Guest Services Specialist Reed Smith USGuest Services SpecialistDenver, Colorado$19.95–$24.52Full timeLocated in the lobby and main reception areas, Guest Services staff are the first point of contact for visitors and are responsible for making them feel comfortable, directing them to their appointments, and meeting and assisting them during their stay. Strong customer service skills, the ability to accept accountability for all assigned responsibilities with a high level of diplomacy, the capacity to handle collaboration and competing priorities, timeliness, and positive attitude.
NewProperty Adjuster Specialist - Field CAT Team USAAProperty Adjuster Specialist - Field CAT TeamDenver, CORemote$78,560–$141,410 / yearProactively manages assigned claims caseload comprised of complex damages that require commensurate knowledge and understanding of claims coverage including potential legal liability. 2 years of relevant property claims adjusting experience of moderate complexity losses that includes writing estimates, involving dwelling and structural damages.
NewRoadside Intake Specialist ROCKY MOUNTAIN TRUCK CENTER GROUPRoadside Intake SpecialistBrighton, CO$18–$22Full timeRocky Mountain Truck Centers (RMTC) provides 24/7 roadside assistance, towing and recovery, and truck repair services to commercial fleets and owner‑operators. Job DetailsJob Location: Brighton - Brighton, CO 80601Position Type: Full TimeEducation Level: High SchoolSalary Range: $18.00 - $22.00 HourlyJob Category: Customer ServiceJob Title: Intake Specialist .
NewRN OR Neuro Specialist HCA HealthONE SwedishRN OR Neuro SpecialistEnglewood, CO$43.57–$62.29Offering services across the continuum of care to meet patients’ total healthcare needs, HCA HealthONE includes seven acute care hospitals, a dedicated flagship pediatric hospital, a rehabilitation hospital, CareNow® urgent care clinics, mental health campuses, imaging and surgery centers, physician practices, home and hospice care, and AirLife Denver, which provides regional critical care air and ground transportation. An acute care hospital with 408 licensed beds, HCA HealthONE Swedish is a national leader in neurosciences and serves as the region’s preeminent referral center for the most advanced stroke treatment and was the state’s first Joint Commission-certified Comprehensive Stroke Center.
NewPayment Application Specialist Cerapedics IncPayment Application SpecialistWestminster, CO$65,000–$89,000 / yearA typical day will include- reviewing and posting daily cash receipts, applying payments to customer accounts, investigating ad resolving discrepancies, managing communications through shared inboxes, working within customer portals, and supporting account follow-up to ensure timely payment and accurate reporting. Cerapedics has two drug-device products approved by the FDA powered by Cerapedics’ proprietary P-15 Osteogenic Cell Binding Peptide: PearlMatrix™ Bone Graft for all major lumbar interbody surgical approaches and i-FACTOR® Bone Graft for single-level anterior cervical discectomy and fusion (ACDF) in the cervical spine.
NewMarketing Proposal Specialist MYR GroupMarketing Proposal SpecialistDenver, CO$68,000–$90,000 / yearThroughout our history, we have partnered with utilities, municipalities, commercial clients, and developers to deliver some of the largest and most notable projects including transmission/distribution/substation, commercial and industrial, storm restoration, and renewable (solar and wind farms) energy. Various voluntary plans available including supplemental vision, accident and critical illness, ID theft, group legal, group auto & home, and additional voluntary life insurance plans for employees and dependents.
NewSenior Behavioral Health Specialist Requires LCSW LPC or LMFT Oak Street HealthSenior Behavioral Health Specialist Requires LCSW LPC or LMFTAurora, CO$66,575–$142,576 / yearAs this leader for the Behavioral Health Specialist role, in collaboration with other OSH leaders, the SBHS will support the Behavioral Health Program strategy and lead the implementation of OSH's Behavioral Health Specialist role definition, training, clinical quality, and job satisfaction. Collaborate with regional leadership include Vice President, Medical Directors, Lead Medical Social Worker, Population Health Director, and Divisional Lead Behavioral Health Specialist.
NewEHS CHILD CARE PARTNERSHIP SPECIALIST CIGEHS CHILD CARE PARTNERSHIP SPECIALISTEnglewood, COThrough an Early Head Start-Child Care Partnerships (EHS-CCP) grant, ELV and its collaborators deliver best-in-class, comprehensive early childhood services to eligible children across six Colorado counties - leveraging our model to stretch every resource in support of infant and toddler development. Hybrid Role - Candidates Must Reside in the Denver Metro Area Help build a stronger start for Colorado's youngest learners Every child deserves a high-quality early start - and the providers who deliver that care deserve a partner who makes it sustainable.
Plant Health Care Specialist SavATreePlant Health Care SpecialistCentennial, CO$21–$26 / hourFull timeTeam & Collaborative Environment: Join a supportive team that works alongside some of the best trained and equipped professionals in the industry - with a focus on learning, growth, quality, and safety . You bring: • A degree in Arboriculture, Urban Forestry, Horticulture, Plant Science, Plant Pathology, Environmental Sciences, Landscape Management, Turfgrass—or related experience (preferred) .
Senior Lawn Care Specialist SavATreeSenior Lawn Care SpecialistLakewood, CO$21–$28 / hourFull timeTeam & Collaborative Environment: Work with some of the best trained and equipped professionals in the industry, with a focus on safety, quality, and teamwork. • Career Growth & Development: Extensive training, continuing education, and opportunities to advance your career in turf management and lawn care.
Health Insurance Specialist US Department of Health and Human ServicesHealth Insurance SpecialistDenver, CO$118,675–$154,280 / yearIn order to qualify for the GS-13, you must meet the following: You must demonstrate in your resume at least one year (52 weeks) of qualifying specialized experience equivalent to the GS-12 grade level in the Federal government, obtained in either the private or public sector, to include: 1.Evaluating health insurance program vulnerabilities to detect fraud, waste, or abuse; 2.Collaborating across organizational lines on investigations, audits, or oversight of health insurance programs; and. College Transcripts and Foreign Education: Applicants who have completed part or all of their education outside the U.S. must have their foreign education evaluated by an accredited organization to ensure that it is comparable to the education received in accredited educational institutions in the U.S. For a listing of services that can perform this evaluation, visit the National Association of Credential Evaluation Services website.
Supervisory Health Insurance Specialist US Department of Health and Human ServicesSupervisory Health Insurance SpecialistDenver, CO$150,359–$197,200 / yearIn order to qualify for the GS-15 , you must meet the following: You must demonstrate in your resume at least one year (52 weeks) of qualifying specialized experience equivalent to the GS-14 grade level in the Federal government, obtained in either the private or public sector, to include: (1) Directing, managing, or monitoring programs for assessing state agency, contractor, or provider performance pertaining to survey certification and enforcement or healthcare quality improvement; (2) Interpreting and applying healthcare operational and performance data; and. The Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS) works in partnership with the entire health care community to improve quality and efficiency in an evolving health care system and provides leadership in the broader health care marketplace.
Insurance Specialist Transwest IncInsurance SpecialistDenver, CO$22–$28 / hourWorking primarily within Salesforce and internal systems, this role requires a high level of attention to detail, efficiency, and the ability to manage a high volume of transactions in a fast-paced, deadline-driven environment. The ideal candidate will be highly organized, process-oriented, and capable of accurately interpreting insurance documentation to mitigate risk and support timely deal funding.
Pediatric Therapy Outpatient Insurance Specialist Amazing Care Pediatric Outpatient TherapyPediatric Therapy Outpatient Insurance SpecialistAurora, CO$41,600–$45,760The ideal candidate will have an understanding of insurance eligibility/benefits and authorizations, excellent analytical skills, exceptional attention to detail, and the ability to communicate effectively with patients, insurance companies, and internal staff. . At Amazing Care Pediatric Outpatient Therapy, we provide exceptional care and support to children with various developmental and therapeutic needs.
Life Insurance Specialist - Parker, CO AAA Southern New EnglandLife Insurance Specialist - Parker, COParker, CO$75,000–$100,000 / yearBy continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands.
Insurance Operations Specialist Automotive Risk ConsultantsInsurance Operations SpecialistDenver, ColoradoWe are actively integrating AI-assisted tools into our workflows — from renewal provisioning and pre-work, policy analysis to client communication and underwriting support. AutoRisk is investing in AI-assisted underwriting support, automated renewal workflows, and smarter client communication tools.
Insurance Operations Specialist Marsh & McLennan Companies IncInsurance Operations SpecialistBroomfield, CO$50,200–$106,900 / yearThe company is committed to making insurance easier for brokers, agents and their clients through specialized underwriting expertise, personalized customer service and a responsive, technology-oriented business approach. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law.
Insurance Operations Specialist Automotive Risk Consultants, IncInsurance Operations SpecialistDenver, CO$25–$30 / hourWe are actively integrating AI-assisted tools into our workflows — from renewal provisioning and pre-work, policy analysis to client communication and underwriting support. AutoRisk is investing in AI-assisted underwriting support, automated renewal workflows, and smarter client communication tools.
Insurance Marketing Specialist, PGM Porch Group IncInsurance Marketing Specialist, PGMCORemoteAs a leader in the home services software-as-a-service ("SaaS") space, we've built deep relationships with approximately 30 thousand companies that are key to the home-buying transaction, such as home inspectors, mortgage companies, and title companies. Maintain a working knowledge of each product and tailor materials accordingly, incorporating rate changes, appetite updates, and product revisions in coordination with product managers.
Commercial Trucking Insurance Specialist ATG RecruitingCommercial Trucking Insurance SpecialistWestminster, COFull timeFor illustrative purposes: Production of $150,000 in written premium per month has historically resulted in approximately $5,200 in monthly commission for similarly producing licensed specialists. ATG Recruiting, a division of Hello Logistics Solutions, focuses on identifying and developing licensed Property & Casualty agents who want to specialize in commercial trucking insurance.
Property & Casualty Insurance Service Specialist Country FinancialProperty & Casualty Insurance Service SpecialistLittleton, CO$50,000–$65,000 / yearHigh performing local agency with COUNTRY Financial is hiring a Licensed Insurance Customer Service Representative to join our team in Littleton, Colorado. One who enjoys helping people, solving problems, and supporting both client service and sales efforts.
🚨 NOW HIRING: Licensed Insurance Agent – Mentorship Track to Become an Infinite Banking Specialist 🚨 GIA Legacy Planning🚨 NOW HIRING: Licensed Insurance Agent – Mentorship Track to Become an Infinite Banking Specialist 🚨Centennial, ColoradoRemoteAt GIA Legacy Planning, we empower agents with training and mentorship to become trusted advisors in cash flow banking, generational wealth planning, and tax-free retirement using life insurance. Are you curious about Infinite Banking, tax-free wealth strategies, and how to create real financial impact for families?.
Operations Technical Specialist (Commercial/Personal Insurance) Insurance Office of AmericaOperations Technical Specialist (Commercial/Personal Insurance)Denver, CORemote$60,000–$85,000 / yearFull timePlease note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Also administer EPIC, CSR24, Indio, and related tools including adding new users, user terminations, resolving user issues.
NewBilling Specialist Biodesix IncBilling SpecialistLouisville, COBilling Specialist I will work closely with Client Services and Billing Team to ensure accurate information is recorded and billing concerns are addressed, gather patient information by requesting Medical Records from a variety of sources, interacting with physicians' offices and Client Services. They will make phone calls to insurance plans and facilities, accurately record information obtained in patient files, and submit claims and appeals to insurance on behalf of patients.
Billing Specialist Infusion Pharmacy / Remote BrightSpring Health ServicesBilling Specialist Infusion Pharmacy / RemoteEnglewood, CORemote$21–$22 / hourThe home infusion market is positioned for rapid growth driven by the aging population, increase in chronic diseases, robust pipeline of infusible drugs coming to market, and an industry shift from hospital delivery settings to lower-cost, high-quality alternative providers such as Amerita. Process confirmed tickets in "unworked" status within 48 hours of confirmation date; assign appropriate status to ensure proper handling by branch and billing personnel; make necessary demographic changes to reduce rejections of submitted electronic and paper claims.
Licensed Insurance Producer Western Insurance SpecialistsLicensed Insurance ProducerDenver, COSales Professionals are also responsible for cross sales, outgoing follow up calls, prospecting given leads and building business referral relationships. Candidate should be professional, customer focused, have excellent people skills, and have a strong work ethic; Be organized, able to multi-task and be efficient.
Billing and Collections Specialist 1 Air Methods CorpBilling and Collections Specialist 1Greenwood Village, COHowever, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. High school diploma or general education degree (GED); and one to two years' related experience and/or training; or equivalent combination of education and experience.
HB Coding Denials Integrity Specialist Advocate Aurora Health IncHB Coding Denials Integrity SpecialistAurora, CORemote$33.05–$49.60 / hourWorks collaboratively with coding leadership per their direction in reviewing records with focused diagnosis and procedure codes, including specific APCs, DRGs and OIG work plan targets to assure compliance in all areas of coding, which may give visibility into documentation that is driving codes. Expert knowledge and experience in ICD-10-CM/PCS and CPT coding systems, G-codes, HCPCS codes, Current Procedural Terminology (CPT), modifiers, and Ambulatory Patient Categories (APC), MS-DRGs (Diagnosis related groups).
NewReimbursement Quality Assurance Order Review Specialist Cochlear LtdReimbursement Quality Assurance Order Review SpecialistLone Tree, COResponsible for following the order review process to ensure that all payor requirements have been met before orders are released to ensure a clean claim billed the first time and to mitigate the risk of non-payment; including understanding Cochlear's warranty policy and reviewing all orders to ensure that no orders are billed to insurance where the item is still under warranty. While performing the duties of this job, the individual is regularly required to be in a stationary (seated/standing) position; utilize business technology for work product delivery, communicate orally and in writing with others internal or external to the organization, utilize problem solving/critical thinking skills to discern and convey information.
Regional Collection Specialist Pacific Dental Services IncRegional Collection SpecialistGolden, CO$68,640–$88,000 / yearThe primary purpose and function of the Regional Collections Specialist is to effectively assist in collections; coach and train Operation Managers (OM) on the Aging Collection Report to ensure that claims are properly billed to the patients and insurance companies, and ultimately paid. Request for Information (RI), and Credit and Claims) to ensure that any missing information is obtained, so that the claims are billed properly; review and take necessary action in the credit portal to ensure meeting Company's credit goals, review and take necessary action in the claims portal for any past due adjustment requests from CBO.
NewRevenue Cycle Specialist - Must Reside in Colorado Denver Health and Hospital AuthorityRevenue Cycle Specialist - Must Reside in ColoradoDenver, ColoradoProvides customer service, billing, timely follow-up, cash application processes, reconciling payer remittance, denial management and appeal functions for claims to government or grant funded programs, worker's compensation, commercial insurance. Skill sets to include 10-key by touch, typing a minimum of 25 words per minute (WPM) and, basic skills in word processing and spreadsheet applications.
Admissions Services Specialist Acute Acadia Healthcare Co IncAdmissions Services Specialist AcuteWestminster, CORemoteAs one of the nation's leaders in treating individuals with acute co-occurring mood, addiction, and trauma, Acadia Healthcare places a strong emphasis on our admissions & intake functions to allow us to help every possible person in need. LICENSES/DESIGNATIONS/CERTIFICATIONS: Licensure, as required for the area of clinical specialty, i.e., RN license, CAC or other clinical counseling or therapy license, as designated by the state in which the facility operates.
Full Cycle Billing Specialist AllHealth NetworkFull Cycle Billing SpecialistEnglewood, CO$24–$26 / hourPlease keep in mind that while sign-on bonuses may be advertised, AllHealth Network maintains a policy of not offering these bonuses to current internal employees. Qualifications: AllHealth Network does not employ former or current clients or family members of clients receiving treatment at any AllHealth Network facilities.
Billing Invoicing Specialist Mettler-Toledo International IncBilling Invoicing SpecialistBoulder, CO$25–$32 / hourShare this job: Share Billing Invoicing Specialist with Facebook Share Billing Invoicing Specialist with Twitter Share Billing Invoicing Specialist with a friend via e-mail Share Billing Invoicing Specialist with LinkedIn. Perform credit card reconciliation and follow-up on customer's requests for credit card stamp or credit card receipt, work credit card report to resolve open items with errors.
NewPrior Authorization Specialist Reliable MedicalPrior Authorization SpecialistAurora, ColoradoOur mission is to improve the lives of those we serve by providing best in class service to customers, education, product expertise and dedicated partnership to clinicians, and development, careersatisfaction and work-life balance to our team members. Professional Development Opportunities: Grow your skills and advance your career with access to professional development opportunities including education programs, ongoing training, company sponsored workshops/events.
Billing Support Specialist SubsplashBilling Support SpecialistDenver, CORemote$55,000–$65,000 / year5,000 Fastest Growing Companies in 2020) and has won awards for the best mobile experience, been voted one of Seattle and Austin's best places to work multiple years in a row, created some of the most downloaded apps of all time, and built enterprise software for world-class brands like XBOX, Microsoft, Samsung, Expedia, and Cisco; yet, at the end of the day, our passion is to equip churches to make a lasting impact in our world. Subsplash—The Ultimate Engagement Platform for churches, Christian ministries, non-profits, and businesses around the world, serves 14,000+ clients, creating impactful products, and delighting the 40 million real people who use our platform every day.
Collection Specialist Infusion Pharmacy / Remote BrightSpring Health ServicesCollection Specialist Infusion Pharmacy / RemoteEnglewood, CORemote$18–$22.50 / hourThe home infusion market is positioned for rapid growth driven by the aging population, increase in chronic diseases, robust pipeline of infusible drugs coming to market, and an industry shift from hospital delivery settings to lower-cost, high-quality alternative providers such as Amerita. Ensures daily accomplishments work towards company goals for cash collections by accurately working all assigned AR over 60 days if working aging and all denied claims within 7 days of posted denial if working denials.
Patient Access Specialist UnitedHealth Group IncPatient Access SpecialistBoulder, CO$16.15–$28.80 / hourThe fraudulent LinkedIn messages and emails, which do not originate from any Executives LinkedIn account or of UnitedHealth Group's email domains, or those of any of its operating divisions, supposedly conducts an interview via a Zoom meeting, offers a work from home job at Optum, emails an application, sends a fake check by next day delivery through USPS and asks recipients to pay a vendor a large dollar amount. Must adhere to Universal Precautions which includes: a) The use of protective barriers as appropriate; gloves masks gowns pocket masks *safety glasses, b) Handling and disposing of infectious waste appropriately, c) Hand washing as appropriate.
Accounts Receivable Specialist Goodman Realty GroupAccounts Receivable SpecialistDenver, COFull timePOSITION SUMMARY Commercial Property Management : The Accounts Receivable Specialist is responsible for managing all aspects of tenant receivables, including rent collections, CAM reconciliations, tenant billing, cash applications, delinquency reporting, and account resolution. The ideal candidate possesses strong accounting knowledge, excellent organizational skills, and experience working within a commercial real estate or property management environment.
Billing and Accounts Receivable Specialist Jevs Human ServicesBilling and Accounts Receivable SpecialistBoulder, CO$50,000–$52,500 / yearDiversity, inclusion, and equity are core principles that guide how we cultivate leaders, build our teams, and create an environment that is the right fit for JEVS Human Services' employees, our community partners, and the individuals we serve. The Billing and A/R Associate will collaborate with multiple divisions, engage with all levels of management, and coordinate with Managed Care Organizations (MCOs) and government agencies.
Lease Administration Specialist (Contracts) CoreSiteLease Administration Specialist (Contracts)Denver, CO$30.05–$32.21 / hourFull timeAs a member of the Accounting team, the Lease Administration Specialist provides support in the areas of license and lease administration within Salesforce.com and verifies that license and lease updates—including new and expansion sales, renewals, relocations, move-outs, and assignments—are accurately processed. This position reports to the Lease Administration Supervisor and partners with teams throughout the organization, including Accounts Receivable, Accounts Resolution, Billing Assurance Analysts, Operations, Facilities, Legal, Accounting/Finance, Internal Audit, Sales, and Senior Management.
Service Specialist Robert Erben - State Farm AgencyService SpecialistBOULDER, COLORADOp> Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Service Specialist - State Farm Agent Team Member. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Medical Records Specialist - Denver, CO Coloplast CorpMedical Records Specialist - Denver, CODenver, COReview each medical record for missing documentation; check physician's notes for appropriate diagnosis to justify Comfort Medical's service; verify that the correct person has signed all paperwork such as physician's orders, and other documentation requiring signature. Our attention to detail, unmatched customer service, and dedication to helping our customers live happier, healthier lives are just a few of the many reasons we are one of the fastest growing catheter and ostomy supply companies in the nation!
NewBilling Operations Specialist EverPass MediaBilling Operations SpecialistDenver, Colorado$65,000–$85,000 / yearEverPass Media is a comprehensive media platform dedicated to commercial businesses, that aggregates, distributes and enables streaming of live sports and entertainment content, and offers a wide array of consumer engagement and performance marketing tools for bars, restaurants, hotels and other commercial venues. This role is responsible for ensuring customer orders are accurately entered, subscriptions are properly configured, invoices are generated correctly, and billing records remain accurate throughout the customer lifecycle.
Patient services specialist SimonMed ImagingPatient services specialistCentennial, ColoradoReliability, accountability, and problem-solving: You take ownership of your work, follow through on commitments, consistently arrive prepared and ready to support the team, contribute to a positive culture, and help resolve scheduling, billing, and patient flow issues while maintaining a positive patient experience. Strong communication and team-oriented approach: You communicate clearly, listen actively, support patients and teams with professionalism and empathy, and contribute to smooth, collaborative front desk operations.
NewClient Services Specialist Biodesix IncClient Services SpecialistLouisville, COBiodesix Development Services enable the world's leading biopharmaceutical, life sciences, and research institutions with scientific, technological, and operational capabilities that fuel the development of diagnostic tests, tools, and therapeutics. THE ROLE: Client Service Specialists will provide direct support for field-based Sales Consultants (SC), providing insight and completing tasks to assist with territory management.
Specialist Supplier Billing Southern Glazer's Wine and SpiritsSpecialist Supplier BillingAurora, CO$30–$31.25 / hourWe anticipate accepting applications up through July 6th, 2026, or until the position is filled **Overview** The Supplier Billing Specialist is responsible for assisting in the coordination, planning, and execution of a variety of activities and events which may include in-house, supplier, local, division, region and Company-wide. Southern Glazer's Wine and Spirits provides competitive compensation based on estimated performance level consistent with the past relevant experience, knowledge, skills, abilities and education of employees.
Immigration Specialist II Holland & Hart StaffImmigration Specialist IIDenver, ColoradoWhile performing the duties of this position, the employee must have the ability to sit, stand and/or walk for extended periods of time; manipulate (lift, carry, move) weights of at least ten (10) pounds; have repetitive wrist/hand/finger movement to work on a computer and/or related office equipment; speak clearly and concisely so listeners can understand; and regularly understand the speech of another person. Holland & Hart offers of employment take into consideration a candidate’s education, training, and experience, as well as the position's work location, external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees.
Revenue Specialist II, ROPS DaVita IncRevenue Specialist II, ROPSDenver, CORemote$19.50–$25.50 / hourESSENTIAL DUTIES AND RESPONSIBILITIES: Research, initiate follow-up and resolve all health care insurance claim accounts with existing credit balances (claim(s) paid more than expected by payer); actions included but not limited to initiating refunds, retractions, and/or adjustments to claims. Utilizes excellent written and oral communication skills to collaborate and maintain positive working relationships with peers, leaders, clinical personnel, and payer representatives to resolve credit balances.