Wauwatosa, WI30+ days ago
Initiate and drive the RTV process by validating merchandise assigned to the RTV department, completing appropriate RTV documentation and data entry, and providing excellent internal and external customer service through communication and follow up with Buyers, Vendors, and Vendor Operations to promote the timely disposition of merchandise, acquisition of Return Authorization, contact information and pick up confirmation, preparation of physical merchandise for return to the vendor, calculation and entry of cost of goods chargebacks/debits and communication of financial adjustments to Inventory Control and DC Finance. The Returns and Damages Coordinator collaborates with the DC Merchandise Disposition Supervisor, DC Operations, Buyers, and Vendors to research, problem solve, and process merchandise by physical handling and inspection and performing systematic DC inventory adjustments required for all RTV (Return to Vendor), recall, inbound and in-house damages, and non-Burlington product.