Communicate professionally with: Insurance carriers (commercial, Medicare, Medicaid, managed care) Patients and families regarding coverage, financial responsibility, and next steps Provider offices, hospital departments, and scheduling teams to prevent delays in care Ensure all verification data is complete, accurate, and entered timely to support clean billing and reduce denials. Confirm key benefit details, including (as applicable): Effective dates, plan type, and network status (in/out of network) Deductibles, copays, coinsurance, out-of-pocket maximums Referral requirements and PCP designation rules Coverage limitations, exclusions, and medical necessity rules Identify when prior authorizations / pre-certifications are required and coordinate next steps with internal teams and/or payer portals.