical engineers as we create next-generation digital fabrication technology, then we want you as our Manager of Mechanical Engineering.
Restaurant General Manager Dig InnRestaurant General ManagerBoston, MAOur salary ranges are rooted in the desire to pay competitively relative to our organization size and industry, reflecting just one part of the total compensation package; additional components include quarterly bonus potential, healthcare benefits, various work perks (commuter benefits, free lunch) as well as opportunities for continued growth at DIG. You are a dynamic leader who loves to train, mentor, and develop your teams into future leaders by teaching them new skills everyday and showing up as your best self.
Regional Manager I GopuffRegional Manager IBoston, MA$96,900–$120,750 / yearUltimately, the success of the territory rests on your shoulders and is determined by your ability to execute and effectively lead a team that is hyper-focused on delivering a perfect experience for our customers. Support your territory team of local general managers in their daily efforts to ensure that we have the proper direction for managing day-to-day operations.
Manager, Nursing Professional Development Brigham and Women's HospitalManager, Nursing Professional DevelopmentBoston, MA$117,707.20–$171,204.80 / yearThis role provides direct supervision of the Float Nurse Practitioners (NPs) and ensures all clinicians and staff maintain the competencies, knowledge, and skills required for safe, high-quality occupational health practice. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success.
Senior Manager Of Customer Experience SunoSenior Manager Of Customer ExperienceBoston, MAWe are backed by leading investors including Bond Capital, Menlo Ventures, Lightspeed Venture Partners, IVP, Forerunner, Union Square Ventures, Alkeon, Quiet, Matrix Partners, Schroders Capital and, NVentures (venture arm of NVIDIA). Hands-on work operating tiered support models across distinct customer segments, including free and paid subscribers, enterprise or API clients, and high-profile creators or artists, with a strong sense of when and how to escalate and how to calibrate the experience for each tier.