Newport News, Virginia30+ days ago
This is accomplished by providing information regarding first mortgage loans and applications; conducting the following for second mortgage and loan products: interviewing loan applicants, explaining conditional loan approvals and denials, reviewing loan applications, processing loan requests according to approval and/or loan stipulations with the respective interest rates and terms, contacting members to follow up on loan requests, educating members on Loan Protection Products and action steps, and quoting total loan payments to include Loan Protection Products. This is accomplished by providing information in-person, via email, other written correspondence, and over the telephone to future and current members regarding credit union services or policies, handling requests from members for transfers of shares to loan payments, share withdrawals, check requests, share certificate transactions, line of credit advances, and any other requests received from members.