Ideal candidates come from professional services or consulting environments, have direct hands-on experience in Java, Python, JSON, and J2EE, and are familiar with CCaaS/contact center platforms such as Genesys, Microsoft (Teams), Cisco (Call Manager), Salesforce (including Slack), 8x8, RingCentral, Five9, or similar. Our platform powers video, voice, chat, and contact center capabilities for organizations of all sizes, helping them connect teams, engage customers, and deliver modern, AI-driven experiences across channels.